Name: Elaf Bakkah Hotel
Address: Mahbas Al Jin, La Mecque, La Mecque, SA
Price range: 31 $US–51 $US per night
Rating: 7.95

Ce qu'en disent des voyageurs

L'hôtel Elaf Bakkah reçoit souvent des éloges pour son accès rapide aux bus desservant Al Haram et, de manière générale, pour son personnel agréable. Les avis mentionnent également l'affluence de l'environnement et les limitations des navettes pendant les périodes de pointe telles que le Ramadan et l'Aïd.

Les commentaires sur la propreté sont mitigés, allant de chambres impeccables à des plaintes concernant des moquettes sales ou vieillissantes, des odeurs, des drains bouchés, des insectes, ainsi qu'un service de ménage manquant ou retardant le nettoyage. Les chambres sont petites et datées, avec un contrôle limité de la température, du bruit de la rue occasionnel et une connexion Wi-Fi dans la chambre systématiquement médiocre. Le petit-déjeuner et les options buffet suscitent à la fois des compliments pour la variété et des critiques concernant le choix limité et l'hygiène. Attendez-vous à un séjour économique privilégiant l'accès aux bus plutôt que le luxe.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

L'accès aux bus publics et aux navettes vers le Haram est un avantage majeur, souvent fréquent et disponible 24h/24, mais plusieurs avis signalent de longues attentes, une foule importante, un service payant ou suspendu pendant le Ramadan/Aïd et une disponibilité irrégulière.

Avis de voyageur à ce sujet

8

Mohamed S

22 juil. 2023

·

A séjourné 2 nuits

Better rates with 24/7 free access to haram

6

Mohammad

27 mars 2023

·

A séjourné 5 nuits

The price was excellent. Please keep your expectations very low. The rooms need updating and cleaning. Transportation by bus takes about 2 minutes. If your a couple or single, worth the savings as bus is very inconvenient. You end up waiting 20-30 minutes. If you have kids, stay away!

8

MUHAMMAD

20 mai 2024

·

A séjourné 3 nuits

Overall it was great but free shuttle service to Haram the Mecca mosque is not always available as per there time. U have to take the cab.

10

Mohammad

30 juin 2025

·

A séjourné 3 nuits

Excellent Property!! Bus Services to Haram As Well Organized In Timely Manner.

10

Azouigui

25 sept. 2025

·

A séjourné 3 nuits

Very good hotel with bus station right below

10

Dalia

13 janv. 2024

·

A séjourné 3 nuits

Service was great. Staff very friendly and helpful. Location was excellent, with buses running to the Holy Mosque 24/7. There is some shopping nearby too. Breakfast was great, with different items every day.

2

Fadilat

2 avr. 2025

·

A séjourné 6 nuits

Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.

8

Iqbal

2 mars 2023

·

A séjourné 1 nuit

Hotel building and staff are good and friendly - Breakfast served with limited options. Hotel little far from Grand Mosque. To get to Grand Mosque requiring to hop on to Hotel bus that drop far from first entry gate you can find to enter to Grand Mosque - Buses take time to arrive and comeback - Buses wait at each point for passengers before take off - Hard to get to hotel either from inside of Macca or from Airport as location of hotel is located on very crowded, small street causing traffic jam and not very convenient location if you are in hurry.

10

Waleed

24 mars 2025

·

A séjourné 5 nuits

Great service and convenient location to the Haram the buses are very close and around the clock.

8

Muhammad Agus

24 avr. 2023

·

A séjourné 4 nuits

During Ramadan, the shuttle bus to Haram pays 8.5 sar. during Eid, there is no shuttle bus, if you want to go to the Haram you can use a taxi. the shuttle bus is available again on the third day of eid

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est inégale : certains clients ont trouvé les chambres très propres, tandis que d'autres signalent des moquettes sales ou vieillissantes, des odeurs, des drains bouchés ou des fuites, des insectes et un service de ménage qui saute ou retarde le nettoyage.

Avis de voyageur à ce sujet

6

Mohammad

18 mars 2023

·

A séjourné 3 nuits

Overall not bad Hotel getting old Staff cooperative Cleanliness is major issue Food is reasonable

10

Azouigui

29 sept. 2025

·

A séjourné 2 nuits

Très beau hôtel, personnel adorable, propreté irréprochable, très bien placé avec des commerces a proximité et l'arrêt de bus juste devant pour aller a la mosquée Al Haram... Rien a dire!

2

Rafat

9 janv. 2026

·

A séjourné 5 nuits

Rooms not serviced. Multiple issues

8

Kazim

3 févr. 2026

·

A séjourné 4 nuits

The washroom drain was clogged all the time.

6

Husna

1 janv. 2024

·

A séjourné 3 nuits

This place is okay if u don’t care about hygiene. I mean the bathroom was not clean at all. We were there for umrah so we were okay with whatever we got. But the bathroom shower was so dirty and all the water leaked out of the shower since there’s no door. the hotel walls are thin so it’s noisy. I don’t recommend this if you’re going with family. Not a good quality hotel. The location is okay as it’s a 10 minute drive to masjid al haram.

2

Rubel

24 mars 2025

·

A séjourné 6 nuits

The sink was linking, found bedbugs well as I have proof and evidence, I had stay outside the room for a day to get another room. House keeping always delayed the service for cleaning the room I had to call multiple times each day..

10

Samir

31 oct. 2025

·

A séjourné 1 nuit

The room was spotless and the staff was very helpful.

8

Naseer

17 janv. 2026

·

A séjourné 7 nuits

Carpets are becoming dirty and old. Transportation is also getting tough due to bad planning. Buses runs empty and not stop to carry thousands of passengers.

10

Selim

3 févr. 2026

·

A séjourné 5 nuits

konum ve otopark güzel. temizlik biraz zayıf

6

Naseer

17 janv. 2026

·

A séjourné 3 nuits

Carpets need deep cleaning.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont petites et démodées, avec un contrôle limité de la température, des matelas grinçants, du bruit de la rue occasionnel et une connexion Wi-Fi dans la chambre systématiquement médiocre.

Avis de voyageur à ce sujet

8

Noureddine

10 févr. 2024

·

A séjourné 7 nuits

ottima l'unico sgravio è il WiFi non prende bene

8

Mubeen

13 sept. 2025

·

A séjourné 1 nuit

Everything good except the internet. Very bad internet service.

6

Mehboobkhan

17 janv. 2025

·

A séjourné 9 nuits

The hotel is nice but the reception staff is not at all good . The bell boys are very helpful thpugh. However there is no room service. We asked for it several times but didn’t get kt . I asked fresh towel in the morning and after repeated reminders phone calls and 3 visits to the reception i got it late after 10 pm. The room was no e but the mattresses were bad and creaking There were even coalroaches in the room.

8

Muhammad

14 févr. 2025

·

A séjourné 7 nuits

too much AC, not in renter’s control. You have to go to reception to have someone set it at different temperature.

8

Abdulghani

16 nov. 2023

·

A séjourné 1 nuit

Clean and friendly Staff It is one the best around that area It’s like the other hotels in Mecca rooms are small and not too comfy

6

Mohsen

24 déc. 2022

·

A séjourné 1 nuit

location is good. it has very bad breakfast. almost nothing and very dirty tables wifi quality was also very bad

8

Ludi

1 nov. 2023

·

A séjourné 4 nuits

Hotel rooms not spacious enough but manageable

6

Harrison

18 févr. 2023

·

A séjourné 1 nuit

Location is great. Staff are nice and helpful. Property condition needs some upgrade. Examples : AC temperature thermostat control is not is not automatic. Furniture is low quality.

6

Serap

7 févr. 2026

·

A séjourné 8 nuits

Oda fena değildi. Fakat aşırı yol gürültüsü vardı

8

Abdulghani

5 août 2023

·

It’s good so far nice staff very clean only thing is rooms are not large enough for family’s

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : beaucoup louent le personnel amical et serviable, mais les plaintes récurrentes incluent une réception impolie ou qui ne répond pas, et un suivi médiocre des demandes, certaines chambres n'étant pas nettoyées pendant le séjour.

Avis de voyageur à ce sujet

10

Shakir

9 août 2024

·

A séjourné 5 nuits

Excellent transport facilities to the haram. Staff were friendly and helpful. Area was convenient and safe

10

Muhammad

5 nov. 2025

·

A séjourné 1 nuit

The staff are very good and welcome

10

Diana

28 nov. 2025

·

A séjourné 3 nuits

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.

8

Nasreen

13 nov. 2025

·

A séjourné 3 nuits

stay was good.24/7 bus service but house keeping is very bad,i had 3 nights stay cleaned not even once.

6

Mohammad

17 sept. 2024

·

A séjourné 2 nuits

Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused

10

Ayishatu

14 avr. 2025

·

A séjourné 27 nuits

Alhamdu Lillah I was very happy and satisfied with the service. My room was always clean, I was in room 0124, but I forgot to ask the name of the housekeeper, but he ensured I always had my needs. And the staff was great as well. I really appreciated and thanked the workers/staff members. In sha Allah I wish to come back again.

2

Wassef

30 oct. 2024

·

A séjourné 1 nuit

Some employee opened the door at us in the middle of the night without calling in advance and without even knocking on the door. Then later that night the receptionist who failed to check me in in a clean room, came knocking at my door with a security guy saying I didn't go back to him after checking in.

2

Fadilat

2 avr. 2025

·

A séjourné 6 nuits

Big hotel but there was always an odor from toilet. The service was poor because when you have any issues, they never pick calls at the reception. Phone will be ringing nonstop, until you go downstairs. I also had a problem with the location. The hotel shuttles can't be used during Ramadan, only public buses convey pilgrims to and fro. This is a major problem as there is a crowd before and after every salat so getting a bus to and from masjid al Haram was hectic. We didn't enjoy our stay.

10

Gazi

10 mars 2025

·

A séjourné 2 nuits

We enjoyed our stay at the Hotel. The staff are very cordial and friendly. We like to stay again in future.

6

Saleem

30 mars 2023

·

A séjourné 3 nuits

Below average staff services despite being called again & again even to fix locker or to bring towels in the room. The towel hanging hook fell off on my right foot thumb & caused serious injury but stuff was not even apologetic at all.They didnt even fix the hook during my entire stay...throughly disappointing...

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour l'Omra, avec un arrêt de bus à l'extérieur permettant un accès rapide au Haram et aux boutiques à proximité, mais le quartier est fréquenté par la circulation, ne permet pas de rejoindre la mosquée à pied et certains notent un choix limité de restaurants à proximité.

Avis de voyageur à ce sujet

10

Sajad

24 déc. 2024

·

A séjourné 4 nuits

Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake

8

Rifat

9 mars 2023

·

A séjourné 5 nuits

L’hotel est beau et propre, les équipements étaient de bonne qualité. Points négatifs : le personnel a l’acceuil n’est pas tres amical, et le petit déjeuner proposé par l’hôtel etait limité en terme de variété ; il y avait essentiellement de la nourriture turque et peu de choix pour les autres nationalités. De plus l’hôtel est loin de Al-Haram, il est impossible d’y aller a pied, il faut utiliser les navettes. Pas beaucoup de choix de restaurants autour de l’hôtel.

6

Mohammad

17 sept. 2024

·

A séjourné 2 nuits

Like the area. Lots of shops around and easy access to bus that takes you to haram. The front staff was hesitant to change room as the room was very smelly when we checked in. Upon insisting he finally changed. The front staff needs a lot of training as I needed some tissues and some cream but no one answered. After som many unanswered calls I went to the reception and the lady sitting there was on her snap chat and didn’t bother answering the called.when confronted she never apologized and said she will send someone but never did. The other staff was great but the front staff don’t seem to be too interested in their job. The bellmen and cleaning staff were all great and hardworking. Nice hotel but the front staff needs to be client focused not self focused

8

Adedayo

16 déc. 2024

·

A séjourné 3 nuits

The property is easily accessible

8

LAHCEN

24 mars 2025

·

A séjourné 6 nuits

This hotel has a great location

8

Iqbal

2 mars 2023

·

A séjourné 1 nuit

Hotel building and staff are good and friendly - Breakfast served with limited options. Hotel little far from Grand Mosque. To get to Grand Mosque requiring to hop on to Hotel bus that drop far from first entry gate you can find to enter to Grand Mosque - Buses take time to arrive and comeback - Buses wait at each point for passengers before take off - Hard to get to hotel either from inside of Macca or from Airport as location of hotel is located on very crowded, small street causing traffic jam and not very convenient location if you are in hurry.

8

syed

2 janv. 2024

·

A séjourné 1 nuit

Hotel is in very crowded street and not many options for food

10

Passant

25 déc. 2023

·

A séjourné 3 nuits

Good Location, Amazing amenities, clean rooms.

10

Waleed

24 mars 2025

·

A séjourné 5 nuits

Great service and convenient location to the Haram the buses are very close and around the clock.

8

Muhammad Umar Aziz

26 mars 2023

·

A séjourné 3 nuits

The Property provided a comfortable stay not far from Haram as the Bus took hardly around 7 to 8 minutes to reach the boundary of the Haram.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit des commentaires mitigés : plusieurs clients l'ont apprécié de par sa variété quotidienne, tandis que d'autres ont trouvé le buffet limité, d'un mauvais rapport qualité-prix ou peu hygiénique (par exemple, des assiettes sales).

Avis de voyageur à ce sujet

4

Neelam

17 avr. 2024

·

A séjourné 7 nuits

Had a horrible time. The key card wouldnt work. Had to run up and down 4 times before getting into the room. Our room and bathroom was only cleaned once during 7days that too after complaining twice. Buffet is a waste of money no variety or continental foods. Not much fruits to have nor did they provide you with things you asked for

10

Diana

28 nov. 2025

·

A séjourné 3 nuits

What stood out to me about this hotel is that the staff is excellent. They were very helpful, and went out of their way to make sure guests are having a great experience. Overall, the room and beds are clean (and I did a thorough check). The showers show discoloration, but it looks like it’s due to aging, rather than cleanliness. Although we purchased a room with two beds, we were given 3, but I’m not complaining. An extra bed was really nice. The buffet options were decent. We stayed a total of 3 days, and each day had a different food selection. The transportation is the most convenient about this hotel, because it’s right across from the entrance. Although the hotel has its own shuttle bus, I chose to take the free public buses to Makkah that were across from the hotel that ran more frequently. The bus station that deports from Makkah was also easy to access, and ran frequently. I would definitely stay at this hotel again when visiting Makkah.

10

Serdal

18 juil. 2025

·

A séjourné 9 nuits

Temizligi ve 15 arayla kabeye servus olmai cok guzel. Kahvalti guzeldi. Sadece elestri olarak çamasir makinesi yoktu. Uzun sure kalacaklar icin dezavantajlı olabilir. Ama utu, su isiticusi dahil bircok cihazi var.

10

Sajad

24 déc. 2024

·

A séjourné 4 nuits

Friendly staff, very conveniently located with frequent bus service to Haram and the breakfast was an icing on the cake

8

Rifat

9 mars 2023

·

A séjourné 5 nuits

L’hotel est beau et propre, les équipements étaient de bonne qualité. Points négatifs : le personnel a l’acceuil n’est pas tres amical, et le petit déjeuner proposé par l’hôtel etait limité en terme de variété ; il y avait essentiellement de la nourriture turque et peu de choix pour les autres nationalités. De plus l’hôtel est loin de Al-Haram, il est impossible d’y aller a pied, il faut utiliser les navettes. Pas beaucoup de choix de restaurants autour de l’hôtel.

6

Flooring

4 févr. 2024

·

A séjourné 4 nuits

The breakfast was not good. They splitter and made two section. The group section had everything fresh. The plates were dirty. Management knew it

8

Qazi

26 janv. 2023

·

A séjourné 2 nuits

Good value for money. The shuttle service was the cherry on the cake. Very convenient and very frequent if you want to go to Al Haram. Runs 24 hours. Breakfast was okay. I had better. The room facilities were just good, though the shower area was a little small but did the job for us.

10

Dalia

13 janv. 2024

·

A séjourné 3 nuits

Service was great. Staff very friendly and helpful. Location was excellent, with buses running to the Holy Mosque 24/7. There is some shopping nearby too. Breakfast was great, with different items every day.

10

FAISAL

7 déc. 2024

·

A séjourné 1 nuit

All good in this hotel especially breakfast

6

Arshad

1 janv. 2023

·

A séjourné 2 nuits

It's a reasonable hotel. Two major issues. 1. distance from the bus stop to Haram is too much. It increases the complexity when security closes the gates or the regular path. 2. Cleanliness is an issue. Rooms have very small bathrooms and are not clean. You have to request room service for cleaning the room. They have very good breakfast and dinner options. Even if you don't buy ahead of time you can decide while you are there. The reception staff is very friendly and they will help you whatever they can.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	52 $US
février	63 $US
mars	110 $US
avril	45 $US
mai	178 $US
juin	69 $US
juillet	39 $US
août	36 $US
septembre	39 $US
octobre	38 $US
novembre	53 $US
décembre	54 $US

di	lu	ma	me	je	ve	sa
1 $36	2 $37	3 $38	4 $36	5 $39	6 $39	7 $36
8 $38	9 $38	10 $39	11 $35	12 $36	13 $39	14 $39
15 $39	16 $39	17 $38	18 $39	19 $39	20 $36	21 $39
22 $39	23 $39	24 $39	25 $39	26 $36	27 $39	28 $39
29 $36	30 $39

Elaf Bakkah Hotel

Prix pour Elaf Bakkah Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double

Chambre Triple

Chambre Quadruple

Suite Junior

Avis des voyageurs sur Elaf Bakkah Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à La Mecque ?

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $51	20 $31	21 $31	22 $38	23 $35	24 $35
25 $36	26 $36	27 $37	28 $39	29 $39	30 $39	31 $36