CATS Porto Hostel

Cats Hostel Porto - Terms and Conditions: Reception is open 24 hours, however, if you are checking in after 11.00 pm, please send us an email to keep your booking. A EUR 10 damage deposit is required on arrival. This deposit will be fully refunded at check-out, as long as there isn't any damage to the property or the key has not been lost. The maximum stay allowed is 15 days We have a 24-hour cancellation policy. Please cancel through Hostelworld or send us an email 24 hours prior to the arrival date. Otherwise, we must charge the full amount of the first night. **Attention** All reservations which include the 23rd of June (Sao Joao) and the 31st of December/1st of January (NYE) are non-refundable. The card used to make the reservation will be charged the outstanding balance of the reservation. In case of any modification or cancelation of the reservation, these will be non-refundable. Bookings of 10 people or more are considered group bookings and must be made through the group reservation department of the hostel. We reserve the right to cancel such reservation without refund. Please note that from 1st January 2025 there’s a city tax of €3 per guest, per night. This is not included in the total price of the booking and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of €21 per guest. ***Important Information*** Guests under 18 years old will not be allowed in the hostel unless accompanied by an adult. Minors will not share a dorm with other adults other than their travel companions. You must book a private room. Otherwise, we reserve the right to cancel the reservation which doesn´t follow this condition without refund.

Cats Hostel Porto - Terms and Conditions: Reception is open 24 hours, however, if you are checking in after 11.00 pm, please send us an email to keep your booking. A EUR 10 damage deposit is required on arrival. This deposit will be fully refunded at check-out, as long as there isn't any damage to the property or the key has not been lost. The maximum stay allowed is 15 days We have a 24-hour cancellation policy. Please cancel through Hostelworld or send us an email 24 hours prior to the arrival date. Otherwise, we must charge the full amount of the first night. **Attention** All reservations which include the 23rd of June (Sao Joao) and the 31st of December/1st of January (NYE) are non-refundable. The card used to make the reservation will be charged the outstanding balance of the reservation. In case of any modification or cancelation of the reservation, these will be non-refundable. Bookings of 10 people or more are considered group bookings and must be made through the group reservation department of the hostel. We reserve the right to cancel such reservation without refund. Please note that from 1st January 2025 there’s a city tax of €3 per guest, per night. This is not included in the total price of the booking and should be paid on site. This tax is charged to guests aged 13 and older. It is subject to a maximum amount of €21 per guest. ***Important Information*** Guests under 18 years old will not be allowed in the hostel unless accompanied by an adult. Minors will not share a dorm with other adults other than their travel companions. You must book a private room. Otherwise, we reserve the right to cancel the reservation which doesn´t follow this condition without refund.