Is parking available at the property?

Free self-parking is available on-site, with limited spaces. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately EUR 15 per person. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed at the property with a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Airport shuttle services are provided for a surcharge of EUR 6 per person (one-way) at scheduled times. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to inquire directly for detailed information.

What is the location like in relation to key landmarks?

The hotel is located in Sofia's business district, just steps from the European Trade Centre and The Mall. It is 0.3 mi (0.5 km) from Megapark and 0.8 mi (1.3 km) from Sofia Tech Park, making it convenient for both business and leisure travelers.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free if they are under the age of 16.

Novotel Sofia Hotel in Bulgaria

Average nightly price at Novotel Sofia by month, last 12 months (USD)
Month	Average price
January	$114
February	$115
March	$133
April	$126
May	$130
June	$133
July	$116
August	$112
September	$130
October	$131
November	$124
December	$116

What guests think

At Novotel Sofia, travellers highlight friendly, professional staff, clean and comfortable rooms, and a convenient location near the airport and The Mall, making it a practical base for business or short stays with easy transport links.

Rooms are generally quiet with wide city or mountain views, though fixed windows and seasonal climate settings can leave them warm or dry. Breakfast and the on site restaurant earn praise for taste and variety, with occasional queues at a single coffee machine and one report of brusque end of service. Expect a contemporary, convenience led stay suited to airport access and shopping, with distance from the city center and minor operational hiccups to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are generally well maintained, with practical touches like an airport shuttle, on site parking, and water dispensers. Several guests found parking easy or free.

Related guest reviews

10

Nicole

Aug 25, 2023

·

Stayed 1 night

The breakfast was delicious. The lounge area is comfortable and staff is so friendly. The rooms were comfortable and I loved the water fillers at the elevator.

10

Elizabeth

Aug 23, 2025

·

Stayed 1 night

The staff are great. The facility is well maintained. The room is clean with amenities.

10

Salvatore

Nov 3, 2025

·

Stayed 3 nights

Spotless room, professional and friendly staff, great facilities.

10

Tove M.

May 3, 2025

·

Stayed 1 night

Stort kjøpesenter like ved med mange spisesteder. Kort vei til flyplassen. Godt lydisolert, og gode fasiliteter. Nydelig solnedgang å se fra rommet.

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10

PHILIPPE

Feb 28, 2024

·

Stayed 2 nights

Great stay at the Novotel, room was quiet, comfortable and clean. Shuttle driver was great! Highly recommend it.

10

amit

Nov 21, 2024

·

Stayed 1 night

Great location next to the mall. Water dispenser next to elevator The windows do not open for fresh air, so room is verh dry

10

Andrew

Oct 24, 2025

·

Stayed 2 nights

Good clean rooms. Close to transport. Has airport shuttle if required. Front reception staff especially Rosen are more than helpful. He is a credit to the company. Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.

8

Pavle

Feb 12, 2024

·

Stayed 1 night

Helpful staff - changed the room for me when I asked. Very good room, I was able to do soem work. Convenient location and easy parking

10

Graham

Jul 19, 2024

·

Stayed 4 nights

Parked out big van out front, and they reserved us a spot after asking. Nice friendly staff. Located next to a huge Mall, and not far from bus stops to town. Rooms are.adequate, not huge. Breakfast ok, just a bit samey if staying for a few days.

8

Gunnar

Jun 1, 2023

·

A bit pricey. A mall next door. Car park for free.

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Cleanliness

Reviews frequently note very clean or spotless rooms. A few guests reported issues such as bathroom stains, smelly linens, or a room not serviced.

Related guest reviews

10

Kalinka

Jul 2, 2023

·

Stayed 2 nights

The hotel is well maintained and clean. Every friendly staff. There are a lot of dining and shopping options in a walking distance.

10

Alma

Sep 17, 2024

·

Stayed 1 night

Great location near airport , taxi ride to center of city. Very clean and FREE water!

10

Elizabeth

Aug 23, 2025

·

Stayed 1 night

The staff are great. The facility is well maintained. The room is clean with amenities.

6

Russ

Sep 28, 2024

·

Stayed 1 night

Urine stains all over the bathroom walls.

10

Joena

Nov 3, 2025

·

Stayed 1 night

Spotless and staff are accommodating

10

Salvatore

Nov 3, 2025

·

Stayed 3 nights

Spotless room, professional and friendly staff, great facilities.

6

vicente

Aug 31, 2023

·

Stayed 2 nights

No hicieron la habitación. Me fui a las 8:00 y volví a las 17:30 y la habitación no estaba hecha. Además un de los vais de cartón que había en la cafetera estaba usado. Realmente increíble para esta cadena de hoteles

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10

Andrew

Oct 24, 2025

·

Stayed 2 nights

Good clean rooms. Close to transport. Has airport shuttle if required. Front reception staff especially Rosen are more than helpful. He is a credit to the company. Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.

10

Charles

Jul 7, 2024

·

Stayed 2 nights

Very clean, excellentvstaff

8

moly

Jun 13, 2024

·

Stayed 1 night

Nice hotel but it is far from the central. Front desk was nice and friendly, not everyone. They upgraded our room with a fridge which stock up every day free of charge. .Linens we smelled like sweat so the room also had that smell. There is mall next to the hotel so eating is not a problem

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and modern, many are quiet with broad city or mountain views; sizes range from adequate to very spacious. Non opening windows and seasonal climate settings can make some rooms feel warm or dry.

Related guest reviews

10

Ina

Jul 16, 2023

·

Stayed 4 nights

Everything was great, the room and the view incredible, the staff were very friendly too.

8

Lillowtie Nanda

Jul 8, 2024

·

Stayed 1 night

Great hotel! Clean and quiet with great sunrise and sunset views! Restaurant has good food! Quick room service too!

8

Julie

Oct 2, 2025

·

Stayed 1 night

Welcoming staff, nice breakfast with savory and sweet offerings. Only 1 coffee machine available all 3 mornings so long line was over 5 minutes as it is a busy tour pickup/drop off hotel. Large mall next door for any needs. Hotel is off the main highway into city center - 15 minutes no traffic, ~45 with traffic. The rooms facing the road provide a nice view of the mountains.

10

Tove M.

May 3, 2025

·

Stayed 1 night

Stort kjøpesenter like ved med mange spisesteder. Kort vei til flyplassen. Godt lydisolert, og gode fasiliteter. Nydelig solnedgang å se fra rommet.

Translate

10

PHILIPPE

Feb 28, 2024

·

Stayed 2 nights

Great stay at the Novotel, room was quiet, comfortable and clean. Shuttle driver was great! Highly recommend it.

10

Elza

Jul 1, 2025

·

Stayed 1 night

Very friendly staff, good welcome, very specious rooms.

10

amit

Nov 21, 2024

·

Stayed 1 night

Great location next to the mall. Water dispenser next to elevator The windows do not open for fresh air, so room is verh dry

8

Narcis

Nov 27, 2025

·

Stayed 1 night

The room was ok, great view over the city, but without any complimentary small botlle of water ... Very good breakfast, many choices, very tasty as usually in Bulgaria

6

Suzanne

Oct 21, 2025

·

Stayed 1 night

the room was large and nicely furnished. HOWEVER, it was very warm because the property had already turned off the air conditioning & turned on the heat. Normally we would just open a window & problem solved but at this hotel the windows don't open! We left very early in the morning & didn't have the breakfast so I can't comment on the quality. But they did have coffee and some fruit put out for those with early departures, which was nice.

10

Graham

Jul 19, 2024

·

Stayed 4 nights

Parked out big van out front, and they reserved us a spot after asking. Nice friendly staff. Located next to a huge Mall, and not far from bus stops to town. Rooms are.adequate, not huge. Breakfast ok, just a bit samey if staying for a few days.

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Service

Service is widely praised as friendly, professional, and helpful, with staff resolving issues and accommodating early check in. Isolated complaints mention brusque breakfast service and uneven friendliness.

Related guest reviews

10

elhanan

Jun 27, 2025

·

Stayed 1 night

Excellent hotel near the airport, excellent service

10

Alberto

Jun 17, 2025

·

Stayed 3 nights

Among the variables I consider in a hotel at the time of making the choice, service is one of them. Novotel Sofia has one employee at the reception named Rosen who is a gem. Not only he helped me with anything I needed to know about Sofia (transportation, restaurants, places to see, etc.) but he helped me with some issues that arised about the reservation in the most efficient way and making sure the problem had been solved. The management of the hotel should know he has an outstanding customer oriented employee that deserves all my recognition.

10

Julie

Aug 19, 2024

·

Stayed 1 night

Staff extremely helpful from start to finish.

10

Michael

Oct 13, 2024

·

Stayed 6 nights

Easy access to “The Mall” and the adjoining office buildings (purpose of this visit). Staff were very attentive and accommodating.

10

James B

Oct 7, 2023

·

Stayed 1 night

Everything went well, smooth as silk. Staff was very friendly and accommodating, and I was able to check in early.

10

Andrew

Oct 24, 2025

·

Stayed 2 nights

Good clean rooms. Close to transport. Has airport shuttle if required. Front reception staff especially Rosen are more than helpful. He is a credit to the company. Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.

8

Sami

Jul 27, 2025

·

Stayed 1 night

Great hotel, but a bit of a turn off when you show up 10 min before the end of breakfast and you are met with “you have 5 min to eat” from the not so happy to see you waitress. Shame that he service is such, as the hotel offers great convenient location for folks traveling in and out of Sofia internationally (airport is only 6 min by car).

10

Charles

Jul 7, 2024

·

Stayed 2 nights

Very clean, excellentvstaff

8

moly

Jun 13, 2024

·

Stayed 1 night

Nice hotel but it is far from the central. Front desk was nice and friendly, not everyone. They upgraded our room with a fridge which stock up every day free of charge. .Linens we smelled like sweat so the room also had that smell. There is mall next to the hotel so eating is not a problem

10

elhanan

Jun 22, 2025

·

Stayed 2 nights

Friendly and welcoming hotel, professional and courteous staff.

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Location

Next to The Mall and close to the airport, with bus connections nearby; convenient for short stays and business. It's farther from the city center, and travel time varies with traffic.

Related guest reviews

10

Beloslava

May 30, 2024

·

Stayed 3 nights

It was super conveniently located to Sofia Mall and the relatives we were visiting

10

Gerardo

Apr 22, 2025

·

Stayed 1 night

Great property. The staff was amazing and always available to assist. I would definitely stay there again. The only con I have is that it is a little distant from the city center. But fun to walk if you like walking to get your steps in.

10

Jas

Nov 28, 2025

·

Stayed 2 nights

Good for a short work trip. Great mall next door.

10

Alma

Sep 17, 2024

·

Stayed 1 night

Great location near airport , taxi ride to center of city. Very clean and FREE water!

8

Souzana Sabeva

Dec 28, 2022

·

Stayed 19,349 nights

Close to airport and a shopping mall. Public transport available to city center

8

Julie

Oct 2, 2025

·

Stayed 1 night

Welcoming staff, nice breakfast with savory and sweet offerings. Only 1 coffee machine available all 3 mornings so long line was over 5 minutes as it is a busy tour pickup/drop off hotel. Large mall next door for any needs. Hotel is off the main highway into city center - 15 minutes no traffic, ~45 with traffic. The rooms facing the road provide a nice view of the mountains.

10

Graham

Jul 23, 2024

·

Stayed 2 nights

Friendly and helpful staff. Near to shopping and public transport - bus stops.

10

Andrew

Oct 24, 2025

·

Stayed 2 nights

Good clean rooms. Close to transport. Has airport shuttle if required. Front reception staff especially Rosen are more than helpful. He is a credit to the company. Overall a great hotel, a little far from downtown but easy to get to by bus. Close to airport and huge shopping mall next door.

8

Sami

Jul 27, 2025

·

Stayed 1 night

Great hotel, but a bit of a turn off when you show up 10 min before the end of breakfast and you are met with “you have 5 min to eat” from the not so happy to see you waitress. Shame that he service is such, as the hotel offers great convenient location for folks traveling in and out of Sofia internationally (airport is only 6 min by car).

10

wayne

May 26, 2025

·

Stayed 2 nights

Great hotel stay whilst on business in Sofia that's close to airport and short taxi from centre

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often described as tasty with good variety; the restaurant and room service also receive positive comments. Minor downsides include a queue at a single coffee machine and one brusque end of service, with some finding breakfast repetitive over several days.

Related guest reviews

10

Nicole

Aug 25, 2023

·

Stayed 1 night

The breakfast was delicious. The lounge area is comfortable and staff is so friendly. The rooms were comfortable and I loved the water fillers at the elevator.

8

Lillowtie Nanda

Jul 8, 2024

·

Stayed 1 night

Great hotel! Clean and quiet with great sunrise and sunset views! Restaurant has good food! Quick room service too!

8

Julie

Oct 2, 2025

·

Stayed 1 night

Welcoming staff, nice breakfast with savory and sweet offerings. Only 1 coffee machine available all 3 mornings so long line was over 5 minutes as it is a busy tour pickup/drop off hotel. Large mall next door for any needs. Hotel is off the main highway into city center - 15 minutes no traffic, ~45 with traffic. The rooms facing the road provide a nice view of the mountains.

10

BRENO

May 21, 2025

·

Stayed 5 nights

"Staff" muito atencioso; hotel muito limpo; restaurante ótimo; quarto silencioso e espaçoso.

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10

Cornelia

Mar 11, 2023

·

Stayed 1 night

Very pleasant stay, very good food and service

10

Andres

Jan 6, 2025

·

Stayed 1 night

Fantastic hotel and the breakfast buffet was great. Great location, very clean, and very helpful staff.

8

Narcis

Nov 27, 2025

·

Stayed 1 night

The room was ok, great view over the city, but without any complimentary small botlle of water ... Very good breakfast, many choices, very tasty as usually in Bulgaria

8

Sami

Jul 27, 2025

·

Stayed 1 night

Great hotel, but a bit of a turn off when you show up 10 min before the end of breakfast and you are met with “you have 5 min to eat” from the not so happy to see you waitress. Shame that he service is such, as the hotel offers great convenient location for folks traveling in and out of Sofia internationally (airport is only 6 min by car).

6

Suzanne

Oct 21, 2025

·

Stayed 1 night

the room was large and nicely furnished. HOWEVER, it was very warm because the property had already turned off the air conditioning & turned on the heat. Normally we would just open a window & problem solved but at this hotel the windows don't open! We left very early in the morning & didn't have the breakfast so I can't comment on the quality. But they did have coffee and some fruit put out for those with early departures, which was nice.

10

Graham

Jul 19, 2024

·

Stayed 4 nights

Parked out big van out front, and they reserved us a spot after asking. Nice friendly staff. Located next to a huge Mall, and not far from bus stops to town. Rooms are.adequate, not huge. Breakfast ok, just a bit samey if staying for a few days.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $115	7 $104
8 $119	9 $145	10 $145	11 $196	12 $165	13 $111	14 $115
15 $132	16 $150	17 $145	18 $176	19 $156	20 $118	21 $109
22 $123	23 $147	24 $147	25 $147	26 $152	27 $110	28 $106
29 $128	30 $138

Su	Mo	Tu	We	Th	Fr	Sa
		1 $133	2 $138	3 $138	4 $109	5 $104
6 $104	7 $128	8 $135	9 $147	10 $140	11 $99	12 $106
13 $120	14 $128	15 $138	16 $133	17 $138	18 $104	19 $104
20 $109	21 $123	22 $123	23 $128	24 $123	25 $104	26 $104
27 $104	28 $125	29 $130	30 $133	31 $130

Novotel Sofia

Prices for Novotel Sofia

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Double Bed, Mountain View

Suite, 1 Double Bed with Sofa Bed

Executive Room, 1 Double Bed with Sofa Bed

Superior Room, 2 Twin Beds

Superior Room, Multiple Beds

Family Room, 1 Double Bed with Sofa Bed (Superior)

Room, 1 King Bed with Sofa Bed, Mountain View

Superior Double Room, 1 Double Bed with Sofa Bed

Room (Library)

Guest reviews of Novotel Sofia

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Sofia

Prices for upcoming dates