南奧斯汀伊克諾飯店

Didn’t allow us to make waffles Pool was closed Rooms paint was chipped on walls

No microwave, when they brought one it sounded like a jet plane taking off. Shower worked poorly. Skimpy breakfast and staff didn’t seem to care about replenishing bread which was the only bread thing offered other than waffle maker, no fruit but did have juice.

The room was actually cold when I checked in. Perhaps saving a little money on air-conditioning when it’s not needed might permit coffee makers in the room. Bad enough that there’s no daily service which I can live without, but I need my coffee!

For the price, it really wasnt worth the price charged. I had to ask for a fridge. In order to plug up your phone, phone charger,etc. you had to either unplug the mini fridge, microwave or t.v. . The motel was just not worth the price.

Noisey, dirty, no in room coffee, no ice, breakfast was Waffles.

No lobby to stay while waiting.

Clean and had everything I needed little microwave and the fridge which I didn’t use but definitely will next time. Super affordable when you’re looking to save some coin.

They were very accommodating in the room that was given as I had enormous luggage I had to bring. My room was very clean , the bedding was very clean and the bed itself was very comfortable. I felt safe here and the property is entirely secured by cameras. It’s an older nostalgic property undergoing a renovation. You can see how much time and hard work has already been put into it. The staff were so very kind and accommodating. The price was right for my needs. It takes time to make things happen so if you can appreciate the great qualities of the staff who work so hard to fulfill their duties then I would hope you would give this hotel some consideration .

I don't typically leave reviews, particularly bad ones, but this place was pretty bad. The entire property was filthy with beer cans lining the stairway, layers of cigarette butts all over the ground. Inside room, there were dead cockroaches, splatters of something? Blood? Or worse? On the walls in bathroom, sheets were dirty, not just stained, but like not washed! The breakfast consisted of 2 sugary cereals, and white bread with no spreads.

For none smoking room , it definitely smell like someone’s been smoking when I walked in first time. I looked around the whole room and found cigarette butts in the shower drain. Being so disappointed I was already so tired and hungry. I just removed them from the drain and threw them outside trashcan I was too tired to fight it with the hotel rep.

The picture in the description in no way resembles the room I got. It was a dump. There was a strong chemical smell in the room. The floors were sticky with multiple un-rinsed moppings. The sheet rock in the bathroom was “exploded” around the toilet paper holder. The toilet was not attached to the floor, but the A/C worked.

It took several tries for the door to unlock. Once it did, it had to be forced open. So don't stay in 216. The water pressure in toilet was nearly non existent. To flush, the handle must be held down. There was a roach on the counter of the sink.The continental breakfast offered no fruit or water.

Filthy. I pulled the bed back and it had never been cleaned. Dirty sheets on the beds. Dead cockroaches . Furniture falling apart. Bando

Worst place I ever stayed. Window broken, faucet fell off, and place smelled horrible. We had a two night stay and left after 1.

Dirty Bathroom. Light in the shower area would not work card reader for the door kept rejecting the card. It was a roof over my head.

there was bugs in the room

This was easily the worst motel I’ve ever stayed in. The room was filthy and in shabby condition. Dirty bed linens and two, very suspect towels. There was a microwave but the glass door was shattered. The property is littered with broken refrigerators, ice makers and other various broken equipment. I don’t expect much from a discount rate motel, but this was far below even the lowest of expectations.

it was just dirty

ZERO stars if it was an option. There was a huge puddle in the middle of the room upon entry which I had to clean up after almost slipping. The TVs do not work… read that in other reviews and it is true. Last straw was the incredibly rude owner. I was told at check in that I could extend my stay as long as before 11AM. I was so tired and against my better judgement I booked another day at around 9:30AM. The horrific owner told me that I had to check out and come back at 3pm (even though I booked the exact same room). I questioned why and he said I could stay for $25. I said that’s outrageous and this is not the way to do business to which he boldly replied “I don’t care”. I continued to disagree and he said “now it’s $30”. So after the owner tried to extort me I decided to go elsewhere as this place is the worst place I have ever been.

It took several tries for the door to unlock. Once it did, it had to be forced open. So don't stay in 216. The water pressure in toilet was nearly non existent. To flush, the handle must be held down. There was a roach on the counter of the sink.The continental breakfast offered no fruit or water.

it basically a crack head motel, the water pressure was terrible. the AC barely worked. the door to the room was hard to open.

This property does not match the photos. There was a broken lamp, unfinished paint, a dented door, and unfinished furnishing at the head of the bed.

This was a nice Property. the only problem was the internet kept cutting out.

For the price, it really wasnt worth the price charged. I had to ask for a fridge. In order to plug up your phone, phone charger,etc. you had to either unplug the mini fridge, microwave or t.v. . The motel was just not worth the price.

It was fine. Nothing bad, nothing great. Served our needs for a place to sleep before flying out the next morning. Room was clean. Smelled stale. Not sure if the AC worked out not. It wouldn't turn on when I tried, but at one point in the morning it turned on. The gentleman at the front desk was friendly and welcoming.

Great service. Room were great and dont get me started with the bed best night sleep ever

The water pressure in the shower was very weak, keycard would inactivate at least once a day, and there was no closet.

They were very accommodating in the room that was given as I had enormous luggage I had to bring. My room was very clean , the bedding was very clean and the bed itself was very comfortable. I felt safe here and the property is entirely secured by cameras. It’s an older nostalgic property undergoing a renovation. You can see how much time and hard work has already been put into it. The staff were so very kind and accommodating. The price was right for my needs. It takes time to make things happen so if you can appreciate the great qualities of the staff who work so hard to fulfill their duties then I would hope you would give this hotel some consideration .

ZERO stars if it was an option. There was a huge puddle in the middle of the room upon entry which I had to clean up after almost slipping. The TVs do not work… read that in other reviews and it is true. Last straw was the incredibly rude owner. I was told at check in that I could extend my stay as long as before 11AM. I was so tired and against my better judgement I booked another day at around 9:30AM. The horrific owner told me that I had to check out and come back at 3pm (even though I booked the exact same room). I questioned why and he said I could stay for $25. I said that’s outrageous and this is not the way to do business to which he boldly replied “I don’t care”. I continued to disagree and he said “now it’s $30”. So after the owner tried to extort me I decided to go elsewhere as this place is the worst place I have ever been.

Gentlemen at checkin was unprofessional and unethical. I checked on the possibility of an early check in the day before and was told it was $30. Upon showing up and mentioning early check in the gentlemen told me it was $40 "today". When I proceeded to ask if I could just leave my luggage he found me a room. This interaction is the basis for my low overall rating. The lady at check out was friendly - the guy at check in needs to be replaced.

Front desk is incompetent. Clearly need better training.

we couldn't check in early there no late check in policy and to check in early I had to pay 30 cash which I feel the front desk kept the money but other than the check in process everything was smooth

Great stay. Friendly staff

Charged $100 cash deposit for the room kept referring to "him" even though her name is on the wall as manager. Charged $25 more cash because of temporary ID. Threw us out after I video the cash transaction (no receipt given) called the cops and then kept the $25 ID fee.

Staff Told me to go talk to the guest with me about a fee to pay before I check in, I come back inside to be told we cannot stay there? But I already booked and paid for the room in advance—and they still wanted the extra fee to be paid. I couldn’t get my money back and was not told in advance about this. I also was not aware that the guest with me had any lingering “fees or issues” with the place. I would like a refund since I had no idea that was going to happen and I’m short on cash. If I would have been aware about that situation I would not have tried to book a room there. I have stayed there since and didn’t have any issues last time. So I was confused and taken back when we were told to then get off of the property.

My flight was delayed and anticipating possible cancellations if I would get there too late, I called them in advance before boarding and beg them to not cancel my reservation. That I was going to make very late at night but that I still needed the room. The person who took my call told me that he was going to add a note. That there was no need to worry. While I was flying they called at 11 pm and because I didn't pickup the call, they cancelled my reservation. The lady who talked to me was extremely rude and even yelled at me saying that it was 3 am. And I said that I called before. She didn't care. I had to sleep in my rental car. Do not trust their staff.

The staff at the front desk go the xtra mile to help you. Thanks

They were very accommodating in the room that was given as I had enormous luggage I had to bring. My room was very clean , the bedding was very clean and the bed itself was very comfortable. I felt safe here and the property is entirely secured by cameras. It’s an older nostalgic property undergoing a renovation. You can see how much time and hard work has already been put into it. The staff were so very kind and accommodating. The price was right for my needs. It takes time to make things happen so if you can appreciate the great qualities of the staff who work so hard to fulfill their duties then I would hope you would give this hotel some consideration .

The immediate area inside and outside this property made me consider sacrificing my prepaid reservation and going to the La Quinta on the corner.

Property was run down. I didn't feel safe. And didn't stay the night. I want a full refund

The place looked really ghetto. The room smelled like cigarettes, and the environment let off a very uneasy and unsafe feeling.

This is a older Truck Stop Area, there are many homeless people in the area. The room was mostly clean, found some empty grocery bags in the dresser drawer and there was mud or something on the wall behind the bathroom door. There is a closet/cupboard that blocks part of the bathroom doorway-Maybe they could cut a section off the back of it to snug it up against the wall more. The Continental Breakfast had day old bagels and no fruit was offered, but the waffle maker was a hit.

Definitely not a $100 a night room. Bed was uncomfortable. Homeless all around. The gentleman at the front desk was a pleasure tho.

Great and quiet

The check in was great, the guy at the desk was fast and courteous. The issue is the hotel itself. This place needs a upgrade it's dated and you can tell were patch jobs were done, it's like they started to fix it up but ran out of money and left it as is. Price was ok at 430.00 for the F1 weekend and location is good as well as proximity to track. Check out day was a pain in the ass as I had staff knocking on the door at 10am even though check out was at 11. The staff made it seem like we were never going to leave, I even called front desk to advise we were leaving as scheduled but they still sent the maid and some Indian guy to bang on the door. Now thanx to the poor remodel at that place, I cut my finger on the security lock hardware on the door which was broken and sharp. I will now have to go get a tetanus shot thank to that and their staff that kept banging on the door day of check out

They were very accommodating in the room that was given as I had enormous luggage I had to bring. My room was very clean , the bedding was very clean and the bed itself was very comfortable. I felt safe here and the property is entirely secured by cameras. It’s an older nostalgic property undergoing a renovation. You can see how much time and hard work has already been put into it. The staff were so very kind and accommodating. The price was right for my needs. It takes time to make things happen so if you can appreciate the great qualities of the staff who work so hard to fulfill their duties then I would hope you would give this hotel some consideration .

I stayed here and it was the worst hotel experience of my life. When we got into to the room it smelled strange. Then I went to wash my hands and the faucet broke off. I called downstairs we changed to another room next-door. That room smelled funny. Then the lights didn’t work. So they moved us to a third room and that room smelled funny. There was some disgusting red stain on the sheets and comforter so we had to have them replaced. in the bathroom the door was broken and the toilet was rock rocking back-and-forth. The refrigerator was dirty and the chair at the desk was broken so when I went to sit on it I almost broke my neck. I asked for my money back which I still believe I deserved and they refused . When I got home got sick and I swear to you it is because of the state of that room that I was sick. So I never had a chance in the state that I was feeling to fight farther for my money so I am here now telling all of you not to stay at this hotel. The breakfast was terrible they had absolutely nothing the only light at the end of this dark tunnel was the sweet woman who worked the front desk and the nice man that worked the desk at night they were very kind and very helpful but you can only help so much when it’s that bad . I travel a lot and this hands down was the worst experience I had ever had. If they had done the right thing and given my money back I would have been nicer. I deserve a refund. So if you want a hotel who cares about your feelings or your experience

They had good breakfast options.. staff was friendly

I don't typically leave reviews, particularly bad ones, but this place was pretty bad. The entire property was filthy with beer cans lining the stairway, layers of cigarette butts all over the ground. Inside room, there were dead cockroaches, splatters of something? Blood? Or worse? On the walls in bathroom, sheets were dirty, not just stained, but like not washed! The breakfast consisted of 2 sugary cereals, and white bread with no spreads.

Breakfast is not good. They do not even have napkins at the breakfast counter The guy at the reception seems to be the owner is horrendous. No customer facing skills I’ll never stay

Didn’t allow us to make waffles Pool was closed Rooms paint was chipped on walls

There was no food. It was all gone when we got there, before ending time, staff wouldn’t refill and had extreme attitude when we weren’t happy about that.

It was cheap. I got what I paid for. COCKROACHES! Pee droppings all over the broken toilet seat. Two miniscule bars of soap. Breakfast was...cereal or a waffle. Hope you like syrup because there was no butter. Oh, they did have a stack of white bread out in the open, and a toaster. But again, no butter. THere were a handful of those little packets of ja

No microwave, when they brought one it sounded like a jet plane taking off. Shower worked poorly. Skimpy breakfast and staff didn’t seem to care about replenishing bread which was the only bread thing offered other than waffle maker, no fruit but did have juice.

This is a older Truck Stop Area, there are many homeless people in the area. The room was mostly clean, found some empty grocery bags in the dresser drawer and there was mud or something on the wall behind the bathroom door. There is a closet/cupboard that blocks part of the bathroom doorway-Maybe they could cut a section off the back of it to snug it up against the wall more. The Continental Breakfast had day old bagels and no fruit was offered, but the waffle maker was a hit.

Bkfast was closed and only given 1 sack with hardly anything in it