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ROK Hotel Kingston, Tapestry Collection by Hilton

US$ 177

/ noite

Média para setembro

ROK Hotel Kingston, Tapestry Collection by Hilton - Image 1

ROK Hotel Kingston, Tapestry Collection by Hilton - Quarto

ROK Hotel Kingston, Tapestry Collection by Hilton - Quarto

ROK Hotel Kingston, Tapestry Collection by Hilton - Vista do quarto

ROK Hotel Kingston, Tapestry Collection by Hilton - Recepção

Preços para ROK Hotel Kingston, Tapestry Collection by Hilton

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US$ 177

/ noite

Média para setembro

Média de preços por mês

Em ROK Hotel Kingston, Tapestry Collection by Hilton, a diária custa em média US$ 167 no mês mais barato (fevereiro) e US$ 196 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio da diária em ROK Hotel Kingston, Tapestry Collection by Hilton por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 172
fevereiro	US$ 167
março	US$ 181
abril	US$ 183
maio	US$ 168
junho	US$ 169
julho	US$ 196
agosto	US$ 190
setembro	US$ 177
outubro	US$ 167
novembro	US$ 179
dezembro	US$ 176

Mais caro: julho (aprox. US$ 196)

Mais barato: fevereiro (aprox. US$ 167)

Sobre esta propriedade

Aproveite as instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este hotel oferece comodidades adicionais, como Wi-Fi de cortesia e serviços de concierge.

Comodidades

Aproveite as instalações recreativas, como uma piscina externa e uma academia aberta 24 horas. Este hotel oferece comodidades adicionais, como Wi-Fi de cortesia e serviços de concierge.

Comodidades

As comodidades presentes incluem um business center 24 horas, balcão de recepção 24 horas e um elevador. Hotel possui um espaço de 297 metros quadrados, contendo espaço para conferência e 6 salas de reunião, e é o local ideal para quem está planejando eventos em Kingston. Estacionamento sem manobrista (sujeito a cobrança) está disponível no local.

Jantar

Saboreie pratos da local e internacional no ROK Cafe and Market, uma das várias opções para refeição neste hotel, que inclui 3 restaurantes e uma cafeteria. Mate sua sede com sua bebida favorita em um bar/lounge. Um café da manhã completo é servido durante a semana, entre 6h30 e 10h30, e nos fins de semana, entre 7h e 11h, mediante uma taxa.

Quartos

Fique em um de nossos 168 quartos com TVs LED. A propriedade oferece acesso à internet com e sem fio de cortesia para navegar na web e TVs com canais a cabo para a sua diversão. Banheiro privativo com chuveiros apresenta chuveiros com efeito de chuva e secadores de cabelo. As comodidades incluem telefones, além de cofres para notebook e escrivaninhas.

Localização

Na orla, ROK Hotel Kingston, Tapestry Collection by Hilton em Kingston fica a poucos passos de National Gallery of Jamaica e a 4 minuto(s) a pé de Centro de Conferências da Jamaica. Este hotel fica a 0,8 km de Bank of Jamaica e a 2,8 km de Trench Town Culture Yard.

Lugares próximos

National Gallery of Jamaica(0.2 milhas)
African-Caribbean Heritage Centre(0.2 milhas)
Museum of Coins and Notes(0.2 milhas)
Centro de Conferências da Jamaica(0.2 milhas)
Bank of Jamaica(0.3 milhas)
Sir Alexander Bustamante's House(0.3 milhas)
Instituto da Jamaica(0.4 milhas)
Museu de História Natural da Jamaica(0.4 milhas)
St Andrew’s Scots Kirk(0.5 milhas)
Saint William Grant Park(0.5 milhas)
Coke Memorial Hall(0.6 milhas)
Bramwell Booth Memorial Hall(0.6 milhas)
Liberty Hall(0.7 milhas)
Gordon House(0.8 milhas)
Headquarters House(0.8 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional Norman Manley (KIN)(10 milhas)

Wi-fi grátis
Elevador
Centro de negócios
Área de fumantes
Business Center (24-hour)
Fitness Center (24-hour)

Localização

2-4 King Street, Jamaica

National Gallery of Jamaica (0.2 milhas)

African-Caribbean Heritage Centre (0.2 milhas)

Museum of Coins and Notes (0.2 milhas)

Centro de Conferências da Jamaica (0.2 milhas)

Bank of Jamaica (0.3 milhas)

Sir Alexander Bustamante's House (0.3 milhas)

Mais informações sobre a localização

Opções de quarto

8

Quarto luxo, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

274 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Suíte, 1 quarto (Rok Suite)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

854 ft²

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto, 1 cama King

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

274 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

9

Quarto, 1 quarto, sacada, de frente para o oceano

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

563 ft²

Varanda

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto luxo, 1 cama King, acessível (Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

438 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Suíte, 1 quarto, vista para o oceano

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

574 ft²

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Suíte, 1 quarto, acessível (Roll-In Shower)

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

574 ft²

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Suíte, 1 quarto

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 4

563 ft²

Área de refeição separada

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Acomoda 4

274 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto luxo, 2 camas de casal

Detalhes do quarto

2 Camas De Casal

Acomoda 4

274 ft²

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre ROK Hotel Kingston, Tapestry Collection by Hilton

8.7

Fabuloso

Com base em 1.283 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No ROK Hotel Kingston, Tapestry Collection by Hilton, os hóspedes frequentemente elogiam a equipe atenciosa, os espaços modernos e limpos e as vistas panorâmicas da orla, ao mesmo tempo em que observam desvantagens como estacionamento pago e uma localização central que pode parecer irregularmente segura.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No ROK Hotel Kingston, Tapestry Collection by Hilton, os hóspedes frequentemente elogiam a equipe atenciosa, os espaços modernos e limpos e as vistas panorâmicas da orla, ao mesmo tempo em que observam desvantagens como estacionamento pago e uma localização central que pode parecer irregularmente segura.

O atendimento é amplamente descrito como acolhedor e prestativo, embora alguns relatem check-in lento, acompanhamento inconsistente ou problemas com faturas e reservas. Os quartos são geralmente confortáveis e modernos, mas vários hóspedes mencionam iluminação muito baixa, odores ocasionais ou problemas de manutenção e ruído proveniente de trabalhos ou eventos noturnos. No geral, espere um atendimento amigável e boas comodidades no local, com alguns compromissos relacionados à localização central e taxas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes gostam da área da piscina, do bar e dos cafés no local, e notam uma academia funcional; no entanto, o estacionamento é pago, não há serviço de quarto e alguns levantam questões sobre a manutenção da academia, a limpeza da piscina ou os horários e fechamentos ocasionais devido a eventos.

Avaliações dos hóspedes relacionadas

8

joyce

3 de out. de 2024

·

Hospedou-se por 7 noites

Very nice hotel... my hubby and i enjoyed working out each day.. but only one treadmill was working so other guest and i were cutting our workout short to accommodate each other... pleaae fix treadmills

Very nice hotel... my hubby and i enjoyed working out each day.. but only one treadmill was working so other guest and i were cutting our workout short to accommodate each other... pleaae fix treadmills

10

Bianca

18 de out. de 2025

·

Hospedou-se por 1 noite

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

10

Bev

23 de fev. de 2026

·

Hospedou-se por 2 noites

We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful.

We do short stays a few times a year. Our kids love the pool, the adults love the pool side food and drinks. Staff is always wonderful.

4

Olga

1 de ago. de 2025

·

Hospedou-se por 6 noites

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

8

Sophia

2 de abr. de 2024

·

Didn’t like idea of property been rented for private events and closing pool and bar to guests v. VERY INCONSIDERATE

Didn’t like idea of property been rented for private events and closing pool and bar to guests v. VERY INCONSIDERATE

8

Dionne

16 de abr. de 2024

·

Hospedou-se por 1 noite

Great hotel but the pool needs to be treated and clean. The water was murky and green. Could not see the bottom.

Great hotel but the pool needs to be treated and clean. The water was murky and green. Could not see the bottom.

8

Devon

29 de ago. de 2025

·

Hospedou-se por 2 noites

Would have benefitted from a late-night snack or room-service menu.

Would have benefitted from a late-night snack or room-service menu.

10

Julia

12 de mar. de 2025

·

Hospedou-se por 5 noites

The only issue I encountered was the parking fee. It would be much more transparent for guests if the cost of $1500 JM per night for garage parking was clearly communicated in advance. Alternatively, it should be included in the total price at check-in. Clarity on this matter would greatly enhance the overall experience.

The only issue I encountered was the parking fee. It would be much more transparent for guests if the cost of $1500 JM per night for garage parking was clearly communicated in advance. Alternatively, it should be included in the total price at check-in. Clarity on this matter would greatly enhance the overall experience.

6

Gareth

27 de ago. de 2025

·

Hospedou-se por 1 noite

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

10

Melissa

20 de fev. de 2025

·

Hospedou-se por 3 noites

Enjoyed our stay. Recommend the pool, bar and restaurant to be open later. Overall good experience and would return for another stay.

Enjoyed our stay. Recommend the pool, bar and restaurant to be open later. Overall good experience and would return for another stay.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitos comentários descrevem quartos e áreas comuns limpos e bem conservados, mas as reclamações recorrentes incluem pisos sujos ou mal lavados, limpeza e reposição inconsistentes, sujeira ocasional nos banheiros e relatos de uma piscina suja.

Avaliações dos hóspedes relacionadas

10

Carolyn

15 de abr. de 2024

·

Hospedou-se por 1 noite

Lighting poor in bedroom. Shower not clean. Black toilet -seat badly scratched through poor housekeeping method. Black taps and other fittings all showing wear and tear after only 2 years? Valet parking and security extremely helpful.

Lighting poor in bedroom. Shower not clean. Black toilet -seat badly scratched through poor housekeeping method. Black taps and other fittings all showing wear and tear after only 2 years? Valet parking and security extremely helpful.

4

Latasha

28 de abr. de 2024

·

Hospedou-se por 5 noites

The floors in the room were trashy, even after house cleaning came, the linen was dirty with stains, elevators did not work at times.

The floors in the room were trashy, even after house cleaning came, the linen was dirty with stains, elevators did not work at times.

8

Amy

16 de set. de 2025

·

Hospedou-se por 2 noites

Friendly staff and clean room.

Friendly staff and clean room.

4

Olga

1 de ago. de 2025

·

Hospedou-se por 6 noites

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in. Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience. The food was just okay—nothing special. Definitely not something we’d go out of our way to have again. Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.

6

Donna

5 de out. de 2025

·

Hospedou-se por 4 noites

We stayed 5 days & the room was cleaned only once, very disappointing

We stayed 5 days & the room was cleaned only once, very disappointing

10

LOUISHA

5 de set. de 2025

·

Hospedou-se por 1 noite

Clean

Clean

10

Alana

22 de nov. de 2025

·

Hospedou-se por 1 noite

The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.

The room was spotless and the staff was courteous. Everything was excellent from the comfort of the room to the amenities. The front office staff was amazing.

4

Wilbert

12 de dez. de 2025

·

Hospedou-se por 3 noites

No wash cloth was placed in my room for two days I have to do without for the first and second day then on the third day I have to go get wash cloth my self No shower gel or water was put in the room for coffee

No wash cloth was placed in my room for two days I have to do without for the first and second day then on the third day I have to go get wash cloth my self No shower gel or water was put in the room for coffee

4

Tasha

12 de jul. de 2025

·

Hospedou-se por 2 noites

For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.

For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.

10

Shana

12 de dez. de 2025

·

Hospedou-se por 3 noites

Room was spotless and staff was great. Only thingI didn’t like I had to pay for parking which was $11 US per night.

Room was spotless and staff was great. Only thingI didn’t like I had to pay for parking which was $11 US per night.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos, com camas confortáveis e, em alguns casos, excelentes vistas para o porto; as críticas repetidas focam na iluminação muito fraca, odores ocasionais ou problemas de manutenção, ruído noturno e a falta de micro-ondas no quarto.

Avaliações dos hóspedes relacionadas

10

Bheesham

17 de jul. de 2025

·

Hospedou-se por 5 noites

The room was spacious, very clean. The rooms are beautifully decorated ...the art work for example. Also, the room seems very spacious.

The room was spacious, very clean. The rooms are beautifully decorated ...the art work for example. Also, the room seems very spacious.

6

Danielle

19 de out. de 2024

·

Hospedou-se por 4 noites

The property and staff I must say overall was very pleasant it’s quiet and I felt safe which are two major things I look towards when booking a hotel. It’s good walking distance to shops and places to eat. However there are just some minor tweaks within the room that need to be addressed, The rooms do not carry enough lighting so it’s not the easiest when getting ready in the evening to go out and you have to do your make up, the rooms also do not carry a microwave which is an inconvenience because you have to go all the way downstairs if you have food you want to warm up. The bathroom need more hooks and handles for when it’s more than 1-2 people staying in a room it’s barely enough hooks for two people to hang their towels and wash cloths the handle on the shower door from the inside needs to be changed because it’s hard to open when your trying to get out and the mattress from the pull out couch I didn’t even use because it was so flat and hard plus you have to call to request sheets to put on it.

The property and staff I must say overall was very pleasant it’s quiet and I felt safe which are two major things I look towards when booking a hotel. It’s good walking distance to shops and places to eat. However there are just some minor tweaks within the room that need to be addressed, The rooms do not carry enough lighting so it’s not the easiest when getting ready in the evening to go out and you have to do your make up, the rooms also do not carry a microwave which is an inconvenience because you have to go all the way downstairs if you have food you want to warm up. The bathroom need more hooks and handles for when it’s more than 1-2 people staying in a room it’s barely enough hooks for two people to hang their towels and wash cloths the handle on the shower door from the inside needs to be changed because it’s hard to open when your trying to get out and the mattress from the pull out couch I didn’t even use because it was so flat and hard plus you have to call to request sheets to put on it.

2

Chandrasekhara

8 de jul. de 2025

·

Hospedou-se por 4 noites

No Microwave , Not closing Bath room door and no refresh fan, and floor sticky

No Microwave , Not closing Bath room door and no refresh fan, and floor sticky

10

TRACY-ANN

22 de ago. de 2025

·

Hospedou-se por 1 noite

I liked everything but the first room assigned had a foul smell and had to request a room change that was dealt with immediately by the front desk.

I liked everything but the first room assigned had a foul smell and had to request a room change that was dealt with immediately by the front desk.

10

Angelee

2 de ago. de 2025

·

Hospedou-se por 1 noite

Lovely and spacious deluxe suit

Lovely and spacious deluxe suit

10

Michelle

7 de nov. de 2025

·

Hospedou-se por 4 noites

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

8

Shanesha

1 de out. de 2025

·

Hospedou-se por 4 noites

I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.

I enjoy my stay at ROK the only issue I had was the lighting in the bathroom and the room. It’s way too dark, other than that staff was great and the location is in walking distance to shops.

4

Brett

21 de nov. de 2025

·

Hospedou-se por 1 noite

They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad

They were working on hotel 12-1am after I travelled all day, I was woke up to a jack hammer chipping tile. I had a hard time sleeping! Really bad

8

Nikesha

15 de fev. de 2026

·

Hospedou-se por 3 noites

Really nice hotel overall. Comfortable bed, great hot shower & the staff are really nice. The only downfalll is the lighting in the room. The room was very dark with only spot lights. No main big ceiling light. So it's tricky getting ready as you can't see much. Apart from that its good

Really nice hotel overall. Comfortable bed, great hot shower & the staff are really nice. The only downfalll is the lighting in the room. The room was very dark with only spot lights. No main big ceiling light. So it's tricky getting ready as you can't see much. Apart from that its good

6

Kenyatta

11 de nov. de 2025

·

Hospedou-se por 1 noite

My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.

My stay at the RUK wasn't the best. As a first-time guest, I was very displeased with the rooms. I was moved due to water issues and the smell of the rooms. In my third room, I was upgraded to a suite, but upon arrival, I was met once again with an unpleasant smell. I was tired! There was no other room available to change in at the time. A representative from HK came to refresh the room, and it lasted for a few days. On my second-to-last day, the smells came back. To say the least, it was not the best, especially being. HILTON.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O atendimento é frequentemente elogiado por ser atencioso, cortês e profissional, com funcionários prestativos em todos os departamentos; no entanto, alguns hóspedes relatam check-in lento ou irregular, cobranças duplicadas ou problemas com faturas e acompanhamento limitado do concierge.

Avaliações dos hóspedes relacionadas

10

Kevin

30 de nov. de 2025

·

Hospedou-se por 5 noites

The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys

The room was great the service was amazing from check in to check out. Give our love to Sheldon at the bar Hope this is his name tell him he did an amazing job and we hope to see him in January. Thanks to all the ROK team we love you guys

8

S

7 de out. de 2025

·

Hospedou-se por 4 noites

Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.

Staff very pleasant and efficient check-in process. Room maintained to an excellent standard.

10

Michelle

7 de nov. de 2025

·

Hospedou-se por 4 noites

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

10

Seyoum

10 de jan. de 2026

·

Hospedou-se por 2 noites

Staff was great and also allowed me to have an early check in.

Staff was great and also allowed me to have an early check in.

8

Joy

3 de nov. de 2025

·

Hospedou-se por 1 noite

The check-in process was not up to the mark.

The check-in process was not up to the mark.

8

Neil

24 de ago. de 2025

·

Hospedou-se por 1 noite

Not a bad hotel overall bit probably won't be staying there on my next trip next week, I prepaid through Expedia and was charged again at check-in, I was not in a position to argue with front desk staff it being 12 midnite and I had to be up by 5am the next morning, still waiting on hotel to refund the charges via Expedia support.

Not a bad hotel overall bit probably won't be staying there on my next trip next week, I prepaid through Expedia and was charged again at check-in, I was not in a position to argue with front desk staff it being 12 midnite and I had to be up by 5am the next morning, still waiting on hotel to refund the charges via Expedia support.

8

Michael Daniel

9 de dez. de 2024

·

Hospedou-se por 3 noites

This property / hotel is a REALLY beautifully designed structure, great rooms, great dining facilities, great workout room, etc. Really beautiful. The staff \'says" all the right things but I had a few things over a 3 day stay, just minor requests, etc. Absolutely NO follow up or execution, just saying and texting all the right things. This was a great location for business in Kingston, which I had, but if you are not familiar with Kingston (and this area) it\'s not at all family friendly, especially as sundown gets close.

This property / hotel is a REALLY beautifully designed structure, great rooms, great dining facilities, great workout room, etc. Really beautiful. The staff \'says" all the right things but I had a few things over a 3 day stay, just minor requests, etc. Absolutely NO follow up or execution, just saying and texting all the right things. This was a great location for business in Kingston, which I had, but if you are not familiar with Kingston (and this area) it\'s not at all family friendly, especially as sundown gets close.

10

theodosia

3 de jul. de 2025

·

Hospedou-se por 1 noite

This place was beyond our expectations. From the moment we walked in we were greeted very professionally. Lorian went above and beyond to make sure that our staff was amazing. We had an issue with the door not opening and they upgraded us to a suite. The room was outatanding and the view wasworth a million dollars.We enjoed everything. The check out process was a breeze and very professionally. This place gave us the best customer service.

This place was beyond our expectations. From the moment we walked in we were greeted very professionally. Lorian went above and beyond to make sure that our staff was amazing. We had an issue with the door not opening and they upgraded us to a suite. The room was outatanding and the view wasworth a million dollars.We enjoed everything. The check out process was a breeze and very professionally. This place gave us the best customer service.

6

Tricia

16 de jul. de 2024

·

Hospedou-se por 1 noite

Property is well maintained, modern and clean. Staff was friendly but needs to be trained in good customer service. At the very least honor their responsibilities as a business in the hospitality industry. My daughter and grandson (6yrs) recently spent one night there as she was in-transit to another destination. Their flight got in mid morning and they got to ROK close to midday to which they were greeted by pleasant staff but was told they had to wait in the lobby until checkin at 3pm. I understand and can appreciate rooms not being available right away, however, at the very least they could have offered for them to use the amenities (the pool) especially because she had her young son with her. Not only did they not offer any other options (maybe make recommendations for tourist attractions) besides wait in the lobby, they had to wait ONE HOUR more and was met with excuses… They were in the front desks line of sight for hours, baby sleeping in the lobby and their room was not made a priority/ ready for 3pm. As a hotel carrying the “by Hilton” brand I expected better and would advise management to do better when it comes to training employees to uphold a higher standard! It’s sad that employees recognised that it was unacceptable but didn’t think to do better. I wouldn’t discourage anyone from staying but I encourage management and team to do better! It’s sad when a low standard is expected because it’s Jamaica. Dare to be different ROK

Property is well maintained, modern and clean. Staff was friendly but needs to be trained in good customer service. At the very least honor their responsibilities as a business in the hospitality industry. My daughter and grandson (6yrs) recently spent one night there as she was in-transit to another destination. Their flight got in mid morning and they got to ROK close to midday to which they were greeted by pleasant staff but was told they had to wait in the lobby until checkin at 3pm. I understand and can appreciate rooms not being available right away, however, at the very least they could have offered for them to use the amenities (the pool) especially because she had her young son with her. Not only did they not offer any other options (maybe make recommendations for tourist attractions) besides wait in the lobby, they had to wait ONE HOUR more and was met with excuses… They were in the front desks line of sight for hours, baby sleeping in the lobby and their room was not made a priority/ ready for 3pm. As a hotel carrying the “by Hilton” brand I expected better and would advise management to do better when it comes to training employees to uphold a higher standard! It’s sad that employees recognised that it was unacceptable but didn’t think to do better. I wouldn’t discourage anyone from staying but I encourage management and team to do better! It’s sad when a low standard is expected because it’s Jamaica. Dare to be different ROK

10

R

29 de set. de 2025

·

Hospedou-se por 7 noites

The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.

The amazing staff who provides immediate assistance when needed. To Sherene, Marlene, Richard, Teresa, Cordell, Donhue, Stacey-Ann, Joel & Kelly. You all rock! This was me and my family’s second stay in 7 months and each stay gets better! Thanks for another amazing stay.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

A localização central à beira-mar oferece vistas do porto e proximidade da Galeria Nacional, restaurantes e do aeroporto, mas vários hóspedes acharam a área circundante hostil ou irregularmente segura, enquanto outros se sentiram seguros com as medidas de segurança no local.

Avaliações dos hóspedes relacionadas

10

Maxine

11 de ago. de 2025

·

Hospedou-se por 3 noites

Very conveniently located I felt safe even tho it was downtown Kingston. The boat cruise I booked was easy access. Love the restaurants . Overall nice

Very conveniently located I felt safe even tho it was downtown Kingston. The boat cruise I booked was easy access. Love the restaurants . Overall nice

8

Darren

20 de abr. de 2025

·

Hospedou-se por 2 noites

It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.

It was just too noisy for me. I always hear something dropping in the building, not sure if it was the fitness center but always loud banging ear tin the morning. The outer perimeter of the property I find to be very unsafe. {don’t even think of wearing expensive jewelry} I had my gold chain under my shirt because I forgot to take it off and someone still tried to snatch it. I didn’t like the hotel didn’t have free parking but realized that if you pay at the parking area it’s more cheaper than paying at the hotel. The staff were friendly, excellent food and clean building. I would stay there again but would request a upper floor away from fitness center.

10

Bianca

18 de out. de 2025

·

Hospedou-se por 1 noite

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

I enjoyed staying at ROK Hotel. It was next to the water, so you do have a nice breeze at night. There’s a local coffee shop and some dining options across the street. However, the hotel does have a cafe, full restaurant, and poolside restaurant as options for dining. The DJ’s played good music by the pool if you want to relax at hotel in a Friday or Saturday evening. Staff were nice and accommodating and the hotel is very clean. I even worked out at the fitness center and they have great equipment to get the job done. I will stay at ROK Hotel again when I book for Kingston.

10

Michelle

26 de ago. de 2024

·

Hospedou-se por 2 noites

Excellent location

Excellent location

8

Nichola

26 de mai. de 2025

·

Hospedou-se por 4 noites

Conveniently located close to the airport and the heart of Jamaican government.

Conveniently located close to the airport and the heart of Jamaican government.

10

OSCAR

27 de out. de 2024

·

Hospedou-se por 1 noite

Recently renew. Probably best place in downtown area, very convenient for short stays, closer to airport than other similar options.

Recently renew. Probably best place in downtown area, very convenient for short stays, closer to airport than other similar options.

10

Carol

20 de jun. de 2024

·

Hospedou-se por 5 noites

Location of the property. Lovely scenery and view of the sea.

Location of the property. Lovely scenery and view of the sea.

2

Azaliah

3 de out. de 2025

·

Hospedou-se por 2 noites

Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.

Area around the property was awful, I will not stay here and I would not recommend anyone to stay in this area or at this motel. Staff was somewhat friendly. Disappointed in Hilton with this one. Only thing that was great was the air-conditioning in the room and the bed quality was good. Disappointed in the shower because it leaked water every time no matter how much you turn the shower head away from the glass door the water will still leak out the bottom. at least the TV worked.

8

Juliet

18 de fev. de 2025

·

Hospedou-se por 4 noites

lovely hotel just wrong location.

lovely hotel just wrong location.

10

Rodney

1 de set. de 2025

·

Hospedou-se por 3 noites

The property was nice and clean. The only issue i had and it is out of their control, around the property is nice and clean but 5 minutes outside the area is not.

The property was nice and clean. The only issue i had and it is out of their control, around the property is nice and clean but 5 minutes outside the area is not.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O restaurante no local recebe avaliações mistas: muitos apreciaram as refeições saborosas e o bar, enquanto outros mencionam preços altos, variedade limitada (incluindo opções veganas ou para crianças) e qualidade inconsistente do café da manhã; não há serviço de quarto e as opções noturnas são limitadas.

Avaliações dos hóspedes relacionadas

8

Karasi Michelle

22 de out. de 2025

·

Hospedou-se por 3 noites

Restaurant staff amazing. Food great. Rooms nice.

Restaurant staff amazing. Food great. Rooms nice.

4

Rebecca

14 de out. de 2025

·

Hospedou-se por 2 noites

While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.

While the hotel has nice art, a good pool area, and ok rooms, it is not really well maintained and the staff are lackadaisical at best. Our suite had a perpetual leak in the bathroom, broken chairs and curtains, the outlet for the coffee maker didn't work, and the ice machine on our floor didn't work. The bar food by the pool was not great and very expensive. The food at Palate was very nice and worth the cost. Excellent service there and tasty food. The breakfast which I thought was included cost $31 per person for a lame buffet. The front desk staff often weren't there or provided slow, no great service. They don't provide concierge services and the transportation company they contract with is more expensive than its worth. There was a good view of the ocean and it was nice to be close to the national gallery but otherwise the area around the hotel was very sad and rundown.

8

Saneka

13 de jun. de 2025

·

Hospedou-se por 4 noites

Everything else was perfect but $38 USD per day for breakfast is steep. Great job overall though

Everything else was perfect but $38 USD per day for breakfast is steep. Great job overall though

10

Michelle

7 de nov. de 2025

·

Hospedou-se por 4 noites

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

Fantastic staff operating and working at this hotel. Gavin at the pool bar went above and beyond to provide exceptional customer service. An overall great stay and great food. Guest rooms and bathrooms need better lighting but outside of that everything was great.

10

Sofiya

31 de mar. de 2024

·

Hospedou-se por 5 noites

I went to Jamaica for an exam, and I enjoyed my time there. The service from the staff was first class, and the rooms were very comfortable. I studied in rokstone bar and grill every day, and the 24 hour cafe was most convenient as well.

I went to Jamaica for an exam, and I enjoyed my time there. The service from the staff was first class, and the rooms were very comfortable. I studied in rokstone bar and grill every day, and the 24 hour cafe was most convenient as well.

6

Gareth

27 de ago. de 2025

·

Hospedou-se por 1 noite

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

Location was great, parking was convenient, great restaurants in walking distance, room was clean. However room service is not available. If you wish to dine in, you have to order from their restaurant and go down and pick it up yourself.

8

Ricardo

16 de jun. de 2024

·

Hospedou-se por 2 noites

Meals standard has dropped since my last visit, A bid overpriced for the quality.There must be a new chef. Overall not bad accommodation and amenities

Meals standard has dropped since my last visit, A bid overpriced for the quality.There must be a new chef. Overall not bad accommodation and amenities

10

Carlos Eduardo

10 de mai. de 2025

·

Hospedou-se por 1 noite

The Palate restaurant need to improve the quality, food temperature, variety and flavor

The Palate restaurant need to improve the quality, food temperature, variety and flavor

8

Nadine

13 de jan. de 2025

·

Hospedou-se por 1 noite

The restaurant on the property is 10/10! I like the Hotel. I would go again for sure.

The restaurant on the property is 10/10! I like the Hotel. I would go again for sure.

6

Abe-Noelle

11 de dez. de 2025

·

Hospedou-se por 1 noite

The staff were friendly, the rooms were in good condition. The bathroom sink had a draining issue. There wasnt that many vegan options for dinner, I didnt personally enjoy what I got.

The staff were friendly, the rooms were in good condition. The bathroom sink had a draining issue. There wasnt that many vegan options for dinner, I didnt personally enjoy what I got.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

8

Joseph

14 de out. de 2024

·

Hospedou-se por 3 noites

Yup

Yup

10

Jonathan

há 2 semanas

·

Hospedou-se por 2 noites

Always wanted to stay there since they opened but I didn’t found a room, now I did and found it a great location, well maintained and staff really helpful, special thanks to housekeeping staff specially Renee who was very helpful. Breakfast included was awesome, real Jamaican dishes, will comeback for sure.

Always wanted to stay there since they opened but I didn’t found a room, now I did and found it a great location, well maintained and staff really helpful, special thanks to housekeeping staff specially Renee who was very helpful. Breakfast included was awesome, real Jamaican dishes, will comeback for sure.

10

Mike

há 4 semanas

·

Hospedou-se por 4 noites

The hotel is wonderful, the food is amazing nearly went broke eating there. But, well worth it.

The hotel is wonderful, the food is amazing nearly went broke eating there. But, well worth it.

10

clare

4 de ago. de 2026

·

Hospedou-se por 1 noite

We booked a sea view..but all windows are angled towards sea so not sure it matters whether u book sea or city view. Room was excellent. Everything clean. Not a fan of the sliding door to the bathroom which always seems to leave a 2 inch gap! The overall soundproofing was not great as you could hear neighbours. Breakfast was disappointing, with the scrambled eggs discoloured and looking less than appetising. However, cant fault the price. The pool bar area was nice and bar prices were reasonable 5$ for a beer. All staff very friendly and welcoming. Multi story car park attached charging 11$ a night per car. Would definitely stay again. Location great for airport and port royal. Devon house is about 15 min drive.

We booked a sea view..but all windows are angled towards sea so not sure it matters whether u book sea or city view. Room was excellent. Everything clean. Not a fan of the sliding door to the bathroom which always seems to leave a 2 inch gap! The overall soundproofing was not great as you could hear neighbours. Breakfast was disappointing, with the scrambled eggs discoloured and looking less than appetising. However, cant fault the price. The pool bar area was nice and bar prices were reasonable 5$ for a beer. All staff very friendly and welcoming. Multi story car park attached charging 11$ a night per car. Would definitely stay again. Location great for airport and port royal. Devon house is about 15 min drive.

10

Sebastian

27 de jul. de 2026

·

Hospedou-se por 2 noites

Great stay! Nice hotel and nice location

Great stay! Nice hotel and nice location

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:59

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

outubro 2026

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Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.