Haka House Queenstown

Not bad but people were sleeping in common area (kitchen and dining) made it uncomfortable for us, not enough showers

Great location and comfortable beds! The staff are super nice and helpful (booked through a third party and there were some discrepancies but Haka House resolved them separately with the third party). Enough showers/bathrooms so we never had to wait. Only complaint is that our room was next to the lounge and that door is closed in the evenings (propped open during the day), which meant whenever ppl came and went at night, it kept slamming due to the door mechanism. Just bring ear plugs and you'll be fine.

The hotel is located a bit outside of town, and since there's a main road right in front, you can hear some traffic noise. Like other HAKA properties, check-in is fully automated and self-service. However, there's a curfew and a PIN code required for the entrance door. This information was displayed at the reception, but I wasn’t aware of it. When I returned around 8 p.m., I couldn’t open the door and had to ask another guest inside to let me in. It made me feel that there was a lack of clear information regarding the absence of on-site staff. The room I was assigned was a semi-basement unit facing the street, while the staff room was on the second floor—which made me wonder about the room assignment. My bed was on the top bunk, but there was a large gap between the bed and the wall. Small items would fall through the gap; in fact, a 500ml plastic bottle dropped and hit the light on the lower bunk. I understand that room layouts may vary, but I believe it would be safer if this gap were filled or minimized. The small storage basket near the outlet was better than nothing, but I was still concerned about items falling. That said, the shower and toilet facilities were well-maintained and I appreciated that. While I’ve pointed out a few issues, in terms of cost-performance, this hotel is hard to beat. I would still recommend it to others.

Great place to stay if you are looking for cheap and quiet accomodation within Queenstown . The facilities are great, have more than 4 toilets and showers, 2 kitchens and a lounge room. Staff are nice and helpful, security is ok, cleanliness is good- staff always vaccuum floor, clean kitchens and toilets. The only problem is noise insulation, I can always hear moving noise from other lodgers while sleeping. Generally deserves 4.8 out of 5 stars in my opinion.

They tidy up the pantry every day

Yes, my reservation included parking, however reception asked me to pay $15/each night. Guy called hotel manger and problem was resolved- but insisted that parking is additional to room charges.

Terrassenbereich und Aufenthaltsraum gemütlich und großzügig, mehrere Bäder, online Check in/ out, bequemes Bett - Leider in der ersten Nacht hatten die Mitarbeiter eine fette Party, sodass wir kaum schlafen konnten, Parkplatz kostenpflichtig

Parking was because of some ongoing construction not great. But the accommodation itself was gteat

It's obviously a budget option catering to backpackers and younger workers, but it's clean, friendly and central. There's a bit of demand on the shared bathrooms, but nothing you wouldn't expect from accommodation of this type. I would happily stay again.

They had Lord of Rings on dvd in the lounge

Ok but two things were lacking. Wet floors in bathrooms. Lack of space for luggage in dorm😊

中心地に近く、空港からのバス停にもすぐ近く、スーパーもすぐ近いため立地はとてもいい。 キッチンは清潔に保たれてました。ドミトリーの部屋も、比較的、清潔でした。スタッフは親切でした。 ドミトリーの2段ベッドの階段が急になため、上がるのが少し大変でした。

Great place to stay if you are looking for cheap and quiet accomodation within Queenstown . The facilities are great, have more than 4 toilets and showers, 2 kitchens and a lounge room. Staff are nice and helpful, security is ok, cleanliness is good- staff always vaccuum floor, clean kitchens and toilets. The only problem is noise insulation, I can always hear moving noise from other lodgers while sleeping. Generally deserves 4.8 out of 5 stars in my opinion.

They tidy up the pantry every day

Tidy and friendly

Good location, and clean and comfortable. But don't expect to get much sleep. Quiet hours (10 p.m. - 7 a.m.) are neither respected or enforced. (We saw too late that there is a number to call to report noise, but guests shouldn't have to do a staffer's job, anyway). Our three nights there were like staying in a frat house -- loud partying and music until well after midnight, including one night until 4 a.m. Never again for us.

Room was clean but bathrooms not very clean. Very noisey. From first floor you can hear people upstairs, doors opening and closing. Not super close to down town. Was expensive in comparison to other hostels j stayed at which were much more modern, clean and close to downtown. Front staff super nice and welcoming.

Was very noisy, curtains hanging off, not very clean paint cracked on window frame, communal shower dirty

It was very difficult to find the lodge as there has been construction around. Took us 20 mins to find that place at night. When we got in, we spent another 30 mins trying to figure out why our power points aren’t working. We tried ringing night shift manager and it goes straight into the mail box? We were exhausted at the time and just wanted to relax and CHARGE our phone!!! Turns out the main switch on the switchboard WAS NOT turned on… HOW COULD A GUEST KNOW THIS??? The bathroom. Again, shower does not work. We did not take a shower that night!! On top of that when we got into bed. Bedsheet has the previous customers hair!!! HOW GROSS. THEY DID NOT EVEN CHANGE THE BEDSHEET! I’ve never left a bad review. This is my first time and I will never go back again. The only good thing about the place is. Easy location. Very central.

I didn’t realise check in was until 6pm was stressing out that we wouldn’t be able to get in because we were travelling over, my cousin was in Queenstown and she called them up got everything sorted and gave us the key and everything was absolutely perfect so thankful for that. The stay was awesome perfect sized room for me and my friend nice and tidy, really comfortable and staff in the morning were super friendly!! Definitely recommend staying here

Ok but two things were lacking. Wet floors in bathrooms. Lack of space for luggage in dorm😊

Good location, close to town’s amenities. Very noisy

中心地に近く、空港からのバス停にもすぐ近く、スーパーもすぐ近いため立地はとてもいい。 キッチンは清潔に保たれてました。ドミトリーの部屋も、比較的、清潔でした。スタッフは親切でした。 ドミトリーの2段ベッドの階段が急になため、上がるのが少し大変でした。

Great location and comfortable beds! The staff are super nice and helpful (booked through a third party and there were some discrepancies but Haka House resolved them separately with the third party). Enough showers/bathrooms so we never had to wait. Only complaint is that our room was next to the lounge and that door is closed in the evenings (propped open during the day), which meant whenever ppl came and went at night, it kept slamming due to the door mechanism. Just bring ear plugs and you'll be fine.

객실이 너무 시끄러워요

Great location and quiet. Lots of areas to sit outside of room.

The hotel is located a bit outside of town, and since there's a main road right in front, you can hear some traffic noise. Like other HAKA properties, check-in is fully automated and self-service. However, there's a curfew and a PIN code required for the entrance door. This information was displayed at the reception, but I wasn’t aware of it. When I returned around 8 p.m., I couldn’t open the door and had to ask another guest inside to let me in. It made me feel that there was a lack of clear information regarding the absence of on-site staff. The room I was assigned was a semi-basement unit facing the street, while the staff room was on the second floor—which made me wonder about the room assignment. My bed was on the top bunk, but there was a large gap between the bed and the wall. Small items would fall through the gap; in fact, a 500ml plastic bottle dropped and hit the light on the lower bunk. I understand that room layouts may vary, but I believe it would be safer if this gap were filled or minimized. The small storage basket near the outlet was better than nothing, but I was still concerned about items falling. That said, the shower and toilet facilities were well-maintained and I appreciated that. While I’ve pointed out a few issues, in terms of cost-performance, this hotel is hard to beat. I would still recommend it to others.

Great place to stay if you are looking for cheap and quiet accomodation within Queenstown . The facilities are great, have more than 4 toilets and showers, 2 kitchens and a lounge room. Staff are nice and helpful, security is ok, cleanliness is good- staff always vaccuum floor, clean kitchens and toilets. The only problem is noise insulation, I can always hear moving noise from other lodgers while sleeping. Generally deserves 4.8 out of 5 stars in my opinion.

Room was clean but bathrooms not very clean. Very noisey. From first floor you can hear people upstairs, doors opening and closing. Not super close to down town. Was expensive in comparison to other hostels j stayed at which were much more modern, clean and close to downtown. Front staff super nice and welcoming.

I guess I should be happy that I had a room in Queenstown. To be clear I didn’t realize that when I booked this that’s it’s a hostel. I just feel it’s ridiculous to pay $289 Cdn as single person and get almost 0 amenities. The bed was excellent but it was a very hot room with no air conditioning only a small fan to move the air. I had no choice but to leave the windows open but my room faced the Main Street so it was very noisy. The curtains were falling down as the rod is not astrong enough to carry the heavy drapes. There also is no bathroom in the room and you have to use a shared bathroom. I have been paying approximately the same price in other busy tourist locations and this room definitely doesn’t meet the standards set by other places.

3일 묵는동안 잠을 한번도 잘 잔적이 없어요. 12시까지 요리하는사람, 10시 넘어서 조용히 해달라고 하니 창문근처에서 일부러 떠들고 방 쿵쾅거리며 2시간동안 시끄럽게 하는 사람등, 이모든걸 숙소 직원들도 들었음에도 관리가 전혀 되지않습니다. 술취한사람들이 새벽에 돌아다녀요. 이 모은

Great location and comfortable beds! The staff are super nice and helpful (booked through a third party and there were some discrepancies but Haka House resolved them separately with the third party). Enough showers/bathrooms so we never had to wait. Only complaint is that our room was next to the lounge and that door is closed in the evenings (propped open during the day), which meant whenever ppl came and went at night, it kept slamming due to the door mechanism. Just bring ear plugs and you'll be fine.

スタッフが親切

The hotel is located a bit outside of town, and since there's a main road right in front, you can hear some traffic noise. Like other HAKA properties, check-in is fully automated and self-service. However, there's a curfew and a PIN code required for the entrance door. This information was displayed at the reception, but I wasn’t aware of it. When I returned around 8 p.m., I couldn’t open the door and had to ask another guest inside to let me in. It made me feel that there was a lack of clear information regarding the absence of on-site staff. The room I was assigned was a semi-basement unit facing the street, while the staff room was on the second floor—which made me wonder about the room assignment. My bed was on the top bunk, but there was a large gap between the bed and the wall. Small items would fall through the gap; in fact, a 500ml plastic bottle dropped and hit the light on the lower bunk. I understand that room layouts may vary, but I believe it would be safer if this gap were filled or minimized. The small storage basket near the outlet was better than nothing, but I was still concerned about items falling. That said, the shower and toilet facilities were well-maintained and I appreciated that. While I’ve pointed out a few issues, in terms of cost-performance, this hotel is hard to beat. I would still recommend it to others.

Good location, and clean and comfortable. But don't expect to get much sleep. Quiet hours (10 p.m. - 7 a.m.) are neither respected or enforced. (We saw too late that there is a number to call to report noise, but guests shouldn't have to do a staffer's job, anyway). Our three nights there were like staying in a frat house -- loud partying and music until well after midnight, including one night until 4 a.m. Never again for us.

トレッキングの前後の宿泊で利用したが、トレッキング中の荷物を預かってもらえなく残念であった。

Room was clean but bathrooms not very clean. Very noisey. From first floor you can hear people upstairs, doors opening and closing. Not super close to down town. Was expensive in comparison to other hostels j stayed at which were much more modern, clean and close to downtown. Front staff super nice and welcoming.

トレッキングの前後に宿泊したが、トレッキング中に荷物を預かってもらえない。 トレッカーの利用が多い町で、他所の宿は預かってもらえたようで、もう利用したくない。

It was very difficult to find the lodge as there has been construction around. Took us 20 mins to find that place at night. When we got in, we spent another 30 mins trying to figure out why our power points aren’t working. We tried ringing night shift manager and it goes straight into the mail box? We were exhausted at the time and just wanted to relax and CHARGE our phone!!! Turns out the main switch on the switchboard WAS NOT turned on… HOW COULD A GUEST KNOW THIS??? The bathroom. Again, shower does not work. We did not take a shower that night!! On top of that when we got into bed. Bedsheet has the previous customers hair!!! HOW GROSS. THEY DID NOT EVEN CHANGE THE BEDSHEET! I’ve never left a bad review. This is my first time and I will never go back again. The only good thing about the place is. Easy location. Very central.

I didn’t realise check in was until 6pm was stressing out that we wouldn’t be able to get in because we were travelling over, my cousin was in Queenstown and she called them up got everything sorted and gave us the key and everything was absolutely perfect so thankful for that. The stay was awesome perfect sized room for me and my friend nice and tidy, really comfortable and staff in the morning were super friendly!! Definitely recommend staying here

Nice kitchen. Walking distance to shopping area.

Good location, close to town’s amenities. Very noisy

Great location and quiet. Lots of areas to sit outside of room.

The hotel is located a bit outside of town, and since there's a main road right in front, you can hear some traffic noise. Like other HAKA properties, check-in is fully automated and self-service. However, there's a curfew and a PIN code required for the entrance door. This information was displayed at the reception, but I wasn’t aware of it. When I returned around 8 p.m., I couldn’t open the door and had to ask another guest inside to let me in. It made me feel that there was a lack of clear information regarding the absence of on-site staff. The room I was assigned was a semi-basement unit facing the street, while the staff room was on the second floor—which made me wonder about the room assignment. My bed was on the top bunk, but there was a large gap between the bed and the wall. Small items would fall through the gap; in fact, a 500ml plastic bottle dropped and hit the light on the lower bunk. I understand that room layouts may vary, but I believe it would be safer if this gap were filled or minimized. The small storage basket near the outlet was better than nothing, but I was still concerned about items falling. That said, the shower and toilet facilities were well-maintained and I appreciated that. While I’ve pointed out a few issues, in terms of cost-performance, this hotel is hard to beat. I would still recommend it to others.

Good location!

De weg ervoor was opgebroken, het was echt moeilijk om het te vinden. En mail erover had makkelijk geweest. Het hostel zelf was een beetje gedateerd.

Great location, close to main services and pick up points. Great for backpackers

Room was clean but bathrooms not very clean. Very noisey. From first floor you can hear people upstairs, doors opening and closing. Not super close to down town. Was expensive in comparison to other hostels j stayed at which were much more modern, clean and close to downtown. Front staff super nice and welcoming.

立地がいいです。 個室はシャワールームの隣で便利でした。 泊まるだけ、と考えると十分でした。

It was very difficult to find the lodge as there has been construction around. Took us 20 mins to find that place at night. When we got in, we spent another 30 mins trying to figure out why our power points aren’t working. We tried ringing night shift manager and it goes straight into the mail box? We were exhausted at the time and just wanted to relax and CHARGE our phone!!! Turns out the main switch on the switchboard WAS NOT turned on… HOW COULD A GUEST KNOW THIS??? The bathroom. Again, shower does not work. We did not take a shower that night!! On top of that when we got into bed. Bedsheet has the previous customers hair!!! HOW GROSS. THEY DID NOT EVEN CHANGE THE BEDSHEET! I’ve never left a bad review. This is my first time and I will never go back again. The only good thing about the place is. Easy location. Very central.