Beyt Al Salaam

Overall, my experience was great. The hotel is within walking distance of the Forodhani Market, several lounges, plenty of restaurants, and even the port for Prison Island—very convenient! It’s a cozy and charming place to stay. However, on my last day, there were issues with their payment system. The card machine kept saying "Offline," but management made it seem like I didn’t have the money to pay 🙃. This was frustrating, especially since the machine hadn’t worked a few nights earlier either. I was forced to go to an ATM, pay a withdrawal fee, and return to settle my balance—even though it was clearly a technical issue on their end. When I asked for a receipt, their printer wasn’t working either, and there was no apology for the inconvenience or the way the situation was handled. I really think management should train staff on how to deal with these situations better, as it did leave a sour note at the end of an otherwise lovely stay.

Very nice stay. The hotel is central and very near to main point and 4 min walk from the harbor where exceusions are. The staff were very nice. They upgraded our room for the first night. Cons: it is written free parking however the parking is not free and despite discussing the issue, we understood that it is not their problem if it was written free in the booking site! So we had to pay 1000 tzs per hour. In the common parts there is lots of mosquitos.

One of the best hotels EVER!!!!

This was our second time staying at Beyt al Salaam. We thoroughly enjoyed our stay. From start to finish, the staff were friendly, welcoming, and always helpful. People went out of their way to help us. The room was kept clean and serviced. There is a restaurant that serves delicious food. The hotel is conveniently located in a lovely part of Stonetown and near to the beach. What made this stay so wonderful was the staff at the hotel who are simply brilliant. Thank you!

Horrible experience with manager at check in, might be trying to SCAM foreigners, be cautious. Hotel restaurant food had me sick for a day and a half of my 4 day trip, AC leaking all over the floor, shower wouldnt drain properly, constant noise outside room window from 2 am til 4 am, none of the remotes worked for the TV that would just get louder and louder on its own. She said she upgraded my accommodations for no charge and allowed me to check in early where early check in is an option listed for property and the room was the exact one i booked and paid for after arguing with me in front of other guests for 2 hours saying that my booking was never confirmed because i didn't pay enough according to her. Lied about emailing me regarding airport transfer that took 3 days for a response in the first place and no response through expedia messaging either. For a slightly more expensive establishment, treatment and property not worth it. Was a last minute choice that I would never make again nor would i recommend. Third time in Zanzibar and this hotel definitely soured what should have been a relaxing getaway as it usually is.