Premier Inns Concord

The room was cozy and comfortable. Plenty of parking. Staff and housekeeping are friendly and professional.Property is very clean and well kept. Thanks so much.

Check-in was terrible. Clerk was behind glass partition and made little effort to properly communicate. The room had no Wifi, no microwave, no WORKING refrigerator, no hair dryer. The bathroom door had been beat in and was repaired in the most bizarre way, instead of being replaced. I don't recommend this hotel - room was still almost $100/night.

They gave someone else a key to our room

The house keeper are very lovely and attentive.The management isn’t so great ,our room wasn’t cleaned in a week by the managers instructions because it’s an Expedia cheaper rate Reservation.Drug users didn’t let us sleep Friday night.

The tv didn't work when I arrived at the room, and the manager said that I must have damaged it and wanted to charge me for it. Even accused me of taking the tv remote and wanting to charge me for that too. I told him I wouldn't go and show him where the remote is in the room, and then he said no , I'll just take your word for it.