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Vale Resort

US$ 128

/noite

Média para outubro

Vale Resort - Image 1

Vale Resort - Quarto

Vale Resort - Quarto

Vale Resort - Restaurante

Vale Resort - Casa de banho

Preços para Vale Resort

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US$ 128

/noite

Média para outubro

Preços médios mensais

Em Vale Resort, o preço por noite é, em média, US$ 113 no mês mais barato (janeiro) e US$ 174 no mês mais caro (junho), com base nos últimos 12 meses.

Preço médio por noite em Vale Resort por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 113
fevereiro	US$ 153
março	US$ 154
abril	US$ 149
maio	US$ 151
junho	US$ 174
julho	US$ 162
agosto	US$ 164
setembro	US$ 171
outubro	US$ 128
novembro	US$ 143
dezembro	US$ 131

Mais caro: junho (aprox. US$ 174)

Mais barato: janeiro (aprox. US$ 113)

Sobre este alojamento

Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de praticar as suas tacadas no campo de golfe, descubra as outras propostas de lazer este hotel, que inclui campos de ténis exteriores...

Comodidades

Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Depois de praticar as suas tacadas no campo de golfe, descubra as outras propostas de lazer este hotel, que inclui campos de ténis exteriores e uma piscina interior. Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa) são algumas das comodidades adicionais disponíveis este hotel.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, registo de saída rápido e jornais grátis no lobby. Entre os espaços para eventos este hotel contam-se um centro de conferências e salas de reuniões. Há estacionamento com motorista grátis no local.

Restaurante

Venha tomar um copo num dos 3 bares/lounges. Este hotel serve pequeno-almoços buffet durante a semana entre as 07:00 e as 10:00 e aos fins de semana entre as 7:30 e as 10:30, mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 143 quartos com um televisor de ecrã plano. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais digitais. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias. A limpeza dos quartos é efetuada diária.

Localização

Com uma estadia Vale Resort em Pontyclun, ficará a 10 minutos de carro de Llantrisant Castle e de The Royal Mint Experience. Este hotel para famílias está a 19,1 km (11,9 mi) de Principality Stadium e a 19,4 km (12 mi) de Castelo de Cardiff.

O que há nas proximidades

Llantrisant Castle(2.9 milhas)
Creigiau Golf Course(4.3 milhas)
The Royal Mint Experience(4.3 milhas)
Estância de Golfe do Parque de Cottrell(4.6 milhas)
St. Fagans National Museum of History(5.3 milhas)
Delta Force Paintball Cardiff(5.3 milhas)
St. Mary's Church St. Fagans(6.6 milhas)
Fairwater Leisure Centre(6.8 milhas)
Castell Coch(6.9 milhas)
Western Leisure Centre(8.4 milhas)
Spot Climbing Centre(8.5 milhas)
Saint Fagan's Castle(8.5 milhas)
Porthkerry Country Park(8.9 milhas)
St. Fagan's Castle(8.9 milhas)
Parque de Trelai(9 milhas)
Aeroporto Internacional de Cardiff (CWL)(10.3 milhas)
Aeroporto Internacional de Bristol (BRS)(54.9 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

Hensol Park, Hensol, Hensol, Pontyclun, País de Gales, Reino Unido

Llantrisant Castle (2.9 milhas)

Creigiau Golf Course (4.3 milhas)

The Royal Mint Experience (4.3 milhas)

Estância de Golfe do Parque de Cottrell (4.6 milhas)

St. Fagans National Museum of History (5.3 milhas)

Delta Force Paintball Cardiff (5.3 milhas)

Mais informações sobre a localização

Opções de quartos

8

Executive Room - Balcony

Detalhes do quarto

1 Cama De Casal

Dormidas 2

344 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Duplo Standard

Detalhes do quarto

1 Cama De Casal

Dormidas 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Executive Room - No Balcony

Detalhes do quarto

1 Cama De Casal

Dormidas 2

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

7

Quarto Twin Standard, 2 camas individuais

Detalhes do quarto

2 Camas Individuais

Dormidas 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Vale Resort

8.4

Muito Bom

Com base em 1.005 avaliações verificadas

Quem se hospeda aqui?

Negócios

24%

Casal

34%

Família

16%

Grupos

22%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

As avaliações do Vale Resort destacam a simpatia da equipe, os quartos espaçosos e as amplas instalações de lazer em terrenos paisagísticos, ao mesmo tempo em que observam uma decoração desatualizada, ocasionais falhas na limpeza, filas no café da manhã e ruído proveniente de casamentos ou eventos que podem perturbar estadias relaxantes.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

As avaliações do Vale Resort destacam a simpatia da equipe, os quartos espaçosos e as amplas instalações de lazer em terrenos paisagísticos, ao mesmo tempo em que observam uma decoração desatualizada, ocasionais falhas na limpeza, filas no café da manhã e ruído proveniente de casamentos ou eventos que podem perturbar estadias relaxantes.

Muitos apreciaram jantares saborosos e um café da manhã generoso, embora alguns tenham considerado a comida do bar cara, o café medíocre ou a espera longa. Os quartos costumam ser grandes e confortáveis, com vista, mas problemas de manutenção e acessórios envelhecidos aparecem em várias avaliações. As piscinas, o spa, a academia e os campos de golfe impressionam, mas fechamentos ocasionais ou períodos de grande movimento limitam o acesso. Espere uma estadia em um resort cênico, com ótimas instalações e amplo espaço, mas com manutenção variável e consistência no serviço de refeições.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Boa oferta de lazer com spa, academia, piscina e dois campos de golfe, além de amplos terrenos, estacionamento gratuito e transporte para o Castelo de Hensol. Alguns hóspedes encontraram piscinas fechadas ou períodos de grande movimento, e alguns acharam as áreas desatualizadas ou parecidas com um centro de lazer.

Avaliações dos hóspedes relacionadas

10

Andrew

3 de out. de 2024

·

A estadia foi de 1 noite

Lovely hotel, just thought the leisure facilities needed an update

Lovely hotel, just thought the leisure facilities needed an update

6

Aasiyah

10 de out. de 2024

·

A estadia foi de 1 noite

Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.

Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.

10

Gavin

12 de mai. de 2025

·

A estadia foi de 1 noite

I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.

I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.

8

Michael

13 de jul. de 2025

·

A estadia foi de 2 noites

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

10

Aneta

23 de ago. de 2025

·

A estadia foi de 1 noite

Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.

Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.

10

amanda

2 de jun. de 2023

·

A estadia foi de 4 noites

Friendly staff and great gym and spa. Very clean and comfortable rooms.

Friendly staff and great gym and spa. Very clean and comfortable rooms.

8

Wendy

14 de mai. de 2025

·

A estadia foi de 1 noite

Reception no personality at all , when we booked in . Pool closed very disappointed. Room excellent. Diner very good although three items not available. Nice little touches like bottle of wine in room , and bottles of water . But we did have exec. Room worth the extra . Would definitely return.

Reception no personality at all , when we booked in . Pool closed very disappointed. Room excellent. Diner very good although three items not available. Nice little touches like bottle of wine in room , and bottles of water . But we did have exec. Room worth the extra . Would definitely return.

10

Andreas

9 de ago. de 2024

·

A estadia foi de 5 noites

Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.

Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.

10

Martin

7 de out. de 2025

·

A estadia foi de 1 noite

Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.

Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.

8

Zoe

20 de jul. de 2025

·

A estadia foi de 1 noite

Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim.

Lovely setting, friendly staff. Dissapointed the swimming pool was out of use as children were looking forward to a swim.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

O feedback sobre a limpeza é misto: muitos notam quartos e banheiros impecáveis, enquanto outros relatam carpetes manchados, itens deixados por hóspedes anteriores, poeira ou sujeira e banheiros mal limpos.

Avaliações dos hóspedes relacionadas

6

Elena

26 de ago. de 2023

·

A estadia foi de 2 noites

Noisy in the night, somebody was banging on the door at 4:30 am. Room and balcony not very clean. Stained carpet. Dated hotel, overpriced and overrated.

Noisy in the night, somebody was banging on the door at 4:30 am. Room and balcony not very clean. Stained carpet. Dated hotel, overpriced and overrated.

6

James

2 de nov. de 2025

·

A estadia foi de 2 noites

The staff were all friendly and helpful. We had nail clippings on the carpet next to the bed and also in the bathroom next to the sink. We also had a wet towel hanging on the back of the bathroom door which had to be from the previous guest which led us to believe the room wasn’t as clean as it should be

The staff were all friendly and helpful. We had nail clippings on the carpet next to the bed and also in the bathroom next to the sink. We also had a wet towel hanging on the back of the bathroom door which had to be from the previous guest which led us to believe the room wasn’t as clean as it should be

10

Katharine

9 de abr. de 2024

·

A estadia foi de 1 noite

I stayed for 1 night with my sister. A little break away as she hasn’t been well. Our room was lovely and clean. We had a cuppa on the patio. We had a table and chairs and comfy cushions for our use. The bathroom was lovely and big. Super clean. We had a bath and separate shower cubicle. Plenty of complimentary toiletries. We used the hotel bar for our evening meal and drinks. We enjoyed very much. Shout out to a fab cooked breakfast we tucked into a full cooked plus toast and fruit. Lovely.

I stayed for 1 night with my sister. A little break away as she hasn’t been well. Our room was lovely and clean. We had a cuppa on the patio. We had a table and chairs and comfy cushions for our use. The bathroom was lovely and big. Super clean. We had a bath and separate shower cubicle. Plenty of complimentary toiletries. We used the hotel bar for our evening meal and drinks. We enjoyed very much. Shout out to a fab cooked breakfast we tucked into a full cooked plus toast and fruit. Lovely.

6

Aasiyah

10 de out. de 2024

·

A estadia foi de 1 noite

Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.

Rooms were dated, need a good wipe. Shower tray was stained. Needs upgrading. Pool area was giving leisure centre vibes. The staff were nice and the grounds were nice.

6

Beverly

10 de ago. de 2024

·

A estadia foi de 1 noite

We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work

We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work

10

Anne

17 de ago. de 2025

·

A estadia foi de 2 noites

We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.

We were there for my nephew’s wedding in the Vineyard Hotel close by. It was a super place, very clean, room was excellent, nice big bathroom and quiet all round.

6

David

20 de jan. de 2024

·

A estadia foi de 1 noite

First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.

First the poor points- executive room booked - shower door missing led to water over bathroom floor, poor workmanship of not finishing the sealing of the shower control. No towel rail to dry towels. Glass shard in shower which I stepped on and it embedded in my foot. Shower tray dirty not been cleaned properly. Bedroom floor not hoovered well as found a very large needle which was waiting to be stepped on. Little things like this leave an impression of not really caring. Housekeeping need to raise their game as I’m not sure I’d return. Positives- staff were great especially when the issues of glass, needles and poor cleanliness were raised. Bar staff were great nice range of bar meals and good selection of drinks. Overall I feel standards in some areas have slipped and that’s a shame.

10

amanda

2 de jun. de 2023

·

A estadia foi de 4 noites

Friendly staff and great gym and spa. Very clean and comfortable rooms.

Friendly staff and great gym and spa. Very clean and comfortable rooms.

10

Kathryn

27 de ago. de 2023

·

A estadia foi de 1 noite

Enjoyed our stay.we used the swimming pool and the spa facilities all very good.Room was spotless clean. Would stay here again

Enjoyed our stay.we used the swimming pool and the spa facilities all very good.Room was spotless clean. Would stay here again

10

Jon

11 de out. de 2025

·

A estadia foi de 1 noite

Large spacious room which was clean and comfortable

Large spacious room which was clean and comfortable

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são frequentemente grandes, com camas confortáveis e vista para o campo de golfe, e o Wi-Fi é elogiado. No entanto, muitos observam uma decoração desatualizada, equipamentos ou ar condicionado com defeito, tomadas modernas limitadas e ruído proveniente de casamentos ou unidades externas.

Avaliações dos hóspedes relacionadas

6

Nigel

4 de out. de 2025

·

A estadia foi de 1 noite

Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.

Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.

6

terry

19 de set. de 2024

·

A estadia foi de 1 noite

Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating

Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating

8

Andrew

7 de jun. de 2025

·

A estadia foi de 1 noite

Good size room. Comfortable and all the normal facilities. Room would benefit from an update / refresh as looking tired

Good size room. Comfortable and all the normal facilities. Room would benefit from an update / refresh as looking tired

8

Michael

13 de jul. de 2025

·

A estadia foi de 2 noites

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

10

Martin

5 de mai. de 2025

·

A estadia foi de 1 noite

This is a great place to stay. Lovely spacious rooms, great wifi, wonderful bathrooms and great views. But .... I'm sorry to be slightly negative but the curtains could do with being able to close properly for privacy. That is literally my only gripe. I can't speak about breakfast as I always leave too early. But I do like this hotel, my next-door neighbour (Clive Griffiths) put me onto this as he played rugby for Wales and always rated this hotel. I look forward to returning.

This is a great place to stay. Lovely spacious rooms, great wifi, wonderful bathrooms and great views. But .... I'm sorry to be slightly negative but the curtains could do with being able to close properly for privacy. That is literally my only gripe. I can't speak about breakfast as I always leave too early. But I do like this hotel, my next-door neighbour (Clive Griffiths) put me onto this as he played rugby for Wales and always rated this hotel. I look forward to returning.

8

Huw

18 de mai. de 2024

·

A estadia foi de 1 noite

Family Wedding. All gd. Tho Room for a 4 star hotel when you touch up paint on walls use correct colour. And a black mark for the room we had, had all the sockets for plugs/digital etc Except no USB Charging ports. Except 1 incorporated on rear of TV which does not charge.

Family Wedding. All gd. Tho Room for a 4 star hotel when you touch up paint on walls use correct colour. And a black mark for the room we had, had all the sockets for plugs/digital etc Except no USB Charging ports. Except 1 incorporated on rear of TV which does not charge.

8

Ed

26 de mai. de 2025

·

A estadia foi de 2 noites

Overall it was a nice hotel and nice resort. The room was large and very clean. Our only issue was we were on the ground floor even though we were not part of the events. Due to being a popular wedding venue there was a wedding each day. The corridors were loud until 3-4am each day. We struggled to sleep most evenings. We recommend, if you are going to stay request for a room away from wedding guests.

Overall it was a nice hotel and nice resort. The room was large and very clean. Our only issue was we were on the ground floor even though we were not part of the events. Due to being a popular wedding venue there was a wedding each day. The corridors were loud until 3-4am each day. We struggled to sleep most evenings. We recommend, if you are going to stay request for a room away from wedding guests.

6

Steve

27 de set. de 2025

·

A estadia foi de 2 noites

Hotel and Staff very nice but wasn’t very happy with the room i got of all the rooms looking over golf course or woods i got a room with a wall in front of me and very noisy A/C units beneath the room so couldn’t have the door open.

Hotel and Staff very nice but wasn’t very happy with the room i got of all the rooms looking over golf course or woods i got a room with a wall in front of me and very noisy A/C units beneath the room so couldn’t have the door open.

10

ian

11 de abr. de 2025

·

A estadia foi de 1 noite

Lovely room. Quiet, Very comfy bed. Great staff. Amazing price on Expedia

Lovely room. Quiet, Very comfy bed. Great staff. Amazing price on Expedia

10

Jon

11 de out. de 2025

·

A estadia foi de 1 noite

Large spacious room which was clean and comfortable

Large spacious room which was clean and comfortable

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é amplamente elogiado como simpático e prestativo, com funcionários que atendem a solicitações de troca de quarto e operam transporte para locais de casamento. Alguns hóspedes relatam falhas, como um check-in pouco acolhedor, serviço de restaurante lento ou caótico, erros de reserva e comunicação inadequada sobre solicitações.

Avaliações dos hóspedes relacionadas

8

Thomas

10 de nov. de 2023

·

A estadia foi de 1 noite

It was a nice stay. The room was nice, buffet breakfast was excellent. The pool was fun. The checking in part experience was disappointing. My staff member didn’t offer a smile or communication, we weren’t given a warm welcome. As it was my wife’s birthday stay I felt more could have been done.

It was a nice stay. The room was nice, buffet breakfast was excellent. The pool was fun. The checking in part experience was disappointing. My staff member didn’t offer a smile or communication, we weren’t given a warm welcome. As it was my wife’s birthday stay I felt more could have been done.

2

Andrew

31 de out. de 2025

·

A estadia foi de 1 noite

Reception staff not that friendly, also didnt both to help tell me where my room was even though I asked, dont always assume someone has stayed there before! Room was tired looking and dated, really old CAT 5 sockets that nobody uses anymore, no idea where the kettle was, will not stay there again, very disapointed

Reception staff not that friendly, also didnt both to help tell me where my room was even though I asked, dont always assume someone has stayed there before! Room was tired looking and dated, really old CAT 5 sockets that nobody uses anymore, no idea where the kettle was, will not stay there again, very disapointed

8

Ugochukwu

10 de jul. de 2025

·

A estadia foi de 1 noite

My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise

My stay was okay. The room is clean and spacious. I am not happy with their response to my request on early check-in. I sent a mail to them requesting for an early check-in around 1pm. They acknowledged my mail and told me they will review and see the possibility . Nobody got back to me and my request was not granted. They should have provided feedback to enable me improvise

10

Benjamin

29 de jul. de 2024

·

A estadia foi de 2 noites

Staff were fantastic from check in to check out and throughout the stay. Room was clean and had all the amenities needed perhaps some of the furniture could be updated but didn’t effect the stay in any way. Stayed at the hotel for a wedding in llanerch vineyard, After checkout the staff offered us a shuttle to the vineyard to collect our car and save us walking which we massively appreciated. Would definitely recommend staying here and looking forward to staying again in the future!

Staff were fantastic from check in to check out and throughout the stay. Room was clean and had all the amenities needed perhaps some of the furniture could be updated but didn’t effect the stay in any way. Stayed at the hotel for a wedding in llanerch vineyard, After checkout the staff offered us a shuttle to the vineyard to collect our car and save us walking which we massively appreciated. Would definitely recommend staying here and looking forward to staying again in the future!

8

Julie

14 de set. de 2025

·

A estadia foi de 1 noite

Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work

Staff at this hotel were really helpful, we asked to move room because of noise and they did this immediately. The hotel seems to cater for golfers and functions so it was busy and noisy, one bar area not open and no room in restaurant for dinner. Also our first room right over a function room and unbearably noisy and we were moved to an accessible room which needed some work

4

Barry

28 de set. de 2024

·

A estadia foi de 1 noite

Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place

Nice room with view over to the hills Staff rushed and not welcoming on check in Bar area was dirty sticky tables, opted to drive out and eat because of this. Clearly a busy but under staffed place

10

Amber

13 de ago. de 2025

·

A estadia foi de 1 noite

Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.

Attended a wedding at Hensol Castle and stayed the night at The Vale. The shuttle buses between both venues offer a great service. The room was lovely and had everything you would need. And the bed was huge! I didn’t get the chance to eat at the Vale but my family did the night before and said food was great.

10

Sonja

11 de jul. de 2025

·

A estadia foi de 2 noites

Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!

Lovely stay with friendly and helpful staff. Thoroughly enjoyed and have rebooked for two more stays!

6

Marc

23 de set. de 2025

·

A estadia foi de 1 noite

Initially ignored by the receptionist, despite standing there waiting to be greeted and booked in. Booked a double room and was given a twin room. Had dinner in the restaurant, which was busy and had to wait over an hour for our mains. The food was very good, though. Overall, we would not come here again.

Initially ignored by the receptionist, despite standing there waiting to be greeted and booked in. Booked a double room and was given a twin room. Had dinner in the restaurant, which was busy and had to wait over an hour for our mains. The food was very good, though. Overall, we would not come here again.

10

Lynne

27 de nov. de 2024

·

A estadia foi de 1 noite

My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.

My stay was excellent, from start to finish my customer service was first class. From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble. The service was so genuine I didn’t feel I needed to ask for anything the staff offered. From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car. My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room. Little things to some people, a huge help to someone like me. The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities. When I saw it was closed I didn’t arrive that afternoon but left it until late evening. Hopefully I can get a pass to come in for a day when it’s open again. I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby. It felt like the staff there were a happy family and as a guest I was one of the cousins. I am glad I went back to staying at the Vale. Well done team Vale.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localizado em terrenos extensos e paisagísticos perto de Cardiff e logo após a M4, com estacionamento gratuito e transporte para o Castelo de Hensol. Alguns acharam o local remoto, com opções limitadas de restaurantes nas proximidades e ocasionais desafios com táxis.

Avaliações dos hóspedes relacionadas

10

Scott

11 de dez. de 2024

·

A estadia foi de 1 noite

A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.

A great hotel, at a reasonable cost. Nice large room, loads of free parking, excellent gym facilities and nice food. Would happily stay again if I'm in the area.

10

Alan

12 de jun. de 2024

·

A estadia foi de 1 noite

Lovely place to stay just outside Cardiff with all that you need at the Hotel.

Lovely place to stay just outside Cardiff with all that you need at the Hotel.

8

andrew

7 de ago. de 2024

·

A estadia foi de 1 noite

Plenty of space in a good location convenient for a wedding nearbye

Plenty of space in a good location convenient for a wedding nearbye

8

Michael

13 de jul. de 2025

·

A estadia foi de 2 noites

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

10

mair

27 de mai. de 2024

·

A estadia foi de 2 noites

We liked the peace and quiet in the hotel and the beautiful scenery surrounding

We liked the peace and quiet in the hotel and the beautiful scenery surrounding

10

Aneta

23 de ago. de 2025

·

A estadia foi de 1 noite

Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.

Stunning hotel with amazing pool and jacuzzi area and fabulous outdoor space for sunbathing.Shuttle service to nearby Hensol castle for gin distillery tour/afternoon tea. If you prebook dinner option, you will get 3course menu, otherwise it’s only ala carte on the day. Breakfast is excellent and weather permitting you can sit outside on the terrace with the view of the golf course.The only downside is, that it is in the middle of nowhere and you can eat only in the 1 restaurant as there’s nothing else nearby.

6

Beverly

10 de ago. de 2024

·

A estadia foi de 1 noite

We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work

We’ve stayed here before and it’s ok, it’s probably at the lower end of being a four star hotel because whenever we’ve stayed it’s never super clean (we wouldn’t have stayed here again except it was the only available place when we were in town for a concert) - this time there was a false eyelash left on the floor, the bathroom floor looked like it had been maybe swept but not mopped as you could see water marks on the floor, cobwebs on the windows. The worst thing this time was the fire alarm that sounded twice for a few seconds between 3:30 and 4am, we couldn’t get an explanation as to what this was about but we couldn’t get back to sleep so not a great experience. On the plus side - we had room service when we arrived and breakfast the next day and the food was good, staff are friendly. A quick note about taxis, which is not the hotels responsibility but is something to bear in mind: it can be difficult to get an Uber or taxi to/from Cardiff, it must be too far from Cardiff centre for most drivers. Reception won’t book a taxi for you but they do have local cab firm numbers at the desk and let you use the phone to pre-book for yourself. Pre-booked Ubers also work

10

Ian

26 de mai. de 2025

·

A estadia foi de 3 noites

This was a trip to Wales for the EPRC finals in Cardiff, picked this hotel as it was close to Cardiff, rail connections were good into the city which was recommended

This was a trip to Wales for the EPRC finals in Cardiff, picked this hotel as it was close to Cardiff, rail connections were good into the city which was recommended

10

Andreas

9 de ago. de 2024

·

A estadia foi de 5 noites

Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.

Comfortable and above all convenient stay for visiting thia year's Eistedddfod in Pontypridd. Lovely hotel, great facilities and 2 golf courses on site. Staff are very friendly, Welsh speaking and want to ensure your stay is as comfortable as possible.

10

Martin

7 de out. de 2025

·

A estadia foi de 1 noite

Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.

Very comfortable hotel with nice spa gym and swimming pool. Set in extensive grounds with two golf courses. Great breakfast too.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Muitos hóspedes apreciaram jantares saborosos e um café da manhã generoso, com vários elogiando a qualidade da comida. Outros relatam longas esperas, serviço de café da manhã caótico ou lotado, comida de bar morna ou cara, disponibilidade limitada e café que poderia ser melhor.

Avaliações dos hóspedes relacionadas

6

Nigel

4 de out. de 2025

·

A estadia foi de 1 noite

Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.

Room was not good. Bedside lights didn't work. Wardrobe door was hanging of the hinges. Carpet was old. Paintwork was in need of attention. Walls were all marked. Bathroom was clean and bed was comfortable. Dinner in the restaurant was excellent. Breakfast could have been better. Spa was good. Wouldn't book again, there were too many negatives.

6

William

22 de jul. de 2025

·

A estadia foi de 1 noite

Very average hotel, lacked the finer details, food was woeful.

Very average hotel, lacked the finer details, food was woeful.

10

Gavin

12 de mai. de 2025

·

A estadia foi de 1 noite

I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.

I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.

8

Michael

13 de jul. de 2025

·

A estadia foi de 2 noites

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

Very spacious comfortable room, aircon not working properly on a very hot day. Staff were excellent, attentive, polite and friendly. Excellent choice at breakfast, (£15pp) good quality food, but so-so coffee. Bar meal expensive for what we got, Mezze platter tasty but not a lot for the £20+ we paid. Gorgeous.grounds and views. Plenty of parking. Facilities great if you use them, pool, gym, golf. Great location just off M4. We had a vey good rate so it was very good vfm.

10

Sharon

13 de jul. de 2025

·

A estadia foi de 2 noites

Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner

Lovely stay with a nice executive suite se amongst beautiful stunning grounds. Delicious food from breakfast to dinner

8

Aleksandra

7 de abr. de 2025

·

A estadia foi de 2 noites

I wasn't anticipating how big the hotel was! It was a lovely stay facilities were nice, staff were absolutely lovely and a massive free parking. Evening food was delicious. One thing that could be improved was breakfast.

I wasn't anticipating how big the hotel was! It was a lovely stay facilities were nice, staff were absolutely lovely and a massive free parking. Evening food was delicious. One thing that could be improved was breakfast.

6

Chris

21 de abr. de 2024

·

A estadia foi de 1 noite

Check in was very simple and efficient. Prior to our stay we tried to book the restaurant but nobody answered the phone. On the night of our stay we used the bar for food and it was adequate but to be honest very over priced. The burger we ordered was of slightly better than burger van quality. The room had a lively view of the golf course and was clean but a little tired. The bed was comfortable however our nights rest was disturbed by a very noisy wedding in the function room. We could hear every record from their disco and had a very disturbed nights sleep. We paid for breakfast upon arrival and when we went for breakfast there was no record in the restaurant. We had to prove we had paid and it embarrassed us a little as we felt the staff were accusing us of not paying and were room only. Breakfast itself was total chaos and it took some considerable time just to get a coffee. The food was good but nothing special. Checkout was very quick but we were not asked about our stay as I think they knew what we would say. Summary: lovely location, would not recommend.

Check in was very simple and efficient. Prior to our stay we tried to book the restaurant but nobody answered the phone. On the night of our stay we used the bar for food and it was adequate but to be honest very over priced. The burger we ordered was of slightly better than burger van quality. The room had a lively view of the golf course and was clean but a little tired. The bed was comfortable however our nights rest was disturbed by a very noisy wedding in the function room. We could hear every record from their disco and had a very disturbed nights sleep. We paid for breakfast upon arrival and when we went for breakfast there was no record in the restaurant. We had to prove we had paid and it embarrassed us a little as we felt the staff were accusing us of not paying and were room only. Breakfast itself was total chaos and it took some considerable time just to get a coffee. The food was good but nothing special. Checkout was very quick but we were not asked about our stay as I think they knew what we would say. Summary: lovely location, would not recommend.

8

Lady Yvonne

8 de mar. de 2025

·

A estadia foi de 2 noites

Reasonable breakfast with usual selection of cooked options. One small comment about the need to ask for coffee/tea …. an individual pot or press would have been appreciated. Restaurant took over an hour to serve pasta dish but management refunded when I decided to abandon waiting. Good sports facilities. Quiet environment. Parking onsite and free WiFi was a plus. Generally a positive stay in a nice convenient location.

Reasonable breakfast with usual selection of cooked options. One small comment about the need to ask for coffee/tea …. an individual pot or press would have been appreciated. Restaurant took over an hour to serve pasta dish but management refunded when I decided to abandon waiting. Good sports facilities. Quiet environment. Parking onsite and free WiFi was a plus. Generally a positive stay in a nice convenient location.

10

Alan

11 de ago. de 2024

·

A estadia foi de 2 noites

Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.

Very nice hotel , really enjoyed staying here , fabulous breakfast one of the best in a hotel stay . Would recommend to family and friends.

8

David

11 de ago. de 2025

·

A estadia foi de 1 noite

Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.

Everything was very good. We had food in the bar area in the evening. Food tasted good but could have been hotter.

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Gareth

há 2 semanas

·

A estadia foi de 1 noite

A good overnight stop, the main issue was that service was slow for delivery of food in the bar area.

A good overnight stop, the main issue was that service was slow for delivery of food in the bar area.

10

Carolyn

há 2 semanas

·

A estadia foi de 1 noite

A fabulous hotel. Lovely facilities, very clean and modern. Great breakfast

A fabulous hotel. Lovely facilities, very clean and modern. Great breakfast

10

Melissa

há 3 semanas

·

A estadia foi de 1 noite

Lovely spacious clean room. Facilities available were excellent. Staff friendly and helpful at all times

Lovely spacious clean room. Facilities available were excellent. Staff friendly and helpful at all times

8

Tanmeet

há 3 semanas

·

A estadia foi de 1 noite

Overall the Hotel was good. The food was okay. The portion size was fairly big. The first room I got into had cold shower but that was rectified with the staff immediately so thank you and she even gave me a free coffee and tea voucher or all the grounds, a massive car park is really good. It was a pleasant day.

Overall the Hotel was good. The food was okay. The portion size was fairly big. The first room I got into had cold shower but that was rectified with the staff immediately so thank you and she even gave me a free coffee and tea voucher or all the grounds, a massive car park is really good. It was a pleasant day.

8

Dean

há 4 semanas

·

A estadia foi de 3 noites

Great facilities, room Was outdated and a little noisy. Lovely grounds

Great facilities, room Was outdated and a little noisy. Lovely grounds

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 05:30

Antes das 11:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

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Preços para as próximas datas

outubro 2026

novembro 2026

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Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.