Sofitel Kunming

Très bon hôtel, un poil vieillissant : personnel d'accueil très sympathique, grande chambre confortable (malgré le lit trop mou). 2 points noirs et incompréhensibles : les vestiaires de la belle piscine intérieure étaient très sales, notamment les douches ; et le service du restaurant Kwee Zeen est catastrophique. Le buffet est magnifique, mais il n'y a pas de réassort. Les stands sont mal tenus, il manque parfois des couverts pour se servir mais surtout, le restaurant est sensé fermer à 21h30, mais cuisiniers comme serveurs commencent à ranger et nettoyer dès 20h... Dommage...

Localização boa. Estritura di hotel excelente, com quartos enormes com acesso duplo ao banheiro

An excellent stay at Sofitel Kunming. The services are awesome & my room is very clean. A very convenient location as well. Their staff, Jessica is a very outstanding person. She helped me booked my roundtrip train tickets from Kunming to Dali. And more. She is a very responsible & helpful individual. I'd like to give her a 5 Stars out of 5 for her remarkable service as well. I really appreciate everything that she has done. I will stay in Sofitel Kunming again in the future when I'm back.

Excellent service, very clean and the breakfast buffet was superior

There are many details of this hotel that we find exceptional. First of all, the elevators offer indication as to which one is approaching your floor for the up or down direction you want to go to and they are very quiet. Secondly, they have all the in-suite accessories that you can think of, from full sets of chinaware, glassware and cutlery to complete set of stationary. For a bonus, our 270 degree view suite offers great night view of the city. Last but not least, staff we have encountered, from restaurants to the front desk, are all highly courteous and professional.