Riu Palace Peninsula - All Inclusive
294 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
294 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Riu Palace Peninsula - All Inclusive er prisen per natt i gjennomsnitt 249 USD i den billigste måneden (oktober) og 1 887 USD i den dyreste måneden (april), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 875 USD |
| februar | 728 USD |
| mars | 588 USD |
| april | 1 887 USD |
| juli | 1 102 USD |
| august | 380 USD |
| september | 294 USD |
| oktober | 249 USD |
| november | 513 USD |
| desember | 539 USD |
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sep · 294 USD
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Dyreste: april (ca. 1 887 USD)
Billigste: oktober (ca. 249 USD)
Om denne eiendommen
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Her har du tilgang til blant annet 5 utendørsbassenger, et helsestudio og et dampbad. Dette resort-overnattingsstedet i art deco-stil har i til...
Fasiliteter
Slapp av på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger, og ansiktsbehandlinger. Her har du tilgang til blant annet 5 utendørsbassenger, et helsestudio og et dampbad. Dette resort-overnattingsstedet i art deco-stil har i tillegg wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en PC-stasjon, renseri-/vaskeritjenester og en døgnåpen resepsjon. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Smak på internasjonale retter på Malecón, en av dette overnattingsstedets 9 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Du kan også få noe lett å bite i på kafeen. Stedet har en bassengbar samt 6 barer/lounger hvor du kan koble av med noe godt å drikke. Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.30.
Rom
Føl deg som hjemme i et av de 618 gjesterommene, som har minibar og Flatskjerm-TV. Rommene har egen balkong. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med toalettartikler (inkludert) og hårføner.
Beliggenhet
I Cancun (Zona Hotelera) ligger Hotel Riu Palace Peninsula - All Inclusive mindre enn en 10 minutters spasertur unna Langosta-stranden og Tortuga-stranden. Dette resort-overnattingsstedet med alt inkludert ligger 8,4 mi (13,5 km) unna Delfines-stranden og 4,2 mi (6,7 km) unna La Isla kjøpesenter.
Hva finnes i nærheten
Nichupté-lagunen(0.1 miles)
Langosta-stranden(0.3 miles)
Tortuga-stranden(0.5 miles)
Escénica Tower(1 miles)
Teatro de Cancún(1.1 miles)
Cancun golfbane ved Pok Ta Pok(1.3 miles)
Tortugas-stranden(1.4 miles)
Playa Ancha(1.7 miles)
Plaza Caracol kjøpesenter(1.9 miles)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark(1.9 miles)
Las Perlas-stranden(1.9 miles)
UltraMar fergeterminal(2.2 miles)
Forum By The Sea kjøpesenter(2.2 miles)
Isla Dorada(2.2 miles)
Caracol-stranden(2.2 miles)
Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(15.1 miles)
Tulum int. lufthavn (TQO)(110.3 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Turistinformasjon
Beliggenhet
Blvd. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Delstaten Quintana Roo, Mexico
Nichupté-lagunen (0.1 miles)
Langosta-stranden (0.3 miles)
Tortuga-stranden (0.5 miles)
Escénica Tower (1 miles)
Teatro de Cancún (1.1 miles)
Cancun golfbane ved Pok Ta Pok (1.3 miles)
Gjesteomtaler
8.6
Utrolig
basert på 4 761 verifiserte omtaler
Hvem bor her?
Business
1%
Par
55%
Familie
29%
Grupper
12%
Alene
1%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Riu Palace Peninsula - All Inclusive skryter reisende jevnlig av det vennlige personalet, mange spisemuligheter, flere bassenger og den vakre beliggenheten ved stranden, mens gjentakende kritikk fokuserer på utdaterte rom, varierende matkvalitet og sporadiske vedlikeholds- eller skadedyropplevelser.
Les merVar dette til hjelp?
Hva gjestene synes
På Riu Palace Peninsula - All Inclusive skryter reisende jevnlig av det vennlige personalet, mange spisemuligheter, flere bassenger og den vakre beliggenheten ved stranden, mens gjentakende kritikk fokuserer på utdaterte rom, varierende matkvalitet og sporadiske vedlikeholds- eller skadedyropplevelser.
Mange gjester synes eiendommen er veldig ren, selv om noen rapporterer kakerlakker, mugg eller rusk i bassengområdene. Rommene er ofte romslige med flott utsikt, men sengene kan være små eller harde, badene føles åpne og klimaanlegget eller inventaret trenger noen ganger reparasjon. Underholdningen er livlig, men avsluttes rundt kl. 23.00, og stranden og bassengene er hyggelige, selv om tang, varmt vann eller tidlig stengetid for bassengområdet nevnes. Forvent et livlig opphold med et fremragende personale, men aldrende rom og varierende matkvalitet.
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KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Flere bassenger og beliggenheten ved stranden er store trekkplastre, med livlig underholdning og tilgang til RIU Party; noen bemerker varme bassenger, tidlig stengetid, tang og sporadiske problemer med heiser.
Relaterte gjesteomtaler
8
Andrea Gennell
11. aug. 2025
·
Overnattet 4 netter
The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!
The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!
10
luiz
3. feb. 2026
·
Overnattet 5 netter
Equipe muito atenciosa, tivemos um pequeno problema com cofre e a banheiro, mas foram resolvidos a contento. Comida ótima, temperatura da piscina, maravilhosa, principalmente para quem não gosta de água fria existe uma com temperatura de 30º.
Equipe muito atenciosa, tivemos um pequeno problema com cofre e a banheiro, mas foram resolvidos a contento. Comida ótima, temperatura da piscina, maravilhosa, principalmente para quem não gosta de água fria existe uma com temperatura de 30º.
8
Karina
31. jan. 2026
·
Overnattet 3 netter
Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.
Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.
10
Noelle V.
15. nov. 2025
·
Overnattet 7 netter
The staff were very attentive, the pool was warm, the beach was beautiful, the food was amazing and the rooms were very clean!! I would definitely come here again!
The staff were very attentive, the pool was warm, the beach was beautiful, the food was amazing and the rooms were very clean!! I would definitely come here again!
10
Salome
29. nov. 2025
·
Overnattet 6 netter
Great place , great food and excellent service. Beach is filled with sea weed.
Great place , great food and excellent service. Beach is filled with sea weed.
10
George
8. nov. 2025
·
Overnattet 9 netter
Everything was great . Pool could have been open later . 7pm. Too early for adults.
Everything was great . Pool could have been open later . 7pm. Too early for adults.
10
Sheetal
29. des. 2025
·
Overnattet 5 netter
Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.
Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.
8
yu
17. nov. 2025
·
Overnattet 7 netter
the elevaters are old and got some issues
the elevaters are old and got some issues
10
John
21. sep. 2025
·
Overnattet 7 netter
Wait staff and cleaning services are exceptional. The villas and their own private pool is fantastic. Cannot beat the playa and constant breeze. Great stay, lots going on for adults and kids each day
Wait staff and cleaning services are exceptional. The villas and their own private pool is fantastic. Cannot beat the playa and constant breeze. Great stay, lots going on for adults and kids each day
8
Adam
9. nov. 2025
·
Overnattet 3 netter
We loved everything except the pools closing at 730 thats just ridiculously and the only bathroom was in the main lobby they really need one outside by the beach or atleast by the pools the resort is a little dated but it is very clean the staff was great I'd go there again
We loved everything except the pools closing at 730 thats just ridiculously and the only bathroom was in the main lobby they really need one outside by the beach or atleast by the pools the resort is a little dated but it is very clean the staff was great I'd go there again
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Husarbeid får mye ros, og mange områder virker plettfrie, men gjentakende rapporter nevner kakerlakker, sporadisk mugg og mangler som skittent rusk i bassenget.
Relaterte gjesteomtaler
10
Aura
1. des. 2025
·
Overnattet 5 netter
“Impeccable 5/5 for cleanliness and staff. The room was spotless every single day ( bathroom sparkling, not a speck of dust anywhere) clean fresh towels daily The best part of this resort is the location the views are breathtaking
“Impeccable 5/5 for cleanliness and staff. The room was spotless every single day ( bathroom sparkling, not a speck of dust anywhere) clean fresh towels daily The best part of this resort is the location the views are breathtaking
2
sergio
12. sep. 2025
·
Overnattet 4 netter
Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.
Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.
8
Shelly Lynn
25. nov. 2025
·
Overnattet 7 netter
Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better
Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better
6
Korbin
11. nov. 2025
·
Overnattet 7 netter
Found a lot of black mold in the room.
Found a lot of black mold in the room.
4
Desireé
8. sep. 2025
·
Overnattet 9 netter
Los alimentos fríos, de baja calidad, no cumplían con lo ofrecido.Los cortes d e carne no cumplian con la calidad de un restaurante de 5 estrellas como dicen ser. Fauna nociva (ratas en la playa, cucaracha alemana en sport bar y restaurante las olas). El llenando del servibar era cada 3 día y tenían una placa en el mismo que decía que era a diario. La limpieza de los vasos era pésimo solamente los enjuagaban y se quedaban con restos y olores anteriores. Las cañerías tapadas y con mal olor. El staff no dio solución a los problemas de fauna nociva preguntaban que podían hacer por nosotros en lugar de dar una solución rápida y efectiva
Los alimentos fríos, de baja calidad, no cumplían con lo ofrecido.Los cortes d e carne no cumplian con la calidad de un restaurante de 5 estrellas como dicen ser. Fauna nociva (ratas en la playa, cucaracha alemana en sport bar y restaurante las olas). El llenando del servibar era cada 3 día y tenían una placa en el mismo que decía que era a diario. La limpieza de los vasos era pésimo solamente los enjuagaban y se quedaban con restos y olores anteriores. Las cañerías tapadas y con mal olor. El staff no dio solución a los problemas de fauna nociva preguntaban que podían hacer por nosotros en lugar de dar una solución rápida y efectiva
6
MARIO
30. okt. 2025
·
Overnattet 5 netter
Staff was amazing 😍. The view was great. Landscape was good. Swimming pools were a bit dirty, with guests discarded cups, etc. the constant smell of gas from nearby jet skis. And when one stepped into the balcony, the air conditioner noise was super loud
Staff was amazing 😍. The view was great. Landscape was good. Swimming pools were a bit dirty, with guests discarded cups, etc. the constant smell of gas from nearby jet skis. And when one stepped into the balcony, the air conditioner noise was super loud
10
Kyle
30. nov. 2025
·
Overnattet 8 netter
Clean room, turn down service is awesome, all of the staff were super friendly, and the grounds are beautiful.
Clean room, turn down service is awesome, all of the staff were super friendly, and the grounds are beautiful.
6
Dan
20. nov. 2025
·
Overnattet 7 netter
We stayed 7 days in the hotel, the services are excellent, many food choices, except that we found 4 cockroaches in the room, and my mom was once stuck in the elevator and she had to call for rescue. The rescue came immediately and no harm was caused. The hotel needs more attention on the property maintenance, but overall it's still a good choice staying in the hotel zone at its pricing level, with all-inclusive package and kids friendly facilities.
We stayed 7 days in the hotel, the services are excellent, many food choices, except that we found 4 cockroaches in the room, and my mom was once stuck in the elevator and she had to call for rescue. The rescue came immediately and no harm was caused. The hotel needs more attention on the property maintenance, but overall it's still a good choice staying in the hotel zone at its pricing level, with all-inclusive package and kids friendly facilities.
8
Synae marie
25. nov. 2025
·
Overnattet 4 netter
When I first entered the room, I noticed a sewer smell, a leaking showerhead, and the room was quite dark and outdated. On the second day, I was shocked to find a cockroach in the room. I felt like I had chosen the wrong resort at first. However, the friendly staff and the delicious food really made a difference. They even found the clothes that had blown off my terrace, and everyone was so warm and smiling. I wanted to give five stars, but I had to take one off because of the cockroach. I heard the resort will be renovated next year, and I’m willing to come back after that. Hopefully, there won’t be any bugs then.
When I first entered the room, I noticed a sewer smell, a leaking showerhead, and the room was quite dark and outdated. On the second day, I was shocked to find a cockroach in the room. I felt like I had chosen the wrong resort at first. However, the friendly staff and the delicious food really made a difference. They even found the clothes that had blown off my terrace, and everyone was so warm and smiling. I wanted to give five stars, but I had to take one off because of the cockroach. I heard the resort will be renovated next year, and I’m willing to come back after that. Hopefully, there won’t be any bugs then.
10
Sugey M
15. nov. 2025
·
Overnattet 5 netter
The entire resort was spotless my husband and i were very impressed, the staff was unbelievably friendly and the quality of the food in the restaurant's was incredible.
The entire resort was spotless my husband and i were very impressed, the staff was unbelievably friendly and the quality of the food in the restaurant's was incredible.
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Rom
Rommene er generelt romslige med imponerende havutsikt, men innredningen føles utdatert; åpne badeløsninger, små eller harde senger, støy og ustabil AC eller vedlikehold er vanlige klager.
Relaterte gjesteomtaler
6
Jose Arian
16. aug. 2025
·
Overnattet 5 netter
The beds are to stiff and small, the wife and I had to sleep apart because we didn't fit in one bed.
The beds are to stiff and small, the wife and I had to sleep apart because we didn't fit in one bed.
8
Jin
28. okt. 2025
·
Overnattet 4 netter
Rooms were clean and staff members were nice and working hard. Also balcony were big enough but you could hear next doors people talking out in the balcony just like they were next to you. One day after mid night and had to call lobby to have someone come up and talk to next door because it was too loud and Finally we had to change room. Breakfast was great and staff members are nice but some of them do not smile at all. Rooms were clean bathroom smells.
Rooms were clean and staff members were nice and working hard. Also balcony were big enough but you could hear next doors people talking out in the balcony just like they were next to you. One day after mid night and had to call lobby to have someone come up and talk to next door because it was too loud and Finally we had to change room. Breakfast was great and staff members are nice but some of them do not smile at all. Rooms were clean bathroom smells.
10
Vitor Hugo
20. jan. 2026
·
Overnattet 5 netter
Todas as refeições são excelentes, muitas opções de restaurantes. Mesmo com o hotel cheio conseguiram manter a qualidade do serviço. Equipe muito bem treinada. Hotel limpo. Quarto amplo, apenas a cama de casal poderia ser um pouco maior. Academia pode melhorar. Sugiro a construção de uma área kids com brinquedos, que não dependa dos recreadores.
Todas as refeições são excelentes, muitas opções de restaurantes. Mesmo com o hotel cheio conseguiram manter a qualidade do serviço. Equipe muito bem treinada. Hotel limpo. Quarto amplo, apenas a cama de casal poderia ser um pouco maior. Academia pode melhorar. Sugiro a construção de uma área kids com brinquedos, que não dependa dos recreadores.
10
Christopher Van
15. aug. 2025
·
Overnattet 7 netter
The room I stayed in was a little dilapidated. The hotel needs renovations.
The room I stayed in was a little dilapidated. The hotel needs renovations.
10
CARLA
5. sep. 2025
·
Overnattet 5 netter
Clean rooms, friendly staff kudos to Moises in the front lobby, the only thing that needs to improve is the A/C in the rooms.
Clean rooms, friendly staff kudos to Moises in the front lobby, the only thing that needs to improve is the A/C in the rooms.
8
Liliana
29. nov. 2025
·
Overnattet 3 netter
Todo perfecto solo las camas estan muy incomodas demasiado duras
Todo perfecto solo las camas estan muy incomodas demasiado duras
8
Shelly Lynn
25. nov. 2025
·
Overnattet 7 netter
Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better
Resort was very clean, food was excellent and no problem finding a spot at the pool. Bartenders around constantly to take drink orders and put up umbrellas if wanted. Entertainment staff was excellent and always engaging. Tons of activities during the day if that’s your thing and always entertainment in the evening. Quick walk over to the RIU caribe if you want to take in one of the theme parties. I’ve been to other resorts where you had to book ala carte meals and it was always an ordeal, here you could walk into any restaurant and eat wherever you wanted. My only complaint was our room. It was always clean and well stocked but the bathroom was quite open and a weird layout, would have preferred it an enclosed bathroom. Toilet didn’t work very well but after several days called and someone came up and fixed it. If going would recommend the rio app so you can easily order room service, get extra blankets/ pillows ect, see what entertainment is happening daily and check out the restaurants. Would definitely go back if the upcoming renovations make the rooms better
8
Karina
31. jan. 2026
·
Overnattet 3 netter
Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.
Nice hotel, the only thing that we didn’t like is that the activities at night finish very early (11:00pm) The beach area is good, and the room was spacious.
6
Jeanne
7. aug. 2025
·
Overnattet 6 netter
Better than expected food. Great staff. Segmented pools, especially swim up bar being away from main pools was annoying. We didn’t use it even once. Rooms were spacious but open bathroom concept more annoying than expected and beds were pretty terrible. No one can figure out how to balance the fans so it doesn’t click loudly like that? All four rooms had same issue. Moldy smell. Bad beds. Loud clicking fans. No real entertainment by the pools so super boring. After 4 days I was bored. Good food only goes so far. I wanted better energy and larger pools. No fault of the resort. Staff and food all good. Cleaning staff good. Just not my type of resort.
Better than expected food. Great staff. Segmented pools, especially swim up bar being away from main pools was annoying. We didn’t use it even once. Rooms were spacious but open bathroom concept more annoying than expected and beds were pretty terrible. No one can figure out how to balance the fans so it doesn’t click loudly like that? All four rooms had same issue. Moldy smell. Bad beds. Loud clicking fans. No real entertainment by the pools so super boring. After 4 days I was bored. Good food only goes so far. I wanted better energy and larger pools. No fault of the resort. Staff and food all good. Cleaning staff good. Just not my type of resort.
6
Oswaldo
25. aug. 2025
·
Overnattet 3 netter
The property needs major updates. For one the bathroom should be close out. It’s inconvenient for families or anyone to take a shower on the open. The jet tub in the room, it’s useless. Maybe have some room available for families with kids or teens. The toilet in our room was not working, there was water coming from the shower walls to the other side and toilet area.The toilet was fix but the leak was not. Also water was coming from the room next to us by the jet tub area. The food was good, wish the restaurant was open till 10 pm at least. We really liked the pool area, Bathrooms were a little far but okay.
The property needs major updates. For one the bathroom should be close out. It’s inconvenient for families or anyone to take a shower on the open. The jet tub in the room, it’s useless. Maybe have some room available for families with kids or teens. The toilet in our room was not working, there was water coming from the shower walls to the other side and toilet area.The toilet was fix but the leak was not. Also water was coming from the room next to us by the jet tub area. The food was good, wish the restaurant was open till 10 pm at least. We really liked the pool area, Bathrooms were a little far but okay.
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Service
Personalet beskrives ofte som vennlig og imøtekommende på hele resorten, men noen gjester opplevde uhøflige møter, trege eller kaotiske innsjekkinger/romtildelinger og dårlig håndtering av problemer som tyveri.
Relaterte gjesteomtaler
6
Eliezer
24. aug. 2025
·
Overnattet 5 netter
The first 3 night I didn’t sleep at all I went Aug 19-24 , so the 19th , 20th and 21st they put me husband and my adult son in a room with two small beds so me and husband shared a bed and my son took the other it was so uncomfortable , they said they no other rooms with bigger beds available I felt they should have prepared better because they knew the arrangement would be uncomfortable since it 3 adults not until I kept complaining then changed my room to a room with a king bed and 2 double bed which should of been given to us from the start because i truthfully did not get any sleep for the first 3 nights . Front Desk Andrea (Andy) was very Helpful thanks to her my Issue was resolved
The first 3 night I didn’t sleep at all I went Aug 19-24 , so the 19th , 20th and 21st they put me husband and my adult son in a room with two small beds so me and husband shared a bed and my son took the other it was so uncomfortable , they said they no other rooms with bigger beds available I felt they should have prepared better because they knew the arrangement would be uncomfortable since it 3 adults not until I kept complaining then changed my room to a room with a king bed and 2 double bed which should of been given to us from the start because i truthfully did not get any sleep for the first 3 nights . Front Desk Andrea (Andy) was very Helpful thanks to her my Issue was resolved
6
Julio
28. aug. 2025
·
Overnattet 3 netter
Property is amazing, it’s clean and the cleaning staff is amazing. Throughout our stay, we experienced repeated instances of discrimination. We were often ignored when asking questions, and on several occasions, we were set aside while placing an order so that staff could prioritize other guests who appeared less Mexican
Property is amazing, it’s clean and the cleaning staff is amazing. Throughout our stay, we experienced repeated instances of discrimination. We were often ignored when asking questions, and on several occasions, we were set aside while placing an order so that staff could prioritize other guests who appeared less Mexican
10
Hossein Reza
25. des. 2025
·
Overnattet 6 netter
All the staff were very conscientious and professional. The well-structured management of the complex made for a very good day for us.
All the staff were very conscientious and professional. The well-structured management of the complex made for a very good day for us.
10
VANDERLEI A
8. des. 2025
·
Overnattet 5 netter
Excelente Resort! Equipe muito atenciosa, inclusive os garçons, que estão sempre buscando atender da melhor maneira e oferecendo bebidas e refeições das melhores marcas.
Excelente Resort! Equipe muito atenciosa, inclusive os garçons, que estão sempre buscando atender da melhor maneira e oferecendo bebidas e refeições das melhores marcas.
4
Cortney
11. nov. 2025
·
Overnattet 1 natt
We had an ocean front jacuzzi suite. The hotel is very clean, but extremely outdated. The daytime service was beyond horrible. At checkin the young man was new and very friendly; however, when he requested help from his supervisor, she ignored us as if we weren’t there and then was rude when I asked a question. They told us the buffet was the only restaurant open so we went there… not only did the staff not greet us but they didn’t even respond when we smiled and said hello. When we went to get food, they started removing it as we served ourselves. Literally right in front of my hand! When we tried to sit where we saw people eating, a man started yelling that the section was closed and we needed to go to the other side. He then sent someone to clear the tables. 1 out of the 5 restaurant staff that we interacted with was nice. He showed us where to sit and offered drinks. It was truly appalling. On the way out we saw that the restaurant was set to close in a little less than 30 minutes. (The food (we were only able to get Octopus, salad and bread) was not good in our opinion btw) we are used to Breathless, Secrets and Ava resort. This hotel should not be in the same category. I am confused as to how it is even 5 stars. We went out for dinner. Breakfast was okay. The outdoor staff near the adults only pool was amazing & the nighttime entertainment was good. Those were the only redeeming aspects. I was so disappointed in this resort.
We had an ocean front jacuzzi suite. The hotel is very clean, but extremely outdated. The daytime service was beyond horrible. At checkin the young man was new and very friendly; however, when he requested help from his supervisor, she ignored us as if we weren’t there and then was rude when I asked a question. They told us the buffet was the only restaurant open so we went there… not only did the staff not greet us but they didn’t even respond when we smiled and said hello. When we went to get food, they started removing it as we served ourselves. Literally right in front of my hand! When we tried to sit where we saw people eating, a man started yelling that the section was closed and we needed to go to the other side. He then sent someone to clear the tables. 1 out of the 5 restaurant staff that we interacted with was nice. He showed us where to sit and offered drinks. It was truly appalling. On the way out we saw that the restaurant was set to close in a little less than 30 minutes. (The food (we were only able to get Octopus, salad and bread) was not good in our opinion btw) we are used to Breathless, Secrets and Ava resort. This hotel should not be in the same category. I am confused as to how it is even 5 stars. We went out for dinner. Breakfast was okay. The outdoor staff near the adults only pool was amazing & the nighttime entertainment was good. Those were the only redeeming aspects. I was so disappointed in this resort.
10
adrian burgueno
21. sep. 2025
·
Overnattet 6 netter
I loved everything , except the receptionist andy. I feel she was very rude, as if she was taking out her personal issues on us. Even my other guests that came with me, felt she was very dissmissive. I will next time ask for someone else. She didnt provide us with information or talk o us like the last times we stayed at the riu. No welcome no, greeting, no nothing. I was going to complain but. I was tired and wanted the rooms.
I loved everything , except the receptionist andy. I feel she was very rude, as if she was taking out her personal issues on us. Even my other guests that came with me, felt she was very dissmissive. I will next time ask for someone else. She didnt provide us with information or talk o us like the last times we stayed at the riu. No welcome no, greeting, no nothing. I was going to complain but. I was tired and wanted the rooms.
4
Priyanka
28. nov. 2025
·
Overnattet 4 netter
Food was bad quality. No choice, same menu all 5 days Very bad guest service( at lobby, during checkin/checkout( Loud unclean Late check in issues Only good part was the support staff was very courteous anf friendly
Food was bad quality. No choice, same menu all 5 days Very bad guest service( at lobby, during checkin/checkout( Loud unclean Late check in issues Only good part was the support staff was very courteous anf friendly
10
Norma
2. aug. 2025
·
Overnattet 4 netter
As we arrived to the property we were greeted by the hotel personnel. Right after we walked in to check in, there was a server offering drinks. We found that perfect, as there was a line at check in. Once it was our turn to check in we were told that they were oversold on rooms. That they didn’t have any rooms available until the next day. They offered us to go to a different hotel and extra compensation with that but it was very disappointing. I declined the offer, and the young lady who was helping my group of 8 (adults and children) was able to put us in 2 VIP adults only rooms for the night and then moved us to our permanent rooms. Next day we packed our belonging and got moved to our ocean view rooms. The staff works hard to make sure guests are not unhappy but I think management needs to step up in this kind of situations and apologize to the guests. Leaving everything to the associates it’s not the way to go. The property is in good condition. I loved the shows they had available for the kids. Pool area lis maintained clean. Rooms were cleaned daily. Cleaning staff would leave a cute towel animal on top of the bed. We visited 4 of restaurants in the resort and my favorite was the steak house. The food was delicious. Server Martin and Memo were very attentive. Manager of the steak house was able to accommodate us for dinner on our last night at the resort. Italian concept Venecia was also a favorite. Lunch and Dinner buffets were good.
As we arrived to the property we were greeted by the hotel personnel. Right after we walked in to check in, there was a server offering drinks. We found that perfect, as there was a line at check in. Once it was our turn to check in we were told that they were oversold on rooms. That they didn’t have any rooms available until the next day. They offered us to go to a different hotel and extra compensation with that but it was very disappointing. I declined the offer, and the young lady who was helping my group of 8 (adults and children) was able to put us in 2 VIP adults only rooms for the night and then moved us to our permanent rooms. Next day we packed our belonging and got moved to our ocean view rooms. The staff works hard to make sure guests are not unhappy but I think management needs to step up in this kind of situations and apologize to the guests. Leaving everything to the associates it’s not the way to go. The property is in good condition. I loved the shows they had available for the kids. Pool area lis maintained clean. Rooms were cleaned daily. Cleaning staff would leave a cute towel animal on top of the bed. We visited 4 of restaurants in the resort and my favorite was the steak house. The food was delicious. Server Martin and Memo were very attentive. Manager of the steak house was able to accommodate us for dinner on our last night at the resort. Italian concept Venecia was also a favorite. Lunch and Dinner buffets were good.
2
Nancy
26. okt. 2025
·
Overnattet 7 netter
I got robed by the pool area, I went to make a report with the front desk and they told me that it wasn’t their fault which obviously wasn’t, but I was just trying to to see if they were able to show me the recording since they’re was a camera running in front of I left my stuff. The manager was very rude and at one point, he started laughing at me. I had trouble to Cancun many times and this is the first time that I encounter a situation like this one I will recommend this hotel at all
I got robed by the pool area, I went to make a report with the front desk and they told me that it wasn’t their fault which obviously wasn’t, but I was just trying to to see if they were able to show me the recording since they’re was a camera running in front of I left my stuff. The manager was very rude and at one point, he started laughing at me. I had trouble to Cancun many times and this is the first time that I encounter a situation like this one I will recommend this hotel at all
10
Juanita
31. des. 2025
·
Overnattet 4 netter
The staff was amazing! I took this trip by myself, and the staff made me feel comfortable. There were many times when I felt like I was alone and members of the housekeeping staff cheered me up.
The staff was amazing! I took this trip by myself, and the staff made me feel comfortable. There were many times when I felt like I was alone and members of the housekeeping staff cheered me up.
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Beliggenhet
Praktisk beliggenhet i hotellsonen med flott utsikt; nær Isla Mujeres ferge og marina. Noen nevner et lite strandområde og støy fra nabofester.
Relaterte gjesteomtaler
10
Donald
13. nov. 2025
·
Overnattet 7 netter
Our room was spotless, and the staff were all super friendly and helpful with anything we needed. We found the food and drinks delicious, and the location was great as well.
Our room was spotless, and the staff were all super friendly and helpful with anything we needed. We found the food and drinks delicious, and the location was great as well.
10
Novana
29. nov. 2025
·
Overnattet 5 netter
We had great experience with riu palace peninsula cancun. We arrived early and had no problems to check in. We even got free upgrade. The stuffs are friendly, the rooms are clean. They have few nice restaurants. We tried them all and really enjoyed their food. The area around hotel is safe. We tried to snorkel under the dock in the afternoon. Because the dock area usually busy for water sports rental in the morning. We saw a lot of different spices fishes. We walked along the beach passed the ferry station that was a nice cove with decent corals and fishes. Nightly shows are nice and entertaining. We went to Riu Party next door for dance once. It was really fun. The overall experience was great.
We had great experience with riu palace peninsula cancun. We arrived early and had no problems to check in. We even got free upgrade. The stuffs are friendly, the rooms are clean. They have few nice restaurants. We tried them all and really enjoyed their food. The area around hotel is safe. We tried to snorkel under the dock in the afternoon. Because the dock area usually busy for water sports rental in the morning. We saw a lot of different spices fishes. We walked along the beach passed the ferry station that was a nice cove with decent corals and fishes. Nightly shows are nice and entertaining. We went to Riu Party next door for dance once. It was really fun. The overall experience was great.
10
Tammy
19. okt. 2025
·
Overnattet 3 netter
This is a beautiful resort. The staff are very friendly and the service is top notch. The only negative was that the beach areas are very small.
This is a beautiful resort. The staff are very friendly and the service is top notch. The only negative was that the beach areas are very small.
8
Andrea Gennell
11. aug. 2025
·
Overnattet 4 netter
The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!
The property was great! The only thing that was bad was the noise on the nights of the parties. We stayed in a villa and the night time party was obnoxious!
10
Jose
31. okt. 2025
·
Overnattet 5 netter
The service was phenomenal, we never had to wait for drinks or food. Facilities are clean and staff is very friendly. they offer entertainment at the pool and at the main theater. location is excellent, walking distance to the ferry, we use to visit Isla Mujeres. RiU Party was my favorite. Definitely would return. Gracias Mexico
The service was phenomenal, we never had to wait for drinks or food. Facilities are clean and staff is very friendly. they offer entertainment at the pool and at the main theater. location is excellent, walking distance to the ferry, we use to visit Isla Mujeres. RiU Party was my favorite. Definitely would return. Gracias Mexico
10
Daniel
30. nov. 2025
·
Overnattet 5 netter
Second time staying in a Riu and nothing but th best comments. Staff is great. Pools are clean. Ocean is amazing. A just overall great time and close to the airport.
Second time staying in a Riu and nothing but th best comments. Staff is great. Pools are clean. Ocean is amazing. A just overall great time and close to the airport.
8
Adonis Urgelles
18. sep. 2025
·
Overnattet 4 netter
The place is beautiful, the beach was amazing even with the sargassum. The staff was very attentive and service was excellent. Food was great, the drinks were so so, some bartenders make them good and strong and others make them meh. We liked that if we wanted we can go and use the facilities of the Riu next door. Definitely we will stay here next time we travel to Cancun.
The place is beautiful, the beach was amazing even with the sargassum. The staff was very attentive and service was excellent. Food was great, the drinks were so so, some bartenders make them good and strong and others make them meh. We liked that if we wanted we can go and use the facilities of the Riu next door. Definitely we will stay here next time we travel to Cancun.
8
Irina
24. okt. 2025
·
Overnattet 7 netter
Enjoyed our stay! Nice resort, nice staff, good energy, lovely entertainment, beautiful water.
Enjoyed our stay! Nice resort, nice staff, good energy, lovely entertainment, beautiful water.
8
Marco
20. juli 2025
·
Overnattet 8 netter
Wish somebody would have mentioned that the rooms are outdated and the toilet is in an isolated 4x5 feet room with no suction fan. Need to mention that I was in the 2nd floor in front of the small stage and on top of the big theater. Location is 5 - 10 minutes walk to the marina and 5 -10 drive to where all the night clubs are. The RIU party is in the resort next door which is RIU Caribe, just a couple minutes walking from the main RIU peninsula.
Wish somebody would have mentioned that the rooms are outdated and the toilet is in an isolated 4x5 feet room with no suction fan. Need to mention that I was in the 2nd floor in front of the small stage and on top of the big theater. Location is 5 - 10 minutes walk to the marina and 5 -10 drive to where all the night clubs are. The RIU party is in the resort next door which is RIU Caribe, just a couple minutes walking from the main RIU peninsula.
10
Thomas L Bingham
23. sep. 2025
·
Overnattet 5 netter
The pool area design was nice and gave plenty of options on different types of pools, The way the rocky bluffs on the beach gave areas a bit of seclusion and made me feel like I had my own beach. The hotel was kept up and clean, the staff was friendly.
The pool area design was nice and gave plenty of options on different types of pools, The way the rocky bluffs on the beach gave areas a bit of seclusion and made me feel like I had my own beach. The hotel was kept up and clean, the staff was friendly.
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Servering
Buffeter og generelt utvalg får sterk ros, men kvaliteten er varierende i spesialrestaurantene; køer og tidlige stengninger er vanlig, romservicealternativene er begrenset og drinkene kan virke svake. Det er få veganske alternativer.
Relaterte gjesteomtaler
10
Iveth
27. okt. 2025
·
Overnattet 5 netter
Food is great and the restaurant are all tasty only make sure get there early because once it’s fully reserved they stop taking people. They have shows/ entertainment daily and live music to dance to, plus the pool parties with diff themes. Rooms are clean and all drinks inside are free from charge. Would recommend this hotel.
Food is great and the restaurant are all tasty only make sure get there early because once it’s fully reserved they stop taking people. They have shows/ entertainment daily and live music to dance to, plus the pool parties with diff themes. Rooms are clean and all drinks inside are free from charge. Would recommend this hotel.
10
Mayra
30. nov. 2025
·
Overnattet 7 netter
The food was amazing and staff really friendly
The food was amazing and staff really friendly
10
Christine
15. okt. 2025
·
Overnattet 6 netter
Loved the Resort however no vegan food options - other than the salad bar. While there were vegetarian options, most were loaded with oil and/or cheese making them not a healthy option. The restaurants also need to include Vegan options. Needs to be additional entertainment on the days of the RIU parties for older adults who don't appreciate standing in a pool with an intoxicated crowd and having champagne poured on them. Also wish there was a bigger and better gift shop that sold authentic Mexican merchandise, Didn't get to buy any souvenirs because we were not comfortable leaving the property.
Loved the Resort however no vegan food options - other than the salad bar. While there were vegetarian options, most were loaded with oil and/or cheese making them not a healthy option. The restaurants also need to include Vegan options. Needs to be additional entertainment on the days of the RIU parties for older adults who don't appreciate standing in a pool with an intoxicated crowd and having champagne poured on them. Also wish there was a bigger and better gift shop that sold authentic Mexican merchandise, Didn't get to buy any souvenirs because we were not comfortable leaving the property.
2
sergio
12. sep. 2025
·
Overnattet 4 netter
Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.
Terrible food, there were roaches in the 24/7 sportsbar all around the food, other restaurants were terrible with food, very repetetive, pizzas and hotdogs were very hard toasted, and got stomach sick, will never stay there again.
8
Gennaro
19. aug. 2025
·
Overnattet 7 netter
The Los Olas buffet and staff were excellent. The food in the Kabuki Japanese restaurant was awful. Not even close to good sushi or salmon.
The Los Olas buffet and staff were excellent. The food in the Kabuki Japanese restaurant was awful. Not even close to good sushi or salmon.
8
Russell A
16. nov. 2025
·
Overnattet 4 netter
The staff and cleanliness were amazing. The bar tenders were very nice and made great cocktails. The food was good and enjoyable not GREAT
The staff and cleanliness were amazing. The bar tenders were very nice and made great cocktails. The food was good and enjoyable not GREAT
8
Magol
6. sep. 2025
·
Overnattet 7 netter
I stayed here for 7 days. When I checked in, they offered me an “upgrade” to an ocean view room for $180. At first, I thought it was a nice deal… until I realized later that ALL the rooms in this hotel already have an ocean view. Total trick, so be careful if they try that with you. Food was just okay, nothing amazing. Honestly, not sure I’d come back.
I stayed here for 7 days. When I checked in, they offered me an “upgrade” to an ocean view room for $180. At first, I thought it was a nice deal… until I realized later that ALL the rooms in this hotel already have an ocean view. Total trick, so be careful if they try that with you. Food was just okay, nothing amazing. Honestly, not sure I’d come back.
10
ricardo
8. jan. 2026
·
Overnattet 9 netter
Impressionante a gestão do hotel. Tudo funciona e funciona muito bem. Otimas suítes. O paisagismo, as áreas de piscina e praias são muito bonitas e cuidadas. Equipe gentil e atenciosa. O hotel tem o melhor restaurante buffet que já conheci La Osla. Sua qualidade e variedade fazem com que os restaurantes de especialidades estejam quase sempre vazios, apesar de bons também. Cafe da manhã completissimo. O amplo saguão de entrada do hotel merece uma decoração mais moderna. Acertei na escolha. Valeu a pena. Valeu a pena.pena.penamodeia muito bem
Impressionante a gestão do hotel. Tudo funciona e funciona muito bem. Otimas suítes. O paisagismo, as áreas de piscina e praias são muito bonitas e cuidadas. Equipe gentil e atenciosa. O hotel tem o melhor restaurante buffet que já conheci La Osla. Sua qualidade e variedade fazem com que os restaurantes de especialidades estejam quase sempre vazios, apesar de bons também. Cafe da manhã completissimo. O amplo saguão de entrada do hotel merece uma decoração mais moderna. Acertei na escolha. Valeu a pena. Valeu a pena.pena.penamodeia muito bem
10
Cody Quinn T.
15. nov. 2025
·
Overnattet 7 netter
Great friendly staff/service and clean hotel. Had some trouble with ordering room service, and there not being many options to pick from, but everything was great.
Great friendly staff/service and clean hotel. Had some trouble with ordering room service, and there not being many options to pick from, but everything was great.
10
Sheetal
29. des. 2025
·
Overnattet 5 netter
Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.
Great hotel. Very very clean. If this is the first time you are traveling to Cancun you will love this place. We were dissatisfied with entertainment staff. They need to work more on their entertainment staff. They speak in Spanish most of the time and half of the crown doesn’t engage because of language barrier. Singers were just okay. We have stayed at Xcaret and Grand moon couple of times but wanted to try something different this time. It’s boring after a day as there is nothing to do there. Kids were done swimming all day after the second day. There are 4 restaurants but food is just okay. Lots and lots of food but just doesn’t taste good.
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10
Tiago
for 3 uker siden
·
Overnattet 6 netter
Hotel recém reformado, quarto amplo, pegamos opção suíte Júnior de frente pro mar, sensacional. Café, almoço e janta de alto padrão, diversas opções de ótima qualidade. Fomos ao restaurante mexicano, steakhouse de carnes e no tradicional, todos excelentes! Serviço de bar ótimo, garçons atenciosos, bebidas de qualidade jack daniels, balantines, absolut, margheritas, aperol, tequilas ótimas! A praia lindíssima, visão de cartão postal. Como fomos no Riu Palace, tivemos a oportunidade de aproveitar o Riu Caribe também no pacote, com festas ótimas e bem organizadas pra toda franquia RIU. Único ponto de melhoria que na minha opinião falta na propriedade é um bar molhado com visão para o mar. Isso é um grande destaque para hotéis deste porte, que infelizmente não havia no Riu Palace, deste modo, nos deslocamos para o Riu Caribe, ao lado, em vários dias para aproveitar essa sensação. De modo geral, hotel estava impecável, comida, bebida, bares, praia, tivemos 6 dias de férias fenomenais!
Hotel recém reformado, quarto amplo, pegamos opção suíte Júnior de frente pro mar, sensacional. Café, almoço e janta de alto padrão, diversas opções de ótima qualidade. Fomos ao restaurante mexicano, steakhouse de carnes e no tradicional, todos excelentes! Serviço de bar ótimo, garçons atenciosos, bebidas de qualidade jack daniels, balantines, absolut, margheritas, aperol, tequilas ótimas! A praia lindíssima, visão de cartão postal. Como fomos no Riu Palace, tivemos a oportunidade de aproveitar o Riu Caribe também no pacote, com festas ótimas e bem organizadas pra toda franquia RIU. Único ponto de melhoria que na minha opinião falta na propriedade é um bar molhado com visão para o mar. Isso é um grande destaque para hotéis deste porte, que infelizmente não havia no Riu Palace, deste modo, nos deslocamos para o Riu Caribe, ao lado, em vários dias para aproveitar essa sensação. De modo geral, hotel estava impecável, comida, bebida, bares, praia, tivemos 6 dias de férias fenomenais!
2
Sinan
for 3 uker siden
·
Overnattet 5 netter
I am extremely disappointed with my experience at Hotel Riu Palace Peninsula in Cancun. This was my second time choosing this hotel, and unfortunately, after this experience, I do not plan to return. The worst experience happened at the Steakhouse restaurant. When we arrived, the person responsible for seating told us that we had to wait approximately 20 minutes. Shortly afterward, another family with a child arrived and was told that a table was available, while we were still asked to wait. We were also traveling with a child, so watching another family being accommodated while we continued to wait made us feel that we were being treated unfairly and disrespectfully. Unfortunately, the situation became even worse once we were finally seated. We waited around 40 minutes and no one came to take our order. We even asked for a high chair for our child, and it was not brought to us. The attitude and lack of service were so noticeable that we felt as though the staff had been instructed to ignore us after the issue at the entrance. Whether that was actually the case or not, no guest should ever be made to feel this way at a resort of this size and reputation. When we finally ordered our steaks, we requested them well done. One arrived properly cooked, while the other was still very undercooked. In total, we spent approximately TWO HOURS just trying to have dinner. What should have been an enjoyable family dinner became an unnecessarily frustrating and disrespectful experience.
I am extremely disappointed with my experience at Hotel Riu Palace Peninsula in Cancun. This was my second time choosing this hotel, and unfortunately, after this experience, I do not plan to return. The worst experience happened at the Steakhouse restaurant. When we arrived, the person responsible for seating told us that we had to wait approximately 20 minutes. Shortly afterward, another family with a child arrived and was told that a table was available, while we were still asked to wait. We were also traveling with a child, so watching another family being accommodated while we continued to wait made us feel that we were being treated unfairly and disrespectfully. Unfortunately, the situation became even worse once we were finally seated. We waited around 40 minutes and no one came to take our order. We even asked for a high chair for our child, and it was not brought to us. The attitude and lack of service were so noticeable that we felt as though the staff had been instructed to ignore us after the issue at the entrance. Whether that was actually the case or not, no guest should ever be made to feel this way at a resort of this size and reputation. When we finally ordered our steaks, we requested them well done. One arrived properly cooked, while the other was still very undercooked. In total, we spent approximately TWO HOURS just trying to have dinner. What should have been an enjoyable family dinner became an unnecessarily frustrating and disrespectful experience.
10
Reginaldo
for 4 uker siden
·
Overnattet 7 netter
Ola boa comida estrutura excelente, falta somente atendentes ao público nas areas de piscina e praia
Ola boa comida estrutura excelente, falta somente atendentes ao público nas areas de piscina e praia
10
Adolfo
for 4 uker siden
·
Overnattet 5 netter
TODO ESTUVO EXCELENTE DESDE LA RECEPCION HASTA NUESTRA SALIDA FELICIDADES AL HOTEL RIU PALACE PENÍNSULA POR SUS SERVICIOS ME ENCANTÓ
TODO ESTUVO EXCELENTE DESDE LA RECEPCION HASTA NUESTRA SALIDA FELICIDADES AL HOTEL RIU PALACE PENÍNSULA POR SUS SERVICIOS ME ENCANTÓ
2
marcos
6. aug. 2026
·
Overnattet 7 netter
Son unos farsantes los del Riu y hoteles . Com son cómplices de ellos también
Son unos farsantes los del Riu y hoteles . Com son cómplices de ellos también
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- 2026-09-25: 651.5610494699707USD
- 2026-09-26: 652.5542498356933USD
- 2026-09-27: 651.2473262731934USD
- 2026-09-28: 818.163592270752USD
- 2026-09-29: 653.5475201352539USD
- 2026-09-30: 978.3347396037598USD
- 2026-10-01: 962.4430442153321USD
- 2026-10-02: 939.5986665314941USD
- 2026-10-03: 940.5918668972168USD
- 2026-10-04: 641.6286961435547USD
- 2026-10-05: 626.7302011208496USD
- 2026-10-06: 626.7302011208496USD
- 2026-10-07: 963.4263139760742USD
- 2026-10-08: 985.28742189917USD
- 2026-10-09: 987.2738925644531USD
- 2026-10-10: 964.4195842756347USD
- 2026-10-11: 638.6489551787109USD
- 2026-10-12: 626.7302011208496USD
- 2026-10-13: 625.7270002163086USD
- 2026-10-14: 936.6189955004883USD
- 2026-10-15: 942.5882681674805USD
- 2026-10-16: 962.4430442153321USD
- 2026-10-17: 937.612195866211USD
- 2026-10-18: 641.6286961435547USD
- 2026-10-19: 648.5614472951661USD
- 2026-10-20: 1013.097941279297USD
- 2026-10-21: 1014.0911416450195USD
- 2026-10-22: 987.2738925644531USD
- 2026-10-23: 987.2738925644531USD
- 2026-10-24: 626.7302011208496USD
- 2026-10-25: 625.7270002163086USD
- 2026-10-26: 625.7270002163086USD
- 2026-10-27: 622.7572597902832USD
- 2026-10-28: 933.6392545356446USD
- 2026-10-29: 934.6424554401856USD
- 2026-10-30: 988.2770235351563USD
- 2026-10-31: 1041.9016610251465USD
- 2026-11-01: 935.7299266193847USD
- 2026-11-02: 736.9691476706544USD
- 2026-11-03: 735.9858779099121USD
- 2026-11-04: 1124.3400187998047USD
- 2026-11-05: 1092.5466274841308USD
- 2026-11-06: 1104.4753820808105USD
- 2026-11-07: 1107.4550531118164USD
- 2026-11-08: 737.9723485751954USD
- 2026-11-09: 734.9926076103516USD
- 2026-11-10: 736.9691476706544USD
- 2026-11-11: 1104.4753820808105USD
- 2026-11-12: 1107.4550531118164USD
- 2026-11-13: 1104.4753820808105USD
- 2026-11-14: 1299.1050992915038USD
- 2026-11-15: 755.8604452338867USD
- 2026-11-16: 736.9691476706544USD
Dette overnattingsstedet tilbyr ikke sen innsjekking. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Dette overnattingsstedet tillater ikke navneendringer i reservasjoner. Navnet på bestillingen må samsvare med navnet på gjesten som sjekker inn og bor på overnattingsstedet. Legitimasjon med bilde kreves.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Minimumsalder for innsjekking under springbreak er 21 år
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Dette overnattingsstedet bekrefter at det følger renholds- og desinfeksjonspraksisene fra Covid-19 Health Protocol (RIU)
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Massasjetjenester og spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette overnattingsstedet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Ingen dyr, inkludert servicedyr, er tillatt på dette overnattingsstedet.
- Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Turistinformasjon
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Damprom
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Barneklubb
Bar ved bassenget
Frokost servert på rommet
Familierom
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Tjenester
Turistinformasjon
Rengjøring
Bankboks
Minibank
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Aktiviteter
Svømmebasseng
Hage
Golfbane (i nærheten)
Strand
Dykking
Lekeplass
Barnebasseng
Utendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Parkering
Parkering
Gratis parkering
Parking Onsite
Internett
Gratis wi-fi