Hotel Convento Aracena & SPA

El desayuno espectacular, en el aspecto de productos de calidad... Huevos fritos camperos, jamón serrano al corte, zumo de naranja recién exprimido, fresas y fruta fresca y de temporada

Our room was great except for the lighting which could be improved. In particular there is a desk and tea making area in a dark corner under the stairs and there is no light over the desk. I would have liked more power sockets near the bed, The bathroom was good except that there was a lot of space wasted on having two sinks and yet there was no flat surface to put anything on. We moved a bedside table from upstairs to use. We liked the secure parking and enjoyed the breakfast. the restaurant doesn't open until 8.30 pm which I know is not unusual in Spain but it would have been nice to be able to get something to eat in the bar. The hotel is convenient for the town and for going out walking which was our reason for being there.

Todo muy bien. Volveremos

La habitación, el desayuno

We booked a SPA hotel but Spa was not operational. The hotel did not inform us before arrival despite knowing about that for several days. When we asked at check-in the person at reception effectively said ‘it’s not our problem’ and was really quite rude and unwelcoming. That was a shame because it created a very poor impression and made us feel unwelcome when there was no need. Simple caring customer service could have handled it. Hats off to Expedia who helped to make amends. As for the hotel, it’s really very nice, but I think it cares more about itself than its customers