Is parking available at the hotel?

Yes, free self-parking is available on-site. Guests must contact the property in advance to reserve parking.

What type of breakfast is offered and what are the serving hours?

English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately USD 25 for adults and USD 12 for children.

Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 12:00 AM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is provided for a surcharge of USD 30 per vehicle (one way), available 24 hours.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to local attractions?

The hotel is conveniently located within a 5-minute walk of the National Art Gallery Bulawayo and is 0.6 miles from both Queens Sports Club and City Hall.

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the hotel's policies regarding children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Does the hotel offer extra beds or cribs?

The property does not provide information about extra beds or cribs, and it is advisable to contact the hotel directly for specific requests.

Holiday Inn Bulawayo by IHG - 4 Star Hotel

What guests think

At Holiday Inn - Bulawayo by IHG, many guests highlight very friendly, professional staff, consistently clean rooms, and well-kept facilities, including safe parking, beautifully manicured grounds, a pool, and a gym.

Rooms are generally spacious and comfortable, though some decor and bathrooms feel dated, occasional noise from events is mentioned, and Wi‑Fi or TV quality drew mixed feedback. Service lapses appear in a few reviews, such as slow check-in, difficulty reaching the hotel by phone, and confusion around transfers or late checkout. Dining is often praised for taste and generous portions, but some found the buffet pricey or pricing unclear. Overall, expect a comfortable stay with good amenities and occasional operational hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well-kept outdoor areas and pool, a gym on-site, and safe, well-maintained parking are praised. Occasional issues include limited changing facilities and parking strain during events.

Related guest reviews

10

Darshana

28 Apr 2023

·

Stayed 9 nights

Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.

10

Thabani

3 Sept 2025

·

Stayed 3 nights

clean rooms ! nice staff! good parking

10

Velempini

23 Jan 2023

·

Stayed 2 nights

I can't say enough good words about this hotel ,it's super clean,the facilities are amazing nice pool ,gym.The staff is very attentive to each and every guest they greet everyone.I was blown away because you don't get that kind of service in the US unless you're in the Waldorf Astoria .The dining was exquisite everything was always catered bkfast,lunch and dinner nothing cold the parking is safe and secure .The hotel grounds are immaculately manicured .The rooms are super clean ,WiFI was always working .One thing that was not working properly was the TV reception it was kind of poor and the TV remotes needed to be replaced I couldn't figure out what button was for what as they had faded I didn't do anything about it though of which I'm sure they could have fixed promptly .Other than that I had an awesome stay.

6

Joas

9 Dec 2024

·

Stayed 2 nights

No proper changing facilities for early check in for golfers wanting to leave their main bags - only option available was gym toilet!

8

Nico

9 Jun 2025

·

Stayed 6 nights

It was okay, some noise, I think there was a function one of the evenings, so struggled with parking.

10

Patrick

11 Sept 2024

·

Stayed 3 nights

Beautiful place and peaceful

8

Spiwe

12 Jan 2025

·

Stayed 2 nights

Good facility

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point, with many reviews noting very clean rooms and well-kept common areas. Housekeeping appears consistent across stays.

Related guest reviews

10

Darshana

28 Apr 2023

·

Stayed 9 nights

Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.

10

Thabani

3 Sept 2025

·

Stayed 3 nights

clean rooms ! nice staff! good parking

10

Velempini

23 Jan 2023

·

Stayed 2 nights

I can't say enough good words about this hotel ,it's super clean,the facilities are amazing nice pool ,gym.The staff is very attentive to each and every guest they greet everyone.I was blown away because you don't get that kind of service in the US unless you're in the Waldorf Astoria .The dining was exquisite everything was always catered bkfast,lunch and dinner nothing cold the parking is safe and secure .The hotel grounds are immaculately manicured .The rooms are super clean ,WiFI was always working .One thing that was not working properly was the TV reception it was kind of poor and the TV remotes needed to be replaced I couldn't figure out what button was for what as they had faded I didn't do anything about it though of which I'm sure they could have fixed promptly .Other than that I had an awesome stay.

8

Sibongile

14 Jan 2024

·

Stayed 6 nights

Friendly staff. Clean environment

10

Sydin

7 Sept 2023

·

Stayed 1 night

Nice and relaxing, comfortable bed, staff very friendly, very clean hotel

8

Pauline

5 Jan 2024

·

Stayed 1 night

Clean and helpfull staff

8

Bipin

23 Apr 2023

·

Stayed 3 nights

Room was good sized and clean. We had issues with hairdryer and safe not working but both were fixed quickly. Staff were very accommodating and helpful.

10

Wyson

9 Jun 2024

·

Stayed 1 night

Very clean indeed.

10

Noha

6 May 2023

·

Stayed 1 night

Very nice staff Clean rooms

10

Lian Margaret

16 Oct 2025

·

Stayed 6 nights

Staff are expectional always pleasant polite and friendly extremely helpful with any needs. Rooms are extremely clean and spacious and cleaned daily.. Decor could be updated in some areas and rooms we did see modernisation happening in some rooms. Meals are putstmading and huge portions for reasonable prices

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, though some decor and bathrooms feel dated, and occasional event noise is noted. Wi‑Fi feedback is mixed and one guest mentioned weak TV reception.

Related guest reviews

6

Jacques

12 Jul 2024

·

Stayed 3 nights

The check-in took ages and the internet is nowhere existent. It is a disappointing place to stay.

10

Velempini

23 Jan 2023

·

Stayed 2 nights

I can't say enough good words about this hotel ,it's super clean,the facilities are amazing nice pool ,gym.The staff is very attentive to each and every guest they greet everyone.I was blown away because you don't get that kind of service in the US unless you're in the Waldorf Astoria .The dining was exquisite everything was always catered bkfast,lunch and dinner nothing cold the parking is safe and secure .The hotel grounds are immaculately manicured .The rooms are super clean ,WiFI was always working .One thing that was not working properly was the TV reception it was kind of poor and the TV remotes needed to be replaced I couldn't figure out what button was for what as they had faded I didn't do anything about it though of which I'm sure they could have fixed promptly .Other than that I had an awesome stay.

10

Sydin

7 Sept 2023

·

Stayed 1 night

Nice and relaxing, comfortable bed, staff very friendly, very clean hotel

10

Sibongile

24 Mar 2025

·

Stayed 1 night

Amazing. We were upgraded to a honey moon suite, they decorated our room and given goodies jumper. I am Very grateful of the extra mile they took to make our day spacial. Hospitality is on top notch. Very professional.

10

Lynn

10 Oct 2023

·

Stayed 1 night

Great stay, friendly staff, good hotel taxi, comfortable beds. Bathrooms could do with a renovation to walk in showers considering the water situation in Bulawayo

8

Nico

9 Jun 2025

·

Stayed 6 nights

It was okay, some noise, I think there was a function one of the evenings, so struggled with parking.

8

Bipin

23 Apr 2023

·

Stayed 3 nights

Room was good sized and clean. We had issues with hairdryer and safe not working but both were fixed quickly. Staff were very accommodating and helpful.

8

Nico

9 Dec 2024

·

Stayed 1 night

Comfortable stay. Friendly staff

8

Deara

16 Jul 2024

·

Stayed 2 nights

I like the hotel. The lobby was nice. The dining area was lovely. The staff was fantastic. However, they could use an up grade a bit. My first morning there I couldn’t take a shower because the water ran out Brown, now I know it’s not their fault, but I couldn’t take a nice hot shower. Also, the buffet, very expensive. I think $30 for a buffet is way too expensive. Also, there needs to be a working phone number. I tried to call multiple times for days to get a shuttle to pick me up to bring me to the hotel. I couldn’t reach the hotel at all.

10

Lian Margaret

16 Oct 2025

·

Stayed 6 nights

Staff are expectional always pleasant polite and friendly extremely helpful with any needs. Rooms are extremely clean and spacious and cleaned daily.. Decor could be updated in some areas and rooms we did see modernisation happening in some rooms. Meals are putstmading and huge portions for reasonable prices

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, attentive, and professional. Some guests reported slow check-in and coffee service, difficulty reaching the hotel by phone, and confusion around transfers or late checkout.

Related guest reviews

10

Darshana

28 Apr 2023

·

Stayed 9 nights

Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.

6

Jacques

12 Jul 2024

·

Stayed 3 nights

The check-in took ages and the internet is nowhere existent. It is a disappointing place to stay.

10

Patrick

2 Sept 2024

·

Stayed 4 nights

Excellent service

8

Bipin

23 Apr 2023

·

Stayed 3 nights

Room was good sized and clean. We had issues with hairdryer and safe not working but both were fixed quickly. Staff were very accommodating and helpful.

10

Noel

25 Jun 2024

·

Stayed 4 nights

The staff were very friendly and assisted everytime we had a problem

10

Salvanah

18 Jun 2024

·

Stayed 5 nights

Amazing service from the staff. The food was amazing. Highly recommend

8

Brian

20 Jan 2024

·

Stayed 1 night

Good check in experience.

10

Lian Margaret

16 Oct 2025

·

Stayed 6 nights

Staff are expectional always pleasant polite and friendly extremely helpful with any needs. Rooms are extremely clean and spacious and cleaned daily.. Decor could be updated in some areas and rooms we did see modernisation happening in some rooms. Meals are putstmading and huge portions for reasonable prices

4

LAURA

3 Jan 2023

·

Stayed 1 night

Everything is unclear. For example, I wanted to eat dinner at the hotel- no prices are listed anywhere and the waitress told me a price that then did not match the bill. When I checked in I requested an airport transfer for 12:30pm. I watched the guy write it down. At 5:40am they saw fit to call my room, wake me up and ask about my taxi needs. Unfortunately, I cannot go back to sleep. Lastly I asked about late check out, it was super unclear as to if I will be granted it and what it will cost. (Regular check out is 10am)

10

Eve

11 Sept 2025

·

Stayed 28 nights

I had a lovely 28day stay. The food was always so good and the staff was polite and very professional. Will definitely go back again

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AI-generated summary based on recent guest reviews

Location

Conveniently located on the A6, with a supermarket within walking distance and a short drive to the city centre. Several guests described the setting as safe, peaceful, and quiet.

Related guest reviews

10

Darshana

28 Apr 2023

·

Stayed 9 nights

Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.

10

Velempini

23 Jan 2023

·

Stayed 2 nights

I can't say enough good words about this hotel ,it's super clean,the facilities are amazing nice pool ,gym.The staff is very attentive to each and every guest they greet everyone.I was blown away because you don't get that kind of service in the US unless you're in the Waldorf Astoria .The dining was exquisite everything was always catered bkfast,lunch and dinner nothing cold the parking is safe and secure .The hotel grounds are immaculately manicured .The rooms are super clean ,WiFI was always working .One thing that was not working properly was the TV reception it was kind of poor and the TV remotes needed to be replaced I couldn't figure out what button was for what as they had faded I didn't do anything about it though of which I'm sure they could have fixed promptly .Other than that I had an awesome stay.

10

Patrick

11 Sept 2024

·

Stayed 3 nights

Beautiful place and peaceful

8

Vushe

21 Apr 2024

·

Stayed 1 night

On the main road A6 Clean and dencent meals

10

Cuthbert

22 Mar 2024

·

Stayed 1 night

It was peaceful and quiet

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food is frequently praised as tasty, with generous portions and good breakfast options. A few guests found the buffet pricey or pricing unclear, and there were isolated complaints about food quality or slow coffee service.

Related guest reviews

10

Darshana

28 Apr 2023

·

Stayed 9 nights

Holiday Inn was a pleasure, well manicured lawns, clean, staff are very friendly and helpful. Stayed 9 nights and had no issues at all. Only area that needs a bit of attention is when making coffee's, the barrister needs to be more faster as they take very long (30-40 mins). Car park is well maintained, no potholes etc. Pool area and back lawns are also very well maintained. There is a Pick and Pay within walking distance. Hotel is a 5 min drive to Bulawayo city centre. Very safe and secure as well. As soon as the power cuts came, the generators kicked in straight away. So did not even notice the power cuts. Recommend this hotel any time. Thanks.

6

arti

30 Dec 2022

·

Stayed 19,346 nights

Food was terrible

10

Rangarirai

30 May 2025

·

Stayed 2 nights

Exquisite dining options

8

Nancy

1 Mar 2026

·

Stayed 2 nights

Gogo said the staff were very good with them and so is the food that they were very generous

8

Deara

16 Jul 2024

·

Stayed 2 nights

I like the hotel. The lobby was nice. The dining area was lovely. The staff was fantastic. However, they could use an up grade a bit. My first morning there I couldn’t take a shower because the water ran out Brown, now I know it’s not their fault, but I couldn’t take a nice hot shower. Also, the buffet, very expensive. I think $30 for a buffet is way too expensive. Also, there needs to be a working phone number. I tried to call multiple times for days to get a shuttle to pick me up to bring me to the hotel. I couldn’t reach the hotel at all.

10

Salvanah

18 Jun 2024

·

Stayed 5 nights

Amazing service from the staff. The food was amazing. Highly recommend

10

hilda

15 Aug 2024

·

Stayed 3 nights

Lovely place with lovely staff. Nice breakfast

10

Lian Margaret

16 Oct 2025

·

Stayed 6 nights

Staff are expectional always pleasant polite and friendly extremely helpful with any needs. Rooms are extremely clean and spacious and cleaned daily.. Decor could be updated in some areas and rooms we did see modernisation happening in some rooms. Meals are putstmading and huge portions for reasonable prices

4

LAURA

3 Jan 2023

·

Stayed 1 night

Everything is unclear. For example, I wanted to eat dinner at the hotel- no prices are listed anywhere and the waitress told me a price that then did not match the bill. When I checked in I requested an airport transfer for 12:30pm. I watched the guy write it down. At 5:40am they saw fit to call my room, wake me up and ask about my taxi needs. Unfortunately, I cannot go back to sleep. Lastly I asked about late check out, it was super unclear as to if I will be granted it and what it will cost. (Regular check out is 10am)

10

Eve

11 Sept 2025

·

Stayed 28 nights

I had a lovely 28day stay. The food was always so good and the staff was polite and very professional. Will definitely go back again

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $259	2	3	4	5	6	7
8 $106	9 $168	10 $188	11 $178	12 $184	13 $168	14 $202
15 $109	16 $109	17 $100	18 $98	19 $108	20 $109	21 $94
22 $162	23 $146	24	25	26	27 $112	28 $98
29 $101	30 $100

Holiday Inn - Bulawayo by IHG

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room

Premium Room

Premium Room, 1 King Bed, Smoking

Guest reviews of Holiday Inn - Bulawayo by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn - Bulawayo by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $151	23 $114	24 $106
25 $106	26	27	28	29	30	31