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Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel - Image 1
Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel - Room
Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel - Room
Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel - Reception
Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel - Bathroom

Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel


Amenities

  • Parking

  • Non-Smoking Rooms

  • Room Service

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  • Garden

  • Luggage Storage

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Guest reviews

Facilities

6.5

Cleanliness

4.9

Rooms

6.2

Service

4.8

Location

7.3

Dining

6.5

2

Chak Shun Michael

IAN-logo

24 Feb 2026

·

Stayed 3 nights

I didnt feel i was welcome by the Indian receptionists, seemed they were looking down upon me. The second I entered the room, I felt disgusted, the room was old, the washroom smelled musty, hairs and unknown dark bits were on the floor, the yellowish pillow covers smelled oily, like they werent even changed. dead insects were found inside the cupboard and closet, air con was noisy, the hot water wasnt hot enough, I found no toothbrush, no cups, no kettle, no toilet paper, no bottled water were found in the room, which was totally untrue from what Hotels.com stated on this hotel page...I went to the reception and kinda complain why? The Indian receptionist simply replied 'Well, this is a budget hotel, you can get whatever you want at the next convenience store'! The maddest thing was that they didnt even clean my room! while hotels.com stated there's 'Daily cleaning' Absolutely not! I complained to another Indian receptionist that my room wasnt cleaned, she said 'Oh no, we normally would clean the room once every two days! and, if you want it to be clean, you would have to let us know in advance!' I was really pissed... Moreover, I booked this hotel weeks in advance, the rate was non-refundable, around MR 300, but then when I got to the hotel, i checked the price again, it dropped to a walkin price with just MR 50! This is almost a fraud. I regret I didnt take more pics to show you as evdience!
I didnt feel i was welcome by the Indian receptionists, seemed they were looking down upon me. The second I entered the room, I felt disgusted, the room was old, the washroom smelled musty, hairs and unknown dark bits were on the floor, the yellowish pillow covers smelled oily, like they werent even changed. dead insects were found inside the cupboard and closet, air con was noisy, the hot water wasnt hot enough, I found no toothbrush, no cups, no kettle, no toilet paper, no bottled water were found in the room, which was totally untrue from what Hotels.com stated on this hotel page...I went to the reception and kinda complain why? The Indian receptionist simply replied 'Well, this is a budget hotel, you can get whatever you want at the next convenience store'! The maddest thing was that they didnt even clean my room! while hotels.com stated there's 'Daily cleaning' Absolutely not! I complained to another Indian receptionist that my room wasnt cleaned, she said 'Oh no, we normally would clean the room once every two days! and, if you want it to be clean, you would have to let us know in advance!' I was really pissed... Moreover, I booked this hotel weeks in advance, the rate was non-refundable, around MR 300, but then when I got to the hotel, i checked the price again, it dropped to a walkin price with just MR 50! This is almost a fraud. I regret I didnt take more pics to show you as evdience!

134, Jalan Toman 6 Kemayan Square, Seremban, Kemayan Square, Seremban, Seremban District, Negeri Sembilan, Malaysia

Location

With a stay at Collection O Seremban Near Gateway Mall Formerly Sri Mutiara Hotel in Seremban (Kemayan Square), you'll be steps from Palm Mall, Seremban and a 2-minute drive from Terminal One Mall. This hotel is 19.3 mi (31 km) from Sepang International Circuit and 1.9 mi (3 km) from Church of The Visitation.

Palm Mall, Seremban(0.1 Miles)

Terminal One Mall(1.2 Miles)

Taman Tasik Seremban(1.8 Miles)

Church of The Visitation(1.9 Miles)

Wisma Negeri(2 Miles)

Gunung Angsi(2 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Parking is available on-site. Guests can utilize this facility during their stay.


Check-in time is at 14:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located steps from Palm Mall, Seremban, and a 2-minute drive from Terminal One Mall. It is approximately 19.3 miles from Sepang International Circuit and 1.9 miles from Church of The Visitation.


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