歌劇院飯店

I liked the hotel and the hospitality, but it is not the safest area to be in night if you’re coming back to the hotel late. The hotel has a very small gated parking lot but its first come first serve.

I really enjoyed my stay at the hotel, the rooms are so spacious and generally clean; the breakfast was healthy and balanced. The room also had a fridge and microwave which I was pleasantly surprised about :-) Staff were very kind, friendly and welcoming. The hotel is a 3 min walk from the subway station so I used the subway during my whole trip. I also enjoyed making use of the gym on the 2nd floor which had variation of equipment. My only negatives were that the corners of the rooms had a little dust which the vacuum cleaner misses, the treadmill has a tear in it and the fact that this is a very rough neighbourhood with drug abuse/poverty etc. I travelled alone and was not afraid and it's important to note there are deprived and developing areas in EVERY city, however I would understand why another person would be apprehensive about walking around the local area

Very nice hotel. Just parking is limited.

Hard parking , not always available at the hotel. Very tight parking lot . Killed 4 bugs in the room in 2 nights.

Lovely hotel! Clean, great staff, good breakfast (complimentary). Nice little fitness center also. One treadmill does need to be replaced though since it feels like you’re walking/running on a trail. We were grateful to have parking in a locked lot which has limited space. Beds were very comfortable and it was nice to have a fridge & microwave. Only downside of the whole experience was the area - didn’t feel very safe & lots of trash everywhere. On the upside, the subway was only a couple blocks away and it was convenient to take to Manhattan. We plan to come to the hotel again next time we are in NYC.

Very nice rooms, with high ceiiings. Cool that it used to be an opera house where Marx Brotherds, Harry Houdini and others performed. Just 2 blocks from the subway. BUT: area is not appealing, and no good dining or shopping to walk to. Also, neither of the 2 treadmills in the fitness center was working. Because of the neighborhood, would not stay here again.

Excellent. Great service. Appreciated the breakfasts. Staff are very nice. Area is sketchy but fine. There is limited parking at the venue (call ahead and ask if there is space). Rooms are spacious and clean. Bring your own soap (we did not like the dispensers - they are a bit hard to use). Close to metro.

We were checking in around 6:30 on a Wed. I called for help with parking and the staff directed me to the parking garage over the supermarket across the street, but it said it closes at 10 pm and cars left would be booted. The traffic was very dense and we called back and a staff member went out back of the hotel, where there are a few parking spaces. He said one was open and directed us to the parking lot behind the hotel. He was comforting to me when I had never visited the Bronx before. I was pleased for the warm welcome.

a wonderful find in the Bronx! Small/tight parking lot but other than that...perfection

2nd time staying there it’s the most convenient to my warehouse. Parking is limited so get there early. Krystal at the front desk is amazing. Get her a scoop of cookies and crème from across the street.

There was water dripping from the two ceiling light fixtures in the bathroom when the occupant above our unit took a shower or bath. I called and got a refund on the room and was moved to another room. However, it was distressing to have to see water leaking like that. There are no good restaurants nearby. The rooms are spacious and otherwise okay.

Hard parking , not always available at the hotel. Very tight parking lot . Killed 4 bugs in the room in 2 nights.

Clean room and very friendly staff.

Checked in my room, first thing was to inspect the bed. Complete fail. Black pepper packet, hair, and what looked like blood stains( video attached) were huge. Called to report it and the person they sent laughed my face and said well it’s just the mattress cover. He called someone else and when he came he changed my room. 2nd room the bed had hair, fridge was hot, WiFi was horrible(couldn’t work) lost money the hand soap, shampoo, conditioner dispensers had mold(pictures attached). Spoke with management upon checking out, and was compensated $35 along with the excuse that the staff was new. I will not stay here again, and will also warn people through my blog and social media about this place.

The room was very spotless and staff was very welcoming

Yes, the room cleanliness and quiet was out of this world good.

Hotel was great! The staff were friendly and helpful. The room and common areas were clean. Would stay here again.

This was the absolute cleanest property that I have ever stayed at in New York. The staff was great and the entire place was spotless. The neighborhood around the hotel is not the best. Not anything the hotel can do about it though. But once you walk through the doors, it is a very nice relaxing experience.

Dusty room caused me to cough most of the night. You could see the dust when you looked up at the light. The a/c was old and needs to be replaced. It took forever for the room to cool. The shower is not being properly cleaned.

Very clean,

Love love love this hotel. Stayed for a weekend with my partner. It was a beautiful, comfortable and clean stay. The bed was super comfy and the room was spotless. Breakfast options were okay, fruit, yogurt and bagels - but the breakfast area tended to be crowded. Maybe go early if you’re planning on breakfast. The only downside of the stay was the location. Located in a very unsafe neighborhood. Trash, drugs and bums litter the sidewalk out front. Do not recommend just strolling the neighborhood. It was also very noisy from the street all night long, so if you’re a light sleeper you’re not getting much rest. Sirens went off every 3 minutes. All in all, it was a great stay within the hotel itself. Would definitely recommend a stay here, just beware of location.

The property is lovely, and well designed. Rooms are spacious with high ceilings and marble bathroom counters. My room was extremely comfortable. I have had neck fusion surgery, and needed firmer pillows. 2 perfect pillows arrived within 10 minutes. Breakfasts are not what im used to... which isnt a bad thing. I generally have a protein shake in the morning. At the Opera House they offer a wide selection of pastries, excellent coffee, several juice selections and eggs. All very tasty. I can only say that ive already booked my next stay!

Heat did not work consistently, wasn't many outlets in the room. Desk chair was way too low wasn't able to work comfortably. Overall was an ok experience. Repeat visit not likely. But appreciate staff's kindness and professionalism.

Room needs better lighting, television's remote doesn't properly, goʻd breakfast, perhaps vege option? Nice room but the rug appears to be wornout. Still,, my stay comfortable and the staff is really helpful.

The service and WiFi is bad !

The rooms are clean and comfortable but I had better expectations about breakfast and the location. It's very noisy at night and the surrounding neighborhood is very dirty.

The hotel was very nice! The room was huge. The beds were very comfortable. Coffee, tea and hot chocolate available 24/7 was a very nice touch. My only complaint was that the room did not have a full-length mirror. Would I stay there again...ABSOLUTELY!

The facility is a bit old but well renovated and maintained. The breakfast was enjoyable, especially the bread, which was delicious and made the mornings pleasant. While the surrounding area is somewhat noisy and not very clean, with limited restaurants and grocery stores, the hotel is conveniently located near a subway station. However, the air-conditioning didn’t work properly and the room was quite cold. Although a mechanic came to check it, the issue returned shortly after. Unfortunately, I caught a cold due to the low temperature during my stay. The hair dryer was also broken, but when I informed the front desk, they promptly provided a replacement, which I appreciated.

Wonderful and professional customer service. The Opera House has been nicely restored, the rooms are small square footage but the very high ceilings make it feel bigger. There are small refrigerator and microwave units in the room. Be aware that it is close to a hospital and sirens abound. The surrounding neighborhood doesn’t seem safe to walk.

The rooms are very spacious

The staff is wonderful the manager Zue is the Bomb !

Opera House Hotel is a nice hotel in a sketchy neighborhood. It’s attractive, clean, comfortable, affordable and safe. The staff are FANTASTIC! I can’t thank the desk staff enough for Joe warm, friendly and helpful they were. They went beyond the call of duty, even helping my friend, who’s from a different country, change his plane flight.

The staff was nice and very helpful..

excellent service

The staff was amazing, also I love the fact that most stores are walkable distance. Room is always clean

Staff was very disrespectful thank goodness I wasn’t out of town and I could just go back home because that really would’ve be an inconvenience for me I had my 1 year old out at 11:30 will never be returning could be an inconvenience for out of town travelers

The property was good and clean. Spacious room. We had a very poor experience with front desk person. Checked in late night due to delay in flights. That person went off the handle and started cussing in front of kids. Spoke to the GM Emilio in AM who was very kind to give a good listen and promised to address it appropriately. Hence 3 stars. Also do not want that one person to reflect on rest of the staff. In most industries this kind of behavior would be classified as violence towards customer and would get a person loose his/ her job.

Awesome staff! Really cool hotel!

The staff was very professional and courteous.

Excellent, friendly staff

Love love love this hotel. Stayed for a weekend with my partner. It was a beautiful, comfortable and clean stay. The bed was super comfy and the room was spotless. Breakfast options were okay, fruit, yogurt and bagels - but the breakfast area tended to be crowded. Maybe go early if you’re planning on breakfast. The only downside of the stay was the location. Located in a very unsafe neighborhood. Trash, drugs and bums litter the sidewalk out front. Do not recommend just strolling the neighborhood. It was also very noisy from the street all night long, so if you’re a light sleeper you’re not getting much rest. Sirens went off every 3 minutes. All in all, it was a great stay within the hotel itself. Would definitely recommend a stay here, just beware of location.

It was conveniently located to the subway and just a couple of stops away from Yankee stadium.

Subway convenience.

Very nice rooms, with high ceiiings. Cool that it used to be an opera house where Marx Brotherds, Harry Houdini and others performed. Just 2 blocks from the subway. BUT: area is not appealing, and no good dining or shopping to walk to. Also, neither of the 2 treadmills in the fitness center was working. Because of the neighborhood, would not stay here again.

Overall cheap and straightforward. Surrounding area is not safe.

The hotel rooms are comfortable, well apportioned, and the staff was friendly and responsive. It was clean and well maintained. There is a continental breakfast in the mornings, and the hotel was surprisingly quiet. The only concern for us was location-related. Although we felt reasonably safe our entire stay, this hotel sits close to both a major juvenile detention facility and and a police station. The neighborhood is economically disadvantaged and can be pretty rough. If you can hang with the neighborhood, there are a lot of pluses. It is less than 2 blocks from the subway, which will allow you to travel around the NYC metro inexpensively. There are also several neighborhood restaurants - the Peruvian one is particularly good - and a small grocery store where you can pick up necessities for reasonable prices. There is also a delightful boba tea place right next door, and a Dunkin' across the street for your caffeine needs.

Excellent hotel in a bit of a rough area, but inside, it’s an oasis. A quiet hotel, good breakfast, consistently good service.

Nice clean hotel, friendly staff. Not the best location as it is not very close to walk to sites, but easy to take train or uber

This is a beautiful, historic hotel. The staff were friendly and helpful. The surrounding neighborhood is a bit rough and we didn’t feel comfortable walking about. We did walk to the nearby subway station during the day and it was fine.

Hotel was great…we thought it was a bit closer to Manhattan but we utilized the subway to get back and forth quite easily most of the time. The neighbourhood is not nice, it’s pretty sketchy but we didn’t feel “unsafe” but I wouldn’t be hangin around outside after 11:00 PM

Love love love this hotel. Stayed for a weekend with my partner. It was a beautiful, comfortable and clean stay. The bed was super comfy and the room was spotless. Breakfast options were okay, fruit, yogurt and bagels - but the breakfast area tended to be crowded. Maybe go early if you’re planning on breakfast. The only downside of the stay was the location. Located in a very unsafe neighborhood. Trash, drugs and bums litter the sidewalk out front. Do not recommend just strolling the neighborhood. It was also very noisy from the street all night long, so if you’re a light sleeper you’re not getting much rest. Sirens went off every 3 minutes. All in all, it was a great stay within the hotel itself. Would definitely recommend a stay here, just beware of location.

The staff is very nice! Hotel room was clean. Could update some pillows. Breakfast is amazing! Coffee machine is delicious! Thank you!

Pretty good for the price. Breakfast is rather lacking and finishes quickly. The outside area is not particularly pretty

No hot breakfast,,, sucks

Good central location to access the city. Good size room Decent breakfast. No waffles or sausages if you are looking for that but good bagels and muffins

Delicious breakfast. Tea, chocolate, cofee and cookies 24/7. Very clean. Great staff.

Eggs and bacon or sausage should be offered for breakfast...

Lovely room just a two minute walk from subway. I was slightly disappointed in the breakfast options (hard-boiled eggs, bread-based products, yogurt, cereals), given the glowing reviews. The 24-hour coffee/latte/hot choc machine won the day. Great stay overall.

Was a quick stay— only one night, as I was in NY for work. The check-in was quick and efficient, front desk recommended a place to eat as well. The hotel is walking distance to not only the subway but a lot of other businesses, so the location is nice. The room was clean and spacious for a NY hotel. The only “complaints” I’d add is that the toilet, not the seat, but the toilet itself kept moving when I used it. And I wish they had a hot breakfast, but the fruits were fresh, so I took some and left for work. Overall, would come back again.

Such a rich history in this hotel the staff is friendly and hospitable the hotel is very clean loved the 24 hour coffee and tea and hot chocolate available breakfast was satisfactory