Arenaa Star Hotel

The staff has never cleaned my room. I can see dust and hair on the floor everyday. They have never spent time cleaning the toilet. Toilet is mouldy. I have never seen the staff change the bed sheet and pillow cases when someone check out. This is the most dirty hotel that I have ever stayed. I am not coming back and wiĺl leave negative feedback on Google review and trip advisor.

The only great thing was breakfast included and cheap accommodation. By day 2 our aircon was leaking down thd wall. We got upgraded to the honeymoon suite which had a light that wouldnt turn off. I told reception and they said theyll send maintenance up. Maintenance never came. 1 towel per day, which wasnt convenient as my partner and i used gym everyday. Gym and pool area run down, chairs and equipment broken. You have to ask staff to turn on electricity to gym. Sometimes no staff would show up to turn on electricity. Room was not clean. Thing's broken and dirty.

The bugs were a little bit too many.

The property condition was poor, and the breakfast was very bad, even the coffe and tea were very cold each day.

Nettes Personal, gute und zentrale Lage, Frühstück war auch okay.