Rose Aqua Park Hotel

Meget skuffende oplevelse, hvis man er på forretningsrejse. Højt spillet musik hver aften til kl. 23 gør det svært at få ro og hvile. Morgenmadsbuffeten er desuden meget simpel og ikke noget særligt. Ikke anbefalelsesværdigt for dem, der har brug for et roligt sted at bo.

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all

Très jolie endroit, chambre et piscine top le personnel est adorable

Une semaine a Marrakesh en famille , l’hotel est idealement placé a proximite de tout Les piscines et toboggan sont parfaites Les massages avec Rama aussi merci Peut etre faire mieux sur les repas all in mais sinon ideal pour passer une belle semaine

The hotel is located in the new Marakech area. Easy to get taxi. Only 15 minutes from airport. Very big, nice and clean hotel. Facility is excellent, with big swimming pool and kids aqua park. About 2.5 km from Jemaa El Fna, the biggest market in Marakech. Definitely a place to go in Marakech. Old Marakech is close to Jemaa El Fna, however cannot be accessed with cars, very small alley. It is a lot better to stay in the new area. Feel safer.

This was probably the worst hotel we have ever been to, we were discriminated against, they treated our Moroccan friends better than us (We are White English/British for reference) and they made it glaringly obvious. Just one example - we tried booking into one of the 2 restaurants all week and they kept telling us they were full, but when our Moroccan friends asked they got in the same day booking! this is NOT the only thing. The all inclusive food was repeated & honestly i think i enjoyed food from 1 of the 5 days we stayed here. The maintenance that is needed for this hotel was crazy, the slides had lost their glossy coat & every time you'd go down them you'd scrape all up your back, the aqua park pool & bar pool was falling apart, the Lino that lined the pool was coming away so you'd be stepping on bubbled up Lino floating in the pool, the pool bar DOESNT serve cocktails only the main pool, the rooms are VERY old fashioned, its all local alcohol not premium which is worrying. There ISNT 3 restaurants like they claim, there are 2 and one Snack bar. All inclusive lasts from 10 am to 5 pm at the pool bar & also the aqua park pool closes at 6pm. the main bar closes for all inclusive at 11pm, you can keep on drinking but have to pay! the slides don't constantly stay on they are on for a small majority of the day, There are honesty endless amounts i could say about this hotel. just DONT BOTHER. i have ran out of allowable characters! horrible staff & waste of money

Location staff and everything is good. Property not bad but needs renovation

Établissement qualité prix ok mais faire des travaux le dimanche matin c’est inadmissible Marteau piqueur…etc

Struttura con piscine e acquapark. Ho trovato anche la spa e devo dire che le ragazze sono state veramente brave. Camere spaziose e con frigo in camera. Tornerei volentieri per più di due notti

Réservation pour 20 personnes et 3 enfants en formule all inclusive pour 3 nuitsPersonnels aux petits soins aux restaurants et trés bon accueil à la reception .Piscines tres sympas .Vous pouvez louer des serviettes de piscine contre une caution de 100 Dhiram.Chambres conformes aux photos .Animation jusqu'à 23 heures au bar de la piscine du coup si vous etes couche tot ,demandez une chambre eloignée de la piscine.Petit bémol sur le service aux bars ou les serveurs discutent entre eux pendant que les clients attendent .Nombreux taxis devant l'hotel pour vos déplacements .Equipe d'animation FRAM pour ceux qui le souhaitent .J'ai trouvé les repas variés avec differents tajins chaque jour .J'ai utilisé le SPA de l'hotel et c'était trés bien aussi .

Le personnel était toujours très gentil et serviable. L'infirmier de l'hôtel est même venu nous aider lorsque mon fils s'est blessé. Pour les éléments que j'ai moins aimé, je trouvais qu'il n'y avait pas beaucoup de choix dans le buffet du petit déjeuner et la piscine pour enfant était un peu sale.

Hotel bien situé permettant de faire l’essentiel à pied. Établissement vieillissant qui manque d’entretien. Personnel peu accueillant, mais qui reste professionnel. Chambres spacieuses mais bruyantes et très mal insonorisées. Prises descellées, porte de la salle de bains qui ne ferme pas, climatisation hors service (début avril)… Petit déjeuner correct, mais rien d’exceptionnel.

Très jolie endroit, chambre et piscine top le personnel est adorable

Staff very unhelpful... Rooms are boring and dated. The whole toilet was moving, it took them 4 days to move me to a room where the shower wasn't even working. Appalling

It is Ok to stay, since we are on the last minute booking. We have to pay a little too high for it. The breakfast and dinner buffet are OK. The room clean but AC doesn't work. 30 minutes walk to Medina or 30 - 50 Dirham for taxi.

객실청소좋았습니다 첫날부터객실에 와이파이가 안돼서 부탁했는데 매일매일 무시하고 거절했습니다 매일 신경쓰지않고 거짓말했습니다 차별이 있는 정도로 행동했습니다

Très bon acceuil chambre impeccable

Cela fait 10 ans que je viens dans cet hôtel. Les chambres ont été refaites surtout la salle de bain. Installation d'une douche à l'italienne. Le ménage est fait tous les jours Chambre très propre. Je trouve dommage que pour les couples mixtes (mon conjoint est marocain et nous ne sommes pas mariés) nous devons prendre 2 chambres.

Encontramos una pestaña y pelos en la cama

Overall it was a good experience. The best thing about the hotel was the staff. From reception, to porters, to cleaners, to restaurant staff, everyone were very nice, polite and helpful. We asked for our rooms to be cleaned a couple of times during our 1 week stay, they only cleaned the floors and basic surface clean of toilet. The shampoo and body wash bottles were empty on our arrival and was never refilled, despite asking a number of times. Bed sheets were tidied up but not changed during our stay. NOT GOOD. The hotel itself is in need of a serious upgrade. The restaurant, same food every morning. Gets boring after a couple of days. They definitely need a different breakfast and dinner menues at least twice a week.

Meget skuffende oplevelse, hvis man er på forretningsrejse. Højt spillet musik hver aften til kl. 23 gør det svært at få ro og hvile. Morgenmadsbuffeten er desuden meget simpel og ikke noget særligt. Ikke anbefalelsesværdigt for dem, der har brug for et roligt sted at bo.

Ok place to stay - not a four star. Tired and in need of a refurb. Works well for just a place to lay your head as not far fr centre of Marrakech and very close to train station and Mall.

Hotel bien situé permettant de faire l’essentiel à pied. Établissement vieillissant qui manque d’entretien. Personnel peu accueillant, mais qui reste professionnel. Chambres spacieuses mais bruyantes et très mal insonorisées. Prises descellées, porte de la salle de bains qui ne ferme pas, climatisation hors service (début avril)… Petit déjeuner correct, mais rien d’exceptionnel.

I have stayed here 6 times now and never failed to disappoint. Although i would reccomend chsnging the bathroom doors from sliding doors to normal doors

Staff very unhelpful... Rooms are boring and dated. The whole toilet was moving, it took them 4 days to move me to a room where the shower wasn't even working. Appalling

It is Ok to stay, since we are on the last minute booking. We have to pay a little too high for it. The breakfast and dinner buffet are OK. The room clean but AC doesn't work. 30 minutes walk to Medina or 30 - 50 Dirham for taxi.

Breakfast could do with something different daily its same everyday bit boring balcony room could be better toilet room has bad sliding door

객실청소좋았습니다 첫날부터객실에 와이파이가 안돼서 부탁했는데 매일매일 무시하고 거절했습니다 매일 신경쓰지않고 거짓말했습니다 차별이 있는 정도로 행동했습니다

The hotel is nice but the rooms need renovation and the Air condition is weak and does not cool the room. The minibar in the room is empty, no complementary coffee, tea or water in the room. The staff is helpful and kind.

Doesn’t worth the price. Air con not working!!! Wi-Fi signal not working properly !!! Selling rooms with pool view without any view at all small high windows behind a wall built in sofa!!!!

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all

Le personnel était toujours très gentil et serviable. L'infirmier de l'hôtel est même venu nous aider lorsque mon fils s'est blessé. Pour les éléments que j'ai moins aimé, je trouvais qu'il n'y avait pas beaucoup de choix dans le buffet du petit déjeuner et la piscine pour enfant était un peu sale.

Très jolie endroit, chambre et piscine top le personnel est adorable

This was probably the worst hotel we have ever been to, we were discriminated against, they treated our Moroccan friends better than us (We are White English/British for reference) and they made it glaringly obvious. Just one example - we tried booking into one of the 2 restaurants all week and they kept telling us they were full, but when our Moroccan friends asked they got in the same day booking! this is NOT the only thing. The all inclusive food was repeated & honestly i think i enjoyed food from 1 of the 5 days we stayed here. The maintenance that is needed for this hotel was crazy, the slides had lost their glossy coat & every time you'd go down them you'd scrape all up your back, the aqua park pool & bar pool was falling apart, the Lino that lined the pool was coming away so you'd be stepping on bubbled up Lino floating in the pool, the pool bar DOESNT serve cocktails only the main pool, the rooms are VERY old fashioned, its all local alcohol not premium which is worrying. There ISNT 3 restaurants like they claim, there are 2 and one Snack bar. All inclusive lasts from 10 am to 5 pm at the pool bar & also the aqua park pool closes at 6pm. the main bar closes for all inclusive at 11pm, you can keep on drinking but have to pay! the slides don't constantly stay on they are on for a small majority of the day, There are honesty endless amounts i could say about this hotel. just DONT BOTHER. i have ran out of allowable characters! horrible staff & waste of money

4 fois à cet hotel personnel toujours aussi accueillant.Emplacement très stratégique.

Location staff and everything is good. Property not bad but needs renovation

객실청소좋았습니다 첫날부터객실에 와이파이가 안돼서 부탁했는데 매일매일 무시하고 거절했습니다 매일 신경쓰지않고 거짓말했습니다 차별이 있는 정도로 행동했습니다

Lovely relaxing stay food good pleasant staff I was only English person travelled on my own staff made me very welcome

Très bon acceuil chambre impeccable

Overall it was a good experience. The best thing about the hotel was the staff. From reception, to porters, to cleaners, to restaurant staff, everyone were very nice, polite and helpful. We asked for our rooms to be cleaned a couple of times during our 1 week stay, they only cleaned the floors and basic surface clean of toilet. The shampoo and body wash bottles were empty on our arrival and was never refilled, despite asking a number of times. Bed sheets were tidied up but not changed during our stay. NOT GOOD. The hotel itself is in need of a serious upgrade. The restaurant, same food every morning. Gets boring after a couple of days. They definitely need a different breakfast and dinner menues at least twice a week.

Ok place to stay - not a four star. Tired and in need of a refurb. Works well for just a place to lay your head as not far fr centre of Marrakech and very close to train station and Mall.

Hotel bien situé permettant de faire l’essentiel à pied. Établissement vieillissant qui manque d’entretien. Personnel peu accueillant, mais qui reste professionnel. Chambres spacieuses mais bruyantes et très mal insonorisées. Prises descellées, porte de la salle de bains qui ne ferme pas, climatisation hors service (début avril)… Petit déjeuner correct, mais rien d’exceptionnel.

Amazing holiday and stay. The hotel is very well located with access (by foot) to Gueliz, Hiverage, Mall, CR7 hotel, bus station, and Jema El Fena only 50 dirham taxi away. The hotel staff were excellent, the food was unique every day and 5*, the rooms were good, the seating area is very good, the spa was good, and the pool, etc was good. Value for money this hotel is a solid 10/10.

C’était agréable,l’hôtel se trouve près à toutes les commodités vous pouvez vous déplacer à pied au même temps c’est un endroit calme et il y a à côté des cafés et des restaurants ,j’ai bcp aimé je le recommande vivement

The hotel is located in the new Marakech area. Easy to get taxi. Only 15 minutes from airport. Very big, nice and clean hotel. Facility is excellent, with big swimming pool and kids aqua park. About 2.5 km from Jemaa El Fna, the biggest market in Marakech. Definitely a place to go in Marakech. Old Marakech is close to Jemaa El Fna, however cannot be accessed with cars, very small alley. It is a lot better to stay in the new area. Feel safer.

Bel établissement avec de belles installations, un personnel très accueillant et de bons restaurants. Personnel très accueillant, proche du centre ville de Marrakech. Seul point négatif : très bruyant car sur une avenue très très passante

4 fois à cet hotel personnel toujours aussi accueillant.Emplacement très stratégique.

It is Ok to stay, since we are on the last minute booking. We have to pay a little too high for it. The breakfast and dinner buffet are OK. The room clean but AC doesn't work. 30 minutes walk to Medina or 30 - 50 Dirham for taxi.

Location staff and everything is good. Property not bad but needs renovation

Hôtel très bien situé et propre

There is no air conditioning in any of the common areas and the air conditioning in the rooms are basically like a fan so if visiting in summer, really think about booking here as it is extremely uncomfortable. The manager was incredibly helpful and tried everything in her power to help and resolve the issue but ultimately, over 5 days maintenance came out a minimum of 10 times to check the air con (stopped worked hours at a time) The food is repetitive- by day 2 you’ll want to eat out all the time so think carefully before booking all inclusive or at all. The staff are incredible apart from the Italian restaurant, horrible and rude in there. The hotel is understaffed but the rest of the team (bar the Italian restaurant) try their best and are very helpful and friendly. The hotel is dated and has definitely seen better days. Go early for all your meals as 30-45 min before the cut off time, they stop restocking food items (which is ridiculous in my opinion), we complained about this to not avail. They run out of cutlery and plates incredibly quickly too so you could be standing around waiting 10 minutes for a glass. Overall, the staff are brilliant but the hotel owners are clearly penny pinching and you can tell, until they invest to upgrade this hotel, I would not recommend it unfortunately - not worth the price at all

Le personnel était toujours très gentil et serviable. L'infirmier de l'hôtel est même venu nous aider lorsque mon fils s'est blessé. Pour les éléments que j'ai moins aimé, je trouvais qu'il n'y avait pas beaucoup de choix dans le buffet du petit déjeuner et la piscine pour enfant était un peu sale.

J’ai payé pour 6 nuits en tout compris pour 3 restaurants, sauf qu’un des restaurants a été privatisé pendant tous mon séjour je n’ai donc pas pu en profiter mais j’ai pourtant payé le prix fort pas de réduction par rapport à cela. Et puis le snack où il faut réserver à l’avance pour pouvoir manger un sandwich/panini ou une pizza ! La nourriture globalement était très moyenne et peu de choix, si on arrive en premier c’est bon sinon après on a pas tout

Amazing holiday and stay. The hotel is very well located with access (by foot) to Gueliz, Hiverage, Mall, CR7 hotel, bus station, and Jema El Fena only 50 dirham taxi away. The hotel staff were excellent, the food was unique every day and 5*, the rooms were good, the seating area is very good, the spa was good, and the pool, etc was good. Value for money this hotel is a solid 10/10.

Bel établissement avec de belles installations, un personnel très accueillant et de bons restaurants. Personnel très accueillant, proche du centre ville de Marrakech. Seul point négatif : très bruyant car sur une avenue très très passante

Breakfast could do with something different daily its same everyday bit boring balcony room could be better toilet room has bad sliding door

Nous avons pris en tout compris mais la demi-pension est suffisante car le restaurant principal ne propose pas assez de variété. Les cocktails sont préparés à l’avance. Le thé à la menthe est ok

Lovely relaxing stay food good pleasant staff I was only English person travelled on my own staff made me very welcome

Réservation pour 20 personnes et 3 enfants en formule all inclusive pour 3 nuitsPersonnels aux petits soins aux restaurants et trés bon accueil à la reception .Piscines tres sympas .Vous pouvez louer des serviettes de piscine contre une caution de 100 Dhiram.Chambres conformes aux photos .Animation jusqu'à 23 heures au bar de la piscine du coup si vous etes couche tot ,demandez une chambre eloignée de la piscine.Petit bémol sur le service aux bars ou les serveurs discutent entre eux pendant que les clients attendent .Nombreux taxis devant l'hotel pour vos déplacements .Equipe d'animation FRAM pour ceux qui le souhaitent .J'ai trouvé les repas variés avec differents tajins chaque jour .J'ai utilisé le SPA de l'hotel et c'était trés bien aussi .

Overall it was a good experience. The best thing about the hotel was the staff. From reception, to porters, to cleaners, to restaurant staff, everyone were very nice, polite and helpful. We asked for our rooms to be cleaned a couple of times during our 1 week stay, they only cleaned the floors and basic surface clean of toilet. The shampoo and body wash bottles were empty on our arrival and was never refilled, despite asking a number of times. Bed sheets were tidied up but not changed during our stay. NOT GOOD. The hotel itself is in need of a serious upgrade. The restaurant, same food every morning. Gets boring after a couple of days. They definitely need a different breakfast and dinner menues at least twice a week.