Great location and overall we enjoyed our stay. The staff in the morning were very helpful, especially with storing our luggage in the lockers after checkout. One important thing for future guests: make sure to look for the check-in email ahead of time and complete the passport information before arriving. We missed the email and assumed we could check in at the front desk, but when we arrived the desk was unmanned. After submitting the information, the reply with the room access codes was not automatic, so we were temporarily stuck outside. Luckily, we found someone with a phone to call the emergency number, and they quickly helped us get access. Once we got in, everything was fine, but doing the online check-in ahead of time will make the arrival process much smoother.
Great location and overall we enjoyed our stay. The staff in the morning were very helpful, especially with storing our luggage in the lockers after checkout. One important thing for future guests: make sure to look for the check-in email ahead of time and complete the passport information before arriving. We missed the email and assumed we could check in at the front desk, but when we arrived the desk was unmanned. After submitting the information, the reply with the room access codes was not automatic, so we were temporarily stuck outside. Luckily, we found someone with a phone to call the emergency number, and they quickly helped us get access. Once we got in, everything was fine, but doing the online check-in ahead of time will make the arrival process much smoother.