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The Alest Hotel

From

US$ 520

/ noite

The Alest Hotel - Image 1

The Alest Hotel - Quarto

The Alest Hotel - Quarto

The Alest Hotel - Vista do quarto

The Alest Hotel - Recepção

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From

US$ 520

/ noite

Sobre esta propriedade

Relaxe com massagens no local ou aproveite as comodidades de lazer, como aluguel de bicicletas. Este hotel também oferece Wi-Fi de cortesia e serviços de concierge.

Comodidades

Relaxe com massagens no local ou aproveite as comodidades de lazer, como aluguel de bicicletas. Este hotel também oferece Wi-Fi de cortesia e serviços de concierge.

Comodidades

As comodidades presentes incluem um business center, serviço de lavanderia e lavagem a seco e balcão de recepção 24 horas. Estacionamento grátis com manobrista está disponível no local.

Jantar

Saboreie pratos da culinária internacional no 45 Bar & Restaurante, um restaurante que oferece um bar/lounge. Você também pode se hospedar no local e aproveitar o serviço de quarto 24 horas. Junte-se aos outros hóspedes em uma recepção de cortesia, oferecida diariamente. Café da manhã continental grátis é servido diariamente, entre 8h e 11h.

Quartos

Curta uma estadia em um de nossos 20 quartos com decoração individual, com pisos aquecidos e smart TVs. A propriedade oferece Wi-Fi de cortesia para navegar na web e canais a cabo para a sua diversão. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.

Localização

Com ótima localização em Cidade do México (na área de Polanco), The Alest Hotel está a 10 minutos de caminhada de Paseo de la Reforma e de Parque Chapultepec. Este hotel de luxo fica a 0,7 km de Auditorio Nacional e a 4,2 km de Monumento ao Anjo da Independência.

Lugares próximos

Avenida Presidente Masaryk(0.1 milhas)
Consulado Geral da Espanha(0.3 milhas)
Parque Chapultepec(0.4 milhas)
Campo Deportivo Militar Marte(0.4 milhas)
Auditorio Nacional(0.5 milhas)
Paseo de la Reforma(0.5 milhas)
Parque Zoologico de Chapultepec(0.6 milhas)
Hospital Español(0.8 milhas)
Antara Polanco(1 milhas)
Museo Nacional de Antropología(1.1 milhas)
Acuario Inbursa(1.4 milhas)
Plaza Polanco(1.4 milhas)
Museu Soumaya(1.5 milhas)
Monumento a los Niños Heroes(1.5 milhas)
Shopping Center Plaza Carso(1.5 milhas)
Aeroporto Internacional da Cidade do México (MEX)(11 milhas)
Santa Lucía, México (NLU-Aeroporto Internacional Felipe Ángeles)(28.3 milhas)
Aeroporto Internacional de Toluca (TLC)(35.4 milhas)

Estacionamento
Transporte de e para o aeroporto
Restaurante
Centro de negócios
Serviço de quarto
Estacionamento com manobrista

Localização

45 Eugenio Sue, Bosques de Chapultepec, Cidade do México, México

Avenida Presidente Masaryk (0.1 milhas)

Consulado Geral da Espanha (0.3 milhas)

Parque Chapultepec (0.4 milhas)

Campo Deportivo Militar Marte (0.4 milhas)

Auditorio Nacional (0.5 milhas)

Paseo de la Reforma (0.5 milhas)

Mais informações sobre a localização

Opções de quarto

14

Deluxe Junior Suite

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

312 ft²

Ar condicionado

Piso aquecido

Aquecimento

9

Superior Double Room

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

398 ft²

Ar condicionado

Piso aquecido

Aquecimento

10

Superior Room King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

310 ft²

Ar condicionado

Piso aquecido

Aquecimento

15

Grand Deluxe Room

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 3

379 ft²

Ar condicionado

Piso aquecido

Aquecimento

11

Deluxe Room

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

312 ft²

Ar condicionado

Piso aquecido

Aquecimento

11

Superior Room Queen

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

248 ft²

Ar condicionado

Piso aquecido

Aquecimento

10

Grand Deluxe Double Room

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

398 ft²

Ar condicionado

Piso aquecido

Aquecimento

13

Grand Deluxe Suite

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 3

840 ft²

Ar condicionado

Piso aquecido

Aquecimento

Avaliações dos hóspedes sobre The Alest Hotel

9.6

Excepcional

Com base em 364 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No The Alest Hotel, os hóspedes elogiam consistentemente o design boutique e a localização conveniente em Polanco, que permite ir a muitos lugares a pé, destacando espaços muito limpos e detalhes atenciosos, como minibares de cortesia e artigos de higiene pessoal de alta qualidade que criam uma estadia confortável e sofisticada.

Comodidades

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Jantar

Isso foi útil?

Opinião dos hóspedes

No The Alest Hotel, os hóspedes elogiam consistentemente o design boutique e a localização conveniente em Polanco, que permite ir a muitos lugares a pé, destacando espaços muito limpos e detalhes atenciosos, como minibares de cortesia e artigos de higiene pessoal de alta qualidade que criam uma estadia confortável e sofisticada.

O serviço é frequentemente descrito como atencioso e acolhedor. Muitos apreciam o restaurante e o café da manhã no local, embora alguns tenham achado o menu incluso limitado ou mediano. As desvantagens comuns incluem o ruído que atinge alguns quartos do pátio interno e o fato de que alguns quartos são pequenos ou ficam voltados para o interior com pouca luz natural. Espere uma estadia elegante e intimista em um boutique hotel em uma área privilegiada e agradável para caminhar.

Comodidades

Limpeza

Quartos

Serviço

Localização

Acessível a pé

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

O restaurante e o bar no local recebem elogios, e o minibar de cortesia no quarto é um benefício notável.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de abr. de 2025

·

Hospedou-se por 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Christian

15 de nov. de 2025

·

Hospedou-se por 1 noite

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

Excellent experience. Room and amenities were TOP. Never experienced anything like it. Dyson hairdryer in the room, Le Labo soap and free minibar. Couldn’t ask for more

10

Ralph

23 de nov. de 2024

·

Hospedou-se por 4 noites

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

Well appointed comfortable rooms in a very safe if somewhat impersonal neighbothood with upscale shopping and residences. Plenty of dining options and night life nearby as well as a great restaurant in house. The staff was particularly responsive and helpful and made our 5 day stay delightful

10

Roberto H

6 de nov. de 2025

·

Hospedou-se por 1 noite

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

Margarita

7 de abr. de 2025

·

Hospedou-se por 4 noites

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

10

Sarah

6 de mar. de 2025

·

Hospedou-se por 4 noites

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

My friends and I stayed here for our annual girls trip and The Alest Hotel was the right choice. They were so thoughtful (extra water bottles and toiletries) and kind. Truly a great experience. Quiet, great area to walk around and lots of dining options close. Great breakfast included with our stay. Would highly recommend.

10

Elizabeth

11 de mai. de 2024

·

Hospedou-se por 7 noites

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

Amazing hotel and location, staff was fantastic. Room was great, just a little unexpected because it had no exterior view so request a room with one. Great breakfast and mini-bar that are all included, would stay again!

10

Alison

16 de jul. de 2025

·

Hospedou-se por 5 noites

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Steve

15 de mar. de 2024

·

Hospedou-se por 1 noite

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

Great staff, lovely touches with mini bar and freebies and excellent finish and attention to detail throughout property

10

Laurel

9 de jan. de 2025

·

Hospedou-se por 1 noite

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

As avaliações destacam consistentemente quartos e áreas comuns muito limpos. Algumas falhas isoladas foram observadas, incluindo um quarto não servido e um caso de serviço de limpeza abaixo do esperado.

Avaliações dos hóspedes relacionadas

8

Nir

1 de dez. de 2025

·

Hospedou-se por 6 noites

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.

10

Desiree

30 de jun. de 2025

·

Hospedou-se por 3 noites

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

Es un hotel muy lindo y ubicado. El personal suele ser muy amable. En esta ocasión la limpieza de la habitación, no fue buena y al nuevo conserje, no le agradó que le solicitara mi auto. Los que cómo siembre súper amables y serviciales el personal del restaurante.

10

maria

20 de out. de 2023

·

Hospedou-se por 3 noites

Limpieza y atención al cliente

Limpieza y atención al cliente

10

Rogelio

24 de set. de 2025

·

Hospedou-se por 2 noites

Very Nice Boutique Hotel, clean, quiet and safe

Very Nice Boutique Hotel, clean, quiet and safe

10

Marilú

4 de out. de 2025

·

Hospedou-se por 3 noites

Me encantó el hotel!!! Todo está impecable

Me encantó el hotel!!! Todo está impecable

10

Aaron

30 de dez. de 2025

·

Hospedou-se por 2 noites

Friendly staff, very clean, great location!

Friendly staff, very clean, great location!

6

Omar

12 de abr. de 2024

·

Hospedou-se por 2 noites

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

All was great until I got to my room at night and it was not cleaned. Receptionist was not able to help given it was late. I’m staying in the hotel again this weekend and I have mixed feelings given this experience. I would have probably cancelled it, if I had time to look for an alternative and the cancellation fee was not applicable.

10

Edita

3 de mar. de 2025

·

Hospedou-se por 3 noites

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Marcelo

17 de mai. de 2024

·

Hospedou-se por 3 noites

The Hotel is very clean and beautiful.

The Hotel is very clean and beautiful.

10

Kristy

1 de jul. de 2025

·

Hospedou-se por 4 noites

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

I had a wonderful stay at The Alest Hotel! From the moment I arrived, the staff went above and beyond to make me feel welcomed. It created such a calm and luxurious atmosphere, making it easy to relax and enjoy my stay. If you’re looking for a place that combines impeccable service with top-tier cleanliness, The Alest Hotel is the perfect choice. I can’t wait to return!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são elegantes e geralmente confortáveis, com muitos hóspedes elogiando o design e alguns notando layouts espaçosos. No entanto, vários relatam quartos pequenos ou voltados para o interior com pouca luz natural, e o ruído pode ser ouvido do pátio interno; o conforto da cama varia.

Avaliações dos hóspedes relacionadas

10

Isabelle

18 de jul. de 2024

·

Hospedou-se por 3 noites

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.

10

Jacqueline

6 de abr. de 2025

·

Hospedou-se por 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

6

Rhys

19 de dez. de 2024

·

Hospedou-se por 6 noites

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Charles R

12 de fev. de 2023

·

Hospedou-se por 4 noites

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

This is an amazing boutique hotel. central in Mexico City. the staff is super nice. plenty of team members to assist. the beds are not firm my back (not usually bad) hurt after four nights. and the lobby lounge open to a courtyard for many of the rooms so if you have people drinking it feels like they are in the room with you. noise canceling headphones :) the rooms are beautiful and bathrooms amazing.

8

Joakim

4 de jan. de 2025

·

Hospedou-se por 3 noites

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

8

Dylan

29 de ago. de 2025

·

Hospedou-se por 2 noites

Just a lot of noise above me in room

Just a lot of noise above me in room

10

Alice

5 de ago. de 2025

·

Hospedou-se por 5 noites

Great service. Beautiful big rooms. Fantastic location.

Great service. Beautiful big rooms. Fantastic location.

10

Gerardo

1 de set. de 2025

·

Hospedou-se por 1 noite

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel

10

Paul

23 de mai. de 2024

·

Hospedou-se por 2 noites

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one

10

Palig Arzoumanian

9 de jul. de 2024

·

Hospedou-se por 4 noites

Make sure to get a room with outside looking windows!

Make sure to get a room with outside looking windows!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é frequentemente descrito como excepcional, atencioso e simpático em todos os setores: recepção, restaurante e limpeza. Alguns hóspedes notaram respostas inconsistentes ou interações pouco úteis.

Avaliações dos hóspedes relacionadas

10

Lizandra

7 de jul. de 2025

·

Hospedou-se por 6 noites

The best hotel service we have received in our life. Great location and attention to details.

The best hotel service we have received in our life. Great location and attention to details.

6

Rhys

19 de dez. de 2024

·

Hospedou-se por 6 noites

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

Our stay at The Alest Hotel was incredibly mixed. On the positive side the hotel is aesthetically pleasing, had a lovely Christmas atmosphere and has some good touches like the Mexican candies on arrival and a restocked minibar each day. We also had good interactions with a number of members of staff including the breakfast waiters and housekeeping. However, on a negative side and what’s drags the rating down is the level of noise in the rooms at the hotel and the lack of appreciation or action by the concierge/reception staff towards this. The rooms are advertised as soundproofed and this is not the case. The windows are French style doors which have glazing but do not seal effectively and the door does not fit the doorframe (due to the unique shape selected for the doors) and is hollow thus does not block noise. This caused us issues on 3/6 nights due to the level of noise in our room being too loud to sleep, on two nights this could be heard through headphones. The issue as we see it is that the interior void/courtyard leads directly down to the bar and restaurant with no noise separation. In my view two things should be true; that you can enjoy a restful night in the rooms, and people should be free to enjoy the bar. Sadly the hotel has not equipped itself to allow both. As the hotel had no interest in resolving the issue and the way our concerns were dealt with in our view this was not a customer service focussed hotel. I couldn’t recommend this hotel.

10

Edgar

7 de dez. de 2024

·

Hospedou-se por 2 noites

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

Nice place, staff is over all attentive. Some of the staff need training in basic conflict resolution. Other than that the hotel is a great place to stay.

10

Ying

12 de abr. de 2025

·

Hospedou-se por 4 noites

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

The Alest is a beautiful hotel located in the best location of CDMX. The staff are really professional and friendly! The hotel is very clean with great amenities.

10

Haji V

14 de jul. de 2025

·

Hospedou-se por 5 noites

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

This was one of the nicest hotel stays we have ever had. Accommodations were beautiful and every member of staff went out their way to make sure we felt at home. From the amazing team at the front desk to the staff in the dining room to the bell staff and the house keeping staff all exhibited the highest levels of professionalism and service.

10

Michelle

10 de abr. de 2025

·

Hospedou-se por 3 noites

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

The Alest never disappoints. This has become our go-to hotel for stays in the Polanco area. Service is top-notch and super friendly. The hotel is gorgeous and the rooms spacious. Until next time!

2

Olga

6 de jun. de 2024

·

Hospedou-se por 2 noites

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

Muy caro para lo que es Nos perdieron una maleta que dejamos unas horas en resguardo, el Personal exigía propinas etc etc No lo recomiendo en absoluto

10

Edita

3 de mar. de 2025

·

Hospedou-se por 3 noites

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

GREAT stay! Location is convenient, property exceptionally well kept, staff members - extraordinarily kind! Many staff members deserve more than "honorable mention" here - Ms.Carla, Maribel, Mr.Armando, Marco Antonio, Guillermo and wonderful ladies who made sure our room is nothing but comfortable and clean on daily basis. Thank you all and looking forward to see you all again! Edita & family, San Antonio

10

Constance

30 de jul. de 2025

·

Hospedou-se por 6 noites

Great hotel! The staff was amazing.

Great hotel! The staff was amazing.

8

George

2 de fev. de 2024

·

Hospedou-se por 3 noites

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Everything is great. Only issues are general noise in the hotel as well as staff service. Half are amazing and half aren’t.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização privilegiada em Polanco, em uma rua tranquila e segura, a poucos passos de restaurantes, lojas e do Lincoln Park.

Avaliações dos hóspedes relacionadas

10

Susanna

4 de mai. de 2025

·

Hospedou-se por 6 noites

Unique and elegant property. Close to shops, walkable and convenient.

Unique and elegant property. Close to shops, walkable and convenient.

10

Jacqueline

6 de abr. de 2025

·

Hospedou-se por 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Faustino De Jesus

20 de set. de 2024

·

Hospedou-se por 1 noite

Excelente ubicación

Excelente ubicación

10

Juan Pablo

23 de mar. de 2025

·

Hospedou-se por 3 noites

Beautiful property. Great location in Polanco area.

Beautiful property. Great location in Polanco area.

10

Magdalena

31 de ago. de 2025

·

Hospedou-se por 3 noites

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.

10

Jaime

12 de out. de 2024

·

Hospedou-se por 1 noite

Esta en el corazon de polanco, todo esta caminando.

Esta en el corazon de polanco, todo esta caminando.

10

Elane

6 de out. de 2024

·

Hospedou-se por 3 noites

Great staff and location A

Great staff and location A

10

Gina

16 de nov. de 2024

·

Hospedou-se por 2 noites

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

Está ubicado a unos pasos de la zona de restaurantes del parque Lincoln y la zona de restaurantes. El hotel es muy lindo, el desayuno es rico, el personal muy amable. Es la segunda vez que nos hospedamos y por supuesto regresaremos.

10

CECILIA

27 de jul. de 2024

·

Hospedou-se por 2 noites

Amazing hotel, great location.

Amazing hotel, great location.

10

BRENDA

30 de abr. de 2025

·

Hospedou-se por 1 noite

Very nice and good area

Very nice and good area

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Muitos hóspedes apreciaram o restaurante no local e acharam o café da manhã saboroso. Outros sentiram que o menu do café da manhã incluso era limitado ou mediano, com cobranças extras ocasionais por certas bebidas.

Avaliações dos hóspedes relacionadas

10

Jacqueline

6 de abr. de 2025

·

Hospedou-se por 8 noites

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

Lovely boutique hotel on a quiet street in the heart of Polanco, steps away from Lincoln Park, restaurants, cafes, shops, and more. Elegant spaces, generous rooms and bathrooms, and very comfortable bed. Room amenities and breakfast were first class.

10

Carrie

22 de jul. de 2025

·

Hospedou-se por 4 noites

Friendly. Delicious breakfast. Good location. Would upgrade room

Friendly. Delicious breakfast. Good location. Would upgrade room

10

Margarita

7 de abr. de 2025

·

Hospedou-se por 4 noites

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

Superb service and facilities. Cozy, beautiful and comfortable boutique hotel in perfect location. Our group of 12 friends felt really at home. The breakfast was delicious and the restaurant nicely decorated.

8

FERNANDO

14 de out. de 2024

·

Hospedou-se por 1 noite

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

Un muy lindo hotel con una magnífica ubicación, solamente esperábamos más de la comida, pero en general todo estuvo muy bien!

8

Joakim

4 de jan. de 2025

·

Hospedou-se por 3 noites

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

Ett väldigt trevligt hotell. Här kommer några plus och minus Plus 1. Fri påfyllning av minibar (oerhört uppskattat) 2. Turn down service med choklad på nattduksbordet. Minus 1. Väldigt liten säng 2. Litet rum man kände lite smått instängd då fönster vätte mot en innegård på några få meter. 3. Rummet saknar Chromecast på tvn. Detta hade varit ett trevligt tillskott. 4. Frukostmenyn som var inkluderad var mycket liten. Man fick till och med betala extra för en ynka cappuccino, snålt!! 5. Det finns inga universal uttag i rummet. Hotellet hade heller ingen universal reseadapter att låna ut

10

Juan

14 de dez. de 2024

·

Hospedou-se por 5 noites

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

Excelente hotel: buena ubicación, hermosa decoración, atención a los detalles excepcional. Habitación amplia, limpia y cómoda. En la habitación nos recibieron con dulces tradicionales de Mexico, el mini bar estaba incluido y lo surtían todos los días, en las noches nos sorprendían con un postrecito diferente. Lo único que no nos pareció fuera de serie fue la panadería incluida en el desayuno, pero, sin dudarlo, volvería a alojarme en este hotel.

10

Alison

16 de jul. de 2025

·

Hospedou-se por 5 noites

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

Exceptional Stay – Highly Recommend! We had an amazing experience at The Alest Hotel. The hospitality was top-notch—the staff was incredibly courteous and made us feel truly welcomed. Our room was luxurious, comfortable, and beautifully designed. The hotel’s restaurant and bar were a highlight—everything we ordered was delicious and thoughtfully prepared. The Alest is a stunning property in a great location. We can’t wait to come back!

10

Priya

19 de jun. de 2024

·

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days. The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.

10

Estela

7 de out. de 2024

·

Hospedou-se por 2 noites

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

Beautiful hotel, excellent breakfast, great service, the best location in Polanco! I will definitely be back!

10

Laurel

9 de jan. de 2025

·

Hospedou-se por 1 noite

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Absolutely fantastic! Beautiful property. Attention to detail 9with everything) was perfect. Restaurant / breakfast and bar also great. Staff a joy to interact with. One of the best hotel experiences I've had in a long time.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Roberto H

6 de nov. de 2025

·

Hospedou-se por 1 noite

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

Quarto era lindo, o hotel extremamente bem localizado. Foi muito gentil eles oferecem o conteúdo do frigobar gratuito. Uma diferença. Como contraponto mas não é apenas desse hotel, no México não existe ducha higiênica. Uma pena. E uma característica cultural, não há costume de pães salgados no café da manhã. Foi difícil entenderem que com dois ovos estrelados, comemos pão.

10

maria

14 de jun. de 2024

·

Excelente

Excelente

8

Ernesto

há 2 semanas

·

Hospedou-se por 3 noites

Good location/ god shuttle to airport and back laves at the city.

Good location/ god shuttle to airport and back laves at the city.

10

Javier

19 de ago. de 2026

·

Hospedou-se por 1 noite

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

Hotel muy bonito, con una atención excelente al igual que la ubicación. Estuvimos alojados en este hotel y sinceramente nos gustó mucho la decoración, muy cuidado y de muy buen gusto.

10

Denise

2 de ago. de 2026

·

Hospedou-se por 4 noites

Love this area and breakfast is very nice. Staff amazing

Love this area and breakfast is very nice. Staff amazing

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 12:00

Depósito de segurança

USD 300 per accommodation on arrival.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $369
20 $411	21 $410	22 $1.605	23 $415	24 $387	25 $405	26 $405
27 $386	28 $369	29 $369	30 $429

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Os hóspedes vão receber um e-mail dentro de 24 horas antes da chegada com as instruções de check-in. Eles serão recebidos pela equipe da recepção quando chegarem à propriedade.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Breakage deposit: USD 300 per stay

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros

É necessário reservar os seguintes serviços: serviços de massagem. As reservas podem ser feitas contatando hotel antes da viagem usando as informações para contato fornecidas na confirmação da reserva.
Pagamento sem dinheiro em espécie disponível para todas as transações.

Taxa para animais de estimação: USD 70 (pode variar de acordo com a duração da estadia)
Animais de serviço são isentos de taxas
O check-in antecipado está disponível mediante uma taxa (sujeito à disponibilidade).
Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.