Palais Ommeyad Jacuzzi Suites & Spa

Very old hotel. Advertisment is misleading. Located in a small street with lots of construction. Hotel should be in the 3 stars category. Rooms have a lot of humidity and are very basic in furnishing including Suites.

The hotel is tired and needs updating, restaurant for breakfast is poor in quality of selections and the response to serve in the hotel in general is very slow. The pictures about the hotel in the net are far different than the reality.

Lovely place in Fez not far away from old Medina.

Fantastic riad inside city walls. Very attentive and friendly staff.

I had a problem with my reservation that I made through Expedia at this hotel which was not honored and was switched to another hotel of less category. I was not informed by the hotel directly but I learned about this situation that affected other colleagues so I had to call to know the status of my reservation. It was never informed thru Expedia website. At least the rate was respected.