Aura Tachibana
301 US$
/ noche
Promedio para noviembre
Precios para Aura Tachibana
Selecciona fechas para ver precios y disponibilidad
301 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Aura Tachibana, los precios por noche son de 213 US$ de media en el mes más barato (febrero) y de 328 US$ en el mes más caro (octubre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 236 US$ |
| febrero | 213 US$ |
| marzo | 280 US$ |
| abril | 286 US$ |
| mayo | 305 US$ |
| junio | 230 US$ |
| julio | 242 US$ |
| agosto | 264 US$ |
| septiembre | 287 US$ |
| octubre | 328 US$ |
| noviembre | 301 US$ |
| diciembre | 244 US$ |
E
F
M
A
M
J
J
A
S
O
nov · 301 US$
N
D
Más caro: octubre (aprox. 328 US$)
Más barato: febrero (aprox. 213 US$)
Acerca de esta propiedad
Relájate en un ryokan con aguas termales, sauna y dos restaurantes en el corazón de Hakone.
Ubicación
Aura Tachibana se encuentra en Yumoto, un barrio de Hakone. Termas de Hakone y Tenzan Onsen son excelentes opciones para los que buscan unas vacaciones activas, pero si prefieres sumergirte en la naturaleza, Parque Nacional Fuji-Hakone-Izu y Parque Gora de Hakone son lo que necesitas. Hotel Hakone Kowakien Yunessun y Museo del Juguete de Hakone también merecen la pena.
Aparcamiento
Sauna
Habitaciones para no fumadores
Servicio de limpieza
Salones para banquetes
Caja fuerte
Ubicación
Yumoto 574, Yumoto, Hakone, Distrito de Ashigarashimo, Japón
Opciones de habitación
12
【Adult Only】Luxury Tower Deluxe Twin Room with Open-Air Bath Top Floor Japanese Style Dinner
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
506 ft²
Baño privado
2
Habitación Doble Deluxe
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
420 ft²
Vista a la montañaVista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
4
Habitación Twin De Estilo Japonés Tower
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
431 ft²
Vista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
2
【Adult Only】Luxury Tower Deluxe Twin Room with Open-Air Bath Served from 7:30- Japanese
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
506 ft²
Vista a la montañaVista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
4
Habitación Lujo Tower
Detalles de la oferta
2 Camas Individuales
y 2 Futones
Capacidad: 4
624 ft²
Vista a la montañaVista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
2
Habitación Deluxe De Estilo Japonés-Occidental Tower
Detalles de la oferta
2 Camas Individuales
y 2 Futones
Capacidad: 4
624 ft²
Vista a la montañaVista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
4
Standard Tower Japanese Style Room (Twin Beds) Served from 7:30- Japanese
Detalles de la oferta
2 Camas Individuales
y 3× Futones
Capacidad: 5
431 ft²
Vista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
12
Habitación Deluxe De Estilo Japonés Tower
Detalles de la oferta
2 Camas Individuales
y 2 Futones
Capacidad: 4
646 ft²
Baño privado
7
Habitación Tower De Estilo Japonés-Occidental
Detalles de la oferta
6× Futones
Capacidad: 6
431 ft²
Vista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
2
Habitación Tower De Estilo Japonés
Detalles de la oferta
6× Futones
Capacidad: 6
431 ft²
Vista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
9
【Adult Only】Luxury Tower Twin Room with Open-Air Bath Top Floor Japanese Style Dinner
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
420 ft²
Baño privado
4
Tower Luxury Deluxe Twin Room
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
506 ft²
Vista a la montañaVista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
4
Tower Japanese Style Luxury Twin Room With Open-Air Bath
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
420 ft²
Vista a la montañaVista a una calle tranquilaAire acondicionadoCalefacciónCaja de seguridad
Reseñas de los huéspedes sobre Aura Tachibana
8.4
Muy bueno
Basado en 956 comentarios verificados
¿Quién se queda aquí?
Pareja
53%
Familia
31%
Grupo
14%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Aura Tachibana destaca por sus relajantes onsen públicos y privados con vistas a la montaña y sus habitaciones de estilo tradicional, aunque algunos huéspedes consideran que la propiedad está anticuada y su ubicación en una colina es un desafío, agravado por un servicio de transporte con horarios limitados.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Aura Tachibana destaca por sus relajantes onsen públicos y privados con vistas a la montaña y sus habitaciones de estilo tradicional, aunque algunos huéspedes consideran que la propiedad está anticuada y su ubicación en una colina es un desafío, agravado por un servicio de transporte con horarios limitados.
El personal se describe con frecuencia como cortés, profesional y servicial, con una asistencia fluida a la llegada y con el equipaje. Muchos destacan la amplitud de las habitaciones y las vistas, pero varios mencionan una decoración anticuada, colchones duros, problemas ocasionales de mantenimiento o de control de temperatura, y algunos informan sobre chinches u otros insectos. Las comidas reciben elogios generalizados por su sabor y presentación, aunque algunos huéspedes tuvieron dificultades para adaptar los menús a sus necesidades dietéticas o les parecieron insípidas o servidas frías, y los horarios de las comidas pueden ser rígidos. Ideal para viajeros que buscan una estancia auténtica y tranquila en un onsen con un servicio atento.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los onsen públicos y privados son lo más destacado, y algunas habitaciones tienen baños al aire libre; se menciona una terraza en la azotea con vistas y un huésped comentó sobre horarios muy limitados en el bar.
Reseñas de huéspedes relacionadas
10
Michelle
27 ene 2025
·
Se alojó 1 noche
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
10
Adrian Eduardo
16 feb 2025
·
Se alojó 1 noche
La mejor experiencia el Onsen privado
La mejor experiencia el Onsen privado
10
Mikako
9 feb 2025
·
Se alojó 1 noche
露天風呂付きの部屋に泊まりましたが、浴槽も割と大きく最高でした！有料の貸切風呂にも入るつもりでいましたが、お部屋のお風呂と大浴場で満足してしまい利用せずでした。 食事も美味しかったし駅からの送迎もあるし、またすぐにでも行きたい程お気に入りになりました！
露天風呂付きの部屋に泊まりましたが、浴槽も割と大きく最高でした！有料の貸切風呂にも入るつもりでいましたが、お部屋のお風呂と大浴場で満足してしまい利用せずでした。 食事も美味しかったし駅からの送迎もあるし、またすぐにでも行きたい程お気に入りになりました！
8
James
17 abr 2023
·
Se alojó 1 noche
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
10
Cassandra
1 oct 2025
·
Se alojó 2 noches
Utrolig kjekt med privat Onsen på balkongen med flott utsikt over Hakone Maten er fantastisk, om du liker sjømat. Var mye rå fisk servert, som ikke var mulig å velge vekk
Utrolig kjekt med privat Onsen på balkongen med flott utsikt over Hakone Maten er fantastisk, om du liker sjømat. Var mye rå fisk servert, som ikke var mulig å velge vekk
10
Yuko
3 mar 2023
·
Se alojó 1 noche
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
10
Philip
18 sept 2025
·
Se alojó 1 noche
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
10
Rocio
17 may 2023
·
Se alojó 1 noche
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
Very nice and comfy. We got the private onsen room and it was awesome. The terrace they provide is beautiful, you can even rent out the private terrace onsen per hour. In the small town there were dining options.
10
Sally
18 dic 2025
·
Se alojó 2 noches
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
10
Mayuresh
14 sept 2025
·
Se alojó 3 noches
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron la propiedad limpia, pero algunos informaron de problemas graves, como chinches y otros insectos, además de polvo o accesorios rotos. Las opiniones son variadas.
Reseñas de huéspedes relacionadas
4
Jonathan
24 nov 2024
·
Se alojó 2 noches
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
2
Daniel
11 oct 2025
·
Se alojó 1 noche
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
⭐☆☆☆☆ Stay away — serious hygiene issue I stayed at Aura Tachibana recently and ended up with dozens of bed bug bites all over my arms and legs. The room looked fine at first, but by the next morning I was covered in itchy red marks. I had to move to another hotel and buy medication to treat the bites. I’ve reported this to management and hope they take immediate action to address it, but until there’s confirmation that the rooms have been properly treated, I strongly recommend avoiding this place. It was an awful experience and ruined part of my trip.
10
Glenda
23 jul 2025
·
Se alojó 2 noches
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
8
Po Sze
1 jul 2024
·
Se alojó 2 noches
職員非常友善，冒着雨幫手拿行李及指示目的地。房間內燈光不足，且私人風呂很多蚊蟲，房間內亦有蚊，打充一隻. 第二晚又有，可能是員工清潔風呂時不慎引入，令整晚難以入睡，地處山上，沒有駕車的朋友要考慮一下，雖然酒店有車可接送到車站，但下雨就非常麻煩！附近5分鐘行走已有Family Mart , 非常方便！頂樓有可租用的私人風呂，景觀一流！
職員非常友善，冒着雨幫手拿行李及指示目的地。房間內燈光不足，且私人風呂很多蚊蟲，房間內亦有蚊，打充一隻. 第二晚又有，可能是員工清潔風呂時不慎引入，令整晚難以入睡，地處山上，沒有駕車的朋友要考慮一下，雖然酒店有車可接送到車站，但下雨就非常麻煩！附近5分鐘行走已有Family Mart , 非常方便！頂樓有可租用的私人風呂，景觀一流！
2
Eric
19 dic 2023
·
Se alojó 1 noche
房間電燈是壞的 電視櫃子全是塵埃 酒店除溫泉就沒有其他設施
房間電燈是壞的 電視櫃子全是塵埃 酒店除溫泉就沒有其他設施
6
CHIE
28 may 2023
·
Se alojó 1 noche
全体的に雰囲気は良かったですが、部屋の網戸が壊れていて窓が開けられず不便だった。 朝食の時、夕食のデザートの時にコーヒーのサービスは絶対に必要だと思います。 デザートはもう少しサッパリした物が良いです。くどくて食べられなかったです。残念
全体的に雰囲気は良かったですが、部屋の網戸が壊れていて窓が開けられず不便だった。 朝食の時、夕食のデザートの時にコーヒーのサービスは絶対に必要だと思います。 デザートはもう少しサッパリした物が良いです。くどくて食べられなかったです。残念
6
Catherine
8 oct 2024
·
Se alojó 1 noche
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
Property does not has policy for extra guess. We had unexpected guess to come. We willing to pay for the extra but they said the person handled had gone for the day. No one can speak English after 7pm. We saw cockroaches on serving cart after we ate & on the way out. Bugs also in the room & crawl on my daughter arms. We never saw any workers doing any cleaning when we’re there. I don’t think they even vacuum the room after guess leave. The food were good for photos but not freshly prepared. All food were cold & fermented. The only thing hot were miso soup. We’ll come back to the area but not to this hotel.
10
Luke
20 oct 2023
·
Se alojó 1 noche
Had a great stay. Was well kept and clean.
Had a great stay. Was well kept and clean.
10
Yuko
3 mar 2023
·
Se alojó 1 noche
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
とても快適な素晴らしい施設。料理も美味しいし、温泉も広くてきれい。 和洋室の部屋に宿泊しましたが、そこについている露天風呂は最高でした。 また宿泊したいです。
10
Satoshi
11 abr 2025
·
Se alojó 1 noche
清潔な旅館でした。
清潔な旅館でした。
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente amplias, con vistas a la montaña, y muchas cuentan con baños privados al aire libre y diseños tradicionales de tatami. Varias reseñas mencionan una decoración anticuada, camas duras y problemas ocasionales de mantenimiento o de control de temperatura.
Reseñas de huéspedes relacionadas
4
Jonathan
24 nov 2024
·
Se alojó 2 noches
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
The staff are super friendly and there’s a shuttle that can transport you to the nearby Hakone Yumoto station. (Set schedule though). That’s where the positives end however as we did not find the private onsen all that great and the room itself, although large for Japanese standards, is dark and outdated. The rest of the hotel (aside from the hotel lobby) is outdated. Unfortunately the worst part of the entire experience was bed bugs. Wish we had a better experience.
10
Michelle
27 ene 2025
·
Se alojó 1 noche
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
10
Jeremiah
19 oct 2024
·
Se alojó 1 noche
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
Extremely helpful staff. Beautiful, large room. We had a room with a private bath, with an amazing view of the mountains. The breakfast was luxurious, far more than I was expecting. The staff was fantastic. Very friendly and very helpful. I would love to come back.
4
Louis
16 sept 2025
·
Se alojó 2 noches
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
8
James
17 abr 2023
·
Se alojó 1 noche
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
8
??
21 mar 2024
·
Se alojó 1 noche
建物全体の古さは感じますが(特に、エレベーター)宿泊するのに支障はありません。外国人スタッフも多いですが、みなさん上手な日本語で、困ることはありませんでした。部屋に露天風呂がついており、いつでも温泉に入れたことがよかったです。バスタオルも2枚あり、入浴の都度、気持ちよく体を拭くことができました。売店はお飾り程度ですので、お土産は他で購入しました。季節を感じられる食材による料理が美味しかったです。夕飯には、なにか揚げ物があるともっとよかった。ベッドはやや硬めですが、ゆっくり眠ることができました。
建物全体の古さは感じますが(特に、エレベーター)宿泊するのに支障はありません。外国人スタッフも多いですが、みなさん上手な日本語で、困ることはありませんでした。部屋に露天風呂がついており、いつでも温泉に入れたことがよかったです。バスタオルも2枚あり、入浴の都度、気持ちよく体を拭くことができました。売店はお飾り程度ですので、お土産は他で購入しました。季節を感じられる食材による料理が美味しかったです。夕飯には、なにか揚げ物があるともっとよかった。ベッドはやや硬めですが、ゆっくり眠ることができました。
8
Janna
25 sept 2024
·
Se alojó 1 noche
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
8
Susan Khinh
15 abr 2024
·
Se alojó 1 noche
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
Breakfast and dinner was excellent. Staff was really polite and helpful. On site onsen was a bonus. My only criticism would be the room was too hot as it was a central control system for the whole hotel. Note it is an up hill walk to the hotel
8
Chris
21 sept 2024
·
Se alojó 2 noches
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
10
Sally
18 dic 2025
·
Se alojó 2 noches
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser cálido, cortés y servicial, incluyendo asistencia con la llegada, el equipaje y el servicio de comidas. Varias reseñas señalan una flexibilidad limitada para los cambios en la dieta y horarios rígidos.
Reseñas de huéspedes relacionadas
2
Beatrice
13 abr 2023
·
Se alojó 2 noches
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
10
bo seon
3 oct 2025
·
Se alojó 1 noche
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
4
Louis
16 sept 2025
·
Se alojó 2 noches
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
10
Arnab
17 mar 2025
·
Se alojó 1 noche
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
Aura Tachibana is a Japanese style Onsen accommodation with large Japanese style rooms facing the mountains. We were checked in by a gentleman called Bappa Mondal from our hometown in India (Kolkata) and he was incredible. He explained all the options, did his best to accommodate the dietary restrictions for my wife and gave valuable advice on local transportations. The room was large, quiet and elegant.
10
Po Yu
18 ene 2026
·
Se alojó 1 noche
staff is very courteous and attentive food is wonderful
staff is very courteous and attentive food is wonderful
10
ミチオ
17 ago 2025
·
Se alojó 1 noche
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
ゆっくり過ごすことができるお宿でした。 外国人スタッフの対応も素晴らしかったです。 また利用したいと思います。
10
Amanda
9 abr 2024
·
Se alojó 2 noches
Excellent staff and service
Excellent staff and service
10
Gabrijela
23 mar 2024
·
Se alojó 2 noches
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
Das Hotel ist zauberhaft sowie die gesamte Umgebung. Es ist sehr traditionell und wohl eher auf Gäste aus dem Inland ausgerichtet. Das Personal ist sehr zuvorkommend und hilfsbereit. Wir hätten uns etwas mehr Flexibilität hinsichtlich der Essenszeiten gewünscht. Die Mahlzeiten wurden nur zu ganz bestimmten Zeiten serviert, was gar nicht unseren Vorstellungen entsprach, da wir unsere Zeit gerne selbst einteilen.
10
Michael
25 feb 2026
·
Se alojó 2 noches
The staff were incredible, they made our stay incredibly comfortable
The staff were incredible, they made our stay incredibly comfortable
10
Mayuresh
14 sept 2025
·
Se alojó 3 noches
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en una colina desde Hakone-Yumoto, a unos 10-15 minutos a pie que pueden ser difíciles con el equipaje. Un servicio de transporte gratuito ayuda, pero funciona con horarios limitados; el entorno es tranquilo, con pocas opciones cercanas y buenas vistas.
Reseñas de huéspedes relacionadas
10
SZE MAN
5 nov 2022
·
如酒店提供更多班次接送客人往來箱根站會更好
如酒店提供更多班次接送客人往來箱根站會更好
10
Stéphanie
1 may 2024
·
Se alojó 1 noche
Hotel propre, personnel très gentil. Repas et petit déjeuner japonais complet et bon pour ceux qui aiment manger japonais. Le seul bémol est qu’on aurait souhaité avoir plus d’informations en amont sur les transferts en bus lors de notre arrivée car nous sommes montés sous la pluie avec nos bagages et 2 enfants.
Hotel propre, personnel très gentil. Repas et petit déjeuner japonais complet et bon pour ceux qui aiment manger japonais. Le seul bémol est qu’on aurait souhaité avoir plus d’informations en amont sur les transferts en bus lors de notre arrivée car nous sommes montés sous la pluie avec nos bagages et 2 enfants.
8
Benjamin
26 mar 2025
·
Se alojó 2 noches
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
4
Louis
16 sept 2025
·
Se alojó 2 noches
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
8
James
17 abr 2023
·
Se alojó 1 noche
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
This property could be polarizing for people. On the good side, the room was very nice, traditional Japanese-style with great in-room bath and excellent view of the mountains. The shared baths were also nice. The meals included were very comprehensive in traditional Japanese style with excellent service. Rooftop had great views. Others may find the property a bit dated. The carpet in the lobby is worn and the place feels a bit old. This is not a modern resort. The picture on Expedia probably overstates the elegance. Also, the location is a bit far and uphill from the Hakone train station. Hotel shuttles to the train stop at 11am and it was impossible for us to get a cab back to the station after a later check out. We had to walk 15 mins in the rain to get there. Overall we enjoyed our stay but this might not be for everyone.
8
Janna
25 sept 2024
·
Se alojó 1 noche
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
Staff was amazingly attentive. Service was wonderful. But the unwalk-ability was a downer. They have a free shuttle from the station to the hotel but only between certain times. The room was big and nicely appointed. The in room onsen was amazing!!!!!!!!! But the bed was so uncomfortable!!!!!!!!!
8
Chris
21 sept 2024
·
Se alojó 2 noches
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
The Good: Amazing place, private tub was lovely, a little bit of a trek if you don't make the shuttle, but the vantage point is very nice I believe it is highest point in Hakone. The food was a great experience as well. The Bad: The bed creaked so much and matress was not good for me at all.
8
Wes
18 nov 2022
·
Se alojó 1 noche
The location of the hotel was not ideal for walking from the train station. The staff was friendly, the included breakfast was awesome, but the stay didn’t include a dinner. The town closes early, so customers need to eat dinner by 4pm or they may not find a place to eat dinner.
The location of the hotel was not ideal for walking from the train station. The staff was friendly, the included breakfast was awesome, but the stay didn’t include a dinner. The town closes early, so customers need to eat dinner by 4pm or they may not find a place to eat dinner.
10
Sally
18 dic 2025
·
Se alojó 2 noches
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
8
Geoffery
18 ene 2025
·
Se alojó 2 noches
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
Amazing hotel combined traditional with modernness. We had a large tatami room with regular beds and a Japanese futon bed. It was large and comfortable. Breakfast was Japanese style which we loved. Our daughter however, can not get past eating rice and fish for breakfast. The hotel is not conveniently located, not easily walkable from the train train station. The hotel offers a shuttle bus that takes you to and from train station but stops at 5 pm. You will have to take a taxi, if you return late from Hakone, which costs 600 yen. Otherwise, we loved the stay.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las comidas reciben elogios frecuentes por su calidad y presentación, especialmente las cenas kaiseki y los desayunos japoneses. Varios huéspedes informaron sobre horarios rígidos de comidas, dificultad para adaptar los menús a sus necesidades dietéticas o platos que eran insípidos o servidos fríos.
Reseñas de huéspedes relacionadas
2
Beatrice
13 abr 2023
·
Se alojó 2 noches
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
Bei der Buchung haben wir uns als Vegetarier angemeldet. Trotzdem wurde uns ein Frühstück mit Fleisch und Fisch serviert. Wir haben das Personal des Hotels darauf hingewiesen, dass wir Vegetarier sind, und gefragt, ob wir für den nächsten Tag ein Frühstück ohne Fleisch und Fisch bekommen können. Das war angeblich nicht möglich. Wir haben darauf hingewiesen, dass man uns das Essen mit Fleisch und Fisch nicht servieren muss. Das wäre Verschwendung. Am nächsten Morgen haben wir ein Frühstück mit noch mehr Fleisch und Fisch erhalten. Unprofessionell.
10
MIRAT
16 abr 2025
·
Se alojó 1 noche
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
8
Benjamin
26 mar 2025
·
Se alojó 2 noches
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
The open-air bath on the balcony was great. The meals were okay but not as good as we have had at upscale onsen hotels. The shuttle bus service was good, although the bus was not equipped to handle large baggage that foreign tourists usually have. There is not much to do in the immediate vicinity of the hotel so you need to have the shuttle take you to the area around the train station.
4
Louis
16 sept 2025
·
Se alojó 2 noches
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
Don't be fooled by other good reviews, the hotel is very dated and service was sub-par. We stayed for two nights in a luxury tower deluxe twin room with an open air bath (private onsen). For the price of this hotel, we expected alot more than we recieved. Our room was nice enough, however was musty, the shower head was broken and everything looked as though it needed to be renovated. The staff were unable to accommodate our meal change requests as my partner is pregnant, this was very disappointing. Even after having requested not having raw fish for my partner, it still came out with dinner and breakfast the next day. On the food, everything was presented nicely however presentation cannot suffice for bland food. We thought the dining experience would have been much more enjoyable. The staff didn't speak very good English, yes, I know we are in Japan and don't mean to sound like a Karen, but for the price of the hotel, a few staff members who speak sufficient English would be beneficial and would offer a better service to their guests. This hotel was almost too conformative and staff didn't not seem willing to accommodate our requests. We would not recommend this hotel, spend your hard earned money elsewhere. However to end on a positive note, the hotel is located only a 10-15 minute walk from Hakone-Yumoto station, so good location. Definitely book a taxi or shuttle bus to the accomodation if you have heavy luggage as there is a steep hike involved.
10
Po Yu
18 ene 2026
·
Se alojó 1 noche
staff is very courteous and attentive food is wonderful
staff is very courteous and attentive food is wonderful
8
Aimee
6 feb 2023
·
Se alojó 1 noche
Dinner dishes are fast which made food quality turn to col
Dinner dishes are fast which made food quality turn to col
10
Philip
18 sept 2025
·
Se alojó 1 noche
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
10
Sally
18 dic 2025
·
Se alojó 2 noches
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
10
Vincent
11 may 2025
·
Se alojó 1 noche
Dinner and breakfast were very good in terms of presentation and taste.
Dinner and breakfast were very good in terms of presentation and taste.
10
Mayuresh
14 sept 2025
·
Se alojó 3 noches
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Cesar
15 jul 2026
·
Se alojó 2 noches
Las habitaciones tenían un olor desagradable y muy fuerte, es un hotel clásico japonés bonito pero algo viejito en algunas áreas y el olor nada agradable en habitaciones y baños.
Las habitaciones tenían un olor desagradable y muy fuerte, es un hotel clásico japonés bonito pero algo viejito en algunas áreas y el olor nada agradable en habitaciones y baños.
8
Nahum Manuel
17 abr 2026
·
Se alojó 1 noche
Buena opción
Buena opción
10
Adrian Eduardo
16 feb 2025
·
Se alojó 1 noche
La mejor experiencia el Onsen privado
La mejor experiencia el Onsen privado
10
Susanne
hace 3 semanas
·
Se alojó 1 noche
Vi havde et virkelig skønt ophold. Vi havde værelse med privat oksun og udsigten var skøn. Fællesbadene var virkelig også fine, personalet var meget imødekommende og maden var helt fantastisk
Vi havde et virkelig skønt ophold. Vi havde værelse med privat oksun og udsigten var skøn. Fællesbadene var virkelig også fine, personalet var meget imødekommende og maden var helt fantastisk
6
Ian
2 oct 2026
·
Se alojó 1 noche
Old property, the access from the train station is not easy. The communication with the management is very hard. It is said that there is a shuttle from the station to the hotel, but there is no way guests can contact property in advance. Sent two messages before and never got a reply
Old property, the access from the train station is not easy. The communication with the management is very hard. It is said that there is a shuttle from the station to the hotel, but there is no way guests can contact property in advance. Sent two messages before and never got a reply
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 327.1235858016357USD
- 2026-11-14: 461.7249139419251USD
- 2026-11-15: 469.5769423265991USD
- 2026-11-16: NO DATA
- 2026-11-17: 273.5770136506348USD
- 2026-11-18: 335.99350568582156USD
- 2026-11-19: 445.7789239358826USD
- 2026-11-20: 391.12116265127565USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 407.86413525915526USD
- 2026-11-24: NO DATA
- 2026-11-25: 536.8012270516663USD
- 2026-11-26: NO DATA
- 2026-11-27: 508.503829735199USD
- 2026-11-28: 296.62980952212524USD
- 2026-11-29: 407.86413525915526USD
- 2026-11-30: 479.9891354820557USD
- 2026-12-01: 407.86413525915526USD
- 2026-12-02: 205.36506204309083USD
- 2026-12-03: 219.37657433358766USD
- 2026-12-04: 407.86413525915526USD
- 2026-12-05: NO DATA
- 2026-12-06: 219.3750920665741USD
- 2026-12-07: 218.4170534868164USD
- 2026-12-08: 218.06994744236755USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: 219.37657433358766USD
- 2026-12-12: 413.2283403183289USD
- 2026-12-13: 219.60276487234498USD
- 2026-12-14: 222.0215350000763USD
- 2026-12-15: 218.28209903837586USD
- 2026-12-16: 218.28209903837586USD
- 2026-12-17: 218.28209903837586USD
- 2026-12-18: 226.27412498684694USD
- 2026-12-19: 483.6011987059021USD
- 2026-12-20: 229.1451910043335USD
- 2026-12-21: 218.28209903837586USD
- 2026-12-22: 218.28209903837586USD
- 2026-12-23: 321.99456710861205USD
- 2026-12-24: 429.55839081884767USD
- 2026-12-25: NO DATA
- 2026-12-26: 599.7559694258423USD
- 2026-12-27: 470.7232628921814USD
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: 486.12957140487674USD
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 275.6792601395416USD
- 2027-01-04: 263.9523131806183USD
- 2027-01-05: 263.9523131806183USD
- 2027-01-06: NO DATA
- 2027-01-07: NO DATA
- 2027-01-08: 264.69753569984437USD
- 2027-01-09: 276.8026481602936USD
- 2027-01-10: 414.0169745197449USD
La hora de entrada comienza a15:00La hora de entrada termina a18:00La hora de salida termina a10:00
El check in debe realizarlo alguien que tenga al menos 18 años.
Requisitos De Check-In
El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad);
Requisitos De Edad
Edad mínima para registrarse: 18 años
Mascotas
No se admiten mascotas;
Servicios De Recepción
Este alojamiento ofrece un servicio de traslado desde la estación de tren. Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de reserva al menos 24 horas antes de la llegada para organizar el registro de entrada. Si tienes previsto llegar después de las 12:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Los huéspedes que reserven una tarifa de media pensión y deseen cenar en el hotel deben llegar antes de las 18:00. Este establecimiento no ofrece opciones vegetarianas ni halal; tampoco se puede atender la mayoría de las restricciones alimentarias. Los huéspedes con alergias alimentarias deben ponerse en contacto con el alojamiento por adelantado. Los huéspedes deben ponerse en contacto con el alojamiento por adelantado para elegir el yukata y los complementos.
Política De Niños Y Camas Adicionales
No hay cunas disponibles (bebés)No hay camas supletorias disponibles
Comedor
Come algo en Kaze no Yakata, uno de los 2 restaurantes de este hotel. Qué mejor forma de acabar el día que con una bebida en el bar o lounge.
Cargos E Impuestos Obligatorios
Los siguientes cargos se pagan en el alojamiento (es posible que las tasas incluyan los impuestos aplicables):
- Tasa municipal: 150.00 JPY por persona y por noche. Esta tasa no se aplica a menores de 12 años.
Hemos incluido todos los cargos que nos ha proporcionado el alojamiento.
Servicios populares
Aparcamiento
Sauna
Habitaciones para no fumadores
Servicio de limpieza
Salones para banquetes
Caja fuerte
Servicios
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Concierge Services
Actividades
Karaoke
Terraza
Internet
WiFi gratuito
General
Habitaciones para no fumadores
Sauna
Servicio de masajes
Tratamientos corporales
Tratamientos faciales
Máquinas expendedoras
Habitación familiar
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Area Shuttle (free)
Parking Onsite