Staybridge Suites Charlotte Arpt Area - Tyvola by IHG

Very nice, clean, quiet, up to date facility. About a 5 minute drive to nearby shopping area with plenty of dining options. Bring your own laundry detergent and wash your laundry on site for FREE. Breakfast included a menu mix of hot and cold food choices for any palate that made my heart dance. Would defintely book a stay at this location again.

I enjoyed my stay. The suite was perfect for us - 4 adults and 3 children. My son and I really enjoyed the pool. Was bigger than most hotels we’ve stayed at. Complimentary laundry was cool and room was really nice. Will stay here again when in town.

We stayed for a quick overnight while traveling. The room was clean, pool was small but acceptable and the breakfast was good for a free breakfast. The only complaint was the tv in the room did not work.

Everything was great. The room was spacious and very clean. Service was great And the airport shuttle was quick. If I was to nitpick it would be too much chlorine in the pool and there not being any non dairy milk option at breakfast.

My family and I went for a quick vacation and we loved our stay. The staff was extremely friendly, the breakfast was great especially for kids. We will definitely return. Oh and my son spent at least an hour a day in the gym.

We waited for an hour for the airport shuttle. The driver claimed he drove through three times but we never saw him. We took an Uber to the hotel.

The staff are the stars of this hotel. Everyone from the front desk agents to the housekeeping staff were all so kind and accommodating! I think the pool area could use an update but the staff make it someplace I would definitely stay again!

Pool was super cold it was suppose to be heated but other than that we loved it

It was very clean. And we loved the dove soap in the bathroom. It kept our skin soft all weekend long. We will have to stay again. The only downside was the pool wasn’t open but other that it was excellent and affordable.

Stranded at the airport overnight due to cancelled flights, this hotel was very clean and well managed. Everyone was friendly. Only thing that could have made it better would have been a shuttle at midnight, getting an Uber was impossible but Lyft came through.

In a good location and close to most major things in Charlotte. Sofa was very dirty and soiled. Hotel needs an update drastically

The room on 3rd floor was huge. Little kitchen area with full size fridge utensils plated and extra table was a nice touch. The beds and pillows were comfortable. There was a slight trace of smoking in the room was present. And the shower floor could use a bit of scrubbing. But otherwise our stay was very pleasant.

Overall the stay was really nice. Rooms were spacious. Will definitely be booking again! My only complaint was the shower was a bit dirty and a few towels were stained.

The staff were great except the lady that had the blue hair !! The room was amazing BUT housekeeping did not clean the room well it was trash left from the previous guest

My family really liked the layout of the rooms. Having a sink and stove top was nice. We liked the breakfast as well. The staff for check in and out, breakfast and the housekeeper were very friendly. We had to change rooms because our first room smelled like weed as soon as we entered the room. Funny thing is we had to wait about 20 mins for the room to finish it's cleaning process by housekeeping. That smell was strong and unacceptable. We were able to change rooms with no problem. The second room had no smell but it wasnt very clean. I travel with cleaning products to clean hotel rooms, the counter tops still had crumbs on them, the side tables had oily prints and the light switches, frames of doors and area around the door handles had obvious finger prints, stains, etc. my husband has asthma and struggle with his breathing the whole time we were there. Looking closer there looked to be mold under the vents. The hotel and room layout is visually nice but it's clear that housekeeping does the bare minimum when cleaning the rooms. There was even a sticky hand still on the ceiling from the previous stay.

The sofa bed was really dirty and still had red stains on the arm rest by the window. Also when we tried to check in we waited for like 25 minutes, please check the cameras, and no body was around. We even called for so long and walked everywhere. Woman finally came from outside and didn't even apologize for the wait. Failure from the staff to be honest. No one at the front desk to help anyone at all

Per hotels.com the hotel was renovated/ new and it was an 8.8/10. The hotel in my opinion wasn’t new or renovated. It was more on the dumpy side and not great at all. Stains on the couch and bathroom was patched and falling apart. The only saving grace was the staff, which were all really nice. I would have rated this hotel a 6/10, at MOST- definitely not 8.8.

Great staff , very clean breakfast was good just over all a nice vibe

Looked new, super clean, very spacious room and reasonably priced. I would definitely stay again whenever in the area

Service was great but the room had a lot of stains

Booked a 1 night stay as a stop over on our way to Florida. Convenient location right off 77. The place was spotless and the king suite was very roomy and comfortable. Was pleasantly surprised with the room amenities. Would absolutely stay here again.

The room on 3rd floor was huge. Little kitchen area with full size fridge utensils plated and extra table was a nice touch. The beds and pillows were comfortable. There was a slight trace of smoking in the room was present. And the shower floor could use a bit of scrubbing. But otherwise our stay was very pleasant.

Staybridge always comes through with quality rooms and breakfast. Staff was very helpful and personable. There were some cosmetic issues in the room that come with aging but nothing unclean. I found that not having a chair in the bedroom made it difficult to sit and dress/undress without having to go out to the main room. Recommend a chair in the bedroom

I enjoyed my stay. The suite was perfect for us - 4 adults and 3 children. My son and I really enjoyed the pool. Was bigger than most hotels we’ve stayed at. Complimentary laundry was cool and room was really nice. Will stay here again when in town.

Our stay was okay. We had to wait for our room to be ready, we checked in around 5. The house keeping staff was a bit short with us when we asked for things we needed. Bathroom room fan rang instead of blowing air. This was our second time staying the first time was a lot better. Overall rooms were layed out well and spacious.

Great hotel in a convenient location near restaurants, shopping and a couple transit stops. Room was very nice and spacious. Service was good as was the breakfast selections.

The room was a good size for a family of three. The breakfast was great for my husband and son. unable to eat

I liked the rooms that are very spacious and comfortable.

Nice hotel. Comfy beds. Nice kitchenette. Great for a long weekend. Laundry machines on site is a plus

Great staff, quiet rooms, would definitely stay again.

I am demanding a refund. We show up to the hotel and apparently there had been a power outage. So they could not issue us a room key. A couple of service reps had quit and left one girl working the hotel. She was trying to do everything between cleaning rooms, checking folks in, and escorting people to their rooms with a master key to let them in. we finally did get to our room after a long, wait and left to go eat dinner. When we returned, we could not even get into the lobby because nobody was working the service counter to let us in and we had no key to let ourselves in. Finally, another hotel customer showed up and let us into the lobby. Once in the lobby, there was no service rep to issue us our room key, and our belongings were stuck in our room for a long time. Finally, the service rep shows up because she had been cleaning rooms. We are finally back in our room, but still without a key. This is just a portion of the terrible experience. I won’t even mention how we were issued the wrong room at first and walked in on another family. Camya was the service rep and she was wonderful. But management at the hotel would not answer the phone and other branches in the Charlotte area hung up on us when we called to see what was going on. We are not typically ones to complain, but this may be the worst hotel experience of our lives. I would expect a reply and reimbursement for our current trip and some significant compensation. Thanks and I look forward to your reply.

The staff at this hotel is EXCEPTIONAL!!!

Great hotel and great staff!!! I wanted to stay an additional night, but had to book a different room through hotels.com for our 2nd night online. Staybridge was able to assist me with keeping my same room and for the same discounted rate. We were in town for a concert and wouldn't hesitate to stay here again. Get the room with kitchen suite, you will not regret it

The sofa bed was really dirty and still had red stains on the arm rest by the window. Also when we tried to check in we waited for like 25 minutes, please check the cameras, and no body was around. We even called for so long and walked everywhere. Woman finally came from outside and didn't even apologize for the wait. Failure from the staff to be honest. No one at the front desk to help anyone at all

The front desk manager and rest of staff were very friendly and accommodating. We had a small issue with the room on check in and they offered (without us asking first) if we wanted a different room. They greeted us every morning when we went to our breakfast and reminded us on the 5 o’clock social event.

Alexis at check in was awful. I had confirmation for two rooms and she said all she had available was one. There was no effort to help or correct sitution. I called another hotel and even though they were nooked they looked around for me at partnering hotels to help. Now that is customer service and Alecis has none nore should.she have a job.

No one came to the front desk to check me in, I will not never come back to this location but any staybridge is off my list now. I was stranded and had to find another hotel last minute after a flight delay and lost baggage. Management should be ashamed and fired.

We pre paid for 3 rooms total on 2 separate reservations. 1 room was paid for in points. The other 2 rooms I prepaid when I booked and was charged 435.00 total. After we left the hotel we where charged 190.15 each for 1 of the rooms. It has now been a month and 3 times where primised that the refund was processing. After the 4th call the finally initiated the refunds. I just recieved the first refund and it was for 160.15. The service has been completely unacceptable.

Guest service front desk is phenomenal. Thank you ladies for being so kind and helpful.

The staff were so helpful and kind. The front desk attendant really made us feel at home. Wish every hotel was like this one. Very comfortable beds. Very clean.

In a good location and close to most major things in Charlotte. Sofa was very dirty and soiled. Hotel needs an update drastically

Booked a 1 night stay as a stop over on our way to Florida. Convenient location right off 77. The place was spotless and the king suite was very roomy and comfortable. Was pleasantly surprised with the room amenities. Would absolutely stay here again.

The hotel was clean and updated. Daily breakfast was convenient and has several offerings. The location was ideal and close to many restaurants. A car is needed.

Great access to CLT and Linx BlueLine

Friendly staff, clean room, great breakfast. Not the greatest location, but convenient access to interstate.

Convenient and quiet

Great hotel in a convenient location near restaurants, shopping and a couple transit stops. Room was very nice and spacious. Service was good as was the breakfast selections.

Close to the airport. 30 minutes from Uptown. Friendly staff. Decent breakfast.

Would stay here again. Close proximity to the airport. The space was clean, and the kitchenette was very helpful. The staff was nice as well.

This hotel is easy access off I-77. The staff are very friendly and seem to enjoy their jobs. Nice hot breakfast that is not the same thing every day like one of the adjacent hotels. I have stayed here twice now on business trips and plan on returning.

The hotel was clean and updated. Daily breakfast was convenient and has several offerings. The location was ideal and close to many restaurants. A car is needed.

Property was nice, appeared pretty new, very clean. My son and i booked an extra night, and it was available, we even got a better price than first night, which was booked thru Expedia. The free breakfast buffet was an extra bonus, saved us money and time!

Very nice, clean, quiet, up to date facility. About a 5 minute drive to nearby shopping area with plenty of dining options. Bring your own laundry detergent and wash your laundry on site for FREE. Breakfast included a menu mix of hot and cold food choices for any palate that made my heart dance. Would defintely book a stay at this location again.

We did not get a room key so we were stuck in the room couldn’t leave to do anything like go to dinner so we had to send somebody out to go and pick something up which was such an inconvenience and I think that I should get half of my money back for the inconvenience And the breakfast sucked that sausage and they had some omelette with green peppers or something in it. That’s it.

We enjoyed one night stay at Staybridge. The staff very friendly, clean suits and actually quite new. Breakfast included ,options of meal rich ,fresh and tasty.

Breakfast options lacking

Rooms are very spacious and the breakfast is good, I just wish the breakfast opened a little bit earlier

Great staff , very clean breakfast was good just over all a nice vibe

Would have preferred scrambled eggs and bacon. Oatmeal was watery. Coffee was good!

This hotel is easy access off I-77. The staff are very friendly and seem to enjoy their jobs. Nice hot breakfast that is not the same thing every day like one of the adjacent hotels. I have stayed here twice now on business trips and plan on returning.