Name: Best Western Pontypool Metro Hotel
Address: Lower Mill Field Pontypool, Cardiff (e dintorni), Torfaen, GB
Price range: 64 USD–138 USD per night
Rating: 8.5

Cosa pensano gli ospiti

L'hotel Best Western Pontypool Metro è molto apprezzato come comoda sistemazione con un buon rapporto qualità-prezzo, vicino alle principali strade e a diversi ristoranti, con soggiorni generalmente tranquilli e un parcheggio sicuro in loco che molti viaggiatori trovano pratico per brevi visite e proseguimenti di viaggio.

Il personale è spesso descritto come cordiale, disponibile ed efficiente. Le camere sono pulite e funzionali, ma gli svantaggi ricorrenti includono l'assenza di aria condizionata (vengono forniti ventilatori), un po' di rumore del traffico nelle camere che si affacciano sulla strada, occasionali materassi o divani letto scomodi e una pressione dell'acqua debole a volte. Le recensioni sulla colazione sono contrastanti e non c'è un ristorante completo per la sera, anche se ci sono diversi locali nelle vicinanze. Nel complesso, aspettatevi una base semplice e affidabile per soggiorni brevi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

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Servizi

Il parcheggio sicuro in loco è ampio e facilmente accessibile e c'è un piccolo bar nella hall. Non c'è un ascensore e la ricarica per veicoli elettrici è disponibile ma viene segnalata come lenta e con una tariffa forfettaria elevata.

Recensioni degli ospiti correlate

10

Barry

7 apr 2025

·

Soggiorno di 1 notte

Nice clean and quiet hotel, helpful staff Only criticism would be £30 for the EV charging is excessive as the charging speed is exceptionally slow

10

Anne-Marie

22 set 2025

·

Soggiorno di 2 notti

We had a lovely stay at this hotel. It was conveniently situated for our needs. There is no lift so if you struggle with stairs or mobility you may need to request a ground floor room

10

Jack

14 ott 2025

·

Soggiorno di 3 notti

The parking was very accessible and there were always plenty of spaces available.

10

Sarah

29 giu 2025

·

Soggiorno di 1 notte

I was really impressed by this hotel, it was only really a bed for a night so I had low expectations but I was absolutely happy with how clean and comfy the room was. I wasn’t expecting a bar either or the secure free parking so this was all a nice surprise. Will definitely be using this hotel again.

8

Leanne

13 feb 2025

·

Soggiorno di 2 notti

Great budget hotel, chose because it stated EV charging - which was £30 connection fee and a slow destination charger so same cost weather it put 200 miles in or 30. Breakfast was a very small buffet but ok, rooms were clean and comfortable.

8

Gregory

23 giu 2024

·

Soggiorno di 2 notti

If you’re in a motorcycle be aware that you can’t get in if the barrier is down as it doesn’t recognise motorcycles. Check in was quick and good. The hotel is in the services with a McDonald’s, KFC and Starbucks very close by, there is also a petrol station.

8

James

21 feb 2025

·

Soggiorno di 2 notti

The hotel was clean & tidy, with helpful staff. There is a car park security barrier and cameras which is reassuring when you have a work vehicle parked there.

10

Ricky

3 mag 2024

·

Soggiorno di 1 notte

Reasonably priced, polite staff. Bar in reception.

2

Patrick

23 nov 2025

·

Soggiorno di 1 notte

No towels, pillows missing enable to call reception because the phone did not work so as a disable person i have to walk back to reception 3 time to sort problems. 3 disable parking spaces all full for cars with no blue badages. Told reception and they said they would have them moved, on my return after 3 hours the same 3 cars park in them. As a disabled war veteran with 30 years servers in the Royal Navy. This is the worst experience iv have. I through the best western hotel in Weymouth was bad which i stayed in a few months ago, but this place was disgusting. I will no be staying in a best western again and i will be spreading the word across the military net work.. extremely disappointed 😞

10

Liam

30 ott 2025

·

Soggiorno di 1 notte

Fab staff, great shower, comfortable bed, lots of parking

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Pulizia

Le camere e le aree comuni sono generalmente molto pulite. Alcuni ospiti segnalano problemi come moquette appiccicosa, tende della doccia sporche, odore di fumo persistente e sporco occasionale dovuto alla manutenzione.

Recensioni degli ospiti correlate

8

Hannah

28 mag 2024

·

Soggiorno di 2 notti

Lovely staff, couldnt do more. Arrived and shower had leaked all over the floor with wet towels just in the shower tray and some dirt on the bed / carpet.

8

Simon

27 ott 2025

·

Soggiorno di 2 notti

Quiet room. Didnt have breakfast as many other places available. Bed comfortable. Carpet in room sticky by door on the inside. Staff excellent.

10

Stephen

30 set 2025

·

Soggiorno di 1 notte

Great staff, clean and comfortable

10

Allie

28 ott 2024

·

Soggiorno di 1 notte

Really clean and nice room

10

Karen

27 ago 2024

·

Soggiorno di 1 notte

Very clean.. comfy bed. Friendly helpful staff. Overall a great place to stay

8

Tasha

17 feb 2025

·

Soggiorno di 1 notte

Friendly staff. Quiet for a hotel, bar the door into the lobby which seemed to slam with some people coming in. Any issue resolved quickly. Couldn’t get hot water to the basin, but in the end figured you turn the mixer tap to the left and on fully for a few minutes or had to use a glass from the bath tap. Bath tap seemed to have oil in as bath was getting a ring of black when filling it. But overall good budget hotel, basic amenities, but close to eateries including KFC, McDonalds and Harvester. Breakfast was alright and convenient. Just off the main roads so good to get to Newport and Cardiff etc.

10

Jeremy

1 ott 2025

·

Soggiorno di 1 notte

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Sue

9 set 2025

·

Soggiorno di 2 notti

The staff were very helpful and the room was very clean. The shower was great one more grab bar would be really helpful

8

Bronwen

19 ago 2024

·

Soggiorno di 1 notte

The reception staff very friendly and helpful... Room was comfortable. But the bathroom needed a good clean.. Especially the shower curtain was dirty and disgusting....

8

Nathan

28 feb 2024

·

Soggiorno di 1 notte

Everything about the place was fine other than the room smelling of stale smoke.

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Camere

Le camere sono semplici e funzionali, con una buona connessione Wi-Fi, e molti trovano i letti comodi. Gli svantaggi più comuni sono l'assenza di aria condizionata (vengono forniti ventilatori), un po' di rumore del traffico, pressione dell'acqua debole a volte e materassi o divani letto scomodi.

Recensioni degli ospiti correlate

8

Laura

22 apr 2025

·

Soggiorno di 3 notti

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

6

Bronwen

30 giu 2025

·

Soggiorno di 1 notte

The check in staff were excellent... Very efficient.... The bed was terrible.. Very uncomfortable and the mattress should be replaced immediately... Looked like an elephant had been sleeping on the bed.. Worse bed iv ever slept on.....

6

stephen

26 ago 2025

·

Soggiorno di 1 notte

Overall the property was fine, though I found the bed badly affected my back

6

Sheoragh J

17 lug 2025

·

Soggiorno di 4 notti

Room was far too warm we did have a fan needs air con

8

Sarah

29 lug 2025

·

Soggiorno di 1 notte

No air conditioning even it said the hotel is air conditioned.

4

Thomas

24 gen 2025

·

Soggiorno di 1 notte

Arrived very late but check in good. Booked for 3 adults yet the sofa bed wasn’t ready which would have been nice not to have to sort out with arriving so late. Having said that the sofa bed was awful. The mattress was non existence and I felt every movement. Awful sleep

8

Simon

28 apr 2025

·

Soggiorno di 2 notti

Nice and clean service very good but location is near busy roundabout so was noisy

2

Helen

24 nov 2025

·

Soggiorno di 1 notte

I could hear cars passing all night very loudly.

6

Darren

2 giu 2024

·

Soggiorno di 2 notti

No air conditioning in the room and the window only opens an inch. So could not get any airflow into the room. There was a free-standing fan but that wasn’t a huge help. Consequently I did not sleep well at all on the two nights I was there.

10

Anne

26 mag 2025

·

Soggiorno di 2 notti

All of the staff were very friendly and helpful. The room was a bit on the small side, in my view, but it was clean and tidy Water pressure in the shower wasn't as strong as I would have like but that might just be a personal preference rather than anything else

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Servizio

Il servizio è ampiamente elogiato per la sua cortesia, disponibilità ed efficienza al check-in e durante tutto il soggiorno. Alcuni segnalano assenza di personale alla reception o interazioni poco utili.

Recensioni degli ospiti correlate

8

Laura

22 apr 2025

·

Soggiorno di 3 notti

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

10

Iona

31 lug 2025

·

Soggiorno di 3 notti

Really lovely hotel, staff were so friendly and helpful. Rooms clean and perfect for our needs.

8

Mark

14 gen 2025

·

Soggiorno di 1 notte

The hotel was everything that I needed it to be, but the receptionist was very unhelpful and lazy.

10

Mike

21 lug 2025

·

Soggiorno di 1 notte

Great value for money. Excellent staff

10

Katie

5 giu 2025

·

Soggiorno di 3 notti

The staff were very friendly, helpful, chatty and smiley. Accommodating to my request to help store my medicine in the fridge.Everything was clean and neat. I felt very comfortable and would highly recommend this place to another. Thank you for your hospitality!

10

CHRIStopher

22 giu 2025

·

Soggiorno di 1 notte

Superb reception staff.

10

Jerry

23 ott 2024

·

Soggiorno di 1 notte

We were in tight spot with one of us being in the hospital and needed to extend day by day and they allowed it as well as allowing us to remain in the same room. Thank you

10

Eileen

16 lug 2023

·

Soggiorno di 1 notte

Callum, the receptionist, was helpful, courteous and highly efficient. Will definitely revisit this hotel.

10

Tony

13 ott 2025

·

Soggiorno di 1 notte

The lady who was on reception was excellent! Great service, very friendly and very helpful. Best receptionist I have ever met.

10

Pia

12 nov 2024

·

Soggiorno di 2 notti

Lovely stay .The young girl who checked us in was lovely and very helpful. The middle aged lady the day after not so. The room was lovely ,warm and cosy. Everything very clean ,bathroom,beds,towels Good internet and free parking. Nice lobby to sit in.Great big coffees for a cheap price. Will definitely stay again.Family of 3 Mum DadSon 24 yrs old.

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Posizione

Utile per la rete stradale e vicino a molti ristoranti; molti lo trovano tranquillo nonostante la posizione. Alcuni segnalano rumore del traffico, percorsi pedonali o segnaletica complicati e rifiuti nell'area dei servizi circostanti.

Recensioni degli ospiti correlate

10

Peter

30 set 2025

·

Soggiorno di 1 notte

Handy for road network.

8

Laura

22 apr 2025

·

Soggiorno di 3 notti

The staff were very helpful and friendly but were missing from front desk quite often and for extended periods so we had to wait to get issues resolved. It is in a convenient location, near several places to eat but it's not easy to walk into Pontypool as the main route is a dual carriageway. We had a room for three and my daughter said the pull out sofabed was very uncomfortable, it did appear to be collapsing. I'd stay again as a couple though.

8

Nigel

10 mag 2025

·

Soggiorno di 1 notte

Property is hidden behind the services We didn't eat there but there is a Harvester opposite also McDonald's and KFC next door, very friendly staff

10

Arthur

14 lug 2025

·

Soggiorno di 1 notte

A lot of litter and rubbish by KFC next to the hotel

10

Cavan

8 set 2025

·

Soggiorno di 1 notte

Good location

8

Simon

28 apr 2025

·

Soggiorno di 2 notti

Nice and clean service very good but location is near busy roundabout so was noisy

10

Jeremy

1 ott 2025

·

Soggiorno di 1 notte

Good for quick overnight stop driving to customer, clean and quiet despite being next to the road

10

Nicky

27 gen 2025

·

Soggiorno di 3 notti

Conveniently close to M4 but without too much noise

10

Bruce

27 mag 2025

·

Soggiorno di 3 notti

Great quiet spot for the rugby weekend, train station close by although the lack of a footpath makes it a longer walk. Staff were nice and the place is clean and tidy, couldn’t ask for more.

10

Gilly

12 ago 2025

·

Soggiorno di 2 notti

Good location for our needs.

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Ristorazione

Le recensioni sulla colazione sono contrastanti, che vanno dal molto buono al pessimo, con prodotti che finiscono rapidamente. Non c'è un ristorante completo in loco per la sera, ma nelle vicinanze ci sono fast-food e un Harvester.

Recensioni degli ospiti correlate

10

John

29 set 2024

·

Soggiorno di 2 notti

Great two night stay at the Pontypool Metro. A modern, clean, and stylish hotel with excellent service and a great self service breakfast.

8

Andrew

17 gen 2025

·

Soggiorno di 3 notti

Very convenient local MacDonalds, Subway, Kentucky, and a very good restaurant across the roundabout. Handy as the hotel food is limited in the evening. breakfast is very good and free.

8

Nik

25 nov 2024

·

Soggiorno di 1 notte

Fit the purpose of a stop over whilst visiting family. Good size room with sofa bed. Decent breakfast but could have done with a vegetarian cooked options.

2

Nigel

4 giu 2023

·

Soggiorno di 2 notti

i booked this hotel as it said there was a restaraunt within, so we did not have to go outside of the hotel after a long day, when we arrived we had a veru unhelpful staff member when i showed him the page re restaraunt he replied that was before covid, this ruined the experianec

8

Donald

6 giu 2025

·

Soggiorno di 2 notti

No evening meals served but fast food options on the complex

8

DEREK

29 apr 2025

·

Soggiorno di 3 notti

Three night stay for business. Don’t usually stop in Best Western but was pleasantly surprised by this hotel . Good room Good breakfast Good WiFi Free parking . Would use again .

8

Andrew

6 ott 2024

·

Soggiorno di 1 notte

The room (206) was small. But more than adequate for an overnight stay. The bed was comfortable and blackout curtains were much needed and blocked out any light ensuring a good sleep. The only let down was the breakfast. Needless to say I will not buy it again. No bread!! They run out. Sorry there is a garage shop nearby go get a loaf. Bacon was anemic and sparse. Scrambled eggs like egg soup. Coffee was coloured water.. OMG i am not kidding. Awful. When greeted for breakfast we were asked "any allergies" i said no, but in hindsight i should have said "only to watered down beans, tinned tomatoes without any juice, a lack of bread, and bacon fresh out of the packet...".

4

Thomas

23 lug 2024

·

Soggiorno di 1 notte

Good for evening was poor choice on menu ie pizza or microwave meals

8

Theresa

21 lug 2025

·

Soggiorno di 1 notte

All good except breakfast. Some foods run out and when requested was told there wasn't any more. It was a bit early for food to be running out.

10

Iulia

19 mar 2023

·

Soggiorno di 2 notti

This was a great find. Good breakfast, excellent parking, quiet and clean. Room was decked with all that was needed for two people, tea & coffee and hairdryer! Been to a place i won't name in Birmingham where you had to pay £20 to be given a hair dryer for your room. Spacious bathroom and good water pressure

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Mese	Prezzo medio
gennaio	58 USD
febbraio	66 USD
marzo	71 USD
aprile	75 USD
maggio	83 USD
giugno	91 USD
luglio	89 USD
agosto	84 USD
settembre	81 USD
ottobre	77 USD
novembre	77 USD
dicembre	66 USD

dom	lun	mar	mer	gio	ven	sab
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $138	21 $96	22 $69	23 $69	24 $91
25 $66	26 $89	27 $100	28 $99	29 $76	30 $64	31 $86

dom	lun	mar	mer	gio	ven	sab
1 $64	2 $83	3 $103	4 $92	5 $70	6 $88	7 $115
8 $64	9 $82	10 $107	11 $92	12 $69	13 $91	14 $110
15 $64	16 $83	17 $102	18 $80	19 $69	20 $90	21 $107
22 $64	23 $83	24 $108	25 $81	26 $70	27 $70	28 $106
29 $64	30 $78

Best Western Pontypool Metro Hotel

Prezzi per Best Western Pontypool Metro Hotel

Prezzi medi mensili

Informazioni su questa struttura

Posizione

Opzioni camera

Camera Standard, 2 letti singoli, accessibile ai disabili, non fumatori

Camera Standard, 1 letto matrimoniale, non fumatori

Camera familiare, 1 letto matrimoniale, non fumatori

Recensioni degli ospiti su Best Western Pontypool Metro Hotel

Per quale tipo di viaggio viene scelta la struttura?

Cosa pensano gli ospiti

Politiche della struttura

Istruzioni per il check-in

Cauzione

Informazioni utili

Servizi extra

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