Name: Seward Windsong Lodge
Address: Mile 0.5 Herman Leirer Road, Seward, Alaska, US
Rating: 8.9

Ce qu'en disent des voyageurs

Au Seward Windsong Lodge, les voyageurs apprécient le cadre paisible et boisé à proximité du glacier Exit, ainsi que la navette et le personnel serviables, mais soulignent certains compromis, tels que des murs fins, des oublis occasionnels de ménage et des chambres simples présentant quelques particularités, comme des lavabos situés à l'extérieur de la salle de bain.

La restauration sur place et le café sont pratiques et souvent savoureux, bien que les prix s'accumulent, le petit-déjeuner puisse être irrégulier et les heures du déjeuner limitées. Les chambres sont confortables et rustiques, mais certaines sont vieillissantes, peuvent devenir chaudes sans climatisation et quelques-unes ne disposent pas de micro-ondes. Cet hôtel est idéal pour les voyageurs qui privilégient la nature et la commodité aux équipements de type station balnéaire.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'établissement propose une navette gratuite et fréquente pour la ville, ainsi qu'un restaurant, un café et une boutique de cadeaux sur place ; le stationnement est facile. Les équipements sont limités (pas de piscine ni de jacuzzi), les prix peuvent sembler élevés et certains bâtiments n'ont pas d'ascenseur.

Avis de voyageur à ce sujet

10

Jeffrey

29 juil. 2024

·

A séjourné 2 nuits

about 5 minutes from seward in a quiet wooded area. rooms and lodge are all well maintained, comfortable and up to snuff. coffee shop in lodge and full service restaurant for all meals. shuttle bus to go into seward. there is no comparison to anything else in seward. the others are not as nice, busier, but less expensive.

8

Mai

28 mai 2024

·

A séjourné 3 nuits

Great location by the Resurrection River and Exit Glacier. Resurrection Road House Restaurant is convenient and good for dinner. Wished that there were more amenities like pool or hot tub.

8

Charles

21 sept. 2025

·

A séjourné 2 nuits

We had two nights here, big comfortable room, hotel is easy to find and good car parking. Reception staff, I cannot speak too highly about them, they were brilliant when I needed them. However, as it was a two night day on the second day we got back to our room to find that towels have been changed but the beds were left unmade and coffee, cups etc were not replenished, they were only paper cups as well! When I complained to reception the first thing they said to me was are you a HollandAmerica cruise customer? Should that make any difference? of course I was not Holland America but I was a paying customer. Sloppy housekeeping meant 4 star review and not 5.

10

Janet

13 sept. 2025

·

A séjourné 2 nuits

We had a very enjoyable stay at this lovely lodge which was built in such a beautiful setting a couple of miles out of town. Our spacious room was very quiet and was a quick walk to the restaurant/bar and lobby. We found all the staff to be friendly and helpful and the shuttle bus to and from downtown, the station and the harbour was very reliable.

10

John

16 juil. 2025

·

A séjourné 1 nuit

The property was gorgeous, the staff was all great and the room was very comfortable. The greatest part of the place, in my opinion, was the shuttle. The shuttle runs every hour and takes you to a few places around town. They'll also drop you other places along the way if you ask nicely. There's no cost, and the drivers all do a great job of pointing things out, offering suggestions and just being great Seward ambassadors. There's a free city shuttle going around the town that stops at some places the Windsong shuttle doesn't go to, so between the two, you don't need to do any of your own driving if you don't want to.

8

Dawn

20 mai 2024

·

A séjourné 1 nuit

The room was clean and cozy. A bit pricey. Could’ve offered a cup of coffee in the lobby at no charge, but instead there was a little coffee bar that charged five dollars for a cup of coffee. They had a restaurant on the property, but also was pricey. $25 for the breakfast buffet.

8

Allison

22 août 2025

·

A séjourné 2 nuits

Loved this property! It has a great lodge too. Heck I’m with coffee bar and store. The entire property is very nice and feels like your in the middle of the woods. The cabins are spread out in the property and each have 6 rooms. They have a guest shuttle to take you downtown ( about 7 minute drive ) and other stops. Highly recommend!

10

Lindsay

25 juin 2025

·

A séjourné 2 nuits

Remote feel, clean rooms. They include a fan in the room for warmer summer days. Restaurant onsite is great for being remote. Beautiful views. Free bus transportation to town is efficient & a great perk.

10

Thomas

6 août 2024

·

A séjourné 2 nuits

The WindSong is conveniently located to Seward Alaska. They also provide a free shuttle bus to the Boat areas and to restaurants in marina boat area as well as downtown. The shuttle drivers are Kathleen and Martha and they are very friendly and informative. The WindSong is great but you just request first floor if you have difficulty with stairs and carrying luggage up stairs as there is no elevator. The Lodge has a restaurant and a coffee shop too.

10

Rusty

27 juil. 2025

·

A séjourné 1 nuit

Great restaurant on site.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients trouvent les chambres et les locaux propres, mais les avis mentionnent également un ménage irrégulier (serviettes changées mais lits non faits), des oublis d'aspirateur, des odeurs et de petits problèmes d'entretien, comme des drains lents ou des débris sur le balcon.

Avis de voyageur à ce sujet

4

Rajveer

21 juin 2025

·

A séjourné 2 nuits

We requested for room cleaning and vaccuming the floor . Which was not done they just made the bed and no other requested things were done

10

Susan

11 sept. 2025

·

A séjourné 1 nuit

Clean room

6

Andrew

13 sept. 2025

·

A séjourné 3 nuits

We had high expectations for the property based on past reviews. The rooms are spread out across the area of the property but we didn’t mind that. The room felt dirty and there was a dead fly with dried blood on the windowsill that looked to have been there for a while. We mentioned this to the front desk and the person didn’t seem concerned, but asked if we wanted house keeping and we said yes, but upon returning to our room we only found the bath towels had been changed, so we mentioned this issue and requested cleaning for the next day. The room wasn’t cleaned properly, only the towels were changed and I mentioned the dead fly still remained plus the beds untouched. Apparently the person at front desk explained that if there was any single item of clothing on the beds, staff wouldn’t touch the bed (we should’ve been told before, not after, the fact). The flu remained there at check out. The area around is beautiful so that’s the only reason to recommend. The restaurant next door was expectedly busy for breakfast, long wait time for pancakes and french toast (which was cold, even a table next to us had cold French toast). We couldn’t wait another 30 minutes for a fresh dish after having waited a while already, as we had a tour to get to, so we mentioned this to the staff who deducted 30% off the item from the bill. I would eat elsewhere as the value for money and quality of food isn’t great.

10

Ounan

10 août 2025

·

A séjourné 1 nuit

Room was clean and well maintained. Lobby is nice and cozy. The only drawback is that the sink is a little bit clogged.

10

Kathy

23 mai 2025

·

A séjourné 2 nuits

Lodge is clean and a great location. Enjoyed our stay. Would stay again.

6

KATHY

11 juil. 2025

·

A séjourné 2 nuits

Room smelled like a basement. Shower very slow to drain. Did not like sink in sleeping area.

10

cheryl

4 août 2025

·

A séjourné 1 nuit

The breakfast was good and server very nice The room was clean but a beer csn on the bslcony

10

Meghan

16 août 2025

·

A séjourné 1 nuit

I had a wonderful experience during my stay. The room was as described and extremely clean. The lobby was beautiful with a cozy fireplace for the chilly/cloudy day I arrived. My only regret was that I only needed to stay one night. If I go back to Seward, I will definitely be booking it here again.

10

Nicole

5 sept. 2025

·

A séjourné 1 nuit

Really nice and clean. Nice staff. I would definitely stay here again.

6

Heidi

15 juil. 2025

·

A séjourné 2 nuits

Booked this stay based on the positive online reviews. Pros: beautiful and convenient location, easy check in, easy parking, quiet. 5 minutes to town. Cons: unfortunately not clean. We immediately requested a vacuum to clean the floors ourselves (visible dirt, chunks of something around in the carpet) and had to clean the bathroom floor of quite a few hairs that were not ours. Toilet seat was loose and needed replacement.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables et souvent spacieuses, avec une ambiance rustique de chalet. Plusieurs signalent des murs fins et du bruit provenant de l'étage, l'absence de climatisation entraînant des chambres chaudes en été, un lavabo placé à l'extérieur de la salle de bain, un décor daté et l'absence de micro-ondes dans certaines chambres.

Avis de voyageur à ce sujet

10

Gail

29 juil. 2025

·

A séjourné 2 nuits

Windsong Lodge was great. It's close to the main city and Kenai Fjords national park Rooms are spacious and clean, although they didn't have a microwave. Would definitely stay there again. Staff was very friendly too.

8

Jordan

5 sept. 2025

·

A séjourné 2 nuits

Everything was great. Only complaint I would have would be the bathroom. Kinda dim, not good water pressure, and the sink is outside the bathroom next to the beds. Personal preference

6

L

6 juil. 2024

·

A séjourné 1 nuit

We were put in the Windflower building. The property is nice and the room was fairly clean. However there is some maintenance issue, possibly with the pipes. When using any water, there is a VERY loud vibrating sound from the walls. It also appears to be happening when we aren't using the water, but possibly when other rooms in the bldging run water as well. Not the peaceful night sleep we were envisioning for the price.

8

Rachel

3 août 2025

·

A séjourné 1 nuit

This is a great option right outside Seward port. Nice and clean…but an older property. No AC and the bathroom sink was beside the bed (odd layout). However the grounds were gorgeous and the Reaurrection Roadhouse food was amazing!

8

Chirag

19 juil. 2025

·

A séjourné 1 nuit

We enjoyed our 1-night stay at this property. The onsite restaurant is amazing, and a must try. The hotel offers a shuttle to the town of Seward, which is very convenient. The staff was friendly and offered great tips, including allowing us to park our car at the hotel when we went on our 8.5 hour glacier cruise in Seward. The only reason for a 4 star rating, is the layout is the room. Our room had the bathroom sink outside the bathroom - not great for those sleeping.

8

Sofia

10 août 2024

·

A séjourné 1 nuit

Beautiful property. Rooms are clean and comfortable but no AC. It was very hot and stuffy in August. Communication between Expedia and property is not great either.

6

Thomas

7 juin 2025

·

A séjourné 2 nuits

While the lodge is fairly new, and the decor is charming, there is very little insulation or sound proofing. Each unit has 8 or so rooms, and you can hear all the other guests walking, toilets flushing, showers running etc. When others go up and down the outdoor stairs or walk along the porches, it sounds like an army going by. We stayed 3 nights with different neighbors but it was loud no matter who was around. The Hotel and staff are seasonal, and since we stayed early in the season, no one seemed to know what they were doing. From checking in to getting coffee from the breakfast bar, every staff member was confused or incompetent. Room was missing a microwave and there was no iron either. Free shuttle to points around town was a pleasant bonus.

10

Heidy

19 sept. 2025

·

A séjourné 1 nuit

The lodge itself is very charming — the cabins have that cozy, rustic feel and the setting along the road to Exit Glacier is beautiful. It really feels like a peaceful getaway in the woods. Unfortunately, our experience was overshadowed by how thin the walls are. We could hear absolutely everything going on in the cabin next door, and let’s just say it was not the kind of “wilderness sounds” we were hoping for. It made it very hard to get any sleep with all the noise and excitement coming through the walls. Overall, it’s a cute place in a great location, but soundproofing is a serious issue. Be prepared — you may end up hearing more than just the glacier river running by.

4

Raymond

26 août 2025

·

A séjourné 2 nuits

Very poorly insulated for noise. Try to get an upstairs room because otherwise you will hear every footstep, door opening, toilet flush, etc. it is loud! Rooms need modernization. Location is amazing.

8

Walter

26 juil. 2025

·

A séjourné 1 nuit

Great location, cozy atmosphere in a beautiful forest, the rooms are a little dated though and it was hard to reach a comfortable temperature even though there is a thermostat in the room. The bathroom sink and mirror in the sleeping area is very impractical (you can't avoid waking up your travel partners). Their restaurant is surprisingly really good with a new chef and does not deserve the current poor ratings.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement salué pour sa gentillesse et son aide, les chauffeurs de navette et l'équipe de la réception aidant pour la logistique et les visites. Certains clients ont rencontré des problèmes de réactivité du service de ménage, des entrées anticipées dans les chambres, des confusions lors de l'enregistrement ou des frais imprévus.

Avis de voyageur à ce sujet

6

Chad

10 sept. 2025

·

A séjourné 3 nuits

The property could use updating and there were added costs for “amenities” that aren’t appropriate in this day and age. Properties need to stop charging hidden fees. We booked via Expedia and it clearly stated “includes all fees and taxes” and then we were billed separately. We also had charges from “Facebook Pay” for “convenience store groceries” that turned out to be for charges at the Roadhouae but this stuff needs to be more clear to the guests. The folks at the front desk were extremely friendly and the property is in a quiet and peaceful location.

10

Patricia

7 juin 2025

·

A séjourné 1 nuit

First, amazing service and super easy convenient transportation. Best part is the transportation and handling of the luggage. Our luggage from train was handled to our rooms from our rooms to the cruise ship without us touching them. Close to everything too. Only complaint is late check in 4 pm no room for sooner.

10

Robert

15 juin 2025

·

A séjourné 1 nuit

The lobby is AMAZING!, As are the front desk staff! They were so welcoming, helpful and kind. I handed them a twisted mess of reservations from 3rd party sites due to a change in plans, they ironed it out promptly and accommodated us to our liking. A big thank you to them! Our rooms are squeaky clean and new!!

10

Stephanie

28 juil. 2024

·

A séjourné 1 nuit

Perfect place to stay. Amazing service and we loved the shuttle driver Kathleen

8

Sara

7 juil. 2025

·

A séjourné 1 nuit

I was on the bottom floor so you can hear everything from the floor above you. The room doesn’t have a/c so a fan would have been nice. The staff came in the room while we were out and after we had already checked in our room and dropped off our things. And they entered the room the following morning while we were in there - before checkout time. So- that was uncomfortable but overall, I loved the lodge and the cafe and I will still definitely come again. The staff was friendly.

10

Janet

13 sept. 2025

·

A séjourné 2 nuits

We had a very enjoyable stay at this lovely lodge which was built in such a beautiful setting a couple of miles out of town. Our spacious room was very quiet and was a quick walk to the restaurant/bar and lobby. We found all the staff to be friendly and helpful and the shuttle bus to and from downtown, the station and the harbour was very reliable.

10

Nilanjana

6 juil. 2025

·

A séjourné 1 nuit

Great location - nestled in wilderness yet close to the town. Great shuttle service - drivers Jimmy & Mike were friendly, helpful and informative. Kathy at front desk arranged our Exit glacier tour when we were not able to get anything since it was the 4th of July. It’s definitely overpriced (400$+ per night) but at least the experience was great!

8

Joyce

21 août 2025

·

A séjourné 1 nuit

We left a small bag of souvenirs in the shuttle at the train station. They were found and mailed to us but we were charged for the inconvenience in addition to the postage. I am not sure if this is customary but the charge seemed unreasonable given the amount of money spent on the room and at the restaurant.

4

Melissa

7 juil. 2024

·

A séjourné 1 nuit

Received no help or extra information at check in, just the key. The room needs a serious remodel; who wants a sink next to their bedside. Nothing modern about these rooms. The next morning I went in search for coffee and a bagel and at the breakfast restaurant was informed if I wanted breakfast i should have asked at check in. A knock at our door at 9:45am to ask when we will be checking out? I thought check out was at 11am.

10

Robert

18 juin 2025

·

A séjourné 1 nuit

Front desk staff was amazing! Super friendly and helpful young staff, notably “Micha” coordinated a mess I dealt her with changes in 3rd party reservations. Hotel was super clean and updated with super comfy beds.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Cadre paisible et boisé, à quelques minutes en voiture du centre-ville de Seward et très proche du glacier Exit, avec une navette qui facilite les déplacements. Certains soulignent que l'établissement est situé en dehors de la zone principale de la ville.

Avis de voyageur à ce sujet

10

Gail

29 juil. 2025

·

A séjourné 2 nuits

Windsong Lodge was great. It's close to the main city and Kenai Fjords national park Rooms are spacious and clean, although they didn't have a microwave. Would definitely stay there again. Staff was very friendly too.

8

Mai

28 mai 2024

·

A séjourné 3 nuits

Great location by the Resurrection River and Exit Glacier. Resurrection Road House Restaurant is convenient and good for dinner. Wished that there were more amenities like pool or hot tub.

10

James

11 juil. 2025

·

A séjourné 3 nuits

Clean and updated. Near great restaurants and a National park.

10

Stephanie and Laurence

20 juil. 2025

·

A séjourné 1 nuit

Beautiful property. Friendly staff. Spacious room

8

Edward

10 juil. 2025

·

A séjourné 1 nuit

Close to town.

10

Janet

13 sept. 2025

·

A séjourné 2 nuits

We had a very enjoyable stay at this lovely lodge which was built in such a beautiful setting a couple of miles out of town. Our spacious room was very quiet and was a quick walk to the restaurant/bar and lobby. We found all the staff to be friendly and helpful and the shuttle bus to and from downtown, the station and the harbour was very reliable.

8

Allison

22 août 2025

·

A séjourné 2 nuits

Loved this property! It has a great lodge too. Heck I’m with coffee bar and store. The entire property is very nice and feels like your in the middle of the woods. The cabins are spread out in the property and each have 6 rooms. They have a guest shuttle to take you downtown ( about 7 minute drive ) and other stops. Highly recommend!

10

JAMES

18 août 2025

·

A séjourné 2 nuits

Great location

10

Pradeep

31 juil. 2024

·

A séjourné 1 nuit

Quiet and clean property.

10

Sudheer Peddineni

12 juil. 2025

·

A séjourné 2 nuits

Nice property near exit Glacier

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

De nombreux clients ont apprécié le restaurant sur place pour des dîners pratiques et savoureux. Plusieurs mentionnent des prix élevés, une qualité ou des temps d'attente du petit-déjeuner irréguliers, et un café payant.

Avis de voyageur à ce sujet

8

Sandy

21 juil. 2024

·

A séjourné 2 nuits

The restaurant breakfast was not the best. Cold coffee. Ran out of plates, had to tell staff to refill missing items …. Even then it took them a long time. Not worth the 25$

6

Andrew

13 sept. 2025

·

A séjourné 3 nuits

We had high expectations for the property based on past reviews. The rooms are spread out across the area of the property but we didn’t mind that. The room felt dirty and there was a dead fly with dried blood on the windowsill that looked to have been there for a while. We mentioned this to the front desk and the person didn’t seem concerned, but asked if we wanted house keeping and we said yes, but upon returning to our room we only found the bath towels had been changed, so we mentioned this issue and requested cleaning for the next day. The room wasn’t cleaned properly, only the towels were changed and I mentioned the dead fly still remained plus the beds untouched. Apparently the person at front desk explained that if there was any single item of clothing on the beds, staff wouldn’t touch the bed (we should’ve been told before, not after, the fact). The flu remained there at check out. The area around is beautiful so that’s the only reason to recommend. The restaurant next door was expectedly busy for breakfast, long wait time for pancakes and french toast (which was cold, even a table next to us had cold French toast). We couldn’t wait another 30 minutes for a fresh dish after having waited a while already, as we had a tour to get to, so we mentioned this to the staff who deducted 30% off the item from the bill. I would eat elsewhere as the value for money and quality of food isn’t great.

10

Jolie

29 juin 2025

·

A séjourné 2 nuits

Great place to stay for a trip to Seward. Cozy, clean and friendly. Great restaurant on site.

10

Jeslyn

7 août 2025

·

A séjourné 1 nuit

Clean, big rooms. Extremely friendly/helpful staff. Located just outside of town in a beautiful area. Restaurant/bar has good food. There's a very frequent shuttle into town. One of the most beautiful hotels in Seward.

8

Dawn

20 mai 2024

·

A séjourné 1 nuit

The room was clean and cozy. A bit pricey. Could’ve offered a cup of coffee in the lobby at no charge, but instead there was a little coffee bar that charged five dollars for a cup of coffee. They had a restaurant on the property, but also was pricey. $25 for the breakfast buffet.

10

Anthony

13 sept. 2023

·

A séjourné 2 nuits

Very nice facilities a short distance for Exit Glacier. The restaurant and bar were close and had great options for most appetites.

10

patrick r

18 juin 2025

·

A séjourné 1 nuit

The property was beautiful, the restaurant was delicious, and it was perfectly located to meet our need.

8

Walter

26 juil. 2025

·

A séjourné 1 nuit

Great location, cozy atmosphere in a beautiful forest, the rooms are a little dated though and it was hard to reach a comfortable temperature even though there is a thermostat in the room. The bathroom sink and mirror in the sleeping area is very impractical (you can't avoid waking up your travel partners). Their restaurant is surprisingly really good with a new chef and does not deserve the current poor ratings.

10

Elisa

13 juil. 2025

·

A séjourné 1 nuit

The restaurant was excellent.

10

Rusty

27 juil. 2025

·

A séjourné 1 nuit

Great restaurant on site.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Seward Windsong Lodge

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 2 grands lits

Chambre Deluxe, 2 grands lits, balcon

Avis des voyageurs sur Seward Windsong Lodge

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

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