Hilton Garden Inn Pittsburgh/Cranberry

I do want to say that the staff was terrific. The hotel was very tired looking. The halls had bits of trash in them, our room had quite a few dust bunnies under the bed near the headboard. They gave us an accessible room. We did not ask for it or need it, but perhaps it was all they had left. The room had a bit of a smell, as if someone had smoked in it once upon a time, and the A/C was very loud. There was no blackout curtain and there was a bright neon sign fairly close to the window. Also, there was a kid's sports team there for the weekend. Great kids, but not supervised well and they were racing down the Hallway outside of the room, giggling and playing various games. They were just being kids, but the parents should know better than to give them free reign of the halls where the rooms are. The hotel is renovating, and the boxes of cabinetry, etc. were piled up across from the elevators, only one of which was working. The room with tax was $250. Terrible value. I would not have wanted to stay there at half the price.

The staff was unfriendly and unapproachable.

The room we stayed in was very spacious and very clean! The staff was all very friendly as well! It was also a very pretty hotel. I booked this trip for a mini vacation for my husbands birthday and he loved it! We will definitely be back!

Great place to stay, staff was amazing!

Great customer services.