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High Street Kensington Apartments

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Si decides alojarte en High Street Kensington Apartments , disfrutarás de una fantástica ubicación en el centro de Londres, a unos pasos de Kensington High Street y a solo 13 min a pie de Hyde Park. Además, este apartotel de lujo se ...

Ubicación

51 Kensington Court, Queen's Gate, Londres, Inglaterra, Reino Unido

Kensington High Street (0.1 millas)

Kensington Gardens (0.1 millas)

Palacio de Kensington (0.4 millas)

Imperial College London (0.5 millas)

Royal Albert Hall (0.6 millas)

Holland Park (0.6 millas)

Más información sobre la ubicación

Opciones de habitación

17

Apartamento Deluxe, baño privado, vistas a la ciudad

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 4

356 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

20

Apartamento City, baño privado

Detalles de la oferta

2 Camas Dobles

y

1 Sofá Cama

Capacidad: 6

391 ft²

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

16

Estudio Deluxe, baño privado

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 4

285 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

22

Apartamento Confort, baño privado, vistas a la ciudad

Detalles de la oferta

2 Camas Dobles

y

1 Sofá Cama

Capacidad: 6

391 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

18

Apartamento Elite, baño privado

Detalles de la oferta

1 Cama Doble

y

1 Sofá Cama

Capacidad: 4

581 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

41

Apartamento superior, baño privado

Detalles de la oferta

1 Cama Doble Extragrande

,

1 Cama Doble

y

1 Sofá Cama

Capacidad: 6

538 ft²

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

17

Estudio Confort, baño privado, vistas a la ciudad

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 4

285 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

19

Apartamento panorámico, baño privado

Detalles de la oferta

3× Camas Dobles

y

1 Sofá Cama

Capacidad: 8

646 ft²

Zona de comedor independiente

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre High Street Kensington Apartments

8

Muy bueno

Basado en 142 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En los High Street Kensington Apartments, los huéspedes elogian constantemente la ubicación céntrica y accesible a pie, cerca del metro, parques y tiendas, y varios se sintieron seguros gracias a la presencia de la embajada cercana, mientras que las experiencias con la limpieza, el mantenimiento y el servicio varían mucho según la estancia.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En los High Street Kensington Apartments, los huéspedes elogian constantemente la ubicación céntrica y accesible a pie, cerca del metro, parques y tiendas, y varios se sintieron seguros gracias a la presencia de la embajada cercana, mientras que las experiencias con la limpieza, el mantenimiento y el servicio varían mucho según la estancia.

Las averías del ascensor y los problemas con las comodidades de la unidad, como el aire acondicionado y las lavadoras-secadoras, aparecen en varias reseñas. Los apartamentos suelen ser espaciosos con camas cómodas, pero se observa desgaste en los muebles, poco equipamiento en la cocina y a veces ruido o habitaciones pequeñas. El servicio oscila entre recepciones amables y una atención lenta o poco receptiva, con algunos informes de dificultades de comunicación y problemas con el pago o las toallas. Puede esperar una excelente ubicación con un mantenimiento y una atención variables.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las averías del ascensor y el funcionamiento poco fiable de las comodidades de la unidad (aire acondicionado y lavadoras-secadoras) se repiten, aunque varios huéspedes sí encontraron el aire acondicionado y la lavandería funcionando en sus apartamentos.

Reseñas de huéspedes relacionadas

8

Robert

21 jun 2025

·

Se alojó 4 noches

Great location, beautiful architecture, authentic London experience. On the negative side we got only one key and since apartment was on a fifth floor someone would have to go down the stairs to open the door and climb back to fifth floor without the elevator. Sofa bed is worn out and should be replaced.

Great location, beautiful architecture, authentic London experience. On the negative side we got only one key and since apartment was on a fifth floor someone would have to go down the stairs to open the door and climb back to fifth floor without the elevator. Sofa bed is worn out and should be replaced.

6

MIchael

17 jul 2025

·

Se alojó 8 noches

Overall the area of London was great and the flat was centrally located. The washing machine didnt dry the clothes and the AC in the unit was very minimal so we had to go purchae fans. Also, they didnt furnish hand towels so we had to go buy them as well. You have to call to have get new towels and they didnt offer a cleanign service so we had to take out trash and clean the unit.

Overall the area of London was great and the flat was centrally located. The washing machine didnt dry the clothes and the AC in the unit was very minimal so we had to go purchae fans. Also, they didnt furnish hand towels so we had to go buy them as well. You have to call to have get new towels and they didnt offer a cleanign service so we had to take out trash and clean the unit.

6

Karen

6 ago 2025

·

Se alojó 5 noches

This was in a great location convenient to tube and shopping/dining. Because there is a consulate office/residence next door it has police present 24 hours outside. The apartment was spacious (bathrooms small as typical of urban areas in London). Maintenance of the building didn’t seem a priority so don’t necessarily expect the laundry amenities or showers that drain,etc. we ended up having to use a laundromat and it was a bit of a commute since the residences in this neighborhood all have laundry and there aren’t big hotels nearby. I really don’t think I would recommend this specific property just the location. If you do book you may want to mention that you are specifically booking because of laundry or AC amenities. Those were my main requirements other than the area being safe and convenient. We enjoyed our stay in Paris at Hotel Eiffel Turenne and our last night in London at the Standard (very convenient to the Eurostar train station and Londons biggest underground tube station with multiple lines). Don’t be filled by my name, I gave both of those hotels 5 stars 😉

This was in a great location convenient to tube and shopping/dining. Because there is a consulate office/residence next door it has police present 24 hours outside. The apartment was spacious (bathrooms small as typical of urban areas in London). Maintenance of the building didn’t seem a priority so don’t necessarily expect the laundry amenities or showers that drain,etc. we ended up having to use a laundromat and it was a bit of a commute since the residences in this neighborhood all have laundry and there aren’t big hotels nearby. I really don’t think I would recommend this specific property just the location. If you do book you may want to mention that you are specifically booking because of laundry or AC amenities. Those were my main requirements other than the area being safe and convenient. We enjoyed our stay in Paris at Hotel Eiffel Turenne and our last night in London at the Standard (very convenient to the Eurostar train station and Londons biggest underground tube station with multiple lines). Don’t be filled by my name, I gave both of those hotels 5 stars 😉

10

Christopher

3 dic 2025

·

Se alojó 2 noches

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

10

Marcie

7 sept 2025

·

Se alojó 4 noches

Such a great stay! The WiFi, AC, washing machine were such a great benefit. The family had plenty of space and did not feel cramped. Would stay again!

Such a great stay! The WiFi, AC, washing machine were such a great benefit. The family had plenty of space and did not feel cramped. Would stay again!

2

Margaret

29 jun 2025

·

Se alojó 6 noches

very bad, check in process took very long, inconvenience payment at the hotel, cannot pay at the property in spite it stated on hotel.com you can, aircon not working properly, very hot, no one attended to our multiple requests for aircon problem, tissue paper and cleaning of garage can, no one even noticed there was a big garbage bag outside our room door for a few days, no staff present at the property for any assistance required

very bad, check in process took very long, inconvenience payment at the hotel, cannot pay at the property in spite it stated on hotel.com you can, aircon not working properly, very hot, no one attended to our multiple requests for aircon problem, tissue paper and cleaning of garage can, no one even noticed there was a big garbage bag outside our room door for a few days, no staff present at the property for any assistance required

8

Liviu

14 jul 2025

·

Se alojó 1 noche

Corresponds to the description. Parking it is an issue, in fact is not possible for tourists.

Corresponds to the description. Parking it is an issue, in fact is not possible for tourists.

6

Maya

17 ago 2025

·

Se alojó 5 noches

The furniture Is old and dirty. The floor is all scratched. People staying on top of us were running and moving furniture for a whole night. Could not sleep. Lift was broken. Had to take up all our luggage through the stairs

The furniture Is old and dirty. The floor is all scratched. People staying on top of us were running and moving furniture for a whole night. Could not sleep. Lift was broken. Had to take up all our luggage through the stairs

8

Benjamin

2 ago 2025

·

Se alojó 3 noches

Great location. Staff was great, even after we lost a set of keys. Unfortunately the dryer function on the dual washer/dryer unit didn’t work and we had to air dry a load. Also ran out of soap in the bathroom on the last day.

Great location. Staff was great, even after we lost a set of keys. Unfortunately the dryer function on the dual washer/dryer unit didn’t work and we had to air dry a load. Also ran out of soap in the bathroom on the last day.

10

Katie

21 ago 2025

·

Se alojó 4 noches

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: si bien algunos apartamentos se describieron como limpios y modernos, otros informaron de la necesidad de una limpieza profunda, muebles y baños sucios, y algunos problemas graves como plagas o ropa de cama manchada.

Reseñas de huéspedes relacionadas

10

Ajaz

16 sept 2025

·

Se alojó 1 noche

Great place to stay, located right next door to the Iranian embassy so there was lots of security! Apartment was clean with high ceilings and lots of space. Very new bathroom and style. Some plugs didn’t work but we just used the others. Everything else was amazing!

Great place to stay, located right next door to the Iranian embassy so there was lots of security! Apartment was clean with high ceilings and lots of space. Very new bathroom and style. Some plugs didn’t work but we just used the others. Everything else was amazing!

2

Miina

13 nov 2025

·

Se alojó 4 noches

Disappointing Stay The apartment was generally not clean, and both the sofa and one of the four kitchen chairs were unusable. Communication with the property was extremely difficult — even after several requests, clean towels were not provided for all guests. Customer service was very poor, and they even claimed that previous written reports about the issues didn’t exist. It’s clear that guest satisfaction is not a priority for them.

Disappointing Stay The apartment was generally not clean, and both the sofa and one of the four kitchen chairs were unusable. Communication with the property was extremely difficult — even after several requests, clean towels were not provided for all guests. Customer service was very poor, and they even claimed that previous written reports about the issues didn’t exist. It’s clear that guest satisfaction is not a priority for them.

6

Connie

2 jun 2025

·

Se alojó 3 noches

I loved the idea of this place! The location is fantastic and the communication and check-in process went very well for us. However, the apartment is in serious need of a thorough cleaning. The living room furniture is filthy, the bathrooms were dirty, there was food under the kitchen table. Some of the cabinets are in need to repair.

I loved the idea of this place! The location is fantastic and the communication and check-in process went very well for us. However, the apartment is in serious need of a thorough cleaning. The living room furniture is filthy, the bathrooms were dirty, there was food under the kitchen table. Some of the cabinets are in need to repair.

10

giovanni

19 sept 2025

·

Se alojó 4 noches

We loved the apartment and the proximity to parks, museums, shops, the tube and restaurants. Clean and modern but some furniture would need improvement. Overall a very nice place to stay for few days.

We loved the apartment and the proximity to parks, museums, shops, the tube and restaurants. Clean and modern but some furniture would need improvement. Overall a very nice place to stay for few days.

8

Phillip

26 oct 2025

·

Se alojó 10 noches

The location is simply amazing- being right by Kensington Gardens, the underground, multiple grocery stores, and plenty of shopping. While the apartment could benefit from a deep cleaning and some maintenance, it didn’t feel dirty or unsafe at all. It was well appointed with everything you need to make the place your home away from home.

The location is simply amazing- being right by Kensington Gardens, the underground, multiple grocery stores, and plenty of shopping. While the apartment could benefit from a deep cleaning and some maintenance, it didn’t feel dirty or unsafe at all. It was well appointed with everything you need to make the place your home away from home.

10

Christopher

3 dic 2025

·

Se alojó 2 noches

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

2

Nebil

1 ago 2025

·

Se alojó 9 noches

BAD BAD BAD. Don’t stay at this dirty place unless you want to get bitten by fleas. By day 3, we were covered in itchy bite marks that ruined our trip. Most things are broken and need to be replaced and they really need to deep clean and fumigate the place. We complained and while they were responsive, they cleaned it again, the problem didn’t go away (even after ‘deep cleaning’ it was still dusty) and when we asked for a refund, only offered a 5% discount, which is not acceptable imo. Location is great, but that’s it. I wouldn’t recommend.

BAD BAD BAD. Don’t stay at this dirty place unless you want to get bitten by fleas. By day 3, we were covered in itchy bite marks that ruined our trip. Most things are broken and need to be replaced and they really need to deep clean and fumigate the place. We complained and while they were responsive, they cleaned it again, the problem didn’t go away (even after ‘deep cleaning’ it was still dusty) and when we asked for a refund, only offered a 5% discount, which is not acceptable imo. Location is great, but that’s it. I wouldn’t recommend.

6

Maya

17 ago 2025

·

Se alojó 5 noches

The furniture Is old and dirty. The floor is all scratched. People staying on top of us were running and moving furniture for a whole night. Could not sleep. Lift was broken. Had to take up all our luggage through the stairs

The furniture Is old and dirty. The floor is all scratched. People staying on top of us were running and moving furniture for a whole night. Could not sleep. Lift was broken. Had to take up all our luggage through the stairs

2

Ricardo

23 jul 2025

·

Se alojó 3 noches

We booked this property through Hotels.com and had an extremely distressing experience. When we arrived, we found visible vomit on the bed, clearly left by a previous guest. It was disgusting and unacceptable. While the host eventually sent someone to change the sheets, the bare mattress was left uncovered, raising serious concerns about cleanliness and contamination. This was not just unpleasant — it was a health and hygiene issue. I was already feeling unwell, and being expected to stay in such an environment was unsafe and irresponsible. We left the property immediately because it was unfit to occupy. To make matters worse, despite clearly explaining the situation and requesting a refund, our request was denied. The host claimed we “refused help,” which is not true — we simply could not remain in such unsanitary conditions. We are extremely disappointed with both the property and Hotels.com for failing to take accountability and protect guests. I strongly urge others to think twice before booking this listing or trusting that your concerns will be taken seriously. We expected at least the minimum standards of cleanliness, and even that was not met.

We booked this property through Hotels.com and had an extremely distressing experience. When we arrived, we found visible vomit on the bed, clearly left by a previous guest. It was disgusting and unacceptable. While the host eventually sent someone to change the sheets, the bare mattress was left uncovered, raising serious concerns about cleanliness and contamination. This was not just unpleasant — it was a health and hygiene issue. I was already feeling unwell, and being expected to stay in such an environment was unsafe and irresponsible. We left the property immediately because it was unfit to occupy. To make matters worse, despite clearly explaining the situation and requesting a refund, our request was denied. The host claimed we “refused help,” which is not true — we simply could not remain in such unsanitary conditions. We are extremely disappointed with both the property and Hotels.com for failing to take accountability and protect guests. I strongly urge others to think twice before booking this listing or trusting that your concerns will be taken seriously. We expected at least the minimum standards of cleanliness, and even that was not met.

10

Jason

26 jun 2025

·

Se alojó 3 noches

Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!

Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Muchas unidades son espaciosas, con camas cómodas y techos altos, pero se observa desgaste en los muebles, cocinas poco equipadas, ruido ocasional de pisos superiores y algunas habitaciones pequeñas o con poca luz natural. La comodidad del aire acondicionado varía según las unidades.

Reseñas de huéspedes relacionadas

10

Ajaz

16 sept 2025

·

Se alojó 1 noche

Great place to stay, located right next door to the Iranian embassy so there was lots of security! Apartment was clean with high ceilings and lots of space. Very new bathroom and style. Some plugs didn’t work but we just used the others. Everything else was amazing!

Great place to stay, located right next door to the Iranian embassy so there was lots of security! Apartment was clean with high ceilings and lots of space. Very new bathroom and style. Some plugs didn’t work but we just used the others. Everything else was amazing!

8

Robert

21 jun 2025

·

Se alojó 4 noches

Great location, beautiful architecture, authentic London experience. On the negative side we got only one key and since apartment was on a fifth floor someone would have to go down the stairs to open the door and climb back to fifth floor without the elevator. Sofa bed is worn out and should be replaced.

Great location, beautiful architecture, authentic London experience. On the negative side we got only one key and since apartment was on a fifth floor someone would have to go down the stairs to open the door and climb back to fifth floor without the elevator. Sofa bed is worn out and should be replaced.

10

Jillian

26 jun 2025

·

Se alojó 9 noches

We loved this flat so much. It was very comfortable - beds were cozy, and we loved its close proximity to shops, the tube, and lots of restaurants. We restocked any items like toilet roll as needed, but loved having a full kitchen and laundry!

We loved this flat so much. It was very comfortable - beds were cozy, and we loved its close proximity to shops, the tube, and lots of restaurants. We restocked any items like toilet roll as needed, but loved having a full kitchen and laundry!

10

Christopher

3 dic 2025

·

Se alojó 2 noches

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

10

Marcie

7 sept 2025

·

Se alojó 4 noches

Such a great stay! The WiFi, AC, washing machine were such a great benefit. The family had plenty of space and did not feel cramped. Would stay again!

Such a great stay! The WiFi, AC, washing machine were such a great benefit. The family had plenty of space and did not feel cramped. Would stay again!

10

Xin

3 jul 2025

·

Se alojó 3 noches

Great location, very convenient transportation, the apartment is very roomy, perfect for 4 of us

Great location, very convenient transportation, the apartment is very roomy, perfect for 4 of us

6

Maya

17 ago 2025

·

Se alojó 5 noches

The furniture Is old and dirty. The floor is all scratched. People staying on top of us were running and moving furniture for a whole night. Could not sleep. Lift was broken. Had to take up all our luggage through the stairs

The furniture Is old and dirty. The floor is all scratched. People staying on top of us were running and moving furniture for a whole night. Could not sleep. Lift was broken. Had to take up all our luggage through the stairs

10

Jason

26 jun 2025

·

Se alojó 3 noches

Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!

Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!

10

Katie

21 ago 2025

·

Se alojó 4 noches

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

2

noam

20 jun 2025

·

Se alojó 4 noches

the place had bed-bugs. we had to run away once we found it. the bedrooms are tiny and most bedrooms had a fake window. the apartment is damp, some pictures are probably taken from a different apartment, since it was definitely not what we saw in our apartment. the paint is falling some of the walls. you cant even fit a suitcase in the bedrooms. the "management" of the place did not provide us a full refund, even though we immediately informed them of the problems. very disappointing.

the place had bed-bugs. we had to run away once we found it. the bedrooms are tiny and most bedrooms had a fake window. the apartment is damp, some pictures are probably taken from a different apartment, since it was definitely not what we saw in our apartment. the paint is falling some of the walls. you cant even fit a suitcase in the bedrooms. the "management" of the place did not provide us a full refund, even though we immediately informed them of the problems. very disappointing.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

Las experiencias varían desde recepciones amables y eficientes hasta una atención lenta o poco receptiva. Varios huéspedes informaron de dificultades de comunicación, solicitudes de toallas no atendidas y problemas con el pago o el registro de entrada.

Reseñas de huéspedes relacionadas

2

Miina

13 nov 2025

·

Se alojó 4 noches

Disappointing Stay The apartment was generally not clean, and both the sofa and one of the four kitchen chairs were unusable. Communication with the property was extremely difficult — even after several requests, clean towels were not provided for all guests. Customer service was very poor, and they even claimed that previous written reports about the issues didn’t exist. It’s clear that guest satisfaction is not a priority for them.

Disappointing Stay The apartment was generally not clean, and both the sofa and one of the four kitchen chairs were unusable. Communication with the property was extremely difficult — even after several requests, clean towels were not provided for all guests. Customer service was very poor, and they even claimed that previous written reports about the issues didn’t exist. It’s clear that guest satisfaction is not a priority for them.

6

Connie

2 jun 2025

·

Se alojó 3 noches

I loved the idea of this place! The location is fantastic and the communication and check-in process went very well for us. However, the apartment is in serious need of a thorough cleaning. The living room furniture is filthy, the bathrooms were dirty, there was food under the kitchen table. Some of the cabinets are in need to repair.

I loved the idea of this place! The location is fantastic and the communication and check-in process went very well for us. However, the apartment is in serious need of a thorough cleaning. The living room furniture is filthy, the bathrooms were dirty, there was food under the kitchen table. Some of the cabinets are in need to repair.

10

Amy

24 jun 2025

·

Se alojó 6 noches

The communication with the virtual check in was great and any concerns were quickly addressed. Area is walkable close to Kensington station and lots of restaurants and stores within walking distance.

The communication with the virtual check in was great and any concerns were quickly addressed. Area is walkable close to Kensington station and lots of restaurants and stores within walking distance.

10

Christopher

3 dic 2025

·

Se alojó 2 noches

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

2

Margaret

29 jun 2025

·

Se alojó 6 noches

very bad, check in process took very long, inconvenience payment at the hotel, cannot pay at the property in spite it stated on hotel.com you can, aircon not working properly, very hot, no one attended to our multiple requests for aircon problem, tissue paper and cleaning of garage can, no one even noticed there was a big garbage bag outside our room door for a few days, no staff present at the property for any assistance required

very bad, check in process took very long, inconvenience payment at the hotel, cannot pay at the property in spite it stated on hotel.com you can, aircon not working properly, very hot, no one attended to our multiple requests for aircon problem, tissue paper and cleaning of garage can, no one even noticed there was a big garbage bag outside our room door for a few days, no staff present at the property for any assistance required

8

Cherry

27 may 2025

·

Se alojó 6 noches

Great location. Nice apartment. Reception is nice but service is a bit slow. Requested for more trash bags (5nights) and light repairs in the middle of our stay but was not taking care even before we leave.

Great location. Nice apartment. Reception is nice but service is a bit slow. Requested for more trash bags (5nights) and light repairs in the middle of our stay but was not taking care even before we leave.

8

Benjamin

2 ago 2025

·

Se alojó 3 noches

Great location. Staff was great, even after we lost a set of keys. Unfortunately the dryer function on the dual washer/dryer unit didn’t work and we had to air dry a load. Also ran out of soap in the bathroom on the last day.

Great location. Staff was great, even after we lost a set of keys. Unfortunately the dryer function on the dual washer/dryer unit didn’t work and we had to air dry a load. Also ran out of soap in the bathroom on the last day.

2

Ricardo

23 jul 2025

·

Se alojó 3 noches

We booked this property through Hotels.com and had an extremely distressing experience. When we arrived, we found visible vomit on the bed, clearly left by a previous guest. It was disgusting and unacceptable. While the host eventually sent someone to change the sheets, the bare mattress was left uncovered, raising serious concerns about cleanliness and contamination. This was not just unpleasant — it was a health and hygiene issue. I was already feeling unwell, and being expected to stay in such an environment was unsafe and irresponsible. We left the property immediately because it was unfit to occupy. To make matters worse, despite clearly explaining the situation and requesting a refund, our request was denied. The host claimed we “refused help,” which is not true — we simply could not remain in such unsanitary conditions. We are extremely disappointed with both the property and Hotels.com for failing to take accountability and protect guests. I strongly urge others to think twice before booking this listing or trusting that your concerns will be taken seriously. We expected at least the minimum standards of cleanliness, and even that was not met.

We booked this property through Hotels.com and had an extremely distressing experience. When we arrived, we found visible vomit on the bed, clearly left by a previous guest. It was disgusting and unacceptable. While the host eventually sent someone to change the sheets, the bare mattress was left uncovered, raising serious concerns about cleanliness and contamination. This was not just unpleasant — it was a health and hygiene issue. I was already feeling unwell, and being expected to stay in such an environment was unsafe and irresponsible. We left the property immediately because it was unfit to occupy. To make matters worse, despite clearly explaining the situation and requesting a refund, our request was denied. The host claimed we “refused help,” which is not true — we simply could not remain in such unsanitary conditions. We are extremely disappointed with both the property and Hotels.com for failing to take accountability and protect guests. I strongly urge others to think twice before booking this listing or trusting that your concerns will be taken seriously. We expected at least the minimum standards of cleanliness, and even that was not met.

2

Ralph

2 jun 2025

·

Se alojó 4 noches

I was unable to stay at this hotel due to a payment issue. The link the hotel sent was unserviceable and the front desk could not accept payment. Very disappointing! I had to find alternate accommodations at the last minute

I was unable to stay at this hotel due to a payment issue. The link the hotel sent was unserviceable and the front desk could not accept payment. Very disappointing! I had to find alternate accommodations at the last minute

10

Katie

21 ago 2025

·

Se alojó 4 noches

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Elogiado consistentemente por su ubicación céntrica y accesible a pie, cerca del metro, parques, tiendas y restaurantes. Varios huéspedes también destacaron una sensación de seguridad debido a la presencia policial de la embajada cercana.

Reseñas de huéspedes relacionadas

10

Jillian

26 jun 2025

·

Se alojó 9 noches

We loved this flat so much. It was very comfortable - beds were cozy, and we loved its close proximity to shops, the tube, and lots of restaurants. We restocked any items like toilet roll as needed, but loved having a full kitchen and laundry!

We loved this flat so much. It was very comfortable - beds were cozy, and we loved its close proximity to shops, the tube, and lots of restaurants. We restocked any items like toilet roll as needed, but loved having a full kitchen and laundry!

10

Amy

24 jun 2025

·

Se alojó 6 noches

The communication with the virtual check in was great and any concerns were quickly addressed. Area is walkable close to Kensington station and lots of restaurants and stores within walking distance.

The communication with the virtual check in was great and any concerns were quickly addressed. Area is walkable close to Kensington station and lots of restaurants and stores within walking distance.

10

giovanni

19 sept 2025

·

Se alojó 4 noches

We loved the apartment and the proximity to parks, museums, shops, the tube and restaurants. Clean and modern but some furniture would need improvement. Overall a very nice place to stay for few days.

We loved the apartment and the proximity to parks, museums, shops, the tube and restaurants. Clean and modern but some furniture would need improvement. Overall a very nice place to stay for few days.

8

Phillip

26 oct 2025

·

Se alojó 10 noches

The location is simply amazing- being right by Kensington Gardens, the underground, multiple grocery stores, and plenty of shopping. While the apartment could benefit from a deep cleaning and some maintenance, it didn’t feel dirty or unsafe at all. It was well appointed with everything you need to make the place your home away from home.

The location is simply amazing- being right by Kensington Gardens, the underground, multiple grocery stores, and plenty of shopping. While the apartment could benefit from a deep cleaning and some maintenance, it didn’t feel dirty or unsafe at all. It was well appointed with everything you need to make the place your home away from home.

10

Christopher

3 dic 2025

·

Se alojó 2 noches

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

I was pleasantly surprised by the location of the apartment. We would book again. While the other reviews did mention issues with the lift, we were already accustomed to going up and down stairs. In the future, it might be good to alert customers about this issue. In general, the apartment meet all of our needs for a family of 5. The washing machine was another added perk. The apartment was clean and the beds were comfortable. We had no issues with checking in and out. The person who checked us in was friendly and helped with my wife’s bag.

10

Xin

3 jul 2025

·

Se alojó 3 noches

Great location, very convenient transportation, the apartment is very roomy, perfect for 4 of us

Great location, very convenient transportation, the apartment is very roomy, perfect for 4 of us

10

Rajesh

28 sept 2025

·

Se alojó 3 noches

Fantastic property, safe and quiet, close to attractions and tube, nice dinner and night spots nearby. Loved it!!!

Fantastic property, safe and quiet, close to attractions and tube, nice dinner and night spots nearby. Loved it!!!

10

Jason

26 jun 2025

·

Se alojó 3 noches

Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!

Really great location! Kensington high street is literally seconds from the doorstep. Nicely appointed appartement. Clean and modern. On the down-side, some of the furniture is a little tired (not the most comfortable sofa etc), kitchen isn’t very well stocked. This wasn’t a big deal for us. We would definitely stay again!

10

Katie

21 ago 2025

·

Se alojó 4 noches

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

The location was wonderful. And the unit was quite nice. We had an unfortunate hiccup with check-in which led to some stress for us, but it all worked out. It would have been nice if there were a few more basics stocked in the kitchen. The only frying pan was teflon, but all of the utensils were metal. Overall, it was a really lovely stay. The air conditioning was very nice.

10

Laura

4 sept 2025

·

Se alojó 4 noches

Great location and with an embassy next door there was a 24x7 discreet police presence making it feel very safe. I would recommend and stay there again

Great location and with an embassy next door there was a 24x7 discreet police presence making it feel very safe. I would recommend and stay there again

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Comida

No hay suficiente información en las reseñas.

Reseñas de huéspedes relacionadas

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

8

Talia

15 jul 2026

·

Se alojó 3 noches

Muy bien ubicado, el espacio para familia muy bien!

Muy bien ubicado, el espacio para familia muy bien!

4

Sergi

10 ago 2025

·

Se alojó 4 noches

Experiencia negativa. La cocina no estaba equipada, sin olla ni sartén. Con niños pequeños tuve que realizar compra por Ube eats con el sobre coste que implica. Bajos de un edificio ruidoso de los mismos alquileres del inmueble. Próxima reserva de Agosto, no la he realizado con Hotels.com

Experiencia negativa. La cocina no estaba equipada, sin olla ni sartén. Con niños pequeños tuve que realizar compra por Ube eats con el sobre coste que implica. Bajos de un edificio ruidoso de los mismos alquileres del inmueble. Próxima reserva de Agosto, no la he realizado con Hotels.com

8

Jonathan

24 sept 2026

·

Se alojó 3 noches

Great location. Best part of the whole stay. Comfortable apartment for the most part. Could be cleaner and beds updated. Communication was good and helpful. Thermostats were difficult to figure out but we did eventually.

Great location. Best part of the whole stay. Comfortable apartment for the most part. Could be cleaner and beds updated. Communication was good and helpful. Thermostats were difficult to figure out but we did eventually.

10

Helen

15 sept 2026

·

Se alojó 3 noches

Clean and spacious. Washer and dryer definitely help a lot.

Clean and spacious. Washer and dryer definitely help a lot.

10

Victor Zier

25 ago 2026

·

Se alojó 1 noche

Pretty much perfect, and the host was very nice

Pretty much perfect, and the host was very nice

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:30

Antes de la(s) 11:00

Depósito de seguridad

Se te pedirá que pagues el depósito totalmente reembolsable para esta propiedad.

Interesante

Políticas e información adicionales sobre esta propiedad.

¿Tienes una pregunta?

Las respuestas instantáneas de IA se basan en la información del hotel.

Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.

Este alojamiento no dispone de recepción. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 21:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes recibirán un correo electrónico 24 horas antes de su llegada con las instrucciones para el registro de entrada. Los anfitriones les estarán esperando a su llegada al alojamiento. Se ofrece asistencia a los huéspedes a través de un sistema de recepción virtual. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.

El check in debe realizarlo alguien que tenga al menos 18 años.

Se te pedirá que pagues el siguiente depósito totalmente reembolsable.

Depósito: GBP 250 por alojamiento, por estancia

Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
El propietario no ha indicado si el alojamiento cuenta con un detector de monóxido de carbono, puede que te interese llevar uno portátil para el viaje.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, sistema de seguridad y botiquín de primeros auxilios.
El alojamiento dispone de un servicio de limpieza profesional

La política del alojamiento estipula no aceptar reservas de grupos para celebrar eventos como, por ejemplo, despedidas de soltero.
El alojamiento dispone de un servicio de limpieza profesional.