The Burlington Hotel

Visited 3 rooms, having complained about what the gave me, 107 , 207 and finally stayed in 417. All rooms Dated, poorly kept, even the room we stayed in was the best of the worst. At one point trying to open the sash window, I thought it was about to fall into the road below, but I kept hold. Thankfully. Needs Massive investment.

Stained carpets and walls. Toilet bleached but poo still at the bottom. Damp bubbling paint on the window wall, windows missing locks/out style so drafty. General new paint job required - window white varnish flaked off revealing wood timbers, gloss paint also on the window panes. 1 of 2 lifts were out of order and the working lift was single occupancy. The view of the pier was very good from the room. Breakfast was fine, but nothing special, would be improved with a coffee machine offering more options not just black filter coffee which milk can be added to, also only one hot drinks table so service was slow due to queueing.

Good breakfast, great value for money. My single room was a good size, but the bed wasn't great. The bathroom, was also fine, although the shower had very poor pressure. For the money, it is absolutely fine - just don't have unrealistic expectations!

The hotel could be very lovely. However, it is really rundown and has been let go. The breakfast was the best part, food was hot and fresh. Good variety too. The room i was in was on the 4th floor. Only 1 lift was working for a full hotel. The lift was the width of 1 person and could only fit 2 people in it. It took ages to get the lift. The corridors were very dark and creaky. My room was nextcto a fire door in the corridor so it was constantly banging all night. The room had wood rot in all the windows and could here every little noise outside all night as on a main road. and damp patches on the ceiling. The toilet stopped working and took hours to get it fixed. The bed was very uncomfortable. I had springs in my back all night with very flat pillows too. The water pressure was diabolical just trickling out of the shower and tap. Only cold too. Not enough hot water to fill a,cup came out of the shower. Asked by reception if we would stay again, i felt very uncomfortable saying no as i am a polite person that dont complain but i had to on this point.

Car park out back easy access. Got keys was told if we didn't like we could change.. looked at room it was not bad but a long way from lift as can't do stairs so they moved us straight away. The new room was twice the size of our lounge. The bed was the biggest bed I've ever seen. So comfy too.. ensuite shower room with toiletries.. lovely soft towels. Fancy coffee machine.. tea and biscuits too.. Breakfast was great too a massive range of all the breakfast favourites all hot too.. eat as much as you like.. if you had to be picky there was no mushrooms.. but the fruit selection was great.. perfect fried eggs too.. will book again next year too. Thanks to the receptionists for the friendly helpful service. Also the nice friendly waiting staff.. thanks to you all for our lovely stay for 3nights.