Name: Ambassador Transit Hotel Terminal 2
Address: Singapore Changi Airport, Aéroport de Singapour Changi, SG
Rating: 8.17

Ce qu'en disent des voyageurs

L'Ambassador Transit Lounge Terminal 2 est une étape pratique en zone d'embarquement pour les escales à Changi, avec des chambres propres, généralement sans fenêtre, adaptées à un court repos et à des douches, un personnel généralement aimable, et des bons repas pour le salon de l'autre côté du passage.

De nombreux clients le trouvent cher pour des chambres petites et basiques et des équipements limités. Les expériences en matière de bruit varient, avec plusieurs signalements de construction nocturne, de portes bruyantes et d'un isolation phonique parfois insuffisante, tandis que d'autres l'ont trouvé très calme. Dans l'ensemble, attendez-vous à un séjour pratique et qui fait gagner du temps lors d'une escale, plutôt qu'à une expérience hôtelière complète.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Établissement en zone d'embarquement avec des bons repas pour l'Ambassador Lounge de l'autre côté du couloir ; des douches sont disponibles, y compris des installations communes. Quelques clients ont mentionné des problèmes de télévision et des nuisances sonores dues à des rénovations à proximité.

Avis de voyageur à ce sujet

10

Pratim

13 août 2025

·

A séjourné 1 nuit

Nice clean room with private bathroom with all required amenities. Breakfast or lunch was included which is across from the hotel.

10

Hong

25 oct. 2025

·

A séjourné 1 nuit

It is pricey for a six hour stay but worth the money. Location is convenient. Bathroom facility is new and clean. The room is well set up and super clean as well.

8

Henry

18 sept. 2025

·

A séjourné 1 nuit

Perfect location. Rooms seemed newly renovated so very good. Basic but everything you need. My deal included a dinner and breakfast voucher at their airport lounge across the breezeway - this was all very basic however as I was not expecting the inclusions- it was a bonus!

10

Michael

22 janv. 2025

·

A séjourné 1 nuit

This is an ideal option for a short (6 hours) stay with all the amenities of a hotel. Inside Terminal 2 at the Singapore Airport, so I was past security already, all the shops were open at midnight, including restaurants as well. The room was a little cool (couldn’t adjust the temperature for it was centrally controlled) so I was offered a couple of blankets. The beds were very comfortable, the room was clean and the lounge with breakfast was available.

10

Chung-Ju

25 févr. 2026

·

A séjourné 1 nuit

客房雖沒有對外窗，但非常潔淨、很安靜，轉機過程作為一個休息的地方，非常適合。會有一張 Lounge 的入場券，可以用餐 45 分鐘。(餐點是 24H 供應，但 Drink Bar 是 06:00AM 才開始。) Although the guest rooms lack exterior windows, they are exceptionally clean and quiet, making them ideal for resting during layovers. Guests receive a lounge pass allowing 45 minutes of access. (Food is available 24 hours, but the drink bar opens at 6:00 AM.)

10

Eric

18 nov. 2025

·

A séjourné 1 nuit

The best front desk ever guide to you and remember your name. More spacious shared bathroom

2

Tomas

20 sept. 2025

·

A séjourné 1 nuit

Expensive for a small room where amenities were limited, TV didn't work, buffet lacked taste/ variety and you had to pay extra to use lounge/ gym.

8

Edward

24 août 2024

·

A séjourné 1 nuit

The T2 property is super convenient. Note you can rent it for six or twelve hours. On the positive side, the staff were competent and courteous, the room was very clean, and there are good details such as universal AC sockets and decent lighting. Like many (but not all) in terminal hotels, most of the rooms are windowless. The downsides include a big step up to the bathroom (presumably to retrofit drainage for the toilet, sink, and shower), an underpowered HVAC system, a bed on casters that makes it difficult to prop up in the bed without pushing it away from the wall, and very poor soundproofing (I could hear far too much of what my neighbor was doing, and door closures are loud). Also, while you receive meal tickets to the Ambassador Lounge across the way, the meal is low in quality with super cheap ingredients. Staff is good, but the food is not. Breakfast starts at 430am but the kitchen part doesn't open until 7am. Much better to go to the food court.

8

Jeong Eun

11 nov. 2024

·

A séjourné 1 nuit

Good conditions, easy access to smoking room and amazing breakfast

6

Tonya

20 août 2025

·

A séjourné 1 nuit

Hotel was fine, as described on website. Convenient location. You do not need to clear immigration. Front desk staff was very helpful. I don't like having to leave the room to go to shared bathroom in the middle of the night. Shower was also shared and fine. Room was dark and quiet. Only complaint, mattress was too hard. I would stay again.

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Propreté

Les chambres et les salles de bain sont systématiquement propres et dotées de linge frais. Quelques écarts ont été signalés, tels qu'une salle de bain sale ou des distributeurs vides.

Avis de voyageur à ce sujet

6

Andreina

20 janv. 2024

·

A séjourné 1 nuit

The AC in the room was portatil and did not cool. The bathroom was dirty. Someone's used and they didn't clean after this.

10

Michelle

21 nov. 2025

·

A séjourné 1 nuit

Room spotless and very comfortable.

10

YooJin

27 nov. 2023

·

A séjourné 1 nuit

환승 시간동안 편안히 쉬기 좋았습니다. 화장실과 욕실도 깨끗하고 방도 조용한 편이었고 직원들도 친절했습니다.

10

Rashed

8 nov. 2025

·

A séjourné 1 nuit

Cleanliness and convenience.

10

Yuko

17 août 2025

·

A séjourné 1 nuit

Bedding was nice and comfortable. Super clean and quiet.

10

Roland

19 févr. 2026

·

A séjourné 1 nuit

Reception staff are amazing, really helpful especially after a 13hr flight, room was very clean with bottled water, good shower.

6

Mew Sum

25 févr. 2024

·

A séjourné 1 nuit

There was no shower gel or shampoo in the dispenser. Only discovered this when I was in the shower. Basic amenities which were unfortunately overlooked and I had a flight to catch. Caused me much annoyance and inconvenience.

8

keith

27 oct. 2023

·

A séjourné 1 nuit

Was a great short stay in this Transit Hotel. The room was very clean comfortable and quiet. Loved it and will definitely do it again.

10

Kylie

2 oct. 2025

·

A séjourné 1 nuit

Clean room and comfortable. Shower good as well.

10

mika

17 oct. 2025

·

A séjourné 1 nuit

清潔な客室

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres compactes et sans fenêtre, adaptées à un court repos ; les lits sont souvent très fermes, et certains logements utilisent des salles de bain communes tandis que d'autres sont privatives. Le contrôle de la température et l'isolation phonique sont variables, avec des signalements de climatisation froide et de construction perturbant le sommeil.

Avis de voyageur à ce sujet

6

Howard

16 mars 2025

·

A séjourné 1 nuit

Convenient for overnight transit. Didn’t have to bother with immigration/customs to stay at a hotel outside the airport. Place was a little quirky, however. Step up into the bathroom reminded me of much older buildings retrofitted for modern plumbing. Mattress was other worldly firm!! No way to exaggerate just how firm it was.

10

Michael

22 janv. 2025

·

A séjourné 1 nuit

This is an ideal option for a short (6 hours) stay with all the amenities of a hotel. Inside Terminal 2 at the Singapore Airport, so I was past security already, all the shops were open at midnight, including restaurants as well. The room was a little cool (couldn’t adjust the temperature for it was centrally controlled) so I was offered a couple of blankets. The beds were very comfortable, the room was clean and the lounge with breakfast was available.

10

Chung-Ju

25 févr. 2026

·

A séjourné 1 nuit

客房雖沒有對外窗，但非常潔淨、很安靜，轉機過程作為一個休息的地方，非常適合。會有一張 Lounge 的入場券，可以用餐 45 分鐘。(餐點是 24H 供應，但 Drink Bar 是 06:00AM 才開始。) Although the guest rooms lack exterior windows, they are exceptionally clean and quiet, making them ideal for resting during layovers. Guests receive a lounge pass allowing 45 minutes of access. (Food is available 24 hours, but the drink bar opens at 6:00 AM.)

8

Ratna

8 juil. 2025

·

A séjourné 1 nuit

Good location at Terminal 2. The only drawback is the room is small and no toilet inside. Expensive price.

8

natalia

8 avr. 2023

·

A séjourné 1 nuit

the hotel is clean, stuff friendly, and conveniently located inside the terminal. Price is high for a room without a bathroom and no windows

8

Edward

24 août 2024

·

A séjourné 1 nuit

The T2 property is super convenient. Note you can rent it for six or twelve hours. On the positive side, the staff were competent and courteous, the room was very clean, and there are good details such as universal AC sockets and decent lighting. Like many (but not all) in terminal hotels, most of the rooms are windowless. The downsides include a big step up to the bathroom (presumably to retrofit drainage for the toilet, sink, and shower), an underpowered HVAC system, a bed on casters that makes it difficult to prop up in the bed without pushing it away from the wall, and very poor soundproofing (I could hear far too much of what my neighbor was doing, and door closures are loud). Also, while you receive meal tickets to the Ambassador Lounge across the way, the meal is low in quality with super cheap ingredients. Staff is good, but the food is not. Breakfast starts at 430am but the kitchen part doesn't open until 7am. Much better to go to the food court.

6

Tonya

20 août 2025

·

A séjourné 1 nuit

Hotel was fine, as described on website. Convenient location. You do not need to clear immigration. Front desk staff was very helpful. I don't like having to leave the room to go to shared bathroom in the middle of the night. Shower was also shared and fine. Room was dark and quiet. Only complaint, mattress was too hard. I would stay again.

6

sandy

1 août 2024

·

A séjourné 1 nuit

The cost is ridiculously high, over $400 AUD for 8 hours. A 20cm step down from the bathroom into the room is extremely dangerous.

6

Andrew

21 août 2025

·

A séjourné 1 nuit

Work was carried out on the floor below from midnight until 4am non stop ,grinder being used

6

Yuri

19 nov. 2025

·

A séjourné 1 nuit

The hotel was overall good but the stores underneath the hotel were under renovation all night so it was difficult to fall asleep. In the future it would be good to know of any planned construction in advance. The only other downside was that the bed was a bit short. I'm only 176 cm and I had to sleep in a crouched position to ensure my feet stayed in the bed and that my head didn't hit the headboard.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Nombreux sont ceux qui louent un personnel de réception aimable et efficace, des enregistrements fluides et des surclassements occasionnels. Certains ont signalé une mauvaise communication concernant l'accès à la zone d'embarquement, des réponses peu utiles et des difficultés à se faire rembourser en cas de changement de plans.

Avis de voyageur à ce sujet

10

nitesh

8 oct. 2024

·

A séjourné 1 nuit

Great staff, good hotel

2

Kevin

27 févr. 2025

·

A séjourné 1 nuit

RUN THE OTHER WAY. Do not make the mistake of booking here. When you stressed in transit, you need the hotel to respond to messages so you don’t end up homeless. Unfortunately this was the case for me and my partner. Left many many messages and zero response (even 5 days later no response). We were unable to check in. I wish this review was available when I was booking to save me from the mistake. The worst experience ever. There are many better options available even at a higher price because that would be better than the experience I had. Terrible

10

Roland

19 févr. 2026

·

A séjourné 1 nuit

Reception staff are amazing, really helpful especially after a 13hr flight, room was very clean with bottled water, good shower.

6

William

12 janv. 2024

·

A séjourné 1 nuit

Beware! 1. This is a Transit Hotel. My wife and I travel a great deal, and have stayed at Airport Hotels in many countries but the key to this Hotel is the word Transit. This means you get 6 hours from the time you check in until you leave. Revo the manager stepped in and we purchased an additional 5 hours at $25.00 u.s. per hour but the total cost in Canadian for a night was nearly $500 Canadian. We stayed the first night at the Crown a normal Hotel meaning 24 hour day so to speak for far less and a great Hotel. Apparently according to Revo this misunderstanding happens all the time. Revo saved the day from being a total disaster. 2. We ate (tried to) supper and breakfast at the Hotel and it was not good. 3. Very Noisy, apparently construction taking place in the airport. 4. Stay at The Crown Plaza, a great normal so to speak place. It’s in Terminal 3, easy access by the train at no charge.

2

Sharn

20 sept. 2025

·

A séjourné 1 nuit

Be careful when booking - this hotel is located air side of Terminal 2 not on the other side of immigration as the marketing suggests when it talks about driving or walking to nearby sites. I visited the property to explain the mix up but they have not refunded me or given me the opportunity to change the booking to another date so that I could use it on my return trip, even though they agreed that the info in the hotel details could be misleading. And although I messaged Hotels.com to try to sort out the issue, there has been no communication from them. Very disappointing.

10

Stephanie

29 mai 2023

·

A séjourné 1 nuit

The agents working that night was really great and very helpful.

2

KAREN

1 avr. 2025

·

A séjourné 1 nuit

We were unable to get into the property as you had to check in first. ANA didn't offer early check in so we couldn't get in. We contacted the hotel and they told us we had to get expedia to contact them as we booked through them. Expedia called within 3 minutes of our calling them and the hotel wouldn't answer. They would not take any of their calls and did not give us a refund even though I explained that we couldn't get to the hotel during our 1st call.

2

John

24 juil. 2025

·

A séjourné 1 nuit

Checked in at 2100. Fire alarm went off at 0100 in the services room next to my Room. Alarm was the result of a burst water main resulting in flooding of the floor with water to my door. Service personnel were working on the issue until 0400, loud voices, blowers and vacuum cleaners to remove the water. I got no sleep after 0100. Management refused to refund my booking - saying that I would have to apply through Expedia. Expedia report that the hotel has refused the refund and they have offer US$25 - 10% of the cost. I checked out at 0600 for a flight. Exceedingly poor customer service.

10

Ghita

20 nov. 2025

·

A séjourné 1 nuit

Wonderful 6 hrs stay The gentleman who helps me at desk was really nice & sweat Please thanks him for me again.

8

Yoko

22 août 2025

·

A séjourné 1 nuit

The staff are very helpful.

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Emplacement

Situé à l'intérieur de la zone d'embarquement du Terminal 2 de l'aéroport de Changi, idéal pour les escales sans avoir à passer l'immigration et à proximité des commerces et des services. Certains ont eu du mal à le localiser et précisent qu'il est inaccessible depuis la zone terrestre.

Avis de voyageur à ce sujet

10

Richard

31 janv. 2025

·

A séjourné 1 nuit

Very convenient for passengers transiting through the Singapore Airport. However, quite expensive.

10

Leo

28 juin 2025

·

A séjourné 1 nuit

Conveniently located inside airport Very comfortable

8

Jose

12 janv. 2025

·

A séjourné 1 nuit

Great place to stay if you have a long layover at Changai Singapore airport. You do not need to exit the arrival terminal to find the hotel. It is inside of terminal 2. No need to clear immigration if you are not staying in Singapore.

10

Tanya

20 avr. 2024

·

A séjourné 1 nuit

Although, it took us a bit to locate the hotel in the terminal. We were very pleased with the welcoming from the front desk and our room. It’s definitely convenient for an early morning flight out of Changi airport.

2

Sharn

20 sept. 2025

·

A séjourné 1 nuit

Be careful when booking - this hotel is located air side of Terminal 2 not on the other side of immigration as the marketing suggests when it talks about driving or walking to nearby sites. I visited the property to explain the mix up but they have not refunded me or given me the opportunity to change the booking to another date so that I could use it on my return trip, even though they agreed that the info in the hotel details could be misleading. And although I messaged Hotels.com to try to sort out the issue, there has been no communication from them. Very disappointing.

10

naomi

7 juil. 2025

·

A séjourné 1 nuit

Very convenient for my short layover

6

Tonya

20 août 2025

·

A séjourné 1 nuit

Hotel was fine, as described on website. Convenient location. You do not need to clear immigration. Front desk staff was very helpful. I don't like having to leave the room to go to shared bathroom in the middle of the night. Shower was also shared and fine. Room was dark and quiet. Only complaint, mattress was too hard. I would stay again.

10

Rafael Fernando

10 oct. 2023

·

A séjourné 1 nuit

We had an 8 hour layover at Changi, the hotel was great. Easy access from other terminals, good facilities

10

Lisa

8 juil. 2025

·

A séjourné 1 nuit

This was a wonderful property, but it was a little bit confusing since it is behind Airport Security. I came in to the airport at 6 PM and didn’t depart until the next day. I probably should have stayed at a property outside of the security area.

10

Jacquelyn

21 nov. 2023

·

A séjourné 1 nuit

It was very convenient and offered a quiet clean space to relax over night between flights

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les séjours comprennent généralement des bons pour un buffet simple à l'Ambassador Lounge. Les avis sont mitigés : plusieurs clients ont critiqué des options froides ou limitées, tandis que d'autres ont décrit le petit-déjeuner comme bon ou avec beaucoup de choix.

Avis de voyageur à ce sujet

8

John

24 mai 2025

·

A séjourné 1 nuit

Just be aware your hotel stay is for 6 hours. It is a transit hotel. If you have a longer layover best to find something buy you do have later checkout if arriving in the evening. With the room fee I did get a breakfast of sorts with little selection at the same name Lounge.

10

Hweely

10 oct. 2023

·

A séjourné 1 nuit

It was a convenient way to stay at the airport during a long transit. Love the staff and the breakfast buffet was a hit.

8

Edward

24 août 2024

·

A séjourné 1 nuit

The T2 property is super convenient. Note you can rent it for six or twelve hours. On the positive side, the staff were competent and courteous, the room was very clean, and there are good details such as universal AC sockets and decent lighting. Like many (but not all) in terminal hotels, most of the rooms are windowless. The downsides include a big step up to the bathroom (presumably to retrofit drainage for the toilet, sink, and shower), an underpowered HVAC system, a bed on casters that makes it difficult to prop up in the bed without pushing it away from the wall, and very poor soundproofing (I could hear far too much of what my neighbor was doing, and door closures are loud). Also, while you receive meal tickets to the Ambassador Lounge across the way, the meal is low in quality with super cheap ingredients. Staff is good, but the food is not. Breakfast starts at 430am but the kitchen part doesn't open until 7am. Much better to go to the food court.

8

Jeong Eun

11 nov. 2024

·

A séjourné 1 nuit

Good conditions, easy access to smoking room and amazing breakfast

10

Senaka

11 août 2025

·

A séjourné 1 nuit

Great for long layovers un Singapore. Good breakfast

8

Thi Thu Van

21 mai 2025

·

A séjourné 1 nuit

I didn’t like the food . The egg and coleslaw were terrible. The coleslaw was too sweet. Please improve the menu

10

Sheela

19 oct. 2025

·

A séjourné 1 nuit

Breakfast was ok

6

nicola

6 mai 2025

·

A séjourné 1 nuit

Average stay. Interrupted sleep as doors are very loud when shutting. Breakfast buffet has poor choices , no healthy options and poor quality.

6

Kylie

3 oct. 2025

·

A séjourné 1 nuit

The room was good, comfortable and with everything you need for a night stopover in Singapore. The buffet breakfast was a bit ordinary.

10

Raymond

8 nov. 2025

·

A séjourné 1 nuit

Room was spotless, the staff was excellent. The food was terrible though. Buffet style but cold and not good at all. Most American hotels offer much better quality food like complementary breakfast with better food. I gave 5 star on everything thing else though.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Ambassador Transit Hotel Terminal 2

À propos de cet établissement

Emplacement

Options de chambre

Triple Room (12 Hours Usage)

Single Room (12 Hours Usage)

Twin Room (12 Hours Usage)

Triple Room (6 Hours Usage)

Single Room (6 Hours Usage)

Twin Room (6 Hours Usage)

Single Room, Shared Bathroom (12 Hours Usage)

Single Room, Shared Bathroom (6 Hours Usage)

Avis des voyageurs sur Ambassador Transit Hotel Terminal 2

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Aucun avis écrit

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

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