Hôtel Sofitel Casablanca Tour Blanche
174 $US
/nuit
Moyenne pour novembre
Prix pour Hôtel Sofitel Casablanca Tour Blanche
Sélectionnez les dates pour voir les prix et les disponibilités
174 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Hôtel Sofitel Casablanca Tour Blanche, les prix par nuit s'élèvent en moyenne à 121 $US pendant le mois le moins cher (août) et à 200 $US pendant le mois le plus cher (janvier), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 200 $US |
| février | 157 $US |
| mars | 149 $US |
| avril | 163 $US |
| mai | 178 $US |
| juin | 159 $US |
| juillet | 139 $US |
| août | 121 $US |
| septembre | 132 $US |
| octobre | 180 $US |
| novembre | 174 $US |
| décembre | 187 $US |
J
F
M
A
M
J
J
A
S
O
nov. · 174 $US
N
D
Le plus cher : janvier (env. 200 $US)
Le moins cher : août (env. 121 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profiter des nombreuses infrastructures de loisirs qui incluent notamment une piscine couverte, un sauna et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel de style Art déco, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément). Une navette payante vous conduit à proximité de la plage ou devant un centre commercial.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de location de limousines/berlines et un service d'arrivée express. Les espaces événements de cet hôtel comprennent un centre de conférence et des salles de réunion. En échange d'un supplément, l'hébergement vous propose une navette vers et depuis l'aéroport (24 h/24) et une navette vers le terminal des paquebots de croisière.
Repas
Prenez un délicieux repas au restaurant et comblez tous vos petits creux en profitant du service d'étage 24 h/24 proposé par cet hôtel. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner buffet est servi tous les jours de 07 h 00 à 10 h 30 moyennant un supplément.
Chambres
Les 171 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent une baignoire ou une douche avec un pommeau de douche à « effet pluie » et des articles de toilette gratuits. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
En choisissant Sofitel Casablanca Tour blanche, vous profiterez d'un séjour en plein centre de Casablanca, à moins de 5 minutes en voiture de Mosquée Hassan II et Complexe culturel Sidi Belyout. Cet hôtel très pratique pour les familles se trouve à 0,9 km de École Assimil - Formation et à 1 km de Place des Nations Unies.
À proximité
Complexe culturel Sidi Belyout(0.1 miles)
École Assimil - Formation(0.3 miles)
Place des Nations Unies(0.4 miles)
Marché central de Casablanca(0.4 miles)
Place Mohammed V(0.6 miles)
La Sqala(0.6 miles)
Mosquée Chleuh(0.6 miles)
Rick’s Café(0.8 miles)
Musée de la Fondation Abderrahman Slaoui(0.8 miles)
Marina Shopping(0.8 miles)
Cathédrale du Sacré-Cœur(0.8 miles)
Port de Casablanca(0.9 miles)
Parc de la Ligue arabe(0.9 miles)
Foire internationale de Casablanca(1.2 miles)
Église Notre-Dame-de-Lourdes(1.3 miles)
Aéroport principal le plus pratique pour rejoindre Sofitel Casablanca Tour blanche : Aéroport de Casablanca Mohammed V (CMN)(21.6 miles)
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Service de voiturier
Nettoyage à sec
Emplacement
Rue Sidi Belyout, Centre-ville de Casablanca, Casablanca, Casablanca, Maroc
Complexe culturel Sidi Belyout (0.1 miles)
École Assimil - Formation (0.3 miles)
Place des Nations Unies (0.4 miles)
Marché central de Casablanca (0.4 miles)
Place Mohammed V (0.6 miles)
La Sqala (0.6 miles)
Options de chambre
5
Chambre Classique, 1 très grand lit, vue ville
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
355 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
6
Chambre, 1 très grand lit, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Luxe, 2 lits une place (Medina View)
Détails de la chambre
2 Lits Simples
Couchages 2
ClimatisationWi-Fi (gratuit)Berceau(x) (gratuit)
7
Chambre Supérieure, 1 très grand lit, vue ville
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
355 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
4
Suite, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
700 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Suite Junior, plusieurs lits
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Simple
Couchages 2
700 ft²
ClimatisationChauffageWi-Fi (gratuit)
9
Suite, 1 très grand lit, terrasse
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
753 ft²
ClimatisationWi-Fi (gratuit)Salon séparé
4
Suite, 1 très grand lit (Imperial)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
1076 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Chambre Supérieure, 2 lits une place, vue ville
Détails de la chambre
2 Lits Simples
Couchages 2
355 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
5
Chambre Classique, 2 lits une place, vue ville
Détails de la chambre
2 Lits Simples
Couchages 2
355 ft²
ClimatisationWi-Fi (gratuit)Berceau(x) (gratuit)
10
Chambre Luxe, 1 très grand lit (Medina, Mosque and Ocean view)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
377 ft²
ClimatisationWi-Fi (gratuit)Salle de bain privée
Avis des voyageurs sur Hôtel Sofitel Casablanca Tour Blanche
7.6
Bien
Basé sur 697 avis vérifiés
Qui séjourne ici ?
Affaires
42%
Couples
26%
Familles
12%
Groupes
10%
Solo
7%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Sofitel Casablanca Tour Blanche, les voyageurs signalent un contraste frappant entre un personnel accueillant, souvent exceptionnel, et un établissement vieillissant présentant des problèmes récurrents d'entretien et de propreté, notamment des odeurs de moisi, des chambres datées et des problèmes de climatisation.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Sofitel Casablanca Tour Blanche, les voyageurs signalent un contraste frappant entre un personnel accueillant, souvent exceptionnel, et un établissement vieillissant présentant des problèmes récurrents d'entretien et de propreté, notamment des odeurs de moisi, des chambres datées et des problèmes de climatisation.
Plusieurs commentaires mentionnent des rénovations et des fermetures temporaires, avec une salle de sport ou un spa parfois indisponibles, un éclairage faible au niveau de la piscine, et des fermetures occasionnelles du bar ou du restaurant. L'emplacement central et piétonnier, à proximité de la gare et de Rick’s Cafe, ainsi que de belles vues et des petits-déjeuners appréciés, sont des points positifs constants. Le service peut être excellent, mais des incohérences apparaissent, allant d'un enregistrement lent ou désagréable à des erreurs de facturation et un sérieux incident de bagages avec le taxi. Attendez-vous à une hospitalité chaleureuse dans un endroit pratique, mais à un séjour globalement daté.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Plusieurs commentaires signalent des rénovations et des fermetures temporaires, avec une salle de sport indisponible, un spa limité, des fermetures occasionnelles du bar ou du restaurant, et un éclairage faible à la piscine ; d'autres ont trouvé la piscine agréable et l’ambiance du restaurant plaisante.
Avis de voyageur à ce sujet
10
MUHAMMAD
11 mai 2024
·
A séjourné 2 nuits
Great vibe at restaurant.
Great vibe at restaurant.
8
Antonia
18 oct. 2024
·
A séjourné 5 nuits
Lovely central location, good eager service, pretty view from bedroom, filling breakfast but hotel itself is in need of renovation, updating and modernizing and better lighting. Room lights, walls, flooring, bed mattress, bathroom…all challenging for elderly tourists. Pool was warm and good for lap swimming. We will return because the staff was great! Very welcoming
Lovely central location, good eager service, pretty view from bedroom, filling breakfast but hotel itself is in need of renovation, updating and modernizing and better lighting. Room lights, walls, flooring, bed mattress, bathroom…all challenging for elderly tourists. Pool was warm and good for lap swimming. We will return because the staff was great! Very welcoming
4
Gurusiddappa
14 nov. 2024
·
A séjourné 6 nuits
Property did not have the workout area all the time they told it was under maintenance and they referred to neighbors workout place they had the same issue. I will not recommend to high level customers to this property
Property did not have the workout area all the time they told it was under maintenance and they referred to neighbors workout place they had the same issue. I will not recommend to high level customers to this property
10
Hanish
28 sept. 2024
·
A séjourné 1 nuit
It's an older hotel and not the cleanest. But the staff is great and the restaurant is very good
It's an older hotel and not the cleanest. But the staff is great and the restaurant is very good
4
Natalie
7 mars 2025
·
A séjourné 6 nuits
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice. Definitely not a five-star hotel. Maybe 3.
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice. Definitely not a five-star hotel. Maybe 3.
4
Martine
6 déc. 2022
·
A séjourné 19 331 nuits
Hotel is under renovations and I got an I renovated room. The decor wasn’t bad. The room smelled like humidity and towels were tired. The bed felt like it was sinking. Restaurant food was excellent and public spaces were nice. Area is not very nice and would never stay there again
Hotel is under renovations and I got an I renovated room. The decor wasn’t bad. The room smelled like humidity and towels were tired. The bed felt like it was sinking. Restaurant food was excellent and public spaces were nice. Area is not very nice and would never stay there again
6
Maltin
24 juin 2023
·
A séjourné 4 nuits
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
6
Kamal
2 janv. 2025
·
A séjourné 2 nuits
This hotel was not on par with other Sofitel hotels we’ve been to. There was a big stain on the couch in our room and the sheets smelled badly like they had been left wet too long. The room and carpets are dated and this doesn’t give the impression of a 4-star hotel. The pool was also not great, many of the lights in the pool area were out leading it to be quite dark.
This hotel was not on par with other Sofitel hotels we’ve been to. There was a big stain on the couch in our room and the sheets smelled badly like they had been left wet too long. The room and carpets are dated and this doesn’t give the impression of a 4-star hotel. The pool was also not great, many of the lights in the pool area were out leading it to be quite dark.
2
karim
30 juin 2023
·
A séjourné 3 nuits
i did not like any thing about this property, breakfast was like a three star hotel . SPA was always closed and you had to call to have the facility to turn on , broken faucet and no drain in the shower was bad in SPA.. i would rate this hotel max 3.5 star not 5 star and do not recommend at all .
i did not like any thing about this property, breakfast was like a three star hotel . SPA was always closed and you had to call to have the facility to turn on , broken faucet and no drain in the shower was bad in SPA.. i would rate this hotel max 3.5 star not 5 star and do not recommend at all .
4
martheswaran
11 nov. 2024
·
A séjourné 6 nuits
The hotel is 60 years old. The carpets and fixtures in the room can better. It is not a 5 start as you see on hotels.com or expedia. The gym was closed for the whole 5 days we stayed and front desk did not know about it. There were 6 front desk people (morning and night) and they all gave different information. No refunds, cannot cancel and the manager is no where to be found.They did not allow us to cancel and no refund. On the last day when we were about to leave, they are offering a free breakfast. We were very dissapointed with the service. For the same price, Marriott had a better place and it is just 300 meters away.
The hotel is 60 years old. The carpets and fixtures in the room can better. It is not a 5 start as you see on hotels.com or expedia. The gym was closed for the whole 5 days we stayed and front desk did not know about it. There were 6 front desk people (morning and night) and they all gave different information. No refunds, cannot cancel and the manager is no where to be found.They did not allow us to cancel and no refund. On the last day when we were about to leave, they are offering a free breakfast. We were very dissapointed with the service. For the same price, Marriott had a better place and it is just 300 meters away.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est une préoccupation récurrente : beaucoup mentionnent des odeurs de moisi ou de moisissure, des meubles tachés ou usés, des insectes ou des cheveux dans les chambres, et des odeurs persistantes ; quelques clients ont signalé des chambres propres.
Avis de voyageur à ce sujet
2
STEVE
4 juil. 2023
·
A séjourné 1 nuit
Dirty, smelly rooms
Dirty, smelly rooms
6
Mark
21 déc. 2024
·
A séjourné 2 nuits
bed linens smelled like a goat.
bed linens smelled like a goat.
6
Stephen
21 févr. 2026
·
A séjourné 2 nuits
Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money.
Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money.
6
Shazia
22 nov. 2025
·
A séjourné 4 nuits
Sofitel, price in comparison to the UK and UAE Room was very dirty, carpets, sofa were stained and very old. Room smelt damp and dirty. Room service was very prompt, but they literally gave you what you asked for. Change tea cups, they sent 1, asked for teaspoons, they sent 1, asked for slippers, sent 1. Bathrooms were so old. Ceiling near entrance door to the room crumbled every time you opened the doors. The hotel supposedly is going through a renovation! I didn’t see this. I was glad to return home
Sofitel, price in comparison to the UK and UAE Room was very dirty, carpets, sofa were stained and very old. Room smelt damp and dirty. Room service was very prompt, but they literally gave you what you asked for. Change tea cups, they sent 1, asked for teaspoons, they sent 1, asked for slippers, sent 1. Bathrooms were so old. Ceiling near entrance door to the room crumbled every time you opened the doors. The hotel supposedly is going through a renovation! I didn’t see this. I was glad to return home
2
Vanessa
8 juil. 2025
·
A séjourné 1 nuit
I had high hopes for the Sofitel brand, but my recent stay was nothing short of unpleasant. From the moment I stepped into the room, I was greeted by a suffocating musty odor—an overpowering smell of mildew that lingered and made the space feel damp and uninviting. The room itself was far from clean. There were gnats and moths flying around, creating an unsettling atmosphere. I found dirty hair not only on the floor but also left in the shower, clearly untouched by housekeeping. The beds were deeply uncomfortable and did little to offer rest after a long day of travel. It’s genuinely shocking to encounter such poor standards from a hotel known for luxury. A thorough overhaul of cleanliness, maintenance, and air quality is long overdue. Until then, I would strongly advise looking elsewhere.
I had high hopes for the Sofitel brand, but my recent stay was nothing short of unpleasant. From the moment I stepped into the room, I was greeted by a suffocating musty odor—an overpowering smell of mildew that lingered and made the space feel damp and uninviting. The room itself was far from clean. There were gnats and moths flying around, creating an unsettling atmosphere. I found dirty hair not only on the floor but also left in the shower, clearly untouched by housekeeping. The beds were deeply uncomfortable and did little to offer rest after a long day of travel. It’s genuinely shocking to encounter such poor standards from a hotel known for luxury. A thorough overhaul of cleanliness, maintenance, and air quality is long overdue. Until then, I would strongly advise looking elsewhere.
2
MA BELINDA LEE
1 oct. 2025
·
A séjourné 1 nuit
I had a most terrible experience at Sofitel Casablanca Tour Blanche. The room they gave me smelled like mold. It did not have the soap, shampoo, thats normally in the shower. The shower wasnt also working well. The room was very dark with the changing area not at all lit. The coffee maker and the cups were dirty and I was given only 1 coffee pod. Then when I checked out of my room, I asked someone to help me with my bags. And asked Reception to get me a taxi to go to my next destination. They got me a taxi but did not put my bags in it. I only found out my bags werent in the taxi when i got to my destination! After, I called them to ask where my bags were! They said they will send a shuttle to meet me and give me my bags. Apparently, they hired another taxi to do the job! And then the driver asked me to pay him! Again! So I had to pay for taxi service twice!! Because of this, i was late to go to Marrakesh. The experience left me speechless!
I had a most terrible experience at Sofitel Casablanca Tour Blanche. The room they gave me smelled like mold. It did not have the soap, shampoo, thats normally in the shower. The shower wasnt also working well. The room was very dark with the changing area not at all lit. The coffee maker and the cups were dirty and I was given only 1 coffee pod. Then when I checked out of my room, I asked someone to help me with my bags. And asked Reception to get me a taxi to go to my next destination. They got me a taxi but did not put my bags in it. I only found out my bags werent in the taxi when i got to my destination! After, I called them to ask where my bags were! They said they will send a shuttle to meet me and give me my bags. Apparently, they hired another taxi to do the job! And then the driver asked me to pay him! Again! So I had to pay for taxi service twice!! Because of this, i was late to go to Marrakesh. The experience left me speechless!
6
Kamal
2 janv. 2025
·
A séjourné 2 nuits
This hotel was not on par with other Sofitel hotels we’ve been to. There was a big stain on the couch in our room and the sheets smelled badly like they had been left wet too long. The room and carpets are dated and this doesn’t give the impression of a 4-star hotel. The pool was also not great, many of the lights in the pool area were out leading it to be quite dark.
This hotel was not on par with other Sofitel hotels we’ve been to. There was a big stain on the couch in our room and the sheets smelled badly like they had been left wet too long. The room and carpets are dated and this doesn’t give the impression of a 4-star hotel. The pool was also not great, many of the lights in the pool area were out leading it to be quite dark.
8
KALUKUMARA
20 déc. 2024
·
A séjourné 1 nuit
Excellent staff, central location. Dinning and shopping easy walking distance. Dirty shower.
Excellent staff, central location. Dinning and shopping easy walking distance. Dirty shower.
4
bryan
27 janv. 2026
·
A séjourné 1 nuit
everything went well till we find live cockroaches under our bed, also were running around over my kids.. when I called the receptionist, they had no sense of urgency. My kids were so very scared. we packed up super early and left the hotel. definitely not the best experience
everything went well till we find live cockroaches under our bed, also were running around over my kids.. when I called the receptionist, they had no sense of urgency. My kids were so very scared. we packed up super early and left the hotel. definitely not the best experience
6
Sophie
22 mai 2024
·
A séjourné 1 nuit
Good location but the room wasn’t clean.
Good location but the room wasn’t clean.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent décrites comme datées, avec des équipements usés, une climatisation faible et des problèmes d'entretien tels que des portes mal ajustées ou des meubles fatigués, bien que certaines soient spacieuses et offrent de belles vues.
Avis de voyageur à ce sujet
6
ann
6 janv. 2025
·
A séjourné 2 nuits
The room was clean but not in great condition ie you could not properly close the toilet room, you could not easily lock the room door. It does not feel like a Sofitel, but a 3 star hotel. The staff are wonderful, food is great, just not up to par. Further the entrance is at the side because they are renovating the front
The room was clean but not in great condition ie you could not properly close the toilet room, you could not easily lock the room door. It does not feel like a Sofitel, but a 3 star hotel. The staff are wonderful, food is great, just not up to par. Further the entrance is at the side because they are renovating the front
4
Yashar
13 mars 2025
·
A séjourné 2 nuits
When you book a room at a "5-star Sofitel hotel" you expect certain standards. None of mine were met. The property is very run down. Every part of the rooms are dented, chipped, water damaged, have mould and rusted. This hotel is at bed a 3-star. Staff are friendly and try their best to make up for the property. Restaurant food is bad and again not up to par. I would never step back in there, unless they renovate the building top down!
When you book a room at a "5-star Sofitel hotel" you expect certain standards. None of mine were met. The property is very run down. Every part of the rooms are dented, chipped, water damaged, have mould and rusted. This hotel is at bed a 3-star. Staff are friendly and try their best to make up for the property. Restaurant food is bad and again not up to par. I would never step back in there, unless they renovate the building top down!
10
Adrian
18 sept. 2024
·
A séjourné 2 nuits
Good location. Unobstructed views of the Hassan ii mosque
Good location. Unobstructed views of the Hassan ii mosque
6
Tracy
28 juin 2025
·
A séjourné 1 nuit
The air-conditioning in the room was insufficient for the room. Maintenance came twice but was unable to lower the temperature.
The air-conditioning in the room was insufficient for the room. Maintenance came twice but was unable to lower the temperature.
10
Ana
4 nov. 2025
·
A séjourné 1 nuit
The staff was super nice . The room spacious and very clean . A sunrise view that was breathtaking . We had dinner at the Japanese restaurant : fantastic ! The room design is a little strange and as big as the room is , the space is not well used .
The staff was super nice . The room spacious and very clean . A sunrise view that was breathtaking . We had dinner at the Japanese restaurant : fantastic ! The room design is a little strange and as big as the room is , the space is not well used .
8
Antonia
18 oct. 2024
·
A séjourné 5 nuits
Lovely central location, good eager service, pretty view from bedroom, filling breakfast but hotel itself is in need of renovation, updating and modernizing and better lighting. Room lights, walls, flooring, bed mattress, bathroom…all challenging for elderly tourists. Pool was warm and good for lap swimming. We will return because the staff was great! Very welcoming
Lovely central location, good eager service, pretty view from bedroom, filling breakfast but hotel itself is in need of renovation, updating and modernizing and better lighting. Room lights, walls, flooring, bed mattress, bathroom…all challenging for elderly tourists. Pool was warm and good for lap swimming. We will return because the staff was great! Very welcoming
6
Kevin
1 juin 2024
·
A séjourné 2 nuits
It is a pretty dated property. Location is reasonable. In trying to keep the French vibe, the doors etc. Seem from a bygone era with substantial wear and tear, particularly the toilet door. Newer properties in the area might be worth checking out.
It is a pretty dated property. Location is reasonable. In trying to keep the French vibe, the doors etc. Seem from a bygone era with substantial wear and tear, particularly the toilet door. Newer properties in the area might be worth checking out.
4
Natalie
7 mars 2025
·
A séjourné 6 nuits
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice. Definitely not a five-star hotel. Maybe 3.
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice. Definitely not a five-star hotel. Maybe 3.
8
John
4 avr. 2024
·
A séjourné 1 nuit
Wonderful room. Gorgeous view. But for the money, a continental breakfast should have been included.
Wonderful room. Gorgeous view. But for the money, a continental breakfast should have been included.
4
martheswaran
11 nov. 2024
·
A séjourné 6 nuits
The hotel is 60 years old. The carpets and fixtures in the room can better. It is not a 5 start as you see on hotels.com or expedia. The gym was closed for the whole 5 days we stayed and front desk did not know about it. There were 6 front desk people (morning and night) and they all gave different information. No refunds, cannot cancel and the manager is no where to be found.They did not allow us to cancel and no refund. On the last day when we were about to leave, they are offering a free breakfast. We were very dissapointed with the service. For the same price, Marriott had a better place and it is just 300 meters away.
The hotel is 60 years old. The carpets and fixtures in the room can better. It is not a 5 start as you see on hotels.com or expedia. The gym was closed for the whole 5 days we stayed and front desk did not know about it. There were 6 front desk people (morning and night) and they all gave different information. No refunds, cannot cancel and the manager is no where to be found.They did not allow us to cancel and no refund. On the last day when we were about to leave, they are offering a free breakfast. We were very dissapointed with the service. For the same price, Marriott had a better place and it is just 300 meters away.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les commentaires sur le service sont mitigés : de nombreux clients louent le personnel chaleureux et proactif ainsi que l'aide du concierge, tandis que d'autres font état d'un enregistrement brusque ou lent, de réveils manqués, de problèmes de facturation ou de sécurité/taxi, et d'une erreur grave concernant la livraison des bagages.
Avis de voyageur à ce sujet
10
Basima
17 sept. 2024
·
A séjourné 8 nuits
The Sofitel staff were extremely welcoming. Casablanca Morocco, Sofitel Tour Blanche My wife and I just concluded a 8 days trip to Casablanca where we stayed at the Sofitel Tour Blanche. Our positive experience started a couple of weeks ahead of our arrival where I worked with Mr Jawad to develop our local itinerary to include using the hotel taxi to pick us and drop us off to the airport. Our stay was wonderful, the whole Sofitel staff made us feel at home. Mr Abdel Rahim was super helpful arranging our restaurant reservations and giving us tips on using local taxis. In fact I would not be exaggerating to say that all the staff we encountered carried a welcoming smile and addressed us by name. The Sofitel team arranged a one day trip to Marrakech with the hotel taxi. The driver, Mr Hakim, was extremely knowledgeable and helpful. Besides speaking multiple languages, his knowledge of the area is impressive and his command of the history of Morocco was enriching. My wife and I are seasoned travelers and have been to Asia pacific, Europe, South America and the Middle East. I would be only fare to rate the Sofitel team at 10/10. Thank you Sofitel team you are Mizian.
The Sofitel staff were extremely welcoming. Casablanca Morocco, Sofitel Tour Blanche My wife and I just concluded a 8 days trip to Casablanca where we stayed at the Sofitel Tour Blanche. Our positive experience started a couple of weeks ahead of our arrival where I worked with Mr Jawad to develop our local itinerary to include using the hotel taxi to pick us and drop us off to the airport. Our stay was wonderful, the whole Sofitel staff made us feel at home. Mr Abdel Rahim was super helpful arranging our restaurant reservations and giving us tips on using local taxis. In fact I would not be exaggerating to say that all the staff we encountered carried a welcoming smile and addressed us by name. The Sofitel team arranged a one day trip to Marrakech with the hotel taxi. The driver, Mr Hakim, was extremely knowledgeable and helpful. Besides speaking multiple languages, his knowledge of the area is impressive and his command of the history of Morocco was enriching. My wife and I are seasoned travelers and have been to Asia pacific, Europe, South America and the Middle East. I would be only fare to rate the Sofitel team at 10/10. Thank you Sofitel team you are Mizian.
6
Stephen
21 févr. 2026
·
A séjourné 2 nuits
Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money.
Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money.
8
Omar
1 oct. 2023
·
A séjourné 1 nuit
I requested a wake-up call, which never happened. This is unacceptable for a hotel that wants to be a 5 stars.
I requested a wake-up call, which never happened. This is unacceptable for a hotel that wants to be a 5 stars.
8
Xue
28 déc. 2023
·
A séjourné 1 nuit
When we arrived in the evening of Dec. 27th, my friend realized that she left her phone in the taxi. The staff at reception, the concierge and at the front door immediately asked for details and tried to find ways to recover the phone. Within 5 minutes, they identified the driver and called him to come back to the hotel to return the phone. We are very grateful to the friendly and very helpful staff, who saved our day.
When we arrived in the evening of Dec. 27th, my friend realized that she left her phone in the taxi. The staff at reception, the concierge and at the front door immediately asked for details and tried to find ways to recover the phone. Within 5 minutes, they identified the driver and called him to come back to the hotel to return the phone. We are very grateful to the friendly and very helpful staff, who saved our day.
10
Regina
15 févr. 2025
·
A séjourné 1 nuit
Wonderful experience. The staff treated me like royalty!!
Wonderful experience. The staff treated me like royalty!!
6
Maltin
24 juin 2023
·
A séjourné 4 nuits
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
8
Christine
20 avr. 2025
·
A séjourné 1 nuit
Dated. Horrible service, so many staff members running around aimlessly and not helping guests. Everyone (including us) had false charges on our bill that took forever to get corrected.
Dated. Horrible service, so many staff members running around aimlessly and not helping guests. Everyone (including us) had false charges on our bill that took forever to get corrected.
2
MA BELINDA LEE
1 oct. 2025
·
A séjourné 1 nuit
I had a most terrible experience at Sofitel Casablanca Tour Blanche. The room they gave me smelled like mold. It did not have the soap, shampoo, thats normally in the shower. The shower wasnt also working well. The room was very dark with the changing area not at all lit. The coffee maker and the cups were dirty and I was given only 1 coffee pod. Then when I checked out of my room, I asked someone to help me with my bags. And asked Reception to get me a taxi to go to my next destination. They got me a taxi but did not put my bags in it. I only found out my bags werent in the taxi when i got to my destination! After, I called them to ask where my bags were! They said they will send a shuttle to meet me and give me my bags. Apparently, they hired another taxi to do the job! And then the driver asked me to pay him! Again! So I had to pay for taxi service twice!! Because of this, i was late to go to Marrakesh. The experience left me speechless!
I had a most terrible experience at Sofitel Casablanca Tour Blanche. The room they gave me smelled like mold. It did not have the soap, shampoo, thats normally in the shower. The shower wasnt also working well. The room was very dark with the changing area not at all lit. The coffee maker and the cups were dirty and I was given only 1 coffee pod. Then when I checked out of my room, I asked someone to help me with my bags. And asked Reception to get me a taxi to go to my next destination. They got me a taxi but did not put my bags in it. I only found out my bags werent in the taxi when i got to my destination! After, I called them to ask where my bags were! They said they will send a shuttle to meet me and give me my bags. Apparently, they hired another taxi to do the job! And then the driver asked me to pay him! Again! So I had to pay for taxi service twice!! Because of this, i was late to go to Marrakesh. The experience left me speechless!
2
Jean
15 déc. 2024
·
A séjourné 1 nuit
I checked in with my wife and 8 month old daughter; we reached after a long day of travel; and slept exhausted, then at 8 pm we were surprised with one guy opening the door while we were sleeping! Then got surprised we were in and said do you need anything? We complained to reception and they defended saying you didnt put do not disturb on the door and he knocked and you didnt amswer.. room service 3 hours after checkin? Room service at night? At least to me this is a first. Highly non recomended we will checkout first thing in the morning and never back again.
I checked in with my wife and 8 month old daughter; we reached after a long day of travel; and slept exhausted, then at 8 pm we were surprised with one guy opening the door while we were sleeping! Then got surprised we were in and said do you need anything? We complained to reception and they defended saying you didnt put do not disturb on the door and he knocked and you didnt amswer.. room service 3 hours after checkin? Room service at night? At least to me this is a first. Highly non recomended we will checkout first thing in the morning and never back again.
10
Peter
30 nov. 2025
·
A séjourné 2 nuits
Staff were amazing
Staff were amazing
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation centrale et piétonne, à proximité de la gare, du port et de Rick’s Cafe, avec un accès facile aux taxis. Un commentaire a trouvé le quartier immédiat moins attrayant.
Avis de voyageur à ce sujet
10
Adrian
18 sept. 2024
·
A séjourné 2 nuits
Good location. Unobstructed views of the Hassan ii mosque
Good location. Unobstructed views of the Hassan ii mosque
8
Robert
25 juin 2024
·
A séjourné 3 nuits
Near the port and train station is walking distance to Ricks Cafe. Breakfast is fabulous and the staff are super
Near the port and train station is walking distance to Ricks Cafe. Breakfast is fabulous and the staff are super
8
Neeki
13 mai 2024
·
A séjourné 1 nuit
Great room, clean bathroom, nice location, walkable.
Great room, clean bathroom, nice location, walkable.
10
SRINIVASAN
20 janv. 2023
·
A séjourné 3 nuits
Excellent staff, very courteous, great location
Excellent staff, very courteous, great location
10
Anh
13 mai 2024
·
A séjourné 1 nuit
The property is a bit dated and need some minor upkeeps. It is convenient to transportation and train station. Close to a few great restaurant like Rick's cafe, la Sqala and Da Dada.
The property is a bit dated and need some minor upkeeps. It is convenient to transportation and train station. Close to a few great restaurant like Rick's cafe, la Sqala and Da Dada.
4
Martine
6 déc. 2022
·
A séjourné 19 331 nuits
Hotel is under renovations and I got an I renovated room. The decor wasn’t bad. The room smelled like humidity and towels were tired. The bed felt like it was sinking. Restaurant food was excellent and public spaces were nice. Area is not very nice and would never stay there again
Hotel is under renovations and I got an I renovated room. The decor wasn’t bad. The room smelled like humidity and towels were tired. The bed felt like it was sinking. Restaurant food was excellent and public spaces were nice. Area is not very nice and would never stay there again
6
Maltin
24 juin 2023
·
A séjourné 4 nuits
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
8
sreekanth
22 avr. 2025
·
A séjourné 2 nuits
Great location
Great location
8
Kristjan
14 juil. 2024
·
A séjourné 3 nuits
Very close to railway station. Good breakfast and view from outside top floor.
Very close to railway station. Good breakfast and view from outside top floor.
6
Graeme
14 août 2024
·
A séjourné 5 nuits
It’s in a good position. I walked everywhere.
It’s in a good position. I walked everywhere.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est incohérente : plusieurs clients ont apprécié le petit-déjeuner et les restaurants sur place (notamment un restaurant japonais loué), mais d'autres ont trouvé les repas trop chers ou de mauvaise qualité, et certains ont dû faire face à des fermetures de restaurants ou à un problème d'hygiène isolé.
Avis de voyageur à ce sujet
6
Stephen
21 févr. 2026
·
A séjourné 2 nuits
Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money.
Arrived approximately 2:50 pm Monday, February 16, 2026. Doormen pleasantly greeted us upon arrival, assisted with luggage and directed us to reception area. Numerous guests sitting, waiting, several employees seemingly feigning activity, not attending to anyone, nor acknowledging our presence. Awkwardly stood in middle of the small reception area waiting for direction. Eventually, I politely asked if we needed to wait to check in and received no other response than "Passport please". Check in was methodical, without pleasantries. Another guest was trying to interrupt our receptionist as she was concerned her passport had not been returned to her. Our receptionist spoke to her with less courtesy than I would have expected that she did not have her passport and it was another colleague who had taken it from her. Room condition was extremely disappointing. "Filthy" is not an exaggeration, stains on carpet, couch, bedding (hair on pillow), poor condition, dated, in need of a refurbishment or a deep, deep clean. If this hotel had a "heyday", it must have been long ago. Breakfast room service was timely and good value. Dinner was expensive and poor quality, although service was extremely attentive and personable (great personal conversation). Interactions with doormen were always pleasant and personable when exiting and entering the hotel. Check out was smooth and pleasant. Overall, stay was terribly disappointing due to condition of the hotel and lack of value for money.
2
Anna
11 janv. 2025
·
A séjourné 1 nuit
Disgusting The hotel is old and unkempt The view from the windows is terrible Conferences, food, and advertising posters were organized in the lobby, where guests arrive with suitcases. Rude concierge Tasteless and expensive food
Disgusting The hotel is old and unkempt The view from the windows is terrible Conferences, food, and advertising posters were organized in the lobby, where guests arrive with suitcases. Rude concierge Tasteless and expensive food
4
Yashar
13 mars 2025
·
A séjourné 2 nuits
When you book a room at a "5-star Sofitel hotel" you expect certain standards. None of mine were met. The property is very run down. Every part of the rooms are dented, chipped, water damaged, have mould and rusted. This hotel is at bed a 3-star. Staff are friendly and try their best to make up for the property. Restaurant food is bad and again not up to par. I would never step back in there, unless they renovate the building top down!
When you book a room at a "5-star Sofitel hotel" you expect certain standards. None of mine were met. The property is very run down. Every part of the rooms are dented, chipped, water damaged, have mould and rusted. This hotel is at bed a 3-star. Staff are friendly and try their best to make up for the property. Restaurant food is bad and again not up to par. I would never step back in there, unless they renovate the building top down!
10
MUHAMMAD
11 mai 2024
·
A séjourné 2 nuits
Great vibe at restaurant.
Great vibe at restaurant.
8
Robert
25 juin 2024
·
A séjourné 3 nuits
Near the port and train station is walking distance to Ricks Cafe. Breakfast is fabulous and the staff are super
Near the port and train station is walking distance to Ricks Cafe. Breakfast is fabulous and the staff are super
10
Ana
4 nov. 2025
·
A séjourné 1 nuit
The staff was super nice . The room spacious and very clean . A sunrise view that was breathtaking . We had dinner at the Japanese restaurant : fantastic ! The room design is a little strange and as big as the room is , the space is not well used .
The staff was super nice . The room spacious and very clean . A sunrise view that was breathtaking . We had dinner at the Japanese restaurant : fantastic ! The room design is a little strange and as big as the room is , the space is not well used .
10
bin
24 déc. 2025
·
A séjourné 1 nuit
Love the breakfast even it’s not free.
Love the breakfast even it’s not free.
4
Natalie
7 mars 2025
·
A séjourné 6 nuits
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice. Definitely not a five-star hotel. Maybe 3.
Checked out after 1 night of a 6-night stay. Room was dirty and stank like mold. Hallway had a strange smell, too. Furniture in the room and the lobby was tired. Bar and restaurant were both closed for remodeling so you eat in the ballroom. I was served a drink with a dead bug in it and a staff member tried to blame it on flies in the ballroom (there were none - also, why would there be flies in the ballroom of a five-star hotel). Most of the staff was friendly and courteous. The view from the room was really nice. Definitely not a five-star hotel. Maybe 3.
6
Maltin
24 juin 2023
·
A séjourné 4 nuits
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
Good location at the edge of Medina. The staff is friendly. Breakfast is average for the cost. Dinner is of good quality. Somewhat expensive, the restaurant is basically an extension of the lobby. Great views from the high-up floors. Very easy to get a taxi cab. Security personnel totally irrational. A friend of mine with an extended stay due to a later flight needed help with luggage packing, but his other friend who checked out a couple of hours earlier was not allowed to come up inside for a few more moments to assist with the packing of the souvenirs. The whole thing left a sour taste.
8
Kristjan
14 juil. 2024
·
A séjourné 3 nuits
Very close to railway station. Good breakfast and view from outside top floor.
Very close to railway station. Good breakfast and view from outside top floor.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
Tony
2 oct. 2026
·
A séjourné 4 nuits
Piscine sympa, salle de sport sympa. Petit déjeuner peux mieux faire.
Piscine sympa, salle de sport sympa. Petit déjeuner peux mieux faire.
4
Linda
20 sept. 2026
·
A séjourné 2 nuits
Établissement vétuste…. Les chambres sentent énormément l humidité ( j ai du passé à une catégorie supérieur + pour avoir une chambre correcte , à mes frais bien sûr !!) - équipement de la chambre très limité ( 1 flacon de gel douche 1 shampoing pour une suite pour 3 personnes , idem pour chaussons serviette ect… - propreté laisse à désiré - petit dej : vous avez pas grand choses j ai l impression que c était le buffet d un 3 étoile Et le point où je mettrais 0 , LE PERSONNEL DU PETIT DÉJEUNER mais pas du tout agréable , aucun sourire , aucune formule de politesse , ne sont pas du tout réactif des qu un client arrive , il faut attendre plusieurs minutes avec plusieurs appels afin de pouvoir avoir la chance de passer commande .. Bref cet établissement ne représente aucunement l enseigne SOFITEL
Établissement vétuste…. Les chambres sentent énormément l humidité ( j ai du passé à une catégorie supérieur + pour avoir une chambre correcte , à mes frais bien sûr !!) - équipement de la chambre très limité ( 1 flacon de gel douche 1 shampoing pour une suite pour 3 personnes , idem pour chaussons serviette ect… - propreté laisse à désiré - petit dej : vous avez pas grand choses j ai l impression que c était le buffet d un 3 étoile Et le point où je mettrais 0 , LE PERSONNEL DU PETIT DÉJEUNER mais pas du tout agréable , aucun sourire , aucune formule de politesse , ne sont pas du tout réactif des qu un client arrive , il faut attendre plusieurs minutes avec plusieurs appels afin de pouvoir avoir la chance de passer commande .. Bref cet établissement ne représente aucunement l enseigne SOFITEL
8
Jean-Christophe
29 mai 2026
·
A séjourné 1 nuit
Hôtel bien situé avec de très belles parties communes rénovées. Concernant les chambres ce n'est pas encore le cas, elles ont mal vieilli et nécessitent une rénovation totale urgente. Regret qu'il n'y ai pas de rooftop au regard de la taille de la tour.
Hôtel bien situé avec de très belles parties communes rénovées. Concernant les chambres ce n'est pas encore le cas, elles ont mal vieilli et nécessitent une rénovation totale urgente. Regret qu'il n'y ai pas de rooftop au regard de la taille de la tour.
10
Hanan
26 avr. 2026
·
A séjourné 4 nuits
Personnels au top au service du client , petite dédicace à Ibrahim du service petit dej qui a était excellent d ailleurs et aussi pour Hanan et Salma du spa , merci pour cet accueil
Personnels au top au service du client , petite dédicace à Ibrahim du service petit dej qui a était excellent d ailleurs et aussi pour Hanan et Salma du spa , merci pour cet accueil
10
Fabrice
8 avr. 2026
·
A séjourné 5 nuits
Hôtel bien situé, depuis notre chambre, une vue imprenable sur la mosquée Hassan Il, le petit déjeuner exceptionnel !
Hôtel bien situé, depuis notre chambre, une vue imprenable sur la mosquée Hassan Il, le petit déjeuner exceptionnel !
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-04: 169.53509572540284USD
- 2026-11-05: 139.29990321663666USD
- 2026-11-06: 121.0484826574173USD
- 2026-11-07: 110.28861582000732USD
- 2026-11-08: 107.5986512510376USD
- 2026-11-09: 131.8083409332962USD
- 2026-11-10: 148.07544687561034USD
- 2026-11-11: 147.94813690864564USD
- 2026-11-12: 123.73844722638702USD
- 2026-11-13: 107.5986512510376USD
- 2026-11-14: 107.5986512510376USD
- 2026-11-15: 106.606815USD
- 2026-11-16: 139.87824320173644USD
- 2026-11-17: 130.81873924186706USD
- 2026-11-18: 123.73844722638702USD
- 2026-11-19: 124.3840551610794USD
- 2026-11-20: 103.56369583605193USD
- 2026-11-21: 103.56369583605193USD
- 2026-11-22: 103.56369583605193USD
- 2026-11-23: 118.3585095269165USD
- 2026-11-24: 125.59404778523255USD
- 2026-11-25: 118.3585095269165USD
- 2026-11-26: 111.63359810449218USD
- 2026-11-27: 103.56369583605193USD
- 2026-11-28: 103.56369583605193USD
- 2026-11-29: 103.56369583605193USD
- 2026-11-30: 117.17040017617035USD
- 2026-12-01: 122.39346494190215USD
- 2026-12-02: 125.03610992866516USD
- 2026-12-03: 124.96761768013USD
- 2026-12-04: 115.83949304875946USD
- 2026-12-05: 103.56369583605193USD
- 2026-12-06: 103.56369583605193USD
- 2026-12-07: 111.63359810449218USD
- 2026-12-08: 111.63359810449218USD
- 2026-12-09: 111.63359810449218USD
- 2026-12-10: 111.63359810449218USD
- 2026-12-11: 103.56369583605193USD
- 2026-12-12: 103.56369583605193USD
- 2026-12-13: 103.56369583605193USD
- 2026-12-14: 114.31011250815583USD
- 2026-12-15: 111.63359810449218USD
- 2026-12-16: 111.63359810449218USD
- 2026-12-17: 111.63359810449218USD
- 2026-12-18: 103.56369583605193USD
- 2026-12-19: 103.56369583605193USD
- 2026-12-20: 103.56369583605193USD
- 2026-12-21: 111.63359810449218USD
- 2026-12-22: 111.63359810449218USD
- 2026-12-23: 111.63359810449218USD
- 2026-12-24: 111.63359810449218USD
- 2026-12-25: 103.56369583605193USD
- 2026-12-26: 103.56369583605193USD
- 2026-12-27: 103.56369583605193USD
- 2026-12-28: 111.63359810449218USD
- 2026-12-29: 111.63359810449218USD
- 2026-12-30: 111.63359810449218USD
- 2026-12-31: 111.63359810449218USD
- 2027-01-01: 111.63359810449218USD
- 2027-01-02: 114.31011250815583USD
- 2027-01-03: 111.63359810449218USD
- 2027-01-04: 118.3585095269165USD
À noter : veuillez contacter l'hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation, afin de prendre les dispositions nécessaires à votre arrivée. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après 15 h 00. Si vous prévoyez d’arriver en dehors des horaires normaux d’arrivée, vous devez contacter l’hébergement à l’avance pour obtenir les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces ou par carte de crédit peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 18 ans
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- En fonction des pays, certaines lois peuvent contraindre les personnes n'étant pas mariées à réserver des chambres séparées. Dans le cas où l'hébergement l'exigerait, les clients sont chargés de fournir la preuve de leur mariage.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Les animaux de compagnie, y compris les animaux d'assistance, ne sont pas acceptés dans cet hébergement.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner buffet coûte environ 220 MAD par adulte et environ 110 MAD par enfant.
- Navette aéroport : 500 MAD par véhicule, aller simple
- Navette aéroport : 500 MAD par enfant, aller simple
- Lit d'appoint : 900.0 MAD par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Chambres non-fumeurs
Service en chambre
Service de voiturier
Nettoyage à sec
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Chambre familiale
Parking
Parking
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Services
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Laverie
24-Hour Front Desk
Concierge Services
Connexion Internet
Wi-fi gratuit