Vivatel Kuala Lumpur

Good breakfast

I am coming to this hotel about once a year since 2017. Rooms are spacious and clean. I had the Junior Suite and I enjoyed having a proper desk, a separate simple seating area, and a kitchen with flowing water. The attached shopping mall has degraded a bit since pre-covid times and dining options there are very limited now. Anyhow, there is local food in easy walking distance, and a large, modern shopping mall with plenty of dining options a 15 minute walk away. Breakfast in the hotel I like less and less though, as variety and quality have degraded over time, eg only Cafe Americano from the machines, blue-ish scrambled eggs, and resupply problems at the buffet from 07:15 onwards.

Breakfast Buffet was really good. Room was decent. Staff were good but could be better.

ok

Need more customer service