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The Alest Hotel

From

US$ 520

/noite

The Alest Hotel - Image 1

The Alest Hotel - Quarto

The Alest Hotel - Quarto

The Alest Hotel - Vista do quarto

The Alest Hotel - Receção

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From

US$ 520

/noite

Sobre este alojamento

Mime-se com o serviço de massagens no local, ou desfrute de aluguer de bicicletas. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.

Comodidades

Mime-se com o serviço de massagens no local, ou desfrute de aluguer de bicicletas. Este hotel disponibiliza ainda Wi-fi grátis e serviços de concierge.

Comodidades para negócios

As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Há estacionamento com motorista grátis no local.

Restaurante

Prove as iguarias da cozinha internacional no 45 Bar & Restaurante, um restaurante que inclui ainda um bar/lounge. Se preferir permanecer na privacidade dos seus aposentos, dê uma vista de olhos pela ementa do serviço de quarto 24 horas. Aproveite ainda para conviver na receção grátis, organizada diariamente. Comece as suas manhãs da melhor forma com um pequeno-almoço continental grátis, servido diariamente entre as 8:00 e as 11:00.

Quartos

Os 20 quartos com decoração personalizada proporcionam-lhe Smart TV piso aquecido. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.

Localização

Com uma estadia nThe Alest Hotel em Cidade do México (Polanco), ficará a alguns passos de Avenida Presidente Masaryk e a 9 minuto(s) a pé de Paseo de la Reforma. Este hotel de luxo está a 0,6 km (0,4 mi) de Parque Chapultepec e a 0,7 km (0,5 mi) de Auditorio Nacional.

O que há nas proximidades

Avenida Presidente Masaryk(0.1 milhas)
Consulado Geral da Espanha(0.3 milhas)
Parque Chapultepec(0.4 milhas)
Campo Deportivo Militar Marte(0.4 milhas)
Auditorio Nacional(0.5 milhas)
Paseo de la Reforma(0.5 milhas)
Jardim Zoológico de Chapultepec(0.6 milhas)
Hospital Español(0.8 milhas)
Antara Polanco(1 milhas)
Museo Nacional de Antropología(1.1 milhas)
Acuario Inbursa(1.4 milhas)
Plaza Polanco(1.4 milhas)
Museo Soumaya(1.5 milhas)
Monumento a los Niños Héroes(1.5 milhas)
Centro Comercial Plaza Carso(1.5 milhas)
Aeroporto Internacional Benito Juarez (MEX)(11 milhas)
Santa Lucía, México (NLU-Felipe Ángeles Int.)(28.3 milhas)
Toluca, Estado do México (TLC-Aeroporto Internacional de Toluca)(35.4 milhas)

Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Centro de negócios
Serviço de quartos
Serviço de estacionamento

Localização

45 Eugenio Sue, Bosques de Chapultepec, Cidade do México, México

Avenida Presidente Masaryk (0.1 milhas)

Consulado Geral da Espanha (0.3 milhas)

Parque Chapultepec (0.4 milhas)

Campo Deportivo Militar Marte (0.4 milhas)

Auditorio Nacional (0.5 milhas)

Paseo de la Reforma (0.5 milhas)

Mais informações sobre a localização

Opções de quartos

14

Deluxe Junior Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

312 ft²

Ar condicionado

Soalho aquecido

Aquecimento

9

Superior Double Room

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

398 ft²

Ar condicionado

Soalho aquecido

Aquecimento

10

Superior Room King

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

310 ft²

Ar condicionado

Soalho aquecido

Aquecimento

15

Grand Deluxe Room

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 3

379 ft²

Ar condicionado

Soalho aquecido

Aquecimento

11

Deluxe Room

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

312 ft²

Ar condicionado

Soalho aquecido

Aquecimento

11

Superior Room Queen

Detalhes do quarto

1 Cama De Casal Grande

Dormidas 2

248 ft²

Ar condicionado

Soalho aquecido

Aquecimento

10

Grand Deluxe Double Room

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

398 ft²

Ar condicionado

Soalho aquecido

Aquecimento

13

Grand Deluxe Suite

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Dormidas 3

840 ft²

Ar condicionado

Soalho aquecido

Aquecimento

Avaliações dos hóspedes sobre The Alest Hotel

9.6

Extraordinário

Com base em 364 avaliações verificadas

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No The Alest Hotel, os hóspedes elogiam consistentemente o design boutique e a localização central em Polanco, com fácil acesso a pé, destacando espaços muito limpos e toques atenciosos como minibares de cortesia e artigos de higiene pessoal de alta qualidade, que proporcionam uma estadia confortável e sofisticada.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

O que pensam os hóspedes

No The Alest Hotel, os hóspedes elogiam consistentemente o design boutique e a localização central em Polanco, com fácil acesso a pé, destacando espaços muito limpos e toques atenciosos como minibares de cortesia e artigos de higiene pessoal de alta qualidade, que proporcionam uma estadia confortável e sofisticada.

O serviço é frequentemente descrito como atencioso e acolhedor. Muitos apreciam o restaurante e o café da manhã no local, embora alguns tenham achado o menu incluído limitado ou medíocre. As desvantagens comuns incluem o ruído que chega a alguns quartos do pátio interno, e alguns quartos são pequenos ou virados para o interior, com pouca luz natural. Espere uma estadia elegante e intimista em um boutique hotel em uma área central e com fácil acesso a pé.

Instalações

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

O restaurante e o bar no local recebem comentários positivos, e o minibar de cortesia no quarto é um destaque.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de abr. de 2025

·

A estadia foi de 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Christian

15 de nov. de 2025

·

A estadia foi de 1 noite

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

10

Ralph

23 de nov. de 2024

·

A estadia foi de 4 noites

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

10

Roberto H

6 de nov. de 2025

·

A estadia foi de 1 noite

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

Margarita

7 de abr. de 2025

·

A estadia foi de 4 noites

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

10

Sarah

6 de mar. de 2025

·

A estadia foi de 4 noites

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

10

Elizabeth

11 de mai. de 2024

·

A estadia foi de 7 noites

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

10

Alison

16 de jul. de 2025

·

A estadia foi de 5 noites

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Steve

15 de mar. de 2024

·

A estadia foi de 1 noite

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

10

Laurel

9 de jan. de 2025

·

A estadia foi de 1 noite

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

As avaliações destacam consistentemente quartos e espaços públicos muito limpos. Algumas falhas isoladas foram observadas, incluindo um quarto não arrumado e um caso de serviço de limpeza abaixo do padrão.

Avaliações dos hóspedes relacionadas

8

Nir

1 de dez. de 2025

·

A estadia foi de 6 noites

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

10

Desiree

30 de jun. de 2025

·

A estadia foi de 3 noites

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

10

maria

20 de out. de 2023

·

A estadia foi de 3 noites

Limpieza y atención al cliente

Limpieza y atención al cliente

10

Rogelio

24 de set. de 2025

·

A estadia foi de 2 noites

Very Nice Boutique Hotel, clean, quiet and safe

Very Nice Boutique Hotel, clean, quiet and safe

10

Marilú

4 de out. de 2025

·

A estadia foi de 3 noites

Me encantó el hotel!!! Todo está impecable

Me encantó el hotel!!! Todo está impecable

10

Aaron

30 de dez. de 2025

·

A estadia foi de 2 noites

Friendly staff, very clean, great location!

Friendly staff, very clean, great location!

6

Omar

12 de abr. de 2024

·

A estadia foi de 2 noites

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

10

Edita

3 de mar. de 2025

·

A estadia foi de 3 noites

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Marcelo

17 de mai. de 2024

·

A estadia foi de 3 noites

The Hotel is very clean and beautiful.

The Hotel is very clean and beautiful.

10

Kristy

1 de jul. de 2025

·

A estadia foi de 4 noites

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são elegantes e geralmente confortáveis, com muitos hóspedes elogiando o design e alguns notando layouts espaçosos. No entanto, vários relatam quartos pequenos ou voltados para o interior com pouca luz natural, e o ruído pode vir do pátio interno; o conforto da cama varia.

Avaliações dos hóspedes relacionadas

10

Isabelle

18 de jul. de 2024

·

A estadia foi de 3 noites

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

10

Jacqueline

6 de abr. de 2025

·

A estadia foi de 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

6

Rhys

19 de dez. de 2024

·

A estadia foi de 6 noites

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Charles R

12 de fev. de 2023

·

A estadia foi de 4 noites

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

8

Joakim

4 de jan. de 2025

·

A estadia foi de 3 noites

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

8

Dylan

29 de ago. de 2025

·

A estadia foi de 2 noites

Just a lot of noise above me in room

Just a lot of noise above me in room

10

Alice

5 de ago. de 2025

·

A estadia foi de 5 noites

Great service. Beautiful big rooms. Fantastic location.

Great service. Beautiful big rooms. Fantastic location.

10

Gerardo

1 de set. de 2025

·

A estadia foi de 1 noite

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

10

Paul

23 de mai. de 2024

·

A estadia foi de 2 noites

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

10

Palig Arzoumanian

9 de jul. de 2024

·

A estadia foi de 4 noites

Make sure to get a room with outside looking windows!

Make sure to get a room with outside looking windows!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é frequentemente descrito como excepcional, amigável e atencioso na recepção, no restaurante e na equipe de limpeza. Alguns hóspedes notaram respostas inconsistentes ou interações pouco prestativas.

Avaliações dos hóspedes relacionadas

10

Lizandra

7 de jul. de 2025

·

A estadia foi de 6 noites

The best hotel service we have received in our life. Great location and attention to details.

The best hotel service we have received in our life. Great location and attention to details.

6

Rhys

19 de dez. de 2024

·

A estadia foi de 6 noites

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Edgar

7 de dez. de 2024

·

A estadia foi de 2 noites

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

10

Ying

12 de abr. de 2025

·

A estadia foi de 4 noites

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

10

Haji V

14 de jul. de 2025

·

A estadia foi de 5 noites

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

10

Michelle

10 de abr. de 2025

·

A estadia foi de 3 noites

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

2

Olga

6 de jun. de 2024

·

A estadia foi de 2 noites

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

10

Edita

3 de mar. de 2025

·

A estadia foi de 3 noites

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Constance

30 de jul. de 2025

·

A estadia foi de 6 noites

Great hotel! The staff was amazing.

Great hotel! The staff was amazing.

8

George

2 de fev. de 2024

·

A estadia foi de 3 noites

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização privilegiada em Polanco, em uma rua tranquila e segura, a poucos passos de restaurantes, lojas e do Lincoln Park.

Avaliações dos hóspedes relacionadas

10

Susanna

4 de mai. de 2025

·

A estadia foi de 6 noites

Unique and elegant property. Close to shops, walkable and convenient.

Unique and elegant property. Close to shops, walkable and convenient.

10

Jacqueline

6 de abr. de 2025

·

A estadia foi de 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Faustino De Jesus

20 de set. de 2024

·

A estadia foi de 1 noite

Excelente ubicación

Excelente ubicación

10

Juan Pablo

23 de mar. de 2025

·

A estadia foi de 3 noites

Beautiful property. Great location in Polanco area.

Beautiful property. Great location in Polanco area.

10

Magdalena

31 de ago. de 2025

·

A estadia foi de 3 noites

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

10

Jaime

12 de out. de 2024

·

A estadia foi de 1 noite

Esta en el corazon de polanco, todo esta caminando.

Esta en el corazon de polanco, todo esta caminando.

10

Elane

6 de out. de 2024

·

A estadia foi de 3 noites

Great staff and location A

Great staff and location A

10

Gina

16 de nov. de 2024

·

A estadia foi de 2 noites

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

10

CECILIA

27 de jul. de 2024

·

A estadia foi de 2 noites

Amazing hotel, great location.

Amazing hotel, great location.

10

BRENDA

30 de abr. de 2025

·

A estadia foi de 1 noite

Very nice and good area

Very nice and good area

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Muitos hóspedes apreciaram o restaurante no local e acharam o café da manhã saboroso. Outros sentiram que o menu do café da manhã incluído era limitado ou medíocre, com cobranças extras ocasionais por certas bebidas.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de abr. de 2025

·

A estadia foi de 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Carrie

22 de jul. de 2025

·

A estadia foi de 4 noites

Friendly. Delicious breakfast. Good location. Would upgrade room

Friendly. Delicious breakfast. Good location. Would upgrade room

10

Margarita

7 de abr. de 2025

·

A estadia foi de 4 noites

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

8

FERNANDO

14 de out. de 2024

·

A estadia foi de 1 noite

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

8

Joakim

4 de jan. de 2025

·

A estadia foi de 3 noites

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

10

Juan

14 de dez. de 2024

·

A estadia foi de 5 noites

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

10

Alison

16 de jul. de 2025

·

A estadia foi de 5 noites

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Priya

19 de jun. de 2024

·

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

10

Estela

7 de out. de 2024

·

A estadia foi de 2 noites

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

10

Laurel

9 de jan. de 2025

·

A estadia foi de 1 noite

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

Roberto H

6 de nov. de 2025

·

A estadia foi de 1 noite

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

maria

14 de jun. de 2024

·

Excelente

Excelente

8

Ernesto

semana passada

·

A estadia foi de 3 noites

Good location/ god shuttle to airport and back laves at the city.

Good location/ god shuttle to airport and back laves at the city.

10

Javier

há 4 semanas

·

A estadia foi de 1 noite

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

10

Denise

2 de ago. de 2026

·

A estadia foi de 4 noites

Love this area and breakfast is very nice. Staff amazing

Love this area and breakfast is very nice. Staff amazing

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

Caução

USD 300 per accommodation on arrival.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $371	19 $370
20 $412	21 $412	22 $1.517	23 $415	24 $387	25 $405	26 $405
27 $386	28 $370	29 $370	30 $430

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os clientes irão receber um e-mail 24 horas antes da chegada com instruções para o check-in. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Terá de pagar a seguinte caução totalmente reembolsável.

Breakage deposit: USD 300 per stay

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.

Terá de efetuar uma reserva se quiser desfrutar de massagens. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
Disponibilização de opções de pagamento sem numerário em todas as transações.

Estadia de animais de estimação: 70 USD por animal (varia consoante a duração da estadia)
Os animais de serviço estão isentos de taxas
Check-in antecipado disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.