St Christopher's Shepherds Bush

Well located centrally, but noisy (they supply free earplugs at check-in) & curtains don’t fit properly, so pack your own eye mask.

It was very noisy during weekend as there was loud music downstairs at the bar.

Great staff, spotless room, nice showers, less crowded than most London hostels.

Value for money but not at all what was advertised in photography, rooms are a bit bare and sad. Pack an extra pillow because the one supplied is thinner than the duvet. My room key also stopped working on night #2; luckily there was still someone cleaning in the (closed) Belushi’s downstairs whose attention I could grab to fix it. Fine if you’re in a pinch or on a budget, but for me it was more a reminder why i haven’t stayed in a hostel for over a decade.

I loved the breakfast option, and the safe environment of the hostel.

It was okay for the price. Showers dirty and don’t bother using the woman’s only shower as it leaks all over the floor and is just a push for water. The rooms were incredibly warm despite going in winter, lockers don’t lock but the beds were comfy! Other than that some of the staff were absolutely lovely<3 and it was nice to have a good common area. Would only return if absolutely necessary.

It was ok. Bed was horrible. Very loud outside as well, could not sleep. Staff are pretty much nonexistent. It is nice because there is one single women’s restroom if you are lucky enough to get it, other than that men and women are expected to share bathroom/shower space, which is uncomfortable. Anyways if you just need one night as a solo-traveler this is cost efficient. But, I wouldn’t recommend for more than one night.

First day of the stay made me terribly uncomfortable, as the room was very stinky. The lockers are filthy. Either please remove the lockers, or maintain them. With the staff, I loved everyone of them. The staff is really good, especially Damiano, Avaran and Artiola. The rest other staff is good as well. They help you to every extent, and are very energetic

Basic hostel overpriced as are most in London. It's bearable but not great with a large amount of beds packed into a cramped room. The toilets etc are enough and service was pleasant but it's not the greatest hostel around, I think around £10-£15 a night would be fair

Great location- very easy to get to and close to the station. However, the stay was difficult. I stayed there for 6 nights in total. The first 3 nights I was in a room which was incredibly hot (and I'm always cold) because the radiator was stuck on full heat constantly. The radiator was also inside my bottom bunk so it was dangerous to sleep in as I had to really avoid trying to touch the intensely hot radiator in order to not burn myself. I told two different staff members about this- the first said he'd fixed it but hadn't and the second said "oh yeah that room", implying they knew it was a problem generally and yet it had not been fixed. The room also stank of weed and sweat (not helped by it being so hot in such a small room for four people). The second room was better because it was bigger and not too hot, although a girls phone and passport were stolen by another guest while I was there and there were toenail clippings by my bed when I arrived. My light switch and plug also didn't work. The main shower room was fine in terms of condition. Generally great location and very cheap however, not comfortable at all. Staff generally friendly but clearly the place knows things are broke ie: radiator/plugs and they shouldn't be charging the same amount for those beds/rooms.

I gave these people time to compensate for their outrageous behavior before posting this. It seems they were happy to accept our payments without providing accommodation. In our room, all nine of us were awakened at 8 am and told that we had to leave by 10 am because someone alleged he saw bed bugs. That is disgusting enough. But wait there is more! They provided no plans for alternate accommodation in spite of the fact that there are many other St Christophers in London.This was on Good Friday and because it was a weekend AND a holiday weekend, scrambling to find shelter at the last moment was particularly difficult! Can you imagine the unnecessary stress? We were promised a refund that never materialised!! We are exploring legal options. Please learn from our experience. You cannot depend on your reservation here. Look elsewhere.

Great staff, spotless room, nice showers, less crowded than most London hostels.

It was okay for the price. Showers dirty and don’t bother using the woman’s only shower as it leaks all over the floor and is just a push for water. The rooms were incredibly warm despite going in winter, lockers don’t lock but the beds were comfy! Other than that some of the staff were absolutely lovely<3 and it was nice to have a good common area. Would only return if absolutely necessary.

Clean room efficient staff

Wasn't the best service wise and the place smelt horrible. There's no hostel environment

First day of the stay made me terribly uncomfortable, as the room was very stinky. The lockers are filthy. Either please remove the lockers, or maintain them. With the staff, I loved everyone of them. The staff is really good, especially Damiano, Avaran and Artiola. The rest other staff is good as well. They help you to every extent, and are very energetic

Where to begin, but never again. Stained mattress and bed cover. Guests smoking at window. Alcohol (Swearing) in bedrooms until 5am, laughing and crying. AirPods stolen. Never again.

Great location- very easy to get to and close to the station. However, the stay was difficult. I stayed there for 6 nights in total. The first 3 nights I was in a room which was incredibly hot (and I'm always cold) because the radiator was stuck on full heat constantly. The radiator was also inside my bottom bunk so it was dangerous to sleep in as I had to really avoid trying to touch the intensely hot radiator in order to not burn myself. I told two different staff members about this- the first said he'd fixed it but hadn't and the second said "oh yeah that room", implying they knew it was a problem generally and yet it had not been fixed. The room also stank of weed and sweat (not helped by it being so hot in such a small room for four people). The second room was better because it was bigger and not too hot, although a girls phone and passport were stolen by another guest while I was there and there were toenail clippings by my bed when I arrived. My light switch and plug also didn't work. The main shower room was fine in terms of condition. Generally great location and very cheap however, not comfortable at all. Staff generally friendly but clearly the place knows things are broke ie: radiator/plugs and they shouldn't be charging the same amount for those beds/rooms.

Well located centrally, but noisy (they supply free earplugs at check-in) & curtains don’t fit properly, so pack your own eye mask.

It was very noisy during weekend as there was loud music downstairs at the bar.

Staff member Riley was great and helped alot. Private room was ideal for our group. Outside late at night a bit sketchy but its london i suppose.

Value for money but not at all what was advertised in photography, rooms are a bit bare and sad. Pack an extra pillow because the one supplied is thinner than the duvet. My room key also stopped working on night #2; luckily there was still someone cleaning in the (closed) Belushi’s downstairs whose attention I could grab to fix it. Fine if you’re in a pinch or on a budget, but for me it was more a reminder why i haven’t stayed in a hostel for over a decade.

Everything good but one thing feel hot at night.

It was ok. Bed was horrible. Very loud outside as well, could not sleep. Staff are pretty much nonexistent. It is nice because there is one single women’s restroom if you are lucky enough to get it, other than that men and women are expected to share bathroom/shower space, which is uncomfortable. Anyways if you just need one night as a solo-traveler this is cost efficient. But, I wouldn’t recommend for more than one night.

Basic hostel overpriced as are most in London. It's bearable but not great with a large amount of beds packed into a cramped room. The toilets etc are enough and service was pleasant but it's not the greatest hostel around, I think around £10-£15 a night would be fair

Great location- very easy to get to and close to the station. However, the stay was difficult. I stayed there for 6 nights in total. The first 3 nights I was in a room which was incredibly hot (and I'm always cold) because the radiator was stuck on full heat constantly. The radiator was also inside my bottom bunk so it was dangerous to sleep in as I had to really avoid trying to touch the intensely hot radiator in order to not burn myself. I told two different staff members about this- the first said he'd fixed it but hadn't and the second said "oh yeah that room", implying they knew it was a problem generally and yet it had not been fixed. The room also stank of weed and sweat (not helped by it being so hot in such a small room for four people). The second room was better because it was bigger and not too hot, although a girls phone and passport were stolen by another guest while I was there and there were toenail clippings by my bed when I arrived. My light switch and plug also didn't work. The main shower room was fine in terms of condition. Generally great location and very cheap however, not comfortable at all. Staff generally friendly but clearly the place knows things are broke ie: radiator/plugs and they shouldn't be charging the same amount for those beds/rooms.

Everything good but one thing feel very hot at night.

It was an okay stay. Keeping in mind that it is cheap and a hostel. The building made alot of noises including loud pipe noises all night

I gave these people time to compensate for their outrageous behavior before posting this. It seems they were happy to accept our payments without providing accommodation. In our room, all nine of us were awakened at 8 am and told that we had to leave by 10 am because someone alleged he saw bed bugs. That is disgusting enough. But wait there is more! They provided no plans for alternate accommodation in spite of the fact that there are many other St Christophers in London.This was on Good Friday and because it was a weekend AND a holiday weekend, scrambling to find shelter at the last moment was particularly difficult! Can you imagine the unnecessary stress? We were promised a refund that never materialised!! We are exploring legal options. Please learn from our experience. You cannot depend on your reservation here. Look elsewhere.

Great staff, spotless room, nice showers, less crowded than most London hostels.

It was a humbling experience to stay here I must say,I usually stay across the green in The Hoxton Hotel how a place like this is on Hotels.com baffles me. To the bar/reception staff do one task at a time and you will get things done quicker and when customers tell you there is no toilet paper dont put it to the the end of your tasks list, customer care 101. To the local chav in my sweat box room I think is the only word you might understand I would sincerely rethink your life choices you took my bed and tried to get in a fight with me and called me a pusio lol i had to google that one urban dictionary said its a word used by English see you next Tuesdays. Young man you can keep going on the path you are on and trust me people dont fear you they pity you and if you do trust me no one will ever remember you. You are staying in a hostel in your home town surely you must ask yourself questions how am I on this path.I suggest do a college course and stop looking for attention which you will never get, management should never let you in the premises again you are a liability clean up your life you still have time.I saw police came here before on reviews id say you werent far away. On another point the young man from Brazil well done you took pride in your daily activities and do a good job keep on that path and you will only move forward.The whole experience makes me thankful for what I have but yeah I wont be using hostels again.I had a credit so i paid next to nothing to stay:)

Staff member Riley was great and helped alot. Private room was ideal for our group. Outside late at night a bit sketchy but its london i suppose.

It was okay for the price. Showers dirty and don’t bother using the woman’s only shower as it leaks all over the floor and is just a push for water. The rooms were incredibly warm despite going in winter, lockers don’t lock but the beds were comfy! Other than that some of the staff were absolutely lovely<3 and it was nice to have a good common area. Would only return if absolutely necessary.

Clean room efficient staff

It was ok. Bed was horrible. Very loud outside as well, could not sleep. Staff are pretty much nonexistent. It is nice because there is one single women’s restroom if you are lucky enough to get it, other than that men and women are expected to share bathroom/shower space, which is uncomfortable. Anyways if you just need one night as a solo-traveler this is cost efficient. But, I wouldn’t recommend for more than one night.

First day of the stay made me terribly uncomfortable, as the room was very stinky. The lockers are filthy. Either please remove the lockers, or maintain them. With the staff, I loved everyone of them. The staff is really good, especially Damiano, Avaran and Artiola. The rest other staff is good as well. They help you to every extent, and are very energetic

Basic hostel overpriced as are most in London. It's bearable but not great with a large amount of beds packed into a cramped room. The toilets etc are enough and service was pleasant but it's not the greatest hostel around, I think around £10-£15 a night would be fair

Great location- very easy to get to and close to the station. However, the stay was difficult. I stayed there for 6 nights in total. The first 3 nights I was in a room which was incredibly hot (and I'm always cold) because the radiator was stuck on full heat constantly. The radiator was also inside my bottom bunk so it was dangerous to sleep in as I had to really avoid trying to touch the intensely hot radiator in order to not burn myself. I told two different staff members about this- the first said he'd fixed it but hadn't and the second said "oh yeah that room", implying they knew it was a problem generally and yet it had not been fixed. The room also stank of weed and sweat (not helped by it being so hot in such a small room for four people). The second room was better because it was bigger and not too hot, although a girls phone and passport were stolen by another guest while I was there and there were toenail clippings by my bed when I arrived. My light switch and plug also didn't work. The main shower room was fine in terms of condition. Generally great location and very cheap however, not comfortable at all. Staff generally friendly but clearly the place knows things are broke ie: radiator/plugs and they shouldn't be charging the same amount for those beds/rooms.

Well located centrally, but noisy (they supply free earplugs at check-in) & curtains don’t fit properly, so pack your own eye mask.

Staff member Riley was great and helped alot. Private room was ideal for our group. Outside late at night a bit sketchy but its london i suppose.

It was ok. Bed was horrible. Very loud outside as well, could not sleep. Staff are pretty much nonexistent. It is nice because there is one single women’s restroom if you are lucky enough to get it, other than that men and women are expected to share bathroom/shower space, which is uncomfortable. Anyways if you just need one night as a solo-traveler this is cost efficient. But, I wouldn’t recommend for more than one night.

I like the property good place near shops transport.

Great place and location

Great location- very easy to get to and close to the station. However, the stay was difficult. I stayed there for 6 nights in total. The first 3 nights I was in a room which was incredibly hot (and I'm always cold) because the radiator was stuck on full heat constantly. The radiator was also inside my bottom bunk so it was dangerous to sleep in as I had to really avoid trying to touch the intensely hot radiator in order to not burn myself. I told two different staff members about this- the first said he'd fixed it but hadn't and the second said "oh yeah that room", implying they knew it was a problem generally and yet it had not been fixed. The room also stank of weed and sweat (not helped by it being so hot in such a small room for four people). The second room was better because it was bigger and not too hot, although a girls phone and passport were stolen by another guest while I was there and there were toenail clippings by my bed when I arrived. My light switch and plug also didn't work. The main shower room was fine in terms of condition. Generally great location and very cheap however, not comfortable at all. Staff generally friendly but clearly the place knows things are broke ie: radiator/plugs and they shouldn't be charging the same amount for those beds/rooms.

It was very noisy during weekend as there was loud music downstairs at the bar.

Great vibe and menu

Value for money but not at all what was advertised in photography, rooms are a bit bare and sad. Pack an extra pillow because the one supplied is thinner than the duvet. My room key also stopped working on night #2; luckily there was still someone cleaning in the (closed) Belushi’s downstairs whose attention I could grab to fix it. Fine if you’re in a pinch or on a budget, but for me it was more a reminder why i haven’t stayed in a hostel for over a decade.

I loved the breakfast option, and the safe environment of the hostel.