Secrets The Vine Cancun - All Inclusive Adults Only
US$ 372
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 372
/noite
Média para setembro
Preços médios mensais
Em Secrets The Vine Cancun - All Inclusive Adults Only, o preço por noite é, em média, US$ 347 no mês mais barato (julho) e US$ 702 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 597 |
| fevereiro | US$ 702 |
| março | US$ 568 |
| abril | US$ 456 |
| maio | US$ 390 |
| junho | US$ 357 |
| julho | US$ 347 |
| agosto | US$ 408 |
| setembro | US$ 372 |
| outubro | US$ 421 |
| novembro | US$ 523 |
| dezembro | US$ 607 |
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set. · US$ 372
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Mais caro: fevereiro (aprox. US$ 702)
Mais barato: julho (aprox. US$ 347)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 4 piscinas exteriores, Sauna e uma sala ...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Entre as várias propostas de lazer e entretenimento para as suas férias contam-se 4 piscinas exteriores, Sauna e uma sala de fitness. Wi-fi grátis, serviços de concierge e uma loja de presentes/quiosque de jornais figuram também entre o leque de comodidades deste alojamento de estilo Art Déco. Apanhe o autocarro do hotel para visitar os principais pontos de interesse do local.
Comodidades para negócios
As principais comodidades incluem um business center, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Cancún? Este alojamento dispõe de uma zona para conferências e de salas de reuniões, com uma área total de 2 metros quadrados. Há estacionamento com motorista grátis no local.
Restaurante
Deleite-se com o melhor da cozinha mexicana no Market Cafe, um restaurante onde pode apreciar vistas para o oceano. Se preferir, poderá quedar-se no aconchego dos lençóis e dar uma vista de olhos pelo cardápio do serviço de quarto 24 horas. Peça uma bebida bem gelada no bar de praia ou num dos 7 bares/lounges ou 3 bares junto à piscina.
Quartos
Sinta-se em casa num dos 497 quartos com um televisor de ecrã plano. As unidades contam com uma varanda com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ligue-se à internet com e sem fios gratuita para estar sempre contactável. Em alternativa, assista a uma seleção de canais via satélite. As casas de banho têm um polibã com um chuveiro fixo e artigos de higiene grátis.
Localização
Com uma estadia Secrets The Vine Cancun - Adults Only - All Inclusive em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Campo de Golfe Iberostar Cancún e de Centro Comercial La Isla. Este alojamento com tudo incluído está a 4,9 km (3 mi) de Playa Delfines e a 25,3 km (15,7 mi) de Clube de Golfe Moon Palace.
O que há nas proximidades
Playa Ballenas(0.1 milhas)
Lagoa Nichupté(0.3 milhas)
Aquaworld(0.6 milhas)
Centro Comercial Luxury Avenue(0.8 milhas)
Kukulcan Plaza(0.9 milhas)
Oasis Arena(1.1 milhas)
San Miguelito(1.1 milhas)
Playa Marlín(1.2 milhas)
Praias da Zona Hoteleira(1.2 milhas)
Museo Maya de Cancún(1.4 milhas)
Campo de Golfe Iberostar Cancún(1.4 milhas)
Museo Sensorial del Tequila(1.5 milhas)
El Sol de Cancún(1.5 milhas)
Centro Comercial La Isla(1.6 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(1.7 milhas)
O aeroporto preferencial para Secrets The Vine Cancun - Adults Only - All Inclusive é o de Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(11 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Localização
Boulevard Kukulcan Km 14.5 Retorno del Rey Lote 38 & 38B, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Playa Ballenas (0.1 milhas)
Lagoa Nichupté (0.3 milhas)
Aquaworld (0.6 milhas)
Centro Comercial Luxury Avenue (0.8 milhas)
Kukulcan Plaza (0.9 milhas)
Oasis Arena (1.1 milhas)
Opções de quartos
7
Preferred Club Honeymoon Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
770 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
8
Preferred Club Honeymoon Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
770 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
7
Preferred Club Master Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
1324 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
6
Deluxe Partial Ocean View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
475 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Preferred Club Deluxe Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
475 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Honeymoon Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
775 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
9
Preferred Club Master Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
1324 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
6
Deluxe Ocean View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
475 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
7
Preferred Club Deluxe Ocean View Double
Detalhes do quarto
2 Camas De Casal
Dormidas 3
475 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
5
Deluxe Partial Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
475 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
8
Preferred Club Junior Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
712 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Master Suite Ocean View
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
1324 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
6
Honeymoon Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
770 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
5
Deluxe Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
474 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Junior Suite Ocean View King
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
712 ft²
VarandaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)
6
Master Suite Ocean Front
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 3
1324 ft²
VarandaÁrea de refeições separadaAr condicionadoWi-Fi (gratuito)Camas dobráveis ou camas extra (gratuitas)Banheira de hidromassagem privada interiorBanheira de hidromassagem privada
Avaliações dos hóspedes
8.8
Fabuloso
Com base em 3.101 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
85%
Família
4%
Grupos
7%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Secrets The Vine Cancun - All Inclusive Adults Only, os viajantes elogiam consistentemente a equipe simpática e atenciosa, os quartos limpos com vistas deslumbrantes para o oceano e o fácil acesso à praia e à piscina, descrevendo uma atmosfera relaxante, exclusiva para adultos, com muitas atividades e algum entretenimento noturno.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Secrets The Vine Cancun - All Inclusive Adults Only, os viajantes elogiam consistentemente a equipe simpática e atenciosa, os quartos limpos com vistas deslumbrantes para o oceano e o fácil acesso à praia e à piscina, descrevendo uma atmosfera relaxante, exclusiva para adultos, com muitas atividades e algum entretenimento noturno.
As áreas de spa e piscina recebem elogios frequentes, e muitos hóspedes apreciam as vistas dos andares superiores. Os pontos negativos comuns incluem longas esperas para o jantar devido à falta de reservas, a insistência na oferta de vinho, extras ou apresentações de timeshare, e uma comida que varia de excelente a razoável. Alguns mencionam pontos desatualizados ou desgastados, odores ocasionais ou problemas de manutenção, e problemas esporádicos com o ar condicionado ou a atribuição de quartos. É ideal para viajantes que buscam uma escapada tranquila, exclusiva para adultos.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Várias piscinas, fácil acesso à praia e um spa bem avaliado se destacam; cabanas e uma área Preferred Club estão disponíveis. O ambiente é tranquilo, com entretenimento limitado durante o dia, e vários hóspedes notam o fechamento antecipado da piscina e a concorrência ocasional por espreguiçadeiras.
Avaliações dos hóspedes relacionadas
8
Stacy
5 de out. de 2025
·
A estadia foi de 4 noites
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
Excellent service but its a quiet resort. There is no entertainment at the pools. Only one pool has music. No entertainment venue. Just small performances every once in awhile at one of the bars. If you just want to relax, its a great resort. If you want entertainment, you will be disappointed.
8
Josette
10 de jul. de 2025
·
A estadia foi de 3 noites
The pools were large and quiet.
The pools were large and quiet.
10
Katia
2 de ago. de 2025
·
A estadia foi de 5 noites
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
An excellent hotel offering a wide range of dining options. The preferred club suites are exceptionally spacious and comfortable. However, I would prefer a firmer mattress as the current one was too soft for my liking. Additionally, enhancing the pool areas with music would greatly improve the atmosphere, considering this is an adult-only hotel and not a spiritual retreat. Overall, I highly recommend this hotel.
10
Adrienne
4 de nov. de 2025
·
A estadia foi de 3 noites
The ocean view was beautiful. The spa experience was amazing.
The ocean view was beautiful. The spa experience was amazing.
10
Tiffany Monet Walker
2 de out. de 2025
·
A estadia foi de 2 noites
Spa was excellent , very relaxing , staff was incredible.
Spa was excellent , very relaxing , staff was incredible.
10
Gisselle
25 de ago. de 2025
·
A estadia foi de 2 noites
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
From the minute we arrived, the staff was amazing. They were kind and accommodating, especially considering our flight arrived super early. We did not have any unpleasant interactions while at Secrets the Vine. Special shoutout to Alejandro, front desk; James, Nebbiolo Ristorante; Manuel, Bluewater Grill; and all of the bartenders and staff they made our short stay amazing. Drawbacks: All of the pools close before 8pm. If you want a “lively” resort, this isn’t for you. It’s super relaxed and great for meeting new people as you can hear each other talk. The beach was full of seaweed, but that’s going on at every hotel/resort in the area. They all clean it over night so if you wake up super early you can probably swim for a while. We opted for a day trip to Isla Mujeres for our beach fix. Overall, We would definitely return as I still want to try their Asian Restaurant, Dragons, and I absolutely loved the experience. If I am taking my full family I would go to their sister property Breathless.
8
Prashanth
1 de dez. de 2025
·
A estadia foi de 4 noites
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Dy
17 de jul. de 2025
·
A estadia foi de 5 noites
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
Secrets was a great resort for me and my wife to celebrate our anniversary. No kids really helped at the pool and speaking of cools, they have 3 great pools that are big and comfortable. The restaurants were DELICIOUS! especially the Sea Salt. The staff was super accommodating, friendly and helpful, which is always nice. I would highly recommend this for anyone!
10
John
19 de fev. de 2026
·
A estadia foi de 3 noites
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
This was an amazing stay! The resort was immaculate and our room with the full ocean view was amazing! Our private concierge checked in on us daily and helped navigate everything there was to do. The food, especially the breakfast, was top notch. Lots of night time entertainment to go along and the pools were great. Just be sure to get there early to get your spot. We loved it so much, we plan to return.
10
Julius
23 de out. de 2025
·
A estadia foi de 3 noites
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
As avaliações descrevem frequentemente o resort e os quartos como muito limpos e bem conservados. Uma minoria relata problemas de manutenção ou odores em algumas áreas (por exemplo, cheiro de tinta ou esgoto) e desgaste ocasional.
Avaliações dos hóspedes relacionadas
6
GREGORY
18 de set. de 2025
·
A estadia foi de 5 noites
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
Great room …. Maybe the best I have stayed in…. The room and the building overall is showing wear and tear…. As we were starting our last evening the elevators malfunctioned. Room service choices were pretty limited and the phone didn’t always get answered….. once we never received our order but a guy did come to the door with another room’s order…. Front gate security was senseless and unnecessarily slow…. I told the gatekeeper that my name was Philip Calderon and he looked for that name on the list. Hotel has some great bones but the staff is really mismanaged. Food was ok pool was nice….. took me 35 minutes to order a beer and there appears to me that they are not under staffed…..overall pretty frustrating to be at such a nice place for the staff to be killing the good vibes
10
Latoya
15 de nov. de 2025
·
A estadia foi de 3 noites
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
The property was very well kept and clean. Customer service is awesome, we really enjoyed the stay.
4
William
21 de out. de 2025
·
A estadia foi de 6 noites
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
Hotel smelled like paint, room 1003 not completely stocked when checked in. Roof leaking outside front door floor had water every morning in front of door rags placed on floor
10
Richard Damion
29 de nov. de 2025
·
A estadia foi de 5 noites
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
Excellent customer service! Clean rooms, attentive staff, delicious food and beautiful grounds
10
Hac Van
8 de nov. de 2025
·
A estadia foi de 7 noites
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
The room was clean. Service was impeccable and everyone that worked there seemed genuinely happy and was helpful. The food was better than I expected.
10
Amarjit
3 de nov. de 2025
·
A estadia foi de 6 noites
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
6
Cindy
19 de set. de 2025
·
A estadia foi de 3 noites
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
Property is beautiful but there were some issues needing repair. Overall, great stay, lovely staff, nice property with beautiful views.
8
Autumn
18 de out. de 2025
·
A estadia foi de 4 noites
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
staff was lovely. rooms could use cleaner furniture and softer sheets. a strange sewage smell was present in one end of the lobby by the piano bar/asian fusion restaurant. food was great! the pools and beach access was also picture perfect.
10
Erica
29 de set. de 2025
·
A estadia foi de 3 noites
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
I had an absolutely wonderful stay at Secrets The Vine in Mexico. From the moment I arrived, everything was immaculate—very clean, modern, and beautifully maintained. The staff was incredibly friendly, attentive, and welcoming, always going out of their way to make sure I felt comfortable and well taken care of. The atmosphere was relaxing, with stunning views that made every moment feel special. The rooms were spotless, and every detail showed a high level of care. I would highly recommend Secrets The Vine to anyone looking for a luxurious and stress-free getaway. This resort exceeded my expectations, and I will definitely be returning!
6
George
27 de out. de 2025
·
A estadia foi de 2 noites
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
The property was nice and clean. In certain areas of the property there was a bad sewer smell.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e confortáveis, com muitas vistas para o oceano e varandas grandes; os andares superiores impressionam. Alguns hóspedes relatam ar condicionado quente, vistas obstruídas ou elementos desatualizados/desgastados, e alguns notaram ruído de equipamentos em um lado do edifício.
Avaliações dos hóspedes relacionadas
8
Angelica Maria
3 de jul. de 2025
·
A estadia foi de 3 noites
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
Nice resort, food 6/10, room nice, AC could be blowing harder through the night,
8
Kimberly
19 de ago. de 2025
·
A estadia foi de 5 noites
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
I was HOT ALL OF THE TIME when in the room. The refrigerator did not keep anything cool. The food wasn’t very good. This property has gone downhill since I was last there.
10
Sukanya
1 de nov. de 2025
·
A estadia foi de 6 noites
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
Beautiful aesthetically designed resort, our room was spotless with a gorgeous ocean view, bed was comfy, ac worked perfectly. Excellent service by all resort staff at the restaurants, cafe, pool, lounge, lobby. The beach is private, though not too big but always kept clean. Enjoyed authentic Mexican cuisine at the Market Cafe and their enormous breakfast buffet. The shows were nice too especially Mexican night and Halloween celebrations. Wish they had cabanas or at least more beach chairs on the beach. Highly recommend.
10
Sherry J
21 de nov. de 2025
·
A estadia foi de 6 noites
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
Loved this hotel! This was our third trip to Cancun, and Secrets the Vine was our best trip so far. Room was spotless and spacious. Service was over the top hospitable. Entertainment was high quality all six nights we were there. Very active, festive international vibe. Highly recommend and we'll be back!
8
Megan Ann
7 de out. de 2025
·
A estadia foi de 3 noites
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
We spent a long weekend with split stay between an ocean view room and a preferred club honeymoon suite. The ocean view was nice and fairly clean. I think it was the south side of the building which was a little loud from the air conditioning units on the balcony. We switched to the honeymoon suit ocean front which was huge and had an L shaped balcony. The sun rise over the ocean from the bed was stunning. 3
8
Jenna
13 de nov. de 2025
·
A estadia foi de 3 noites
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
It said it was an ocean view, but the view from the room was of the building next door.. I was disappointed.
6
tapon
15 de ago. de 2025
·
A estadia foi de 3 noites
Room ac was not working properly. Very hot room
Room ac was not working properly. Very hot room
8
Ilene
26 de jul. de 2025
·
A estadia foi de 6 noites
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
Overall,we enjoyed our stay. We did upgrade to Preferred status and that was definitely a plus for us since the regular pools were quite loud and noisy. Seaweed is an issue so the beach wasn’t very enticing. Room was large, bed very comfortable, view was beautiful, food was better than average for all-inclusive, staff was very friendly and accommodating.
8
Jongwoog
20 de nov. de 2025
·
A estadia foi de 3 noites
Quiet and nice view
Quiet and nice view
10
Alexandria
3 de jul. de 2025
·
A estadia foi de 3 noites
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
Overall our stay was great. We loved our room and pool and beach areas were really nice. We also enjoyed the restaurants with the Italian being our favorite. My only complaint is they did not take reservations. I also wish the patio furniture was more comfortable.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado como simpático, atencioso e profissional, com recepcionistas e funcionários da piscina que se destacam. As reclamações recorrentes incluem a insistência na oferta de extras (vinho, extras, timeshare) e a demora ou dificuldade em conseguir mesa no jantar; relatos isolados mencionam interações rudes na recepção.
Avaliações dos hóspedes relacionadas
10
Rebecca
30 de nov. de 2025
·
A estadia foi de 5 noites
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
Courteous staff, delicious and abundant food, beautiful property, lots of entertainment
4
Kelvin L
31 de ago. de 2025
·
A estadia foi de 5 noites
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
F&B staff were unfriendly to me on several occasion. Several occasions I asked for drinks or appetizers and either had to ask repeatedly or the worker took care of other guess that were clearly there after me.At the bar they placed drinks in front of other guess and placed mine further down the bar and motioned me to go and get em. I spoke to 3 different managers about my situation and came to the realization that most of the staff were not interested in servicing a person the look like me. I’m a very calm respectful middle age man of color and had multiple encounters were staff members were smiling and polite to others and stoic looking to me. I tried my best to get passed the unfair treatment and realized that too many incidents had occurred. Once I spoke with the manger of the coffee shop, Victor, word got out of my displeasure and the service got worse. I would never go back the that place again and would probably steer clear of Cancún as a whole. The service in the Yucatán was totally different from Cancun Secrets the Vine. Never seen some many non smiling unfriendly people in a resort in my life. I’ve been to Punta Cana 2 times and the service was amazing. I give my overall experience a zero for the F&B section and average in my check in and good with room service and pool side workers Spoke with Isreal, Erica and Victor about the service on Friday. We spent over $3,000 on this vacation and I have a lot of bad memories to show for it!!!
8
Van den auwelant
28 de set. de 2025
·
A estadia foi de 2 noites
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
Recepcionista Enrique nos prometió mandar las maletas después del check in a las 15:30 dos horas después seguíamos esperando! La persona que me atendió cuando marcamos mucha falta de atención al cliente, el resto del personal bastante amable.
2
Soriya
25 de nov. de 2025
·
A estadia foi de 3 noites
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
I had the worst experience when it comes to checking in. The front desk girls were very rude and not helpful.
10
Amarjit
3 de nov. de 2025
·
A estadia foi de 6 noites
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
10
Christian
2 de jul. de 2025
·
A estadia foi de 4 noites
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
Loved every aspect of our stay *except* the high pressure timeshare sales pitch. Wasted three hours of our vacation for something we never wanted in the first place. For that they lose one star. However, I’d stay there again in a heartbeat.
6
William
29 de out. de 2025
·
A estadia foi de 5 noites
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
I would like a call to discuss this stay at 618-873-2835. I went all inclusive with Expedia and when we got there we had VIP members telling us about how we should sign up with Hyatt and had us sign up to do a tour which was supposed to only be 90 min and ended up being 3 hours when i got up and walked out. They did see my rayban glasses and got concerned that i was recording what they where telling us as they stated it was against Expedia for them to do what they where. This was my 1st vacation and also my 20 year anniversary getaway. The other complaint i have is i am highly contagious to mushrooms and i tol rhem that, i set up breakfast in bed for our anniversary and filled out the paper and when i turned it into the concierge, we even went over me being allergic to mushroom. I ordered the egss with vegetables and he did not say anything about there being mushrooms and when they arrived to the room we had just gotten up so our food was placed by the window and we went to sit down. They showrd us how to open the door to get the hot food and left. We finished our fruit and went to grt our hot breakfast and it was much to my suprise when i went to eat mine there was so many mushrooms we did not eat it and i went down and got breakfast from the market side cafee. I was terribly upset as the 2 times i have had accidently had mushrooms my throat had swollen up and i was rushed to hospital. The spa at the hotel is ok but the 1 across the road is 100 times better and way cheaper
8
Prashanth
1 de dez. de 2025
·
A estadia foi de 4 noites
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
10
Tyler
16 de nov. de 2025
·
A estadia foi de 3 noites
Incredible experience from check in to check out.
Incredible experience from check in to check out.
10
Pablo
22 de nov. de 2025
·
A estadia foi de 5 noites
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado à beira-mar na Zona Hoteleira de Cancún, com acesso rápido à praia; vários hóspedes o acharam conveniente para traslados do aeroporto e locais próximos. Alguns observaram que não é o mais próximo das lojas e que algas podem afetar a costa sazonalmente.
Avaliações dos hóspedes relacionadas
10
Emanuel
23 de out. de 2025
·
A estadia foi de 4 noites
Very nice location and accomadations
Very nice location and accomadations
8
Thomas
19 de out. de 2025
·
A estadia foi de 6 noites
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
Nice beach and pool areas. Restaurants were the biggest disappointment. Problems with service in the restaurants, food quality, wait times. Preferred club was not worth the upgrade. Preferred restaurant was the worst on the property. Preferred pool area was not as nice as other pools and the 21st floor lounge area for preferred guests was just a small room with a small bar and some snacks. Premium label liquor wasn’t offered at the pool or beach areas and only a few premium labels were offered. Junior suite was nice and had a large shower but only Pringles and m&m’s were offered as snacks in the room. We had to buy a bottle of wine to watch the Mexican night show. The 7 course Chefs table was a nice dinner but it was an extra $250 per couple. This property is in the hotel zone but not as close to the shopping area. Property was clean and well maintained although there was an horrible sewer odor near the entrance/ lobby area of the building which was also in the piano bar, Dragons restaurant and sports bar. There were some very nice aspects of this resort and many staff members that worked hard to please guests but for us it just fell short in the restaurants. If you are a “foodie” like we are, you may want to explore some other options. If you just want a clean resort, well maintained beach, nice pools, and a quiet atmosphere, this may be for you.
10
Chrystal
29 de jul. de 2025
·
A estadia foi de 4 noites
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
This beautiful property is in a perfect location in the middle of the Hotel Zone. Spacious, well-designed rooms, all with ocean views. Staff were friendly and accommodating. The food in the buffet was spectacular! We also liked the Asian and the Mediterranean restaurants. Unfortunately, we didn’t get to try the steakhouse and Italian restaurants due to the strict dress code (long pants for men). The Peruvian restaurant had good service, but poor food quality. We really wanted to like it, but unfortunately the standard didn’t compare to the rest of the hotel. Nevertheless, this hotel exceeded our expectations and we would definitely stay there again.
10
Misty
16 de ago. de 2025
·
A estadia foi de 3 noites
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
Property very well protected with a gate and security. Area was nice, beach and pools very nice.
10
Erick
8 de out. de 2025
·
A estadia foi de 4 noites
The beach was awesome. The staff were the best! Super welcoming and helpful.
The beach was awesome. The staff were the best! Super welcoming and helpful.
10
Amarjit
3 de nov. de 2025
·
A estadia foi de 6 noites
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
hussien
8 de jul. de 2025
·
A estadia foi de 2 noites
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
All around good resort very close to some real nice spots like taboo and ilieos which were the highlight of the trip. I didnt like the no vapes no smoking areas anywhere on the property gota get on the main road but it is what it is, food was good vibes were nice real chill had a whole fire work show for the 4th staff super friendly not a bad go to
10
daniel
30 de nov. de 2025
·
A estadia foi de 3 noites
Really great staff, great facilities, right on the beach and great drinks and food
Really great staff, great facilities, right on the beach and great drinks and food
8
Jinghui
6 de nov. de 2025
·
A estadia foi de 7 noites
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
Very pleasant experience. The environment is beautiful, and the hotel has its own private beachfront along with three swimming pools. In addition to the Market Cafe buffet for breakfast and lunch, there are six different themed restaurants for dinner, all without the need for reservations. The hotel is about 20 minutes from the airport; I booked an Uber for around MX$304, which is about USD $16.
10
Julius
23 de out. de 2025
·
A estadia foi de 3 noites
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
Great resort if you like easy beach access and different pool options, adults only can be a small but big perk, helps with this resort
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã e vários restaurantes recebem elogios (notavelmente Dragons, italiano para alguns, e Bluewater/steakhouse para outros), mas o feedback geral é misto. Espere longas esperas para o jantar devido à falta de reservas e a insistência frequente na oferta de vinho; as opções para o dia/piscina podem parecer limitadas.
Avaliações dos hóspedes relacionadas
8
Michael
25 de jun. de 2025
·
A estadia foi de 4 noites
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
Great place for long weekend! Pools are great and people and staff are friendly! Breakfast and lunch at Market cafe are great. Dinner options are average and could use a upgrade overall.
6
Stacey
11 de set. de 2025
·
A estadia foi de 5 noites
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
Most of the staff was very pleasant and helpful. We did encounter a few people who were not so friendly. The waiter we had at the Italian restaurant our first night was not pleasant and we felt he was annoyed by our presence. The concierge service was great! The food overall was nothing spectacular. The Italian restaurant was not good at all. The hamburger at the grill by the pool was better than the Italian restaurant food. The Bluewater Grill (steak place) was good and very accommodating.
8
Kathi Wilson
25 de nov. de 2025
·
A estadia foi de 11 noites
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
We just returned from a wonderful 11 night stay at Secrets. Overall, we enjoyed our stay. Pro: customer service, coffee bar was the best!, food was good and often great. Cons: dinner seatings at several restaurants are a big struggle. Couple of times we had a 2 hour wait. So, work around is be in line at 6 or wait to 8. We would probably return.
10
KUNHYUNG
20 de out. de 2025
·
A estadia foi de 3 noites
Everything was excellent but the food wasn't great.
Everything was excellent but the food wasn't great.
8
Sherrie
9 de set. de 2025
·
A estadia foi de 4 noites
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
Great property. Pool bar staff was excellent. Food quality was so so. Dragons had the best food on the property. Good choices and flavors. Steak house and Italian were both lacking flavor.
8
Sophia
19 de ago. de 2025
·
A estadia foi de 4 noites
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
I recently stayed at this hotel in Cancun and overall had a great experience. The location was perfect and the style of the hotel was very clean, modern, and sleek. I especially appreciated that it was adults-only, which made for a relaxing atmosphere without kids around. The buffet breakfast and lunch were both very good—fresh, varied, and satisfying. Dinner, however, was hit or miss. The first night we tried the steakhouse and it was excellent, probably the best meal of the trip. Unfortunately, the other restaurants didn’t measure up. The Italian restaurant was pretty flavorless, relying on excess cheese to make up for the lack of taste. The sushi restaurant served good sushi, but the noodles in the ramen and udon were overcooked and disappointing. On the plus side, the drinks across the property were consistently amazing. The staff was kind and attentive, though I did notice that I had to bring up my Expedia Gold membership in order to receive a free upgrade (which was available), as it wasn’t offered or checked proactively. A big area for improvement was the music and entertainment. The poolside music was mostly bland English pop covers, which didn’t fit the setting at all. Being in Mexico, I would have loved to hear more variety, especially in Spanish. The live performers were enjoyable, but adding a DJ or a more dynamic music program would have made the vibe much better.
10
Amarjit
3 de nov. de 2025
·
A estadia foi de 6 noites
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
We stayed at this resort in October and we were very impressed by the location, right on the beach. The service staff were very courteous and polite and helpful from check in, concierge and service at all the restaurants. Our family was Vegetarian and every restaurant had a separate Vegan/Vegetarian menus and the staff were very accommodating to our dietary needs. We especially enjoyed having breakfast at the Market Cafe. It had excellent choices for Vegetarian food and we were there every morning. A very special thanks to the Manager at Market Cafe, Jose, along with the chef Enrique, and the staff Mitchell, Edgar, Bernie, Nicole and others made our trip very memorable. The pools were great and chairs were always available here. You can also walk right on to the beautiful sandy beach. The rooms were kept clean throughout the day. I would recommend this resort!!!
8
Prashanth
1 de dez. de 2025
·
A estadia foi de 4 noites
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
Hotel was great and service was top notch. Very good staff and the preferred club pool and area was great. Spa was awesome. Lots of amenities and plenty of stuff to do. Downsides: - some areas look really dated and not done - chipped walls, broken steps etc. - the resort looks sad and empty sometimes cos the places are too spaced out. The game room is all the way next to laundry area and could use some promotion or just awareness that it’s there - the food options are ok. It’s impossible to get a table at Dragons and they’re CONSTANTLY trying to sell you a bottle of wine everywhere you go. It’s really annoying after a while. I paid $650 a night and that really isn’t ALL Inclusive. Seems like penny pinching and isn’t 5 star behavior Managerial staff was amazing. We lost a phone and they went out of their way to find it All in, a great place but I wish they weren’t constantly trying to fleece their customers for extras everywhere. It’s petty.
6
juan c
18 de out. de 2025
·
A estadia foi de 4 noites
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
I went there with my wife. We have been to Yucatan 5 times and to be honest, this property falls below expectations. From the check in I felt they were trying to sell me their spa and room upgrade. I never been to an all inclusive that tries so hard to sell you a bottle of wine. At every restaurant we went they will offer to speed up the sitting process if we decided to buy wine. They offer a decent selection but I refuse to buy a bottle with 300 to 400% markup, this is quite abusive. Also if you wanted to watch their show, you had to buy a bottle of wine. They require pants for the men to enter their restaurants and a lot of us that travel to the tropics don't pack those making it inconvenient. Another interesting point is their non smoking policy. They force you to go outside to the curb to smoke. I don't smoke but my wife does and frankly, they should have designated smoking areas and avoid their guest feel like outcasts. the room was OK, smelled humid and the AC didn't meet my expectations. The bed was comfortable. What they call a mini bar consisted in 4 small beers and a couple of sodas, nothing else. The beach was good as it has been during my other stays. The service was not to par. You have to take your own towels to the lounge chairs and pray to get an umbrella. To wrap things up, we won't be back there again.
10
Pablo
22 de nov. de 2025
·
A estadia foi de 5 noites
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Nos gustó bastante. Lo único a mejorar es que hay que esperar demasiado en los restaurantes para cenar. Deberían dejar reservar
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Paulo Marques Pinto Filho
22 de jun. de 2026
·
A estadia foi de 7 noites
Hotel muito top, faltou mais animação para um hotel que não aceita crianças… Bar da piscina deveria ficar aberto até mais tarde…
Hotel muito top, faltou mais animação para um hotel que não aceita crianças… Bar da piscina deveria ficar aberto até mais tarde…
10
Fabio
13 de jun. de 2026
·
A estadia foi de 7 noites
Experiência incrível, funcionários extremamente educados e prestativos, comidas e bebidas maravilhosas, e o hotel é lindo
Experiência incrível, funcionários extremamente educados e prestativos, comidas e bebidas maravilhosas, e o hotel é lindo
10
Gilberto
22 de abr. de 2026
·
A estadia foi de 4 noites
Incrível, fantástico, lugar maravilhoso.
Incrível, fantástico, lugar maravilhoso.
10
Leonardo
7 de fev. de 2026
·
A estadia foi de 5 noites
Tudo
Tudo
10
Celio
26 de jan. de 2026
·
A estadia foi de 3 noites
Tudo ótimo
Tudo ótimo
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Considering this hotel for your Cancún trip?
Qual é o preço típico das noites no Secrets The Vine Cancun - All Inclusive Adults Only em Cancún?
Nos próximos 60–90 dias, o preço das noites no Secrets The Vine Cancun - All Inclusive Adults Only em Cancún ronda tipicamente os US$ 427 por noite para dois hóspedes, variando entre US$ 390 e US$ 477.
Qual é a melhor altura para visitar o Secrets The Vine Cancun - All Inclusive Adults Only para evitar multidões?
Visite o Secrets The Vine Cancun - All Inclusive Adults Only em Cancún em julho para menos multidões - a procura diminui acentuadamente após junho. Janeiro é o mês mais movimentado, pelo que espere os maiores níveis de visitantes nessa altura.
Quais atrações e experiências estão próximas do Secrets The Vine Cancun - All Inclusive Adults Only?
O Secrets The Vine Cancun - All Inclusive Adults Only em Cancún situa-se perto das praias da Zona Hoteleira e da praia de Ballenas, com pontos culturais como o Museu Maya de Cancún e compras no centro comercial La Isla a apenas alguns minutos de distância. A propriedade é adequada para casais e grupos que procuram uma estadia de luxo na praia com opções de spa e golfe nas proximidades.
Qual é o mês mais barato para reservar o Secrets The Vine Cancun - All Inclusive Adults Only e quando é que os preços estão no auge?
Agosto é o mês mais barato para ficar no Secrets The Vine Cancun - All Inclusive Adults Only em Cancún, com uma média de US$ 374 por noite; fevereiro é o mês mais caro, com uma média de US$ 743. Agosto oferece as tarifas mais baixas, mesmo que julho seja o mês mais calmo em termos de multidões.
Como se comparam as tarifas do Secrets The Vine Cancun - All Inclusive Adults Only com as de outros hotéis em Cancún?
O Secrets The Vine Cancun - All Inclusive Adults Only é mais barato do que 6 de 19 hotéis comparáveis em Cancún, com uma mediana típica de US$ 475 por noite, em comparação com cerca de US$ 437 para o seu conjunto de hotéis homólogos.
Como é que o preço por noite em Secrets The Vine Cancun - All Inclusive Adults Only em Cancún se compara com as últimas semanas?
O preço atual no Secrets The Vine Cancun - All Inclusive Adults Only em Cancún é de US$ 406 por noite para dois hóspedes, o que é típico deste hotel: dentro de 10% da sua média US$ 385 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 317 e US$ 451.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-16: 332.47859698486326USD
- 2026-09-17: 345.4927771960449USD
- 2026-09-18: 348.94577583251953USD
- 2026-09-19: 348.94577583251953USD
- 2026-09-20: 332.0582161193848USD
- 2026-09-21: 332.0582161193848USD
- 2026-09-22: 332.0582161193848USD
- 2026-09-23: 332.0582161193848USD
- 2026-09-24: 351.37223377319333USD
- 2026-09-25: 408.5466544869995USD
- 2026-09-26: 377.8404902459717USD
- 2026-09-27: 351.37223377319333USD
- 2026-09-28: 323.1122524984741USD
- 2026-09-29: 319.76483870666505USD
- 2026-09-30: 319.4429430755615USD
- 2026-10-01: 315.2688268795776USD
- 2026-10-02: 320.80550867614744USD
- 2026-10-03: 320.80550867614744USD
- 2026-10-04: 328.12265382385254USD
- 2026-10-05: 306.9008694619751USD
- 2026-10-06: 300.5741024630737USD
- 2026-10-07: 336.9096631158447USD
- 2026-10-08: 534.1716355691528USD
- 2026-10-09: 534.1716355691528USD
- 2026-10-10: 310.56871USD
- 2026-10-11: 345.4927771960449USD
- 2026-10-12: 325.9559087207031USD
- 2026-10-13: 325.9559087207031USD
- 2026-10-14: 336.16934513244627USD
- 2026-10-15: 347.3300724029541USD
- 2026-10-16: 342.5101364846802USD
- 2026-10-17: 353.0137825820923USD
- 2026-10-18: 353.0137825820923USD
- 2026-10-19: 317.9405885964966USD
- 2026-10-20: 336.16934513244627USD
- 2026-10-21: 330.05088USD
- 2026-10-22: 428.1376968359375USD
- 2026-10-23: 428.1376968359375USD
- 2026-10-24: 428.1376968359375USD
- 2026-10-25: 366.8969830715942USD
- 2026-10-26: 321.23466787750243USD
- 2026-10-27: 321.23466787750243USD
- 2026-10-28: 322.9942171057129USD
- 2026-10-29: 376.4135385244751USD
- 2026-10-30: 369.1989005578613USD
- 2026-10-31: 370.16123USD
- 2026-11-01: 430.15493044158933USD
- 2026-11-02: 421.58223844940187USD
- 2026-11-03: 421.5203704168701USD
- 2026-11-04: 430.15493044158933USD
- 2026-11-05: 467.8966685867309USD
- 2026-11-06: 470.23146111572265USD
- 2026-11-07: 460.9531797756958USD
- 2026-11-08: 539.3751602838134USD
- 2026-11-09: 538.4131106292724USD
- 2026-11-10: 526.2536465554809USD
- 2026-11-11: 426.83003955139156USD
- 2026-11-12: 446.5592270266724USD
- 2026-11-13: 455.03703604980467USD
- 2026-11-14: 454.96278741607665USD
- 2026-11-15: 440.84201228271485USD
- 2026-11-16: 409.7823014385986USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. O estabelecimento impõe um código de vestuário rígido nos restaurantes.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este alojamento antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Apenas é permitido o acesso aos quartos a clientes registados.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Este alojamento aceita animais de estimação apenas em quartos específicos (a estadia está sujeita a custos adicionais, discriminados na secção "Taxas"). Os clientes podem solicitar um destes quartos contactando o alojamento diretamente, utilizando as informações de contacto que constam na sua confirmação de reserva.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Estadia de animais de estimação: 65 USD por animal, por noite
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito