Hilton Shijiazhuang

Lack of information about services I.e. the restaurant choices, who is eligible to access to executive lounge. No hotel map can be found. Lack of training in customer service from staffs. Not every greeter open the door for the customers when you tried to get in and get out the car. The receptionists are very passive, lack of knowledge about the hotel. The executive room is small. No much western food choices, no cheese, no hot oatmeal, no bananas, salads dressing is Chinesenized, Italian dressing tastes like soy sauce, Omelette tastes like sponge. Bakeries don’t taste freshly made. Overall, if that hotel considers as five star hotel, in my opinion, it is over rated.

乾淨的客房、服務人員

Very good

We had a lovely stay. The room was quite comfortable, although the bed was a little too soft. The hotel is very well maintained and clean. There's a shopping mall just a 5-minute walk from the hotel that has lots of great restaurant choices. The subway is close, and it's also very convenient to get a taxi. Great swimming pool. Excellent shower in the room as well. I would stay at the Hilton again.

I was there for a business trip and it is very amazing hotel at that area, never think and book this hotel.