CheckIn Restrictions
Early check-in is available for a fee (subject to availability); Late check-out is available for a fee (subject to availability);
Age Requirements
Minimum age to check in is 18 years old
Pets
Pets not allowed;
Front Desk Services
The front desk is open daily from 7:00 AM - 9:00 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are recommended to download the property's JustIn Mobile mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Crib (infant bed) fee: JPY 4500.0 per night; Rollaway bed fee: JPY 10000.0 per day; Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding;
Dining
Stop by the hotel's restaurant, The Grill, for dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.Fee for continental breakfast: approximately JPY 3000 for adults and JPY 1800 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
