Residency Tower

Checked in for 5 hrs before getting on a long flight. I made a reservation for myself, my 18 year old son and my 14 year old son. When making the reservation, I forgot to add 1 child to the reservation. When checking in, we were asked to pay 1000+rupees for an additional guest. I explained that we were only staying for a few hours and were not going to need any additional services. They had to check with management, etc, made us wait and unnecessarily argue before finally agreeing to give us the room without additional cost. Five hours later when checking out, I stopped at the front desk to turn in the room key and was again asked to wait for several minutes to get clearance from housekeeping before I could leave. I’ve never had to do that as part of checkout from any hotel anywhere. I will never return to this establishment again. The room was nice enough and relatively clean, a bit in the small side but no complaints there.

I travel widely around the world. I was really impressed by the quality of the service, the efficiency, and professionalism of the staff. The rooms were clean and high quality. The breakfast was excellent.

Every thing was perfect, Presidential Suit was excellent stayed there for 14 days, later has to Transfer in the Deluxe room, very spacious, but few things need to be looked upon we stayed in room no 603 Bathroom do not have sliding door or curtains, due to which all the bathing water splash through toilet area, which makes the thing messy, also light above the bed have a holding bracket is pointing out which could heart some one, need to be modified, rest everything was excellent, totally we stayed for 24 days was superb

The staff is extremely helpful! The hotel's central location made transportation very convenient. Would definitely return...

Rooms were clean, comfortable, and spacious. The staff were very polite and the food was amazing