Mayfair House

The apartment was cleaned very well every day. The gym was OK. I world stay here again.

This property is very nice. The lobby was beautifully appointed.

Reception staff was really helpful and kind enough to allow us to check in early. It’s an older building with narrow corridors that open up to surprisingly large apartment. We especially liked the separate kitchen and living areas. AC worked very well and location is perfect. I will definitely stay there on my next visit.

The cost for 4 nights was acceptable. But not for the accommodations when we got there. Wheelchair accessible was difficult. Not the entry but navigating the doorways and hallway were narrow. The kitchen was ok but needed a few more/different pans and utensils to use with them. Also instructions for the washer dryer. The whole area of the apartment was clean and comfortable. Beds were comfortable. Though it stated 4 kings, there was one queen and 2 kings. The bathrooms, one is attached to a bedroom and has big jacuzzi and shower, sink, toilet bidet, no grab bar and not outlets. Lighting is bad over mirror. One other is attached to bedroom but needs outlets and a better grab bar. The third bathroom is in the hallway. Needs grab bar in shower and shower floor is very slick. Also unit was on ground floor which is street level and people walking by on sidewalk were easily heard. Lots of street noise. The best was location if you what to see changing of the guard and the palace.

The Mayfair House has all the comforts of home. Full kitchen with coffeemaker, a gym and attentive staff. The location also couldn't be better with an awesome pub right next door.

Our apartment was perfect! The entrance to hotel wonderful… the staff kind and considerate and helpful! The hallways and stairs/elevators were needing care. Wonderful spot for dining and short walk to many shops and clothing stores. A mall like area not far… Big Ben clock only a 20 min walk… laundry, dishwasher, stove, mic and all dishes in apt! Wonderful stay. Highly recommend

The apartment was cleaned very well every day. The gym was OK. I world stay here again.

Very unattractive hotel, with an overwhelming smell. Kept our windows open to try to air it out. The only good thing was the location.

The staff at this property were kind helpful and accommodating. The apartment was spacious with bedrooms and bathrooms for 5 adults. It was very clean with comfortable beds. Location is perfect for walking to many sights. The kitchen was helpful for coffee and warming foods. We were there 3 nights and found it to be a very comfortable place to stay. Highly recommended!

Hersey güzel ve temizdi

old property but no odor inside apt. big rooms, great shower, but A/C not working well . The location is amazing .

The cost for 4 nights was acceptable. But not for the accommodations when we got there. Wheelchair accessible was difficult. Not the entry but navigating the doorways and hallway were narrow. The kitchen was ok but needed a few more/different pans and utensils to use with them. Also instructions for the washer dryer. The whole area of the apartment was clean and comfortable. Beds were comfortable. Though it stated 4 kings, there was one queen and 2 kings. The bathrooms, one is attached to a bedroom and has big jacuzzi and shower, sink, toilet bidet, no grab bar and not outlets. Lighting is bad over mirror. One other is attached to bedroom but needs outlets and a better grab bar. The third bathroom is in the hallway. Needs grab bar in shower and shower floor is very slick. Also unit was on ground floor which is street level and people walking by on sidewalk were easily heard. Lots of street noise. The best was location if you what to see changing of the guard and the palace.

The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.

Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.

The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.

Our apartment was perfect! The entrance to hotel wonderful… the staff kind and considerate and helpful! The hallways and stairs/elevators were needing care. Wonderful spot for dining and short walk to many shops and clothing stores. A mall like area not far… Big Ben clock only a 20 min walk… laundry, dishwasher, stove, mic and all dishes in apt! Wonderful stay. Highly recommend

Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!

We stayed in the 2-bedroom apartment and it was perfect for a family of 4. The apartment looked like it was recently updated. The area is close to everything and walkable to major attractions like Buckingham Palace,Piccadilly, and many places to eat or have a drink. I would highly recommend this place.

Reception staff was really helpful and kind enough to allow us to check in early. It’s an older building with narrow corridors that open up to surprisingly large apartment. We especially liked the separate kitchen and living areas. AC worked very well and location is perfect. I will definitely stay there on my next visit.

Great apartments, roomy and well appointed. No wifi for entire stay (4 nights). This was never communicated, only when asked about at reception was told it was not working, and it was not working for the entire stay. Being on a business trip this was really bad and had to tether from my phone for all colleagues who were also staying.

Air conditioning is very basic during summer not enough. Kitchen is good

Very helpful staff, they can accomodate you. excellent and renovated bathrooms and kitchen but other furniture old. I would come back again

old property but no odor inside apt. big rooms, great shower, but A/C not working well . The location is amazing .

The cost for 4 nights was acceptable. But not for the accommodations when we got there. Wheelchair accessible was difficult. Not the entry but navigating the doorways and hallway were narrow. The kitchen was ok but needed a few more/different pans and utensils to use with them. Also instructions for the washer dryer. The whole area of the apartment was clean and comfortable. Beds were comfortable. Though it stated 4 kings, there was one queen and 2 kings. The bathrooms, one is attached to a bedroom and has big jacuzzi and shower, sink, toilet bidet, no grab bar and not outlets. Lighting is bad over mirror. One other is attached to bedroom but needs outlets and a better grab bar. The third bathroom is in the hallway. Needs grab bar in shower and shower floor is very slick. Also unit was on ground floor which is street level and people walking by on sidewalk were easily heard. Lots of street noise. The best was location if you what to see changing of the guard and the palace.

The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.

Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.

Staffs are very helpful. Good location!

Reception staff was really helpful and kind enough to allow us to check in early. It’s an older building with narrow corridors that open up to surprisingly large apartment. We especially liked the separate kitchen and living areas. AC worked very well and location is perfect. I will definitely stay there on my next visit.

Amazing location and lots of space for our family. The staff was really kind. We will be back!

We came to celebrate my wife's birthday and stayed 2 nights. We have stayed here before. The staff are very welcoming and helpful. It is self-catering but there is a small corner shop straight across the street and a Tesco very close nearby. It is very convenient for Bond Street and Picadilly. Oxford street is easily walkable. Nice bedroom, living room. Separate bathroom. Many restaurants and small shops in Shepherd market just outside the door.

The front desk staff were lovely and very friendly. Check in was literally 3pm, not a second sooner-so a tad frustrating that you can’t really check in early. The place was clean and beautifully accommodating. One poor note is there was nowhere for me as a woman to do my hair curling with mirror access. I had to makeshift something. Otherwise, a lovely stay and would stay again. Thank you!

Excelente ubicación y atención por parte del personal

The property is advertised as a luxury aparthotel; it is anything but. The general condition of the suite we were in was pathetic. The day we got in, the bathroom sink was not draining properly. The first time I reported the issue they told me it was user error - but it wasn't, the drain was blocked and filthy! They finally sent maintenance to fix the issue on our 3rd day in the apartment, but why wasn't it inspected and fixed after the last party checked out and before we checked in? A customer should NEVER find an issue like that immediately after checking in! We were also told we'd have to buy things like sugar and laundry detergent for ourselves. I get it, it's an aparthotel, not a hotel, but for a stay of just a few days, especially given the price we are paying per night, a few more packets of sugar and a couple of laundry capsules will not break their budget and might actually justify a 5 star rating. Another issue: the Wifi was not working for almost our entire stay there. While they acted surprised about it when I told them and later told me it was due to the local utility cutting through a cable, there are several recent reviews in the past 2 months complaining about the Wi-Fi not working, so I think you can put two and two together. I don't believe their claim that it was a utility issue. For the price we paid, the conditions would already have warranted a had review, but the lack of candor on their part and lack of proper maintenance merits a 1 star review.

Having stayed in virtually all of London’e top hotels for business trips, Mayfair House was wonderful for a family trip. The staff are A , went above and beyond and genuinely cared for us, our visit. Accommodations were roomy, clean and full featured. It was a great balance of having a flat, with plenty of hotel services. I highly recommend, especially for family travel.

Our apartment was bright, clean and large. The daily housekeeping (except for Sunday when there is no housekeeping) did a good job. The staff at the front desk are friendly and helpful. The apartment is very quiet; while in the apartment, can't hear any noise from the restaurants or pubs on the street. The area has a small grocery store and a newsstand as well as the mentioned pubs and restaurants. The property has many size apartments to fit one's budget or number of people in one's group.

Great location and excellent, helpful staff. The apartment was great and we were very comfortably accommodated.

La ubicación es muy buena

Excellent location! Friendly service. Interior was a bit outdated but comfortable and spacious. Perfect for a family of 5!

Very unattractive hotel, with an overwhelming smell. Kept our windows open to try to air it out. The only good thing was the location.

For some reason Black cab drivers don’t want to drop you off in front of the property as it’s a dead end. Uber also needs longer to get here.

We stayed in the 2-bedroom apartment and it was perfect for a family of 4. The apartment looked like it was recently updated. The area is close to everything and walkable to major attractions like Buckingham Palace,Piccadilly, and many places to eat or have a drink. I would highly recommend this place.

old property but no odor inside apt. big rooms, great shower, but A/C not working well . The location is amazing .

Convenient aparthotel in a good location.

Best apart hotel and location

We came to celebrate my wife's birthday and stayed 2 nights. We have stayed here before. The staff are very welcoming and helpful. It is self-catering but there is a small corner shop straight across the street and a Tesco very close nearby. It is very convenient for Bond Street and Picadilly. Oxford street is easily walkable. Nice bedroom, living room. Separate bathroom. Many restaurants and small shops in Shepherd market just outside the door.

The property was very clean. Our room had all we required for a great, comfortable stay. The location was excellent: lots of great restaurants nearby and easy to access the tube.