Aura Tachibana
301 $
/ Nacht
Ø-Preis November
Preise für Aura Tachibana
Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen
301 $
/ Nacht
Ø-Preis November
Monatliche Durchschnittspreise
Bei Aura Tachibana ist Februar mit durchschnittlich 213 $ pro Nacht der günstigste Monat und Oktober mit 328 $ der teuerste. Grundlage sind die letzten 12 Monate.
| Monat | Durchschnittspreis |
|---|---|
| Januar | 236 $ |
| Februar | 213 $ |
| März | 280 $ |
| April | 286 $ |
| Mai | 305 $ |
| Juni | 230 $ |
| Juli | 242 $ |
| August | 264 $ |
| September | 287 $ |
| Oktober | 328 $ |
| November | 301 $ |
| Dezember | 244 $ |
J
F
M
A
M
J
J
A
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Nov · 301 $
N
D
Am teuersten: Oktober (ca. 328 $)
Am günstigsten: Februar (ca. 213 $)
Über diese Unterkunft
Entspannen Sie in einem Ryokan mit heißen Quellen, Sauna und zwei Restaurants im Herzen von Hakone.
Lage
Mitten in der Gegend Yumoto, einem Stadtteil von Hakone, befindet sich Aura Tachibana. Onsen von Hakone und Tenzan Onsen sind einen Ausflug wert, wenn du etwas Aufregendes erleben möchtest. Wer lieber die Natur der Region bewundern möchte, sollte Folgendes besuchen: Nationalpark Fuji-Hakone-Izu und Hakone Gora Park. Ebenfalls einen Besuch wert sind diese beiden Highlights: Hakone Kowakien Yunessun und Hakone Toy Museum.
Parkmöglichkeiten
Sauna
Nichtraucher-Zimmer
Reinigung
Bankett-Ausstattung
Safe
Zimmeroptionen
12
【Adult Only】Luxury Tower Deluxe Twin Room with Open-Air Bath Top Floor Japanese Style Dinner
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
506 ft²
Eigenes Bad
2
Luxuriöses Zweibettzimmer
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
420 ft²
Blick auf die BergeBlick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
4
Tower Zweibettzimmer Im Japanischen Stil
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
431 ft²
Blick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
2
【Adult Only】Luxury Tower Deluxe Twin Room with Open-Air Bath Served from 7:30- Japanese
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
506 ft²
Blick auf die BergeBlick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
4
Luxuszimmer Turm
Zimmerdetails
2 Einzelbetten
und 2 Futonbetten
Für bis zu 4 Personen
624 ft²
Blick auf die BergeBlick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
2
Tower Luxuszimmer Im Japanisch-Westlichen Stil
Zimmerdetails
2 Einzelbetten
und 2 Futonbetten
Für bis zu 4 Personen
624 ft²
Blick auf die BergeBlick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
4
Standard Tower Japanese Style Room (Twin Beds) Served from 7:30- Japanese
Zimmerdetails
2 Einzelbetten
und 3× Futonbetten
Für bis zu 5 Personen
431 ft²
Blick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
12
Turm Im Japanischen Stil Luxuszimmer
Zimmerdetails
2 Einzelbetten
und 2 Futonbetten
Für bis zu 4 Personen
646 ft²
Eigenes Bad
7
Turm Zimmer Im Japanisch-Westlichen Stil
Zimmerdetails
6× Futonbetten
Für bis zu 6 Personen
431 ft²
Blick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
2
Turm Zimmer Im Japanischen Stil
Zimmerdetails
6× Futonbetten
Für bis zu 6 Personen
431 ft²
Blick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
9
【Adult Only】Luxury Tower Twin Room with Open-Air Bath Top Floor Japanese Style Dinner
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
420 ft²
Eigenes Bad
4
Tower Luxury Deluxe Twin Room
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
506 ft²
Blick auf die BergeBlick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
4
Tower Japanese Style Luxury Twin Room With Open-Air Bath
Zimmerdetails
2 Einzelbetten
Für bis zu 2 Personen
420 ft²
Blick auf die BergeBlick auf eine ruhige StraßeKlimaanlageHeizungSchließfach
Gästebewertungen zu Aura Tachibana
8.4
Sehr gut
Basierend auf 956 verifizierten Bewertungen
Wer übernachtet hier?
Paare
53%
Familien
31%
Gruppen
14%
Was Gäste sagen
KI-Zusammenfassung aktueller Gästebewertungen
Aura Tachibana zeichnet sich durch seine entspannenden öffentlichen und privaten Onsen mit Bergblick und traditionell gestaltete Zimmer aus. Einige Gäste empfinden die Einrichtung jedoch als veraltet und die hügelige Lage als anstrengend, insbesondere da der Shuttle nur zu begrenzten Zeiten verkehrt.
WeiterlesenWar das hilfreich?
Was Gäste sagen
Aura Tachibana zeichnet sich durch seine entspannenden öffentlichen und privaten Onsen mit Bergblick und traditionell gestaltete Zimmer aus. Einige Gäste empfinden die Einrichtung jedoch als veraltet und die hügelige Lage als anstrengend, insbesondere da der Shuttle nur zu begrenzten Zeiten verkehrt.
Das Personal wird häufig als freundlich, professionell und hilfsbereit beschrieben, mit reibungsloser Unterstützung bei Ankunft und Gepäcktransport. Viele berichten von großzügigen Grundrissen und Ausblicken, während einige veraltete Dekorationen, harte Matratzen, gelegentliche Wartungs- oder Temperaturkontrollprobleme sowie einige Berichte über Bettwanzen oder andere Insekten erwähnen. Die Mahlzeiten werden allgemein für Geschmack und Präsentation gelobt, obwohl einigen Gästen die Anpassung der Speisekarte an ihre Ernährungsbedürfnisse schwerfiel oder sie die Gerichte als fade oder kalt empfanden, und die Essenszeiten können unflexibel sein. Am besten geeignet für Reisende, die einen authentischen, ruhigen Onsen-Aufenthalt mit aufmerksamem Service suchen.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Ausstattung
Die öffentlichen und privaten Onsen sind ein Highlight, und einige Zimmer verfügen über Freiluftbäder. Eine Dachterrasse mit Aussicht wird erwähnt, und ein Gast berichtete über sehr begrenzte Baröffnungszeiten.
Ähnliche Gästebewertungen
10
Michelle
27. Jan. 2025
·
Aufenthalt für eine Nacht
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
10
Adrian Eduardo
16. Feb. 2025
·
Aufenthalt für eine Nacht
La mejor experiencia el Onsen privado
La mejor experiencia el Onsen privado
10
Mikako
9. Feb. 2025
·
Aufenthalt für eine Nacht
露天風呂付きの部屋に泊まりましたが、浴槽も割と大きく最高でした！有料の貸切風呂にも入るつもりでいましたが、お部屋のお風呂と大浴場で満足してしまい利用せずでした。 食事も美味しかったし駅からの送迎もあるし、またすぐにでも行きたい程お気に入りになりました！
露天風呂付きの部屋に泊まりましたが、浴槽も割と大きく最高でした！有料の貸切風呂にも入るつもりでいましたが、お部屋のお風呂と大浴場で満足してしまい利用せずでした。 食事も美味しかったし駅からの送迎もあるし、またすぐにでも行きたい程お気に入りになりました！
8
James
17. Apr. 2023
·
Aufenthalt für eine Nacht
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
10
Cassandra
1. Okt. 2025
·
Aufenthalt für 2 Nächte
Utrolig kjekt med privat Onsen på balkongen med flott utsikt over Hakone Maten er fantastisk, om du liker sjømat. Var mye rå fisk servert, som ikke var mulig å velge vekk
Utrolig kjekt med privat Onsen på balkongen med flott utsikt over Hakone Maten er fantastisk, om du liker sjømat. Var mye rå fisk servert, som ikke var mulig å velge vekk
10
Yuko
3. März 2023
·
Aufenthalt für eine Nacht
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
10
Philip
18. Sept. 2025
·
Aufenthalt für eine Nacht
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
10
Rocio
17. Mai 2023
·
Aufenthalt für eine Nacht
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
10
Sally
18. Dez. 2025
·
Aufenthalt für 2 Nächte
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
10
Mayuresh
14. Sept. 2025
·
Aufenthalt für 3 Nächte
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Sauberkeit
Viele Gäste fanden die Unterkunft sauber, aber einige meldeten schwerwiegende Probleme wie Bettwanzen und andere Insekten sowie Staub oder defekte Einrichtungsgegenstände. Die Rückmeldungen sind gemischt.
Ähnliche Gästebewertungen
4
Jonathan
24. Nov. 2024
·
Aufenthalt für 2 Nächte
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
2
Daniel
11. Okt. 2025
·
Aufenthalt für eine Nacht
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
10
Glenda
23. Juli 2025
·
Aufenthalt für 2 Nächte
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
8
Po Sze
1. Juli 2024
·
Aufenthalt für 2 Nächte
職員非常友善，冒着雨幫手拿行李及指示目的地。房間內燈光不足，且私人風呂很多蚊蟲，房間內亦有蚊，打充一隻. 第二晚又有，可能是員工清潔風呂時不慎引入，令整晚難以入睡，地處山上，沒有駕車的朋友要考慮一下，雖然酒店有車可接送到車站，但下雨就非常麻煩！附近5分鐘行走已有Family Mart , 非常方便！頂樓有可租用的私人風呂，景觀一流！
職員非常友善，冒着雨幫手拿行李及指示目的地。房間內燈光不足，且私人風呂很多蚊蟲，房間內亦有蚊，打充一隻. 第二晚又有，可能是員工清潔風呂時不慎引入，令整晚難以入睡，地處山上，沒有駕車的朋友要考慮一下，雖然酒店有車可接送到車站，但下雨就非常麻煩！附近5分鐘行走已有Family Mart , 非常方便！頂樓有可租用的私人風呂，景觀一流！
2
Eric
19. Dez. 2023
·
Aufenthalt für eine Nacht
房間電燈是壞的 電視櫃子全是塵埃 酒店除溫泉就沒有其他設施
房間電燈是壞的 電視櫃子全是塵埃 酒店除溫泉就沒有其他設施
6
CHIE
28. Mai 2023
·
Aufenthalt für eine Nacht
全体的に雰囲気は良かったですが、部屋の網戸が壊れていて窓が開けられず不便だった。 朝食の時、夕食のデザートの時にコーヒーのサービスは絶対に必要だと思います。 デザートはもう少しサッパリした物が良いです。くどくて食べられなかったです。残念
全体的に雰囲気は良かったですが、部屋の網戸が壊れていて窓が開けられず不便だった。 朝食の時、夕食のデザートの時にコーヒーのサービスは絶対に必要だと思います。 デザートはもう少しサッパリした物が良いです。くどくて食べられなかったです。残念
6
Catherine
8. Okt. 2024
·
Aufenthalt für eine Nacht
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
10
Luke
20. Okt. 2023
·
Aufenthalt für eine Nacht
Had a great stay. Was well kept and clean.
Had a great stay. Was well kept and clean.
10
Yuko
3. März 2023
·
Aufenthalt für eine Nacht
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
10
Satoshi
11. Apr. 2025
·
Aufenthalt für eine Nacht
清潔な旅館でした。
清潔な旅館でした。
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Zimmer
Die Zimmer sind in der Regel geräumig mit Bergblick, und viele verfügen über private Freiluftbäder und traditionelle Tatami-Grundrisse. Mehrere Bewertungen erwähnen veraltete Dekorationen, harte Betten und gelegentliche Wartungs- oder Temperaturkontrollprobleme.
Ähnliche Gästebewertungen
4
Jonathan
24. Nov. 2024
·
Aufenthalt für 2 Nächte
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
10
Michelle
27. Jan. 2025
·
Aufenthalt für eine Nacht
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
10
Jeremiah
19. Okt. 2024
·
Aufenthalt für eine Nacht
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
4
Louis
16. Sept. 2025
·
Aufenthalt für 2 Nächte
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
8
James
17. Apr. 2023
·
Aufenthalt für eine Nacht
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
8
??
21. März 2024
·
Aufenthalt für eine Nacht
建物全体の古さは感じますが(特に、エレベーター)宿泊するのに支障はありません。外国人スタッフも多いですが、みなさん上手な日本語で、困ることはありませんでした。部屋に露天風呂がついており、いつでも温泉に入れたことがよかったです。バスタオルも2枚あり、入浴の都度、気持ちよく体を拭くことができました。売店はお飾り程度ですので、お土産は他で購入しました。季節を感じられる食材による料理が美味しかったです。夕飯には、なにか揚げ物があるともっとよかった。ベッドはやや硬めですが、ゆっくり眠ることができました。
建物全体の古さは感じますが(特に、エレベーター)宿泊するのに支障はありません。外国人スタッフも多いですが、みなさん上手な日本語で、困ることはありませんでした。部屋に露天風呂がついており、いつでも温泉に入れたことがよかったです。バスタオルも2枚あり、入浴の都度、気持ちよく体を拭くことができました。売店はお飾り程度ですので、お土産は他で購入しました。季節を感じられる食材による料理が美味しかったです。夕飯には、なにか揚げ物があるともっとよかった。ベッドはやや硬めですが、ゆっくり眠ることができました。
8
Janna
25. Sept. 2024
·
Aufenthalt für eine Nacht
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
8
Susan Khinh
15. Apr. 2024
·
Aufenthalt für eine Nacht
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
8
Chris
21. Sept. 2024
·
Aufenthalt für 2 Nächte
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
10
Sally
18. Dez. 2025
·
Aufenthalt für 2 Nächte
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Service
Der Service wird durchweg als herzlich, freundlich und hilfsbereit gelobt, einschließlich Unterstützung bei Ankunft, Gepäcktransport und Essensservice. Mehrere Bewertungen weisen auf mangelnde Flexibilität bei Ernährungsumstellungen und starre Zeitpläne hin.
Ähnliche Gästebewertungen
2
Beatrice
13. Apr. 2023
·
Aufenthalt für 2 Nächte
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
10
bo seon
3. Okt. 2025
·
Aufenthalt für eine Nacht
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
4
Louis
16. Sept. 2025
·
Aufenthalt für 2 Nächte
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
10
Arnab
17. März 2025
·
Aufenthalt für eine Nacht
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
10
Po Yu
18. Jan. 2026
·
Aufenthalt für eine Nacht
staff is very courteous and attentive food is wonderful
staff is very courteous and attentive food is wonderful
10
ミチオ
17. Aug. 2025
·
Aufenthalt für eine Nacht
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
10
Amanda
9. Apr. 2024
·
Aufenthalt für 2 Nächte
Excellent staff and service
Excellent staff and service
10
Gabrijela
23. März 2024
·
Aufenthalt für 2 Nächte
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
10
Michael
25. Feb. 2026
·
Aufenthalt für 2 Nächte
The staff were incredible, they made our stay incredibly comfortable
The staff were incredible, they made our stay incredibly comfortable
10
Mayuresh
14. Sept. 2025
·
Aufenthalt für 3 Nächte
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Lage
Am Hang von Hakone-Yumoto gelegen, etwa 10-15 Gehminuten, was mit Gepäck schwierig sein kann. Ein kostenloser Shuttle hilft, fährt aber nur zu begrenzten Zeiten; die Lage ist ruhig mit wenigen nahegelegenen Möglichkeiten und guter Aussicht.
Ähnliche Gästebewertungen
10
SZE MAN
5. Nov. 2022
·
如酒店提供更多班次接送客人往來箱根站會更好
如酒店提供更多班次接送客人往來箱根站會更好
10
Stéphanie
1. Mai 2024
·
Aufenthalt für eine Nacht
Hotel propre, personnel très gentil. Repas et petit déjeuner japonais complet et bon pour ceux qui aiment manger japonais. Le seul bémol est qu’on aurait souhaité avoir plus d’informations en amont sur les transferts en bus lors de notre arrivée car nous sommes montés sous la pluie avec nos bagages et 2 enfants.
Hotel propre, personnel très gentil. Repas et petit déjeuner japonais complet et bon pour ceux qui aiment manger japonais. Le seul bémol est qu’on aurait souhaité avoir plus d’informations en amont sur les transferts en bus lors de notre arrivée car nous sommes montés sous la pluie avec nos bagages et 2 enfants.
8
Benjamin
26. März 2025
·
Aufenthalt für 2 Nächte
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
4
Louis
16. Sept. 2025
·
Aufenthalt für 2 Nächte
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
8
James
17. Apr. 2023
·
Aufenthalt für eine Nacht
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
8
Janna
25. Sept. 2024
·
Aufenthalt für eine Nacht
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
8
Chris
21. Sept. 2024
·
Aufenthalt für 2 Nächte
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
8
Wes
18. Nov. 2022
·
Aufenthalt für eine Nacht
The location of the hotel was not ideal for walking from the train station. The staff was friendly, the included breakfast was awesome, but the stay didn’t include a dinner. The town closes early, so customers need to eat dinner by 4pm or they may not find a place to eat dinner.
The location of the hotel was not ideal for walking from the train station. The staff was friendly, the included breakfast was awesome, but the stay didn’t include a dinner. The town closes early, so customers need to eat dinner by 4pm or they may not find a place to eat dinner.
10
Sally
18. Dez. 2025
·
Aufenthalt für 2 Nächte
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
8
Geoffery
18. Jan. 2025
·
Aufenthalt für 2 Nächte
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
War das hilfreich?
KI-Zusammenfassung aktueller Gästebewertungen
Gastronomie
Die Mahlzeiten werden häufig für ihre Qualität und Präsentation gelobt, insbesondere Kaiseki-Abendessen und japanische Frühstücke. Mehrere Gäste berichteten von starren Essenszeiten, Schwierigkeiten bei der Anpassung der Speisekarte an ihre Ernährungsbedürfnisse oder Gerichten, die fade oder kalt serviert wurden.
Ähnliche Gästebewertungen
2
Beatrice
13. Apr. 2023
·
Aufenthalt für 2 Nächte
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
10
MIRAT
16. Apr. 2025
·
Aufenthalt für eine Nacht
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
8
Benjamin
26. März 2025
·
Aufenthalt für 2 Nächte
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
4
Louis
16. Sept. 2025
·
Aufenthalt für 2 Nächte
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
10
Po Yu
18. Jan. 2026
·
Aufenthalt für eine Nacht
staff is very courteous and attentive food is wonderful
staff is very courteous and attentive food is wonderful
8
Aimee
6. Feb. 2023
·
Aufenthalt für eine Nacht
Dinner dishes are fast which made food quality turn to col
Dinner dishes are fast which made food quality turn to col
10
Philip
18. Sept. 2025
·
Aufenthalt für eine Nacht
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
10
Sally
18. Dez. 2025
·
Aufenthalt für 2 Nächte
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
10
Vincent
11. Mai 2025
·
Aufenthalt für eine Nacht
Dinner and breakfast were very good in terms of presentation and taste.
Dinner and breakfast were very good in terms of presentation and taste.
10
Mayuresh
14. Sept. 2025
·
Aufenthalt für 3 Nächte
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
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KI-Zusammenfassung aktueller Gästebewertungen
10
Gabrijela
23. März 2024
·
Aufenthalt für 2 Nächte
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
10
Susanne
vor 3 Wochen
·
Aufenthalt für eine Nacht
Vi havde et virkelig skønt ophold. Vi havde værelse med privat oksun og udsigten var skøn. Fællesbadene var virkelig også fine, personalet var meget imødekommende og maden var helt fantastisk
Vi havde et virkelig skønt ophold. Vi havde værelse med privat oksun og udsigten var skøn. Fællesbadene var virkelig også fine, personalet var meget imødekommende og maden var helt fantastisk
6
Ian
2. Okt. 2026
·
Aufenthalt für eine Nacht
Old property, the access from the train station is not easy. The communication with the management is very hard. It is said that there is a shuttle from the station to the hotel, but there is no way guests can contact property in advance. Sent two messages before and never got a reply
Old property, the access from the train station is not easy. The communication with the management is very hard. It is said that there is a shuttle from the station to the hotel, but there is no way guests can contact property in advance. Sent two messages before and never got a reply
10
Katherine
18. Aug. 2026
·
Aufenthalt für 2 Nächte
We loved our stay at this ryokan in Hakone - it was our favourite stay during a rent Japan trip. This was our first time staying at a ryokan in Japan. We walked from the train station to the ryokan but you must walk about a steep hill with luggage, so yiu need to be fit. I would suggesting calling and tsking advantage of the free shuttle offered by the property. We used the shuttle to go back to the train station. We stayed two nights which was great. The service was amazing - everyone was so kind and professional. We had our breakfaat and dinner included which was wonderful. The meals were amazing! They did a great job accommodating dietary allergies in our group. The meals were a highlight of our trip. We loved trying all the different Japanese foods. Even the picky eaters in our group found enough to fill them up. We wore the traditional Japanese clothing found in our room to dinner, as did most of the other hotel guestd. We had a choice of dinner times and then enjoyed the onsen after dinner. There were 3 times to chose from for breakfast 7:30 am, 8 am or 8:30 am. We loved the choice. The bathrooms in the rooms are dated but we never used the bathrooms because we always used the hotel onsens. We had a room without a private onsen and did not feel like we were missing out on anything. There is rooftop onsens that can be booked but we found the temperature of these too hot. Overall, an amazing stay. I would definitely return again!
We loved our stay at this ryokan in Hakone - it was our favourite stay during a rent Japan trip. This was our first time staying at a ryokan in Japan. We walked from the train station to the ryokan but you must walk about a steep hill with luggage, so yiu need to be fit. I would suggesting calling and tsking advantage of the free shuttle offered by the property. We used the shuttle to go back to the train station. We stayed two nights which was great. The service was amazing - everyone was so kind and professional. We had our breakfaat and dinner included which was wonderful. The meals were amazing! They did a great job accommodating dietary allergies in our group. The meals were a highlight of our trip. We loved trying all the different Japanese foods. Even the picky eaters in our group found enough to fill them up. We wore the traditional Japanese clothing found in our room to dinner, as did most of the other hotel guestd. We had a choice of dinner times and then enjoyed the onsen after dinner. There were 3 times to chose from for breakfast 7:30 am, 8 am or 8:30 am. We loved the choice. The bathrooms in the rooms are dated but we never used the bathrooms because we always used the hotel onsens. We had a room without a private onsen and did not feel like we were missing out on anything. There is rooftop onsens that can be booked but we found the temperature of these too hot. Overall, an amazing stay. I would definitely return again!
10
Tran Anh
11. Aug. 2026
·
Aufenthalt für eine Nacht
Great staffs, great hot tub
Great staffs, great hot tub
Richtlinien der Unterkunft
Check-in
Check-out
Von 15:00 bis 18:00
Bis 10:00
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Die KI antwortet sofort, auf Basis der Hotelinformationen.
Preise für kommende Reisedaten
November 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Dezember 2026
So. | Mo. | Di. | Mi. | Do. | Fr. | Sa. |
|---|---|---|---|---|---|---|
Günstiger
Teurer
Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.
Preise in USD für 2 Gäste, täglich aktualisiert.
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 327.1235858016357USD
- 2026-11-14: 461.7249139419251USD
- 2026-11-15: 469.5769423265991USD
- 2026-11-16: NO DATA
- 2026-11-17: 273.5770136506348USD
- 2026-11-18: 335.99350568582156USD
- 2026-11-19: 445.7789239358826USD
- 2026-11-20: 391.12116265127565USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 407.86413525915526USD
- 2026-11-24: NO DATA
- 2026-11-25: 536.8012270516663USD
- 2026-11-26: NO DATA
- 2026-11-27: 508.503829735199USD
- 2026-11-28: 296.62980952212524USD
- 2026-11-29: 407.86413525915526USD
- 2026-11-30: 479.9891354820557USD
- 2026-12-01: 407.86413525915526USD
- 2026-12-02: 205.36506204309083USD
- 2026-12-03: 219.37657433358766USD
- 2026-12-04: 407.86413525915526USD
- 2026-12-05: NO DATA
- 2026-12-06: 219.3750920665741USD
- 2026-12-07: 218.4170534868164USD
- 2026-12-08: 218.06994744236755USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 219.37657433358766USD
- 2026-12-12: 413.2283403183289USD
- 2026-12-13: 219.60276487234498USD
- 2026-12-14: 222.0215350000763USD
- 2026-12-15: 218.28209903837586USD
- 2026-12-16: 218.28209903837586USD
- 2026-12-17: 218.28209903837586USD
- 2026-12-18: 226.27412498684694USD
- 2026-12-19: 483.6011987059021USD
- 2026-12-20: 229.1451910043335USD
- 2026-12-21: 218.28209903837586USD
- 2026-12-22: 218.28209903837586USD
- 2026-12-23: 321.99456710861205USD
- 2026-12-24: 429.55839081884767USD
- 2026-12-25: NO DATA
- 2026-12-26: 599.7559694258423USD
- 2026-12-27: 470.7232628921814USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: 486.12957140487674USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 275.6792601395416USD
- 2027-01-04: 263.9523131806183USD
- 2027-01-05: 263.9523131806183USD
- 2027-01-06: NO DATA
- 2027-01-07: NO DATA
- 2027-01-08: 264.69753569984437USD
- 2027-01-09: 276.8026481602936USD
- 2027-01-10: 414.0169745197449USD
Check-in beginnt um 15:00 Uhr Check-in endet um 18:00 Uhr Check-out endet um 10:00 Uhr
Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.
Einschränkungen beim Check-in
Gebühr für den späten Check-in bei einem Check-in zwischen 10:00 Uhr und 11:00 Uhr; Ein später Check-out ist gegen Gebühr möglich (vorbehaltlich der Verfügbarkeit);
Altersanforderungen
Das Mindestalter für den Check-in beträgt 18 Jahre
Haustiere
Haustiere sind nicht erlaubt;
Dienstleistungen der Rezeption
Diese Unterkunft bietet Transfers vom Bahnhof an. Gäste müssen die Unterkunft vor der Reise unter Verwendung der Kontaktinformationen auf der Buchungsbestätigung mit den Ankunftsdetails kontaktieren. Um die Vereinbarungen für den Check-in zu treffen, kontaktieren Sie die Unterkunft bitte mindestens 24 Stunden vor der Ankunft über die Informationen auf der Buchungsbestätigung. Wenn Sie planen, nach dem Mittag einzutreffen, kontaktieren Sie die Unterkunft bitte im Voraus über die Informationen auf der Buchungsbestätigung. Gäste müssen die Unterkunft im Voraus kontaktieren, um Anweisungen für den Check-in zu erhalten. Das Personal der Rezeption wird die Gäste bei der Ankunft in der Unterkunft begrüßen. Bei Fragen wenden Sie sich bitte unter Verwendung der Informationen auf der Buchungsbestätigung an die Unterkunft. Die von der Unterkunft bereitgestellten Informationen können mithilfe von Übersetzungstools übersetzt werden. Gäste, die Halbpension buchen und das Abendessen im Hotel wünschen, müssen vor 18:00 Uhr eintreffen. Diese Unterkunft bietet keine vegetarischen oder Halal-Mahlzeiten an, und die meisten Ernährungseinschränkungen können nicht berücksichtigt werden. Gäste mit Lebensmittelallergien sollten diese Unterkunft im Voraus kontaktieren. Gäste werden gebeten, die Unterkunft im Voraus zu kontaktieren, um Yukatas und Annehmlichkeiten auszuwählen.
Identifikation
Ein amtlicher Lichtbildausweis sowie eine Kreditkarte, Debitkarte oder eine Barzahlung als Kaution für Nebenkosten können beim Check-in erforderlich sein;
Richtlinien für Kinder und Zustellbetten
Es können Gebühren für zusätzliche Personen anfallen, die je nach Richtlinie der Unterkunft variieren können; Keine Babybetten verfügbar; Keine Zustellbetten verfügbar
Gastronomie
Küche: Asiatisch; Erwachsene: Kontaktieren Sie die Unterkunft; Zusätzliche Frühstücksgebühren sind nicht im Gesamtpreis enthalten und müssen in der Unterkunft bezahlt werden.
Gebühren
- Gebühr für den späten Check-in bei einem Check-in zwischen 10:00 Uhr und 11:00 Uhr
- Ein später Check-out ist gegen Gebühr möglich (vorbehaltlich der Verfügbarkeit)
Die obige Liste ist möglicherweise nicht vollständig. Gebühren und Kautionen enthalten möglicherweise keine Steuern und können sich ändern.
Verpflichtende Gebühren und Steuern
Sie werden gebeten, die folgenden Gebühren in der Unterkunft zu bezahlen. Die Gebühren können die anwendbaren Steuern enthalten:
- Eine Steuer wird von der Stadt erhoben: 150,00 JPY pro Person, pro Nacht. Diese Steuer gilt nicht für Kinder unter 12 Jahren.
Beliebte Annehmlichkeiten
Parkmöglichkeiten
Sauna
Nichtraucher-Zimmer
Reinigung
Bankett-Ausstattung
Safe
Services
Reinigung
Bankett-Ausstattung
Safe
Gepäckaufbewahrung
Ausgewiesene Raucherzone
Schnelles Ein- und Auschecken
24-Hour Front Desk
Concierge Services
Internet
Kostenloses W-LAN
Aktivitäten
Karaoke
Terrasse
Allgemein
Nichtraucher-Zimmer
Sauna
Massage
Körperanwendungen
Gesichtsanwendungen
Verkaufsautomaten
Familienzimmer
Parkmöglichkeiten
Parkmöglichkeiten
Kostenfreies Parken
Area Shuttle (free)
Parking Onsite