Comfort Inn Blackpool Gresham

Hotel was fine, in a good location for main attractions and on a quiet street. Staff very friendly and helpful. If you're looking for a peaceful nights sleep I'd probably avoid due to noise from the bar, however I suspect Blackpool isn't the place to be if you want a good sleep! Lack of available parking also an issue.

Totally unprofessional staff . They didnt have a clue how to run a hotel . No ale in the bar on a friday . No ice . Cheap lemonade from a 2litre bottle that was flat . Dirty glasses. There was a notice in the lift that said 2 people only if there was more than 2 people and the lift breaks down then you will be fined £200 . I was also warned if my suitcase was heavy that could be counted as a person not very welcoming. Dirty pillowcase . The carpets were very dirty , there was a dog biscuit on the floor for 3 days in the pool room . Breakfast was a shambles, cooked in dirty fat , little black bits stuck all over them ,bacon, sausage and hash browns very burnt . The orange juice had black bits in . No water in the urn and no coffee cutlery filthy .

The hotel is close to Tower and Winter Gardens. Reception and Bar area have been refurbished and the hotel has a well stocked bar. Beds were comfortable and clean but the room and bathroom where rreally dated and desperately in need of updating. We didnt eat the cooked breakfast aa we saw what the people on the next table got served. Not a great continental selection but toast was ok. No hot water for coffee.

Hotel is having a make over but ours was one of the original rooms that was tired as were many of the corridors and stairs breakfast was poor

Staff very friendly and helpful. Continental breakfast great for gluten free. I asked for some gluten free toast and the manager took the time to go and buy a gluten free loaf from the shops. I thought this was extremely kind of them to do this. Entertainment at night was very enjoyable great singer. Would recommend the comfort inn to all my friends and we will return.

For a Blackpool hotel, you’ll be pleasantly surprised. Clean, comfortable, fabulous customer service and great facilities. Perfect location for all that the place has to offer, and car parking directly outside the front door. I particularly enjoyed the cooked breakfast!!

Overall a very pleasant clean tidy hotel. Entertainment too which is good for residents except those already in bed at half midnight (i was working all day the next day so had gone up about midnight). Would stay again, good room for the price, was only me so booked the single but the hotel upgraded to a small double but perfectly good room.

The location is excellent and literally next to the Winter Gardens. Parking is available for £16 for 18 hours in the car park literally in front of the hotel. We arrived to check in at 3pm and by 4pm we had left. The lady and younger shaved head guy on reception were lovely, we were given our room, number 30 and went up. Upon entering the room it smelt horrific of poo. The toilet was splattered with faeces and because it was in like a cupboard with no windows it was impossible to get rid of the smell. We had asked for a return room (birthday treat) and the furniture was cheap chipped and shoddy. The view was of the back of the building, which needs a good clean and the windows need a wash, we asked to change rooms and was given room 37. The room smelt fresh, and things were much better until we looked closer. The window ledge was disgusting, so were the skirting boards. We then looked in the bathroom and was greeted with the ceiling literally covered in mould. The bathroom resembled something out of the 1980’s, green bathroom suite, scruffy, and the most dust I’ve ever seen on the pipes behind the sink and toilet. We asked hotels.com to move us, they contacted the owner ? , and he gave us 3 minutes to get checked out and out of the property. The older guy, assistant manager/ owner whatever he is, needs customer service training asap, he was unwilling to change our rooms again coz I’d find fault in any rooms apparently. Well I wouldn’t if they were clean and acceptable!!

Excellent value for money. Clean and comfortable room with very little noise, despite it being so busy. Super entertainment and well mannered staff. I couldn’t fault a thing!

Stayed here on the lead up to Christmas as we had a theatre trip at the Winter Gardens booked. The location was absolutely perfect - a 4 minute walk. I was very pleased with the rate, which was reasonable. We used the car park opposite, which cost £16 for 18 hours, which again, I thought was reasonable. The hotel was very welcoming and the staff we came across were all friendly. We (family of four - one adult three children) stayed in a family room (sleeps 5) which was small but functional. It was nicely presented and everything was clean and I was pleased to find coat hangers in the wardrobe as there is nothing more annoying than not being able to hang your clothes up! The communal areas were all nicely presented and clean. The breakfast was good and the service was friendly. All in all really happy with my stay here and would definitely book again.

Nice big bedroom and very clean

The room looked nothing like the picture on the web site. Mould on the ceiling. Tiny room with tiny bathroom. Shower that leaked. Carpets thread bare. Would not return.

Mould on the bedding, outdated room from the pictures, bleached bathroom mat. Peeling wallpaper and stained walls. Yellowing over the walls as if a smoker had lived there. Bathroom fan was very loud. Shower had very weak pressure but was warm. Could hear everyone passing the room due to loud door outside my room. It’s a good place to just lay your head for the night at a cheap price but do not expect anything more than the minimum here. Not necessary good. But not all that bad. I know they’re currently doing improvements. I may have just had an old room

On arrival all looked good but omg how wrong i was. Downstairs reception and bar area looked inviting but thats where it ended. The first room was filthy absolutely awful. I asked to change rooms but the 2nd wasnt much better. The pictures used are not what we stayed in or seen. The 3 rooms i viewed was all the same. Even the clean bedding was still dirty. This place needs an absolute fortune spending on it. Couldnt get hot water either. For what we paid for 2 days was disgusting even dick turpin wore a mask when ripping people off. I'll post photos. Definitely will not be returning.

We arrived and couldn’t check in on time as room not ready. Finally got key 1 1/2 hours after check in stated. Got to the room to find stained sheet and cupboards full of half eaten food and stuff left over from last guests (toothbrushes and other items). Toilet was constantly making a noise like it had just been flushed and general furniture in poor condition. A shame really as hotel lounge/ bar was good and staff were very friendly and helpful. Worth also stating that following us raising the issue with room, they rectified this - it was as if our room hadn’t been cleaned at all. Overall without the room issues the location was good and hotel downstairs area good. Was informed renovations are ongoing so could be better in the future but with so many options to choose from, you would have to question a return.

We got rooms that were not cleaned. Both two. Checked in at 8 pm. Not fresh. Then we paid for the late check out in advance, and two, yes TWO, cleaners rushed in, before 12 o’clock, the other one without even knocking on the door. They had no info that we had paid for the late check out. Not fresh either. The rooms were otherwise quite clean and some stuff was friendly.

Staff - fabulous, helpful and friendly. Spotlessly clean hotel. Some rooms have been refurbished but ours was one of those not done yet so decor and fixings were dated but clean. The room was cold even with the radiator on but they must know it’s a problem because there was a fan heater which soon warmed the room up. Comfiest bed I’ve ever slept in and the pillows were ace too. Had a wonderful night’s sleep as the room was very quiet. Spotless bedding and towels. Loved it. We’re already planning our next stay.

The location is excellent and literally next to the Winter Gardens. Parking is available for £16 for 18 hours in the car park literally in front of the hotel. We arrived to check in at 3pm and by 4pm we had left. The lady and younger shaved head guy on reception were lovely, we were given our room, number 30 and went up. Upon entering the room it smelt horrific of poo. The toilet was splattered with faeces and because it was in like a cupboard with no windows it was impossible to get rid of the smell. We had asked for a return room (birthday treat) and the furniture was cheap chipped and shoddy. The view was of the back of the building, which needs a good clean and the windows need a wash, we asked to change rooms and was given room 37. The room smelt fresh, and things were much better until we looked closer. The window ledge was disgusting, so were the skirting boards. We then looked in the bathroom and was greeted with the ceiling literally covered in mould. The bathroom resembled something out of the 1980’s, green bathroom suite, scruffy, and the most dust I’ve ever seen on the pipes behind the sink and toilet. We asked hotels.com to move us, they contacted the owner ? , and he gave us 3 minutes to get checked out and out of the property. The older guy, assistant manager/ owner whatever he is, needs customer service training asap, he was unwilling to change our rooms again coz I’d find fault in any rooms apparently. Well I wouldn’t if they were clean and acceptable!!

We were first greeted by a tired lady who didn’t really want to speak or check us in, Overall cleanliness was poor, we didn’t want to use the bathroom sink or shower due to the brown stained plugs etc. Beds were clean but all walls had lots of marked and dirt.

Stayed here on the lead up to Christmas as we had a theatre trip at the Winter Gardens booked. The location was absolutely perfect - a 4 minute walk. I was very pleased with the rate, which was reasonable. We used the car park opposite, which cost £16 for 18 hours, which again, I thought was reasonable. The hotel was very welcoming and the staff we came across were all friendly. We (family of four - one adult three children) stayed in a family room (sleeps 5) which was small but functional. It was nicely presented and everything was clean and I was pleased to find coat hangers in the wardrobe as there is nothing more annoying than not being able to hang your clothes up! The communal areas were all nicely presented and clean. The breakfast was good and the service was friendly. All in all really happy with my stay here and would definitely book again.

Great location. Friendly staff. Room was comfortable. Would stay again.

Excellent for the price. Clean. Comfortable beds. Hot shower. Friendly staff. No noise in evening.for the price cant complain

The room was very dated , tired and in need of modernising , old non working heaters still attached to the wall , radiators that was not turned on ( were in December ) and all that was in room was a little plug in heater that was not even turned on .. when asked at reception for a second heater to go to room while we went outside to warm up was told the heater would go straight to the room and be turned on so the room was warm on our return .. 1 hour later and we get back into room to find no more heaters .. so went to reception and she said .. oh yeah I forgot I was cooking dinner .. on the morning of check out no sign of life at reception and the lights out and no instructions as to where to leave room card .. Look it’s Blackpool and I get the rooms and prices reflect what you get BUT I also think any paying customer should feel they have get value for money .. and I can’t say I felt that on this occasion .

Booked the hotel after viewing photos online, after booking we received a message advising the hotel was going under renervation and photos reflected the new rooms. I emailed them back to enquire but received no response. The room we were in was pretty dated, bathroom door wouldn't shut, toilet roll handle hanging off the wall. Tiny radiator which didn’t have the power to heat the room. Marks on walls and ceiling which was also damaged, light above the bed didnt work. Dated curtains and wallpaper which was peeling in places and hole in the bathroom ceiling, several pipes exposed out of the floor. We could tell they had tried to make it nice and the two staff members we spoke to were both friendly and helpful. We didnt have the best nights sleep due to the temperature in the room, and noises from doors banging and the generator or extraction unit outside the room making a lot of noise. It is well located, and served its purpose of giving us a place to stay for the night. However we could have stayed at the premier inn for around the same amount, obviously we paid the same as someone in a renervated room and perhaps then would have found it more worth the money. Usually when staying in a hotel we like to spend time in the room to relax and get ready before going out but felt unable to do so. All in all, a bad nights sleep and very over priced in our experiece.

The room looked nothing like the picture on the web site. Mould on the ceiling. Tiny room with tiny bathroom. Shower that leaked. Carpets thread bare. Would not return.

It was certainly an ‘experience’ but not somewhere I’ll be staying again. The rooms in the photo differ greatly from what we experienced. Very uncomfortable bed. Extremely loud hotel until 4am, then after only a few hours sleep, woke up to not even have a working shower. Eventually after 6 minutes of running the water, finally got hot water… but the shower adapter had 2 settings at that point: freezing cold, or scalding hot. Overall, very disappointed.

Hotel is having a make over but ours was one of the original rooms that was tired as were many of the corridors and stairs breakfast was poor

One to avoid. Other than the friendly helpful staff the hotel itself is in dire need of a revamp. The reception and bar area is ok but the rooms are awful, small and damp. The shower didn't work properly and we had to have cold showers. Bed was actually comfortable. Guess we can't complain too much as the price was fairly cheap but we've definitely stayed in nicer guest houses in Blackpool.

Ideal location for sea front, attractions, bars and shopping. Advertised online as double room and most definitely is not. Bed was only a small double and our room only had 1 teacup with 1 teabag and coffee sachet. Shower was cold, had to run water for 15 minutes before it got warm and only 1 big towel, room didn’t look anything like pictures or as described online. Friends shower in the room next door not as pictured either and shower was only a small amount of running water, not enough to shower in.

Overall a very pleasant clean tidy hotel. Entertainment too which is good for residents except those already in bed at half midnight (i was working all day the next day so had gone up about midnight). Would stay again, good room for the price, was only me so booked the single but the hotel upgraded to a small double but perfectly good room.

Hotel was fine, in a good location for main attractions and on a quiet street. Staff very friendly and helpful. If you're looking for a peaceful nights sleep I'd probably avoid due to noise from the bar, however I suspect Blackpool isn't the place to be if you want a good sleep! Lack of available parking also an issue.

Totally unprofessional staff . They didnt have a clue how to run a hotel . No ale in the bar on a friday . No ice . Cheap lemonade from a 2litre bottle that was flat . Dirty glasses. There was a notice in the lift that said 2 people only if there was more than 2 people and the lift breaks down then you will be fined £200 . I was also warned if my suitcase was heavy that could be counted as a person not very welcoming. Dirty pillowcase . The carpets were very dirty , there was a dog biscuit on the floor for 3 days in the pool room . Breakfast was a shambles, cooked in dirty fat , little black bits stuck all over them ,bacon, sausage and hash browns very burnt . The orange juice had black bits in . No water in the urn and no coffee cutlery filthy .

Very friendly staff and welcome to the property.

The room was very dated , tired and in need of modernising , old non working heaters still attached to the wall , radiators that was not turned on ( were in December ) and all that was in room was a little plug in heater that was not even turned on .. when asked at reception for a second heater to go to room while we went outside to warm up was told the heater would go straight to the room and be turned on so the room was warm on our return .. 1 hour later and we get back into room to find no more heaters .. so went to reception and she said .. oh yeah I forgot I was cooking dinner .. on the morning of check out no sign of life at reception and the lights out and no instructions as to where to leave room card .. Look it’s Blackpool and I get the rooms and prices reflect what you get BUT I also think any paying customer should feel they have get value for money .. and I can’t say I felt that on this occasion .

The hotel is run down and the rooms are nothing like whats showing on the pictures the curtain rail was hanging down the windows wouldn't open and mold in the showers not a very clean hotel but the one good thing about the hotel is the staff they were great and very helpful especially Stacey

Staff very friendly and helpful. Continental breakfast great for gluten free. I asked for some gluten free toast and the manager took the time to go and buy a gluten free loaf from the shops. I thought this was extremely kind of them to do this. Entertainment at night was very enjoyable great singer. Would recommend the comfort inn to all my friends and we will return.

Staff and management were excellent, couldn't do enough for you. Also we experienced that they completely care, about their customers, checking on the young people who were staying there, and that they were safe, after being out drinking, all day. I really would like to say thank you. You are a brilliant team that work well together. I would definitely return here again. Breakfast definitely worth having. The staff will make you welcome and that makes a difference 😉

We arrived and couldn’t check in on time as room not ready. Finally got key 1 1/2 hours after check in stated. Got to the room to find stained sheet and cupboards full of half eaten food and stuff left over from last guests (toothbrushes and other items). Toilet was constantly making a noise like it had just been flushed and general furniture in poor condition. A shame really as hotel lounge/ bar was good and staff were very friendly and helpful. Worth also stating that following us raising the issue with room, they rectified this - it was as if our room hadn’t been cleaned at all. Overall without the room issues the location was good and hotel downstairs area good. Was informed renovations are ongoing so could be better in the future but with so many options to choose from, you would have to question a return.

We got rooms that were not cleaned. Both two. Checked in at 8 pm. Not fresh. Then we paid for the late check out in advance, and two, yes TWO, cleaners rushed in, before 12 o’clock, the other one without even knocking on the door. They had no info that we had paid for the late check out. Not fresh either. The rooms were otherwise quite clean and some stuff was friendly.

Fantastic location for a conference at the Winter Gardens. So good to be right on the doorstep so you can pop back between sessions if needed. Very friendly and helpful staff. Room was comfortable and clean but quite tired. Corridors were very narrow and very worn out carpets. Breakfast was okay - but “English and continental” was a stretch. Contknental = toast and cereal: no fruit/pastry etc. Overall very convenient, reasonably comfortable, clean room

Hotel was fine, in a good location for main attractions and on a quiet street. Staff very friendly and helpful. If you're looking for a peaceful nights sleep I'd probably avoid due to noise from the bar, however I suspect Blackpool isn't the place to be if you want a good sleep! Lack of available parking also an issue.

Great place to stay if your visiting Blackpool. Especially great fir being so close to the Opera House Winter Gardens

Great location. Friendly staff. Room was comfortable. Would stay again.

Great hotel and great location really enjoyed our stay and will book again when returning to Blackpool

The hotel is close to Tower and Winter Gardens. Reception and Bar area have been refurbished and the hotel has a well stocked bar. Beds were comfortable and clean but the room and bathroom where rreally dated and desperately in need of updating. We didnt eat the cooked breakfast aa we saw what the people on the next table got served. Not a great continental selection but toast was ok. No hot water for coffee.

Within close walking distance to Blackpool town centre Property is overdue a complete refurbishment. Windows are single glass, some didn't fully close or lock, odd glass pain was cracked. Bathroom outdated.

Great place to stay, wonderful staff and good location. We will return

Perfect distance from town centre. Stayed in room with 2 doubles and a single. The room was clean - as were the beds - and quite spacious. Yes, the furniture is scratched and the carpets need replacing but it was absolutely fine for our needs - we had nothing to complain about. Receptionist was wonderful - I think they are lucky to have her as there was an ignorant man around who I presume was the owner! I think the price should be reduced as there is clearly a need for refurbishment but it was honestly fine for a night.

Fantastic location for a conference at the Winter Gardens. So good to be right on the doorstep so you can pop back between sessions if needed. Very friendly and helpful staff. Room was comfortable and clean but quite tired. Corridors were very narrow and very worn out carpets. Breakfast was okay - but “English and continental” was a stretch. Contknental = toast and cereal: no fruit/pastry etc. Overall very convenient, reasonably comfortable, clean room

Stayed here on the lead up to Christmas as we had a theatre trip at the Winter Gardens booked. The location was absolutely perfect - a 4 minute walk. I was very pleased with the rate, which was reasonable. We used the car park opposite, which cost £16 for 18 hours, which again, I thought was reasonable. The hotel was very welcoming and the staff we came across were all friendly. We (family of four - one adult three children) stayed in a family room (sleeps 5) which was small but functional. It was nicely presented and everything was clean and I was pleased to find coat hangers in the wardrobe as there is nothing more annoying than not being able to hang your clothes up! The communal areas were all nicely presented and clean. The breakfast was good and the service was friendly. All in all really happy with my stay here and would definitely book again.

Good standards. Breakfast very hot and appetising.

Totally unprofessional staff . They didnt have a clue how to run a hotel . No ale in the bar on a friday . No ice . Cheap lemonade from a 2litre bottle that was flat . Dirty glasses. There was a notice in the lift that said 2 people only if there was more than 2 people and the lift breaks down then you will be fined £200 . I was also warned if my suitcase was heavy that could be counted as a person not very welcoming. Dirty pillowcase . The carpets were very dirty , there was a dog biscuit on the floor for 3 days in the pool room . Breakfast was a shambles, cooked in dirty fat , little black bits stuck all over them ,bacon, sausage and hash browns very burnt . The orange juice had black bits in . No water in the urn and no coffee cutlery filthy .

The hotel is close to Tower and Winter Gardens. Reception and Bar area have been refurbished and the hotel has a well stocked bar. Beds were comfortable and clean but the room and bathroom where rreally dated and desperately in need of updating. We didnt eat the cooked breakfast aa we saw what the people on the next table got served. Not a great continental selection but toast was ok. No hot water for coffee.

Hotel is having a make over but ours was one of the original rooms that was tired as were many of the corridors and stairs breakfast was poor

Enjoyed our stay the hotel was warm and clean the staff were great and the breakfast was excellent

Staff very friendly and helpful. Continental breakfast great for gluten free. I asked for some gluten free toast and the manager took the time to go and buy a gluten free loaf from the shops. I thought this was extremely kind of them to do this. Entertainment at night was very enjoyable great singer. Would recommend the comfort inn to all my friends and we will return.

Typical blackpool, great breakfast

The staff were friendly and helpful, the breakfast was nice too

Fantastic location for a conference at the Winter Gardens. So good to be right on the doorstep so you can pop back between sessions if needed. Very friendly and helpful staff. Room was comfortable and clean but quite tired. Corridors were very narrow and very worn out carpets. Breakfast was okay - but “English and continental” was a stretch. Contknental = toast and cereal: no fruit/pastry etc. Overall very convenient, reasonably comfortable, clean room

Stayed here on the lead up to Christmas as we had a theatre trip at the Winter Gardens booked. The location was absolutely perfect - a 4 minute walk. I was very pleased with the rate, which was reasonable. We used the car park opposite, which cost £16 for 18 hours, which again, I thought was reasonable. The hotel was very welcoming and the staff we came across were all friendly. We (family of four - one adult three children) stayed in a family room (sleeps 5) which was small but functional. It was nicely presented and everything was clean and I was pleased to find coat hangers in the wardrobe as there is nothing more annoying than not being able to hang your clothes up! The communal areas were all nicely presented and clean. The breakfast was good and the service was friendly. All in all really happy with my stay here and would definitely book again.