Name: Hatten Hotel Melaka
Address: Hatten Square, Malacka, MY
Price range: 39 US$–100 US$ per night
Rating: 7.95

Vad gäster tycker

Hatten Hotel Melaka lockar resenärer med sitt centrala läge och närhet till promenadstråk, samt rymliga rum. Recensioner lyfter dock fram åldrande interiörer, underhållsproblem och varierande renlighet. Personalen får beröm för sin vänlighet, men hindras av långsam och trång incheckning samt oregelbunden uppföljning.

Vissa rum vetter mot en ljusschakt eller närliggande fönster, och några rapporterar om buller från gatan eller taket under helgnätter. Faciliteterna får blandade omdömen: den stora poolen och hotellets spa uppskattas av många, medan Wi-Fi, hissar och validering av betalparkeringen kritiseras. Frukosten är riklig men organisationen och jämnheten varierar, med mycket folk under högtrafik.

Förvänta dig ett bekvämt boende med många bekvämligheter, men åldrande utrustning och varierande underhåll.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Den stora poolen och hotellets spa är populära. Gästerna rapporterar om opålitligt Wi-Fi, förvirrande eller långsamma hissar, besvärlig eller betald parkeringsvalidering, begränsad skugga/sittplatser vid poolen och enstaka buller från övre våningar eller utanför.

Relaterade gästrecensioner

8

Cristina

17 nov. 2024

·

Stannade 2 nätter

Good location, large pool, nice bar and restaurant upstairs. Can be a little noisy on weekend nights.

8

Lim

7 aug. 2023

·

Stannade 3 nätter

The lift indicating which has landed can be improved. Guest has to be on the watch out which lift door is open, once missed it, need to repress the button and wait for the next one.

8

Delise

1 aug. 2025

·

Stannade 3 nätter

We really liked the hotel. No umbrellas or lounging furniture around the pool, made it less user friendly. It was a lovely big pool but too hot to sit without some shade.

10

Yuk Kam

13 dec. 2025

·

Stannade 5 nätter

good swimming pool

10

Gak

2 feb. 2024

·

Stannade 3 nätter

I love to stay ! Indeed a excellent hotel . Just a suggestion that the lifts are good to be upgraded as not intelligent enough to serve the guests . Example like many might be waiting but once the lift opened , the others will stop functioning , and if the ascending doors not closed , you cannot press for lift to descend . The rest are pretty satisfied . Good Hotel

10

tessa

28 sep. 2025

·

Stannade 2 nätter

Room was big and comfy Spa was lovely Pool was great but could do with some Sun lounges as no where comfy to sit Great location

6

Lee

2 jan. 2025

·

Stannade 3 nätter

The room and service is ok but food outlet was poor. There are no complimentary free parking, guest was made to pay $5 per day.

10

Lian Hong Peter

27 sep. 2025

·

Stannade 3 nätter

Super clean and spacious room. Nice spa and affordable

8

Tock Chen

9 okt. 2025

·

Stannade 2 nätter

Not use. Floor outside the pool is very wet. It's unsafe for seniors to walk to the gym.

10

Chai

29 juni 2025

·

Stannade 2 nätter

Internet connection sporadic.

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Renlighet

Åsikterna går isär: många tycker att rummen och allmänna utrymmena är rena, men det förekommer återkommande rapporter om unken lukt, mögel, fläckar, skadedjur (kackerlackor) samt slitna eller smutsiga sängkläder och mattor.

Relaterade gästrecensioner

10

Ka Hang Esther

4 jan. 2026

·

Stannade 2 nätter

Clean and tidy

8

Boon Seng

19 nov. 2025

·

Stannade 2 nätter

Clean room, lobby, corridor and main lobby

6

Yi Long

8 jan. 2026

·

Stannade 1 natt

Room was old and dirty. Toilet was dirty, shower rack/tray surface was peeling off a little every time you showered.

4

Silei

9 mars 2025

·

Stannade 3 nätter

We had cockroaches in the room. We asked for a change of room which was granted. There were cockroaches in the new room too. We moved out. There was no refund for the remaining nights.

8

Wenjia

28 nov. 2025

·

Stannade 2 nätter

The room is clean and spacious.

2

Han Xiong

15 juni 2025

·

Stannade 3 nätter

Hatten is in serious need of revamp. Shower drain is choked, basin is choked, broken power socket, algae and mouldy bathroom, broken old furnitures, zero cleaniness of the room. Totally not recommended to stay here, there are other great options nearby also. Breakfast is depressed, we end up eating outside for 2 days even thou we paid for the breakfast.

2

jae in

21 maj 2025

·

Stannade 1 natt

terrible with suffocating smell of old carpet and perfume spread to prevent it

6

pragasam

17 juli 2023

·

Stannade 1 natt

Hatten is very close to most of the shopping malls. Just 5 to 10mins away to Jonker street and other touristy places. I had food poisoning from eating their breakfast. Although there was a wide spred of food for breakfast, most of the food were cool and taste bad. Poor hygiene. Their eggs came cold and not fully cooked. As for the rooms, there was blood stains on the curtains and carpets were stained badly. Hope the management can look into this.

2

Keong Soon

14 dec. 2025

·

Stannade 2 nätter

We booked deluxe suite for 3 Days 2 nights. After the first night, we found live cockroaches running inside the bathroom. This is ultimate red flag for us. The hotel changed our room and gave us a small upgrade. Our new room face the main road and on this Friday night, there are probably around 100 motorcycles racing on the street. Hatten Hotel is located inside the illegal race track of these irritating daredevils racers. i am writing this review at about 1am and the noise is still going on. These motorbikes have been racing for the last 2 hours and over 10 rounds at least. I called the front desk/operator to complain. They are aware of this illegal racing activity that goes on every weekend. The hotel does not have ear plugs. Hotel guests have to endure these noises until the illegal race is over (???). This is totally unacceptable and we are not able to sleep at all with these noises going on.

10

Richard

8 feb. 2026

·

Stannade 3 nätter

Great hotel, large rooms and very clean. Staff are helpful and friendly.

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Rum

Rummen är rymliga men inredningen är daterad och det förekommer återkommande underhållsproblem (luftkonditionering, VVS, armaturer, vattentryck, TV-apparater). Utsikten och lugnet varierar – vissa rum vetter mot en ljusschakt eller närliggande rum, och det kan förekomma buller från gatan eller taket under helgnätter – och Wi-Fi kan vara opålitligt.

Relaterade gästrecensioner

6

TAEKEUN

26 jan. 2026

·

Stannade 2 nätter

기본룸은 창문이 열리지 않으며 커튼을 열면 마주보는 반대편 객실이 보입니다. 환기가 안되어 그런지 곰팡이 냄새, 방향제 냄새가 심해 2박에 100링깃을 주고 뷰 업그레이드(창문이 열리고 수영장 뷰)했습니다.

8

Wenjia

28 nov. 2025

·

Stannade 2 nätter

The room is clean and spacious.

6

June

20 dec. 2025

·

Stannade 5 nätter

The breakfast was NOT FREE! We paid 20 Ringie for each of us each day -- total 200 for 2 people for 5 days. The air conditioner was not removing the humidity and caused the room to have a musty odor. The room was serviced twice in five days because we were getting ready for bed (about 7:00 to 8:00 PM) when they wanted to service the room. We told them not to bother. Very disappointed!

8

Sim Lan

16 mars 2025

·

Stannade 1 natt

Hotel room is big and clean. Hotel location is good too. Wallkable to Jonker street and yet not that pack.

6

KIANCHIN

6 jan. 2025

·

Stannade 8 nätter

Friendly staff. Poor WiFi. Often time not working

6

Fraser

19 mars 2025

·

Stannade 3 nätter

The A/C did not work and they said they fixed it and it was not working. Location - good Staff - OK Pool - very good Room - large and well equipped EXCEPT the A/C I would not stay here again!

4

Ben

20 dec. 2022

·

Stannade 19 346 nätter

Location is good, walking distance to shopping, dining out and tourist attractions. - Cleanliness was significantly below average for a "5 star" property, raised several issues with photos (stains, mould, insects) to staff and was offered free room upgrade. - However, the new room did not have hot water, water was lukewarm. Raised issue again with maintenance and was still not resolved after 3 days. Personal rating would be 2/5, will not be returning.

2

Maria

11 mars 2025

·

Stannade 3 nätter

We stayed at 19th floor at first, the ac wasnt cold so they gave us another room on 20th floor. We could hear the rooftop bar (22nd floor) sound until 1.15am, and the room upstairs kept moving furniture until 2am , am not sure what are they doing. The breakfast was horrible, u could tell the kitchen staff were fed up and didnt wanna work there, their kitchen uniform looked like they just had war, and i saw one kitchen staff (male) in noodle soup area mocking a young female customer. Thats how bad it is. The bedroom was dark and gave u uneasy feeling, design was stupid and the sofa n tv area was useless, we only put our luggage there..and the lift was the worse part, wobbly and feel unsafe. I personally wont ever go back to this hotel, even if its free.

8

Kenneth

7 juni 2025

·

Stannade 3 nätter

Rooms are mostly suites nice size. Although we had room facing air well saw nothing. Had to keep windows closed and curtains drawn. So book room with views unless you just wanna sleep.

2

Keong Soon

14 dec. 2025

·

Stannade 2 nätter

We booked deluxe suite for 3 Days 2 nights. After the first night, we found live cockroaches running inside the bathroom. This is ultimate red flag for us. The hotel changed our room and gave us a small upgrade. Our new room face the main road and on this Friday night, there are probably around 100 motorcycles racing on the street. Hatten Hotel is located inside the illegal race track of these irritating daredevils racers. i am writing this review at about 1am and the noise is still going on. These motorbikes have been racing for the last 2 hours and over 10 rounds at least. I called the front desk/operator to complain. They are aware of this illegal racing activity that goes on every weekend. The hotel does not have ear plugs. Hotel guests have to endure these noises until the illegal race is over (???). This is totally unacceptable and we are not able to sleep at all with these noises going on.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen får ofta beröm för sin vänlighet och hjälpsamhet, med särskilt omnämnande av receptionen, conciergen och säkerhetspersonalen. Incheckningen kan vara långsam eller oorganiserad, och svaren på problem eller städönskemål är ojämna.

Relaterade gästrecensioner

10

Susan

22 feb. 2026

·

Stannade 2 nätter

Clean and comfortable stay. International buffet breakfast. Friendly and helpful check-in receptionists. Great experience, surrounded with nearby shopping mall within walking distance. Cons: less power sockets in the room tucked behind the lamps.

8

Agnes

28 dec. 2024

·

Stannade 2 nätter

Checkin was very inefficient, I had booked 2 connecting rooms and was told only one is ready, instead of sending me the other room’s keycard, I was told to go to the reception again to checkin for the other room when it was ready, in spites of the long queue. The breakfast was chaotic, the staff did not assign tables at the entrance, instead it was free sitting, very poor management. The hotel is rather dated, can be improved with some renovation. Otherwise, the price point is quite reasonable.

6

Chee Ming

21 juni 2025

·

Stannade 1 natt

Overall, my stay at Hatten Hotel was okay, but there’s definitely room for improvement. 1. Reception service needs serious improvement. The counter was closed without any notice while I was waiting, and staff were unhelpful and some even walked away without answering questions. 2. The room was decent, but it could use some maintenance and updates. 3. Parking isn’t ideal. It costs RM5, and only two floors have convenient lift access to the hotel rooms. The others have limited access to general areas only. 4. The swimming pool was a highlight. It has a beautiful view and clean water—I really enjoyed it. 5. Great location. The hotel is close to tourist attractions and there are plenty of food options nearby.

8

Daniel

26 aug. 2024

·

Stannade 3 nätter

Hatten has never disappoint on the location with the surrounding attractions and their front counter customer service, and was always the place to stay at whenever my family visits Malacca, and we have stayed here more than 6 times in the past 3 years for multiple nights. However this time, the housekeeping was found severely lacking as we did not get any housekeeping done at all. For the 3 nights that we stayed, no housekeeping came by the first and second night, and on the third night they only came at 6.30pm when we were already resting in our rooms, and it made no sense to go out just to allow them to clean up and make the bed since we were already done for the day. Extremely disappointed with this part of the stay.

10

Hwee Koon

14 dec. 2024

·

Stannade 1 natt

The front desk is kind enough to accommodate to our needs. Very grateful for the exemplary service.

6

Andy

14 juni 2025

·

Stannade 1 natt

The check in was super slow. What stated was 3pm but room only ready at about 6pm

2

Canny

23 juni 2023

·

Stannade 2 nätter

I booked and paid total 10 rooms. But the front desk staff can not find my booking even I show her the booking reference no. They took more than 90 minutes to settle my booking. Some rooms are musty smell, toilet door can not close. So disappointed of this five stars hotel.

10

Gillian

8 mars 2025

·

Stannade 3 nätter

The staff were absolutely amazing lovely people, and the hotel manager was a really nice guy too. Nothing was too much fir any if the team

10

Richard

8 feb. 2026

·

Stannade 3 nätter

Great hotel, large rooms and very clean. Staff are helpful and friendly.

2

Sambhav

14 dec. 2025

·

Stannade 2 nätter

THIS IS A SELF PROCLAIMED 5 STAR HOTEL, and at BEST A 3 STAR EXPERIENCE. Would suggest going to Marriott Courtyard or Doubletree Hilton instead. Rooms and lobbies are old fashioned and a little dirty tbh. I checked in to my room at around 8pm and it was such a below average experience. There was no hair dryer in the room and the refreshments kit was minimal. My safety deposit box was locked and I called the management at least 5 times to fix it. They promised to get it fixed only to make me wait over an hour till 12.30am and no response even then. I had to wake up for a polo game at 5.30am but THEY JUST DID NOT CARE.. Finally the box is STILL NOT FIXED AND idk where to keep my expensive belongings!!!!

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Läge

Utmärkt centralt läge med enkel gångavstånd till köpcentrum, Jonker Street och stora sevärdheter, med bra tillgång till kollektivtrafik. Vissa rum mot gatan rapporterar om buller från trafiken under helgerna.

Relaterade gästrecensioner

10

Susan

22 feb. 2026

·

Stannade 2 nätter

Clean and comfortable stay. International buffet breakfast. Friendly and helpful check-in receptionists. Great experience, surrounded with nearby shopping mall within walking distance. Cons: less power sockets in the room tucked behind the lamps.

10

Toni

14 mars 2025

·

Stannade 2 nätter

Hatten Hotel location is great. Its in the middle of most activities including Jonker Street and the Peranakan Restaurants.

10

Jie Wei

15 okt. 2025

·

Stannade 1 natt

Hotel was close to Jonker Street

8

Soo Cheong

7 sep. 2025

·

Stannade 3 nätter

Although the building is a bit old but the rooms are clean and maintained well. Staff are friendly too. It is also a convenient location for shopping, dining and site seeing.

8

Marinda

9 nov. 2024

·

Stannade 1 natt

Great location. Nearby shopping malls within 10mins walk.

8

ElainePL

19 sep. 2024

·

Stannade 2 nätter

I recently stayed at Hatten Hotel Melaka and had an overall pleasant experience. One of the best aspects of this hotel is its prime location—it is situated near numerous shopping areas and eateries and just a short stroll away from the bustling Jonker Street, making it an ideal base for exploring the city. The front desk staff were friendly and efficient during check-in, they were very accommodating and made the check-in process smooth. The room itself was clean and well-maintained, which was appreciated. However, I did notice the pillowcases were a bit dirty. Thankfully, the room service team was prompt and addressed the issue right away. Overall, my experience at this hotel was positive. The convenient location and helpful staff make it a solid choice for visitors in Melaka. I would recommend this hotel for its value and service.

10

Dennis

24 feb. 2025

·

Stannade 3 nätter

Super convenient location. Next to malls and within short walking distance to major attractions, eg A Formosa, Red Square, and Jonker walk. All within a mile.

10

shawn

9 okt. 2025

·

Stannade 2 nätter

Decent clean and friendly hotel. Value for money, great location to explore Melaka

2

Keong Soon

14 dec. 2025

·

Stannade 2 nätter

We booked deluxe suite for 3 Days 2 nights. After the first night, we found live cockroaches running inside the bathroom. This is ultimate red flag for us. The hotel changed our room and gave us a small upgrade. Our new room face the main road and on this Friday night, there are probably around 100 motorcycles racing on the street. Hatten Hotel is located inside the illegal race track of these irritating daredevils racers. i am writing this review at about 1am and the noise is still going on. These motorbikes have been racing for the last 2 hours and over 10 rounds at least. I called the front desk/operator to complain. They are aware of this illegal racing activity that goes on every weekend. The hotel does not have ear plugs. Hotel guests have to endure these noises until the illegal race is over (???). This is totally unacceptable and we are not able to sleep at all with these noises going on.

8

Mustapha

5 sep. 2025

·

Stannade 2 nätter

Close to main tourist attractions

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Måltider

Frukosten noteras ofta för sitt utbud, men kvaliteten och organisationen är ojämna – köer och trånga lokaler är vanliga, vissa rätter anländer kalla och ett fåtal hygienproblem har lyfts fram. Room service och vissa rätter får beröm.

Relaterade gästrecensioner

4

Jing Ying

26 okt. 2025

·

Stannade 1 natt

Check in took more than 15min Got 16th floor room which is nice But dirty towel given, not sure they change it after previous customer Aircon not cold enough Very long q for breakfast, at least arnd 15min Tbh quite disappointed for a 5 star hotel

10

Susan

22 feb. 2026

·

Stannade 2 nätter

Clean and comfortable stay. International buffet breakfast. Friendly and helpful check-in receptionists. Great experience, surrounded with nearby shopping mall within walking distance. Cons: less power sockets in the room tucked behind the lamps.

8

Agnes

28 dec. 2024

·

Stannade 2 nätter

Checkin was very inefficient, I had booked 2 connecting rooms and was told only one is ready, instead of sending me the other room’s keycard, I was told to go to the reception again to checkin for the other room when it was ready, in spites of the long queue. The breakfast was chaotic, the staff did not assign tables at the entrance, instead it was free sitting, very poor management. The hotel is rather dated, can be improved with some renovation. Otherwise, the price point is quite reasonable.

6

June

20 dec. 2025

·

Stannade 5 nätter

The breakfast was NOT FREE! We paid 20 Ringie for each of us each day -- total 200 for 2 people for 5 days. The air conditioner was not removing the humidity and caused the room to have a musty odor. The room was serviced twice in five days because we were getting ready for bed (about 7:00 to 8:00 PM) when they wanted to service the room. We told them not to bother. Very disappointed!

10

Chai

4 juli 2025

·

Stannade 7 nätter

Great breakfast buffet, close to shopping malls and restaurants, nice view from gym and infinity pool, friendly staff.

8

Ivan

8 aug. 2023

·

Stannade 3 nätter

The hotel was nice, it wasnt the newest but we liked our stay. What wasnt pleasing, was when the hotel stuff started cleaning the pool in the middle of a hot day, even though the pool is closed for 12hours (since 7pm to 7am) breakfast was nice, only make sure to serve hot eggs - not fridge cold!

8

Esther

27 jan. 2026

·

Stannade 2 nätter

Room is clean and all the staffs we encounter are courteous. Breakfast spread is good n the restaurant is spacious. We are very satisfied with our stay.

6

pragasam

17 juli 2023

·

Stannade 1 natt

Hatten is very close to most of the shopping malls. Just 5 to 10mins away to Jonker street and other touristy places. I had food poisoning from eating their breakfast. Although there was a wide spred of food for breakfast, most of the food were cool and taste bad. Poor hygiene. Their eggs came cold and not fully cooked. As for the rooms, there was blood stains on the curtains and carpets were stained badly. Hope the management can look into this.

10

Richie

28 aug. 2024

·

Stannade 2 nätter

Fantastic breakfast spread

8

Kenichi

27 sep. 2025

·

Stannade 2 nätter

大規模ホテルということで宿泊者も多く、朝食会場が非常に混雑していました。

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Månad	Genomsnittligt pris
januari	49 US$
februari	51 US$
mars	42 US$
april	44 US$
maj	53 US$
juni	54 US$
juli	52 US$
augusti	53 US$
september	51 US$
oktober	57 US$
november	57 US$
december	65 US$

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $100	17 $47
18 $39	19 $41	20 $39	21 $40	22 $40	23 $50	24 $60
25 $40	26 $41	27 $41	28 $41	29 $41	30 $62	31 $63

sö	må	ti	on	to	fr	lö
1 $60	2 $56	3 $58	4 $57	5 $57	6 $70	7 $69
8 $69	9 $56	10 $58	11 $58	12 $58	13 $70	14 $70
15 $58	16 $58	17 $58	18 $58	19 $58	20 $70	21 $76
22 $61	23 $60	24 $58	25 $58	26 $58	27 $70	28 $70
29 $58	30 $58

Hatten Hotel Melaka

Priser för Hatten Hotel Melaka

Genomsnittliga priser per månad

Om detta boende

Läge

Rumsalternativ

Svit (Studio)

Juniorsvit

Svit Deluxe

Svit Deluxe (Premier Deluxe Suite)

Svit Deluxe

Svit Deluxe

Juniorsvit (Premier Junior Suite)

Juniorsvit

Gästrecensioner för Hatten Hotel Melaka

Vem bor här?

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

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