Name: Hard Rock Hotel New York - Partner of ALL Accor
Address: 159 West 48th Street, New York (et environs), État de New York, US
Price range: 341 $US–1 615 $US per night
Rating: 8.57

Ce qu'en disent des voyageurs

Au Hard Rock Hotel New York, les voyageurs apprécient l'emplacement central à Times Square, les chambres modernes et impeccables, ainsi que l'ambiance conviviale et musicale. Ils notent cependant des chambres compactes, des frais supplémentaires, des expériences culinaires variables et d'éventuels problèmes de bruit ou d'entretien.

De nombreux clients soulignent un service chaleureux et attentif dans tout l'hôtel, avec un service de ménage rapide, une conciergerie serviable, un stockage efficace des bagages et une assistance pour les transports. Les chambres sont louées pour leurs lits confortables, leurs douches de qualité et leur intérieur calme, bien que le rangement soit limité et que les vues sur la ville soient rares. Attendez-vous à un établissement propre, axé sur la musique, près de Times Square, avec un service amical et des chambres bien équipées.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient les bars animés (dont un rooftop avec vue), les espaces à thème musical et une salle de sport bien équipée. Les inconvénients incluent les fermetures pour événements privés et les heures d'ouverture limitées des différents lieux, le service de voiturier cher/lent avec parking hors site, l'absence de piscine et des plaintes occasionnelles concernant les toilettes non genrées et l'accès à la glace/au réfrigérateur.

Avis de voyageur à ce sujet

10

Robert

6 avr. 2025

·

A séjourné 2 nuits

Confirm Valet Pricing before using as it is $95 each time you get your car, not per day. However, the staff was very professional, we loved the ambiance of the Hard Rock Hotel, both Music and Artwork! The beds were so comfortable I had to ask the brand so my wife and I can purchase a similar mattress(Serta makes a brand exclusively for the HardRock Hotel). The HardRock Hotel will be our new choice for date weekends at least once each season!

10

Elysia

9 nov. 2025

·

A séjourné 1 nuit

Loved the roof top bar and the yummy breakfast in the morning and of course the room was very nice!

10

Raul

29 mars 2025

·

A séjourné 2 nuits

Nice modern hotel. Valet parking could take 45 minutes to retrieve vehicle

10

ronald

9 nov. 2025

·

A séjourné 1 nuit

Had a great stay at this wonderful hotel. The location, room and amenities (bar / roof top bar and food and exercise area were top notch and service from Jeremy at the bar and Gabriel at the front desk were great. Very relaxed and comfortable feels like home.

10

Rachel Anne

22 juil. 2025

·

A séjourné 3 nuits

My friend and I stayed at Hard Rock Hotel for 3 nights. We had an amazing time! The room was spacious for New York, and it was very clean. The beds were comfortable, although the pillows could have been firmer (personal preference though). The hotel itself is well taken care of and quite nice to look at. We went to the lobby bar once and the drink selection was excellent. Unfortunately we were unable to visit the rooftop bar due to it being closed 3 nights in a row. We selected the hotel partially for the rooftop bar, so it was disappointing that private parties booked it out all 3 nights that we were there. The staff at Hard Rock Hotel went above and beyond for us. Everyone was so kind, friendly and helpful! I would definitely stay here again in the future.

10

Terry

27 juil. 2025

·

A séjourné 4 nuits

Hotel is with-in walking distance to central park, Rockefeller Center, Broadway, and time square. Great location, gym in hotel is awesome, staff very helpful, professional, and great customer service!!!

10

Roberto

16 sept. 2025

·

A séjourné 1 nuit

I had a nice stay at the HardRock Hotel New York. Very complete gym for morning workouts and a great breakfast. Air conditioning temperature was great which equals to great night sleep.

8

Kelli

13 août 2025

·

A séjourné 3 nuits

The location right next to Times Square is awesome! No view out the window but it was the quietest room I’ve ever had in nyc. All of the staff was very helpful and friendly especially those at the desk on the first floor. They were welcoming every time we came in and very helpful with our luggage and arranging a cab upon our departure. The only disappointment with our stay was the staff at the rooftop bar. Both times we went up there they were very rude to us so we just left and got drinks elsewhere. Besides that our stay was wonderful!

8

Debbie

4 août 2025

·

A séjourné 3 nuits

Excellent location. Was quieter than expected being so close to Times Square. Staff was very friendly. Like the added security. Must have room key to access floors. On the downside, rooftop observation does not open until 5:00. Did not care for the all gender restrooms in common area. Rooms do not have mini fridge & no ice on floor. Had to call guest service each morning to get ice.

6

Anibal

22 juil. 2025

·

A séjourné 3 nuits

The room requested by a note to the hotel was never available.. separate beds. When arrive I was told they will contact to see if such room was available.. never receives a call. However what cause me more surprise was the fact that the 34 floor bar was not open twice due to private party’s . Also the second floor bar close at 10 pm ?? NYC aun a weekend ? Finally we ask for a guitar to be sent to my room … never happen . Don’t think will book again . There are so many options around .. Sofitel, RIU among othees

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les critiques louent fréquemment des chambres impeccables et des espaces publics bien entretenus ; le service de ménage est généralement rapide et efficace. Quelques personnes mentionnent des odeurs ou de la poussière et un service occasionnel tardif/à la demande, mais ceux-ci semblent isolés.

Avis de voyageur à ce sujet

10

Diana

4 nov. 2025

·

A séjourné 5 nuits

Staff and rooms are spotless. Beds are soft and could not hear the outside noise of NYC. black out shades were nice also.

6

Scott

16 juin 2025

·

A séjourné 3 nuits

Hotel was ok but over priced for room we got. Fridge did not work, shelves were dusty and city view we requested was an ally. Bathroom is tiny.

10

Rich

9 nov. 2025

·

A séjourné 2 nuits

The room was clean. Would stay there again.

10

Shannon-Lee

8 août 2025

·

A séjourné 5 nuits

The staff was incredibly helpful and super great to deal with. The rooms were always super clean and no matter what tine we woke up iur room was always made up! Thank you!

8

Jodi

29 août 2025

·

A séjourné 7 nuits

The staff were amazing from start to finish, especially the bell boys who were super friendly every time we entered or left the hotel and were very helpful when we left by keeping hold of our luggage for a few hours after checkout and organising our taxi to the airport. The cleaners were also amazing and concierge was helpful for directions and recommendations. We felt very safe at the hotel which was up there on our priority list for what we wanted from a hotel. The only few things that stopped this from being a 5 star review are: the air conditioning was quite loud, there was a slight drain smell in the bathroom on the final evening and final morning. And finally on check out when it came to pay the charge we were expecting, there was also some additional charges which we felt we weren’t made aware of fully when we checked in. We were aware of the $45 fee per night of the stay and we were also told on numerous occasions that we could spend $20 on food and drink each day which was free. We were not told that gratuity and taxes were not included in that so we were ordering drinks to the room we didn’t really want or need just to use up the free money really, and in the end it bit us because we had to pay an additional almost $40 on top of the expected charge. If we’d have known, we wouldn’t have ordered drinks to the room. Other than that, we had a brilliant stay and would return if we came back to NYC.

10

Brandon

14 nov. 2025

·

A séjourné 2 nuits

The room was very clean, friendly staff, and great location! My daughter loved the hotel because it was beautiful

10

Shauntee

30 sept. 2025

·

A séjourné 4 nuits

The staff was so nice. Rooms were so clean..

10

LaTonya

30 mars 2025

·

A séjourné 3 nuits

Hotel is ideally located. Rooms were clean and comfortable.

10

Lisamarie

19 avr. 2025

·

A séjourné 2 nuits

The room could have been cleaner. It’s usually spotless and I even paid extra for a bigger room with a bathtub. The bathtub addition is totally worth it. Very nice. I called housekeeping and they cleaned the room up. The view was gorgeous. The gym is really nice for a hotel gym. The concierge gave me an attitude as I was leaving but that’s my fault-I didn’t know you’re supposed to tip them for hailing a cab for you. The front desk people are always friendly. The room is nice and quiet-I believe the rooms are soundproof. I’d book again. Room service is a nice option to have if you don’t feel like leaving the room. I like the coffee maker and the complimentary water bottles. The rooftop bar and lounge is beautiful and luxurious!

6

Michael

21 juil. 2025

·

A séjourné 3 nuits

Service was friendly. Rooms a little small. There was a strong sewage smell from the bathroom that permeated the rest of the room. When I asked the staff about it, they told me there was nothing they could do.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Chambres modernes et confortables avec des lits moelleux, des douches de qualité et une bonne insonorisation ; de nombreux clients les ont trouvées calmes. Les principaux inconvénients sont la petite taille avec un espace de rangement limité, le manque de vues sur la ville et d'éventuels problèmes de bruit ou d'entretien (climatisation/tuyauterie, drains).

Avis de voyageur à ce sujet

8

Ala

16 juin 2025

·

A séjourné 2 nuits

Good but small rooms with no city views in any of their hotel rooms.

10

Riad

9 nov. 2025

·

A séjourné 3 nuits

Bedding was heavenly. Shower and bathroom amazing. Room was a bit smaller than expected but enough for a couple. Lavaza coffee machine and courtesy water was a great treat. Electrical outlets on the night stand were great but a little loose. Charger did not fit snug. Needs checking. Awesome stay overall.

10

Diana

4 nov. 2025

·

A séjourné 5 nuits

Staff and rooms are spotless. Beds are soft and could not hear the outside noise of NYC. black out shades were nice also.

10

Sharon

13 août 2025

·

A séjourné 3 nuits

Great location, very clean, excellent customer service. Enjoyed the roof top and other lounge bars. Not enough space for storage. Had to live out of bag as there were not many drawers. Will have to book a bigger room next time just for the location.

6

James

23 août 2025

·

A séjourné 2 nuits

My wife and I stayed her for a birthday trip. We were generally impressed with the hotel. The reason for 3 stars was a strange banging noise that happened through the day and night. It was random enough that we didn’t think to complain. Until our last night when it started shaking the room each time. Bit disappointing

2

Carlota

13 nov. 2025

·

A séjourné 1 nuit

I’ve stayed here for business trips and had previously great experiences. However this last time was so bad that I won’t return. The pipes in the bathroom knock together anytime the floors above you wash their hands or flush a toilet. The result is non-stop clinking and clanking in the walls. I reported this on check out only to be met with the typical “sorry for your experience, we’ll take it into consideration, here’s a giant bill anyways, tooodles”. So. Skip the stay.

8

Ala

16 juin 2025

·

A séjourné 1 nuit

No city view in rooms and the rooms are EXTREMELY small.

8

Kelli

13 août 2025

·

A séjourné 3 nuits

The location right next to Times Square is awesome! No view out the window but it was the quietest room I’ve ever had in nyc. All of the staff was very helpful and friendly especially those at the desk on the first floor. They were welcoming every time we came in and very helpful with our luggage and arranging a cab upon our departure. The only disappointment with our stay was the staff at the rooftop bar. Both times we went up there they were very rude to us so we just left and got drinks elsewhere. Besides that our stay was wonderful!

10

Eric

12 nov. 2025

·

A séjourné 1 nuit

Check-in was friendly with a courtesy upgrade to a higher floor. The rooms are small but extremely well appointed with hidden LED lighting, a spa-like shower experience including premium shampoo, conditioner and body wash and a drawer-style fridge. I will be back!

10

Sabrina

7 juil. 2025

·

A séjourné 3 nuits

So fun! Very nice clean hotel. Very helpful- got us a fridge. Free waters in room. Got us ice when I asked Alexa where is machine was located. Bell men are very friendly. VERY CLISE to time square so slightly sketchy at night(weekend)… but w my husband I felt safe.

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Service

Le service est largement salué comme étant amical, accueillant et serviable par les équipes du service des bagages, de la conciergerie et de la réception, avec des réponses rapides et une assistance proactive. Certains clients ont signalé des problèmes isolés tels que des litiges de facturation, des erreurs d'enregistrement ou un personnel lent/désagréable au restaurant et au rooftop bar.

Avis de voyageur à ce sujet

2

tawfeg

17 sept. 2025

·

A séjourné 2 nuits

Bad check in and check out And made us to pay twice And take extra money!! They said for security reasons and will be returned and actually not returned ???

6

Jennifer

6 avr. 2025

·

A séjourné 7 nuits

The rooms are clean, but small. There are no plugs near the mirrors in the room, so you have to get ready in the bathroom. I found this to be extremely annoying. As only one person can get ready at a time. The concierge desk was very helpful throughout the week. I appreciated their help with transportation and restaurant suggestions. We did have an incident with one staff members of the hotel though. Communication between the restaurant and bar is lacking. The hostess at the restaurant was rude telling us that we couldn’t sit in the bar even though the bar tender told us we could. This was in the mid morning on 3/30/25. All in all, I would not stay there ever again.

10

Camilla

11 nov. 2025

·

A séjourné 2 nuits

Excellent service across all roles! Comfortable amenities, great location, quiet.

10

Ryan

8 août 2025

·

A séjourné 1 nuit

We stayed here this weekend and was thoroughly pleased. The entire staff, front check in to checkout was amazing. Everyone was professional, accommodating and pleasant and I’ll definitely be staying here again!

10

Nikki

23 août 2025

·

A séjourné 1 nuit

From the moment I got to the hotel, I was met with five-star service. I’m a content creator so I started to get footage of the front entrance. The gentleman at the door kindly asked if I’d like him to take footage of me walking in, which I accepted. He even knew to wipe the lens first, which we laughed about. Or was a Friday evening, so I did have to wait in line nearly 10 minutes, but it was to be expected. And I recognized that they treated every guest special by giving them undivided attention. I got the same. I did request a record player and was told that they’d check off there was availability and bring it to my room off there was. Sure enough, I hit the town for about an hour and came back to the record player and the r&b records I had requested. The room was very clean. The decor was very nice. The record player returned the hotel room into an experience. I hadn’t even seen one in decades, so to be able to use was again was beautifully nostalgic. I did make a few more requests, and each time, I was serviced within 10 minutes. And the person on the phone was always polite and used my name. I didn’t have time to dibs in, but I appreciated that they had given me a $20 room credit. And I did go eat at the Hard Rock Cafe and was pleased to see a 25% off coupon in my room. I had a great chat with three gentlemen at the door before I left. I say all this to say, I found my new go-to hotel when I’m in town. Kudos to the entire staff!

6

Christopher

20 avr. 2025

·

A séjourné 1 nuit

Property is very nice and clean and is one of the nicest hard rocks I have ever stayed at. It is in a great location and is a nice place overall to stay. Hotel staff are very nice and welcoming. My only problems came when checking in and trying to use the rooftop bar. The check in process for our room was a nightmare and we had been booked in an occupied room. Our door keys did not work so I had to run down to front desk twice and tell them our keys are not working. They then unlocked the door only to find out someone was already in the room. The rooftop bar on the property was also booked the entire time for a a private event. If known in advance we would have never spent the 500 dollars to stay at this location.

10

Teresa

28 nov. 2025

·

A séjourné 4 nuits

Staff. They are courteous, kind, friendly and eager to help. They make one feel welcome.

8

Kelli

13 août 2025

·

A séjourné 3 nuits

The location right next to Times Square is awesome! No view out the window but it was the quietest room I’ve ever had in nyc. All of the staff was very helpful and friendly especially those at the desk on the first floor. They were welcoming every time we came in and very helpful with our luggage and arranging a cab upon our departure. The only disappointment with our stay was the staff at the rooftop bar. Both times we went up there they were very rude to us so we just left and got drinks elsewhere. Besides that our stay was wonderful!

10

Julianna

21 nov. 2025

·

A séjourné 2 nuits

Great service!

10

Amy

8 avr. 2025

·

A séjourné 3 nuits

The concierge staff was phenomenal. They make you feel safe and right at home. I love that the standard answer to anything was.. this is New York you can do whatever you want.

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Emplacement

À quelques pas de Times Square, de Broadway et de plusieurs lignes de métro ; facile de se rendre à pied aux principaux sites de Midtown. Certains soulignent que les environs immédiats peuvent être bondés ou sales, mais beaucoup ont trouvé l'hôtel lui-même calme et sûr.

Avis de voyageur à ce sujet

10

James

15 août 2025

·

A séjourné 4 nuits

Hotel is really nice. Can be a bit rough and ready outside but that’s Time Square.

10

Gerald

22 oct. 2025

·

A séjourné 8 nuits

Very central location to visit NYC and walking distance to Times Square, Fifth Avenue, Central Park and access to subway stations to visit Chelsea, West Village, Greenwich, SOHO and many other attractions.

10

Rich

30 nov. 2025

·

A séjourné 4 nuits

Great location right off of times square. Easily walkable and plenty of public transportation options nearby.

10

Matt

1 sept. 2025

·

A séjourné 5 nuits

Great location in the heart of Times Square! Easily walkable or short subway ride to major attractions. Highly recommend!

10

Tina

28 nov. 2025

·

A séjourné 1 nuit

Great location. Nice hotel. Spacious for NYC.

10

Peter

29 août 2025

·

A séjourné 6 nuits

This hotel is excellent. The staff were all friendly and helpful throughout the hotel and the location is perfect. Easy access to times sq, and the subway, and a short walk up to Central Park. Would definitely recommend this hotel, and would stay there again if we are ever back in New York

10

Agnes

9 août 2025

·

A séjourné 4 nuits

Great spot right off time square.

10

Donna

10 mai 2025

·

A séjourné 3 nuits

The location is perfect, bang in the centre of Times square. The staff were all very friendly and very courteous and professional. Our room was exceptional!

10

MONET GAY AQUINO

16 juil. 2025

·

A séjourné 3 nuits

Love the location. You can walk to almost everywhere!

10

Diane

26 août 2025

·

A séjourné 3 nuits

This was a great stay and great location since we wanted to walk mostly to things in midtown. Right next to our theater and close enough to walk to Central Park. Right in the hub of it all. Also easy to catch the subway directly to the Yankees game. Great service, clean and comfortable. May want to try a restaurant outside of the hotel….so many choices. Definitely recommend.

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Repas

Le petit-déjeuner et le service en chambre reçoivent des éloges, et les bars du rooftop/du lobby sont populaires. Cependant, plusieurs critiques font état d'un service lent, de menus limités, de fermetures pour événements privés et d'une qualité inégale des plats et du café.

Avis de voyageur à ce sujet

10

Liliana

18 nov. 2025

·

A séjourné 3 nuits

Honestly one of my best hotel stays in a long time. Clean room, super friendly staff and a decent breakfast. It was also super convenient location-wise as we were in town to watch a broadway show and it made it so easy to get around and eat at several amazing nearby restaurants. We will definitely be back!

10

ronald

9 nov. 2025

·

A séjourné 1 nuit

Had a great stay at this wonderful hotel. The location, room and amenities (bar / roof top bar and food and exercise area were top notch and service from Jeremy at the bar and Gabriel at the front desk were great. Very relaxed and comfortable feels like home.

8

Brian

3 juin 2025

·

A séjourné 7 nuits

We stayed at the Hard Rock for a week and had a great experience from the hotel check in, bell hops, security, restaurant waiters, maids and valet. The property was very clean and well appointed. Be prepared to wait for a drink at the sessions bar and RT60 bar.

10

Tia

4 oct. 2025

·

A séjourné 4 nuits

This hotel is absolutely amazing! The staff went out of their way to make sure we had everything we needed. Everyone was so kind. The food was also delicious! We ate at Sessions several times and ordered room service once. Every thing we ordered was top notch! I traveled with my five year old. While there didn’t seem to be any other young children there this week, we didn’t feel out of place even once! The location was perfect for all the things we wanted to see in Times Square and convenient to all of the subway connections. When we head back to NYC, this is where we’ll stay!

2

Renee

8 mai 2025

·

A séjourné 2 nuits

Food was terrible. Staff was awesome. I wish I could get my money back!

8

Lixally

21 avr. 2025

·

A séjourné 5 nuits

The hotel is beautiful. VThe rooms were very nice and clean. Fantastic shower. Very conveniently located. Quiet. Excellent rooftop atmosphere and food. However, we did not enjoy the restaurant food. Overall, the hotel was very nice.

10

Emily

29 mai 2025

·

A séjourné 1 nuit

Great stay! Enjoyed breakfast too

6

Brigette

17 nov. 2025

·

A séjourné 3 nuits

The room was excellent, but the service at the restaurant and roof top bar was subpar. We left the rooftop bar after one drink as our waiter never returned to ask if we wanted another and it took forever to close our tab. It was disappointing. It took a long time to get served for breakfast, so we wound up going elsewhere the last day. The coffee pods in the room are much better quality coffee than what is served in the restaurant. The restaurant 's coffe is barely tolerable and tastes watered down.

8

Patricia

18 août 2025

·

A séjourné 3 nuits

The location is perfect for seeing shows, and the hotel staff is friendly and helpful. The rooms are clean and comfortable. The only disappointment is the limited menu in the restaurant and the slow service.

10

Ahuvah

26 mai 2025

·

A séjourné 3 nuits

Small but well appointed room with comfortable bed and wonderful shower. The decor was nice and the music memorabilia was interesting. The restaurant Sessions was just okay but the happy hour was great!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	268 $US
février	259 $US
mars	296 $US
avril	338 $US
mai	404 $US
juin	442 $US
juillet	392 $US
août	318 $US
septembre	537 $US
octobre	489 $US
novembre	429 $US
décembre	650 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15 $704	16 $489	17 $582
18 $375	19 $681	20 $1 065	21 $1 615	22 $594	23 $611	24 $721
25 $401	26 $542	27 $1 032	28 $1 010	29 $681	30 $620	31 $819

di	lu	ma	me	je	ve	sa
1 $581	2 $449	3 $617	4 $590	5 $476	6 $484	7 $718
8 $350	9 $431	10 $494	11 $634	12 $485	13 $546	14 $562
15 $349	16 $448	17 $837	18 $654	19 $410	20 $462	21 $550
22 $341	23 $349	24 $419	25 $750	26 $750	27 $837	28 $550
29 $349	30 $428

Hard Rock Hotel New York - Partner of ALL Accor

Prix pour Hard Rock Hotel New York - Partner of ALL Accor

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 1 très grand lit, balcon

Studio, 1 très grand lit (Ada)

Chambre Supérieure, 1 très grand lit

Suite, balcon (Platinum)

Studio

Suite (Platinum)

Chambre Deluxe, 1 très grand lit

Chambre Deluxe, 2 grands lits

Suite, balcon (Platinum Ada)

Suite (Platinum Ada)

Chambre Classique, 1 très grand lit

Studio, balcon

Avis des voyageurs sur Hard Rock Hotel New York - Partner of ALL Accor

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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