紐約曼哈頓中城時代廣場希爾頓惠庭套房飯店

Pros: Loved the breakfast options each morning. Free coffee and water all day is a plus. Fast check-in and check-out. Free bag check in case room isn't ready. Parking available down same side of street. All staff members encountered were friendly. Rooftop area clean and peaceful. Spacious, clean room with floor to ceiling windows. Hotel is walking distance to a variety of things in midtown: Empire State Building, Hudson Yards, Times Square, MSG, Macy's. Cons: Noises within room (refrigerator and vent high pitch squeal and vibrating).

Parking $85

Hotel was well situated near Time Square. Room was clean and equipped with a mini kitchen. Laundry services are also available, which is nice. Breakfast had several options including eggs, turkey bacon, waffles, potato wedges, toast and bagels and all that good stuff. Breakfast was a frenzy in the morning, just because there are a lot of guests in the hotel. The staff tried to maintain the buffet stocked and coffee refilled, but they struggled. The staff in the breakfast room were very nice and patient, even though guests can be very rude and demanding. There is an outdoor space for breakfast which was great. Elevators, 3 of them, weren't bad at all. There was a wait during rush hour, but no complaints. Roof top sitting area on the 22nd floor was a nice place to view the city and just chill out. You can actually see the Edge Observatory, which was a bonus. I read some reviews of homeless people at the corner of 8th and 37th, which is true, but they're on many streets in NYC and they don't bother anyone. Don't let this stop you from booking this hotel. The front desk staff was hit and miss depending on who you dealt with. The hero for our stay was the Front Office Operations Manager - Miguel! He looks to be a senior at the hotel and was fantastic in every way. Kudos Miguel! We will definitely book this hotel next time we are in the big apple!

We have stayed there several times for the US Open Tennis. The bonus is it is very close to everything, such as Times Square, Penn Station, The Highline, and Central Park. It is also nice to have the kitchenette. The rooms are a good size as well. The biggest downfall is there is very limited seating at breakfast, it is very crowded and the menu is not impressive. The staff were not very helpful with refilling coffee, and helping people get seated. The Elevators are always busy.

The staff were friendly and parking was 55 with validation on same block. This was a decent option to get to Citi field on 7 subway line a few minutes walk to Times sq (or LiRR). Nice rooftop to bring your own food and enjoy views. Good option for 5 people traveling if 2 share beds with pull out couch

Over all the property was good. The elevators are always slow and busy during the first part of everyday. Ice machine was out on our floor, had to go to several floors to find a working one. It was overall a good stay, and close to Penn Station. I would recommend it for sure, breakfast everyday was ok and for sure busy. It sure saves you a lot of money!!! I would stay again!!!

Location is in the garment district. Quite a few unhoused people on this street but they didnt bother us. Close to Penn Station and walkable to Times Square and Herald's Square. Breakfast was good. Staff was friendly and helpful. Rooftop seating was nice. Would recommend and return.

Excellent and loved complementary breakfast and laundry service

The property itself was clean and modern. The room was larger than expected. It’s impossible to get an elevator if you’re staying on the middle floors and we had to walk down 7 flights of stairs a few times. Doing this with young children is quite inconvenient and exhausting when you’re carrying a stroller and bags. The staff are less than helpful and I can’t say that we interacted with anyone who seemed to like working there or had a care in the world about providing a pleasant experience. Outside of the property is scattered with homeless people which did not make us feel safe at all even during day light hours. Definitely would not stay here again.

My daughter and I went for her spring break. We enjoyed ourselves very much. We stayed here about 6 or 7 years ago and we like how close it is to Penn Station so that's why we stayed here again. We loved our city view room. We weren't in the room much but when we were, we loved looking out the window at the Empire State Building. We enjoyed the terrace on the 22nd floor. The one thing I will say (and this was the same 6 or 7 years ago), the elevators need to be looked at. We were on the 21st floor and as many times as we hit the down button, the elevator would bypass our floor all the time. There were times when we waited 15 minutes for the elevator to come to our floor. I've seen a lot of complaints about it and something really needs to be done. If we were on the 2nd or 3rd floor, I would have just used the stairs but not 21 floors. The hot breakfast was good and satisfying. We would stay again in the future. Felt safe and comfortable (but please get the elevators fixed).

Clean and comfortable rooms. Welcoming and helpful staff.

Sheets had a bloodstain on them. There were also stains on the bed frame and other pieces of furniture in the room. Staff was very nice and welcoming.

Clean

Dirty sheets dirty fold out couch drug users outside as well as homeless sleeping on sidewalks outside hotel. Not safe.

My recent stay at this property in New York was nothing short of excellent. From the moment I arrived, I was impressed by the immaculate cleanliness of both the property and the individual rooms. Every corner was spotless, making it easy to settle in and feel comfortable right away. The atmosphere was also remarkably quiet, providing a calm oasis amid the city's bustle. One of the greatest advantages of this hotel is its prime location—just a few minutes’ walk to Times Square and many other vibrant, must-see spots in New York City. Whether I wanted to explore iconic landmarks, catch a Broadway show, or simply soak up the city's energy, everything was conveniently within reach. The true highlight of my stay, however, was the breakfast. Each morning, I was greeted with an impressive variety of cuisines to choose from, ensuring there was something for every taste. Even better, the food was unlimited, and there was always a generous selection of soft drinks and juices available. It was the perfect way to start a day of adventure. Overall, I highly recommend this property for anyone visiting New York. It combines exceptional cleanliness, tranquility, an unbeatable location, and a breakfast experience that truly stands out.

There was trash in the bathroom and the soap had brown scum on it as it was used! Fridge handles were filthy. This begs the question whether any of the rest of the room was cleaned from bedding to dishes.

We found the hotel to be very clean and the staff was extremely friendly and helpful. We had 5 guest so we had a room with a fold out twin size sleeper. My 18 year old slept on it and the mattress was very bad. After the first night, I text the help number and they had a topper brought to our room within 15 mins. The lobby was very welcoming and my husband enjoyed watching the football games there. The breakfast was fine and you can certainly find something you will eat. I really liked that they had coffee, hot tea and water available at all times.

Found cockroaches in the room. Notified the staff and changed rooms. They move us again without notifying me. Put our luggage in the storage room.

It was alright. Typical TINY NYC hotel room. Not really clean - the pull out bed had stains on the cushions, we had ripped sheets, the dishes in the cabinet had food (a lot) on them but were put away anyway (gross). Room was an efficiency but the two pans available couldn’t both fit on the two burner cooktop at the same time. Took 35 minutes to boil a pan of water. Neither pan fits in the tiny sink, but there is a dishwasher. In the first few days (during the week), we called 5-6 times to request things like paper towels and toilet paper and they never showed up. Staff was super nice. Can’t beat the location.

The lobby was dirty. The bathroom door handle was broken. The coffee tasted like the pot had not been cleaned. They charged $30 per hour for early check-in which led to overcrowded lobby. Clear the property needed an update.

Convenient and easy. Only concern was the HVAC which was so noisy, and woke me up it cycled on (and I’m a pretty heavy sleeper)

Large, spacious rooms complete with a full mini kitchen. Very comfortable beds. Great water pressure.

The proporty is well located in midtown, staff are polite and friendly. Really good that you can take food from breakfast, boxes are even provided. Bed was great, large and really comfy after a day exploring. Windows keep all but the loudest sirens out and hotel is generally quiet by 10pm. Only real noise came intermittently from the rooms fridge and the aircon vent on landing that pointed at our door but using the spare blanket to cover the bottom of the door cut the sound down. Enough kitchen tools to get by making own food and drinks, lobby has freely available tea, coffee and chilled water amd a range of tvs. Ideal for a visit to NY and we stayed for 9 nights very comfortably. Would recommend and stay again

What surprised us most was how quiet the room was. We heard nothing from neighboring rooms, very little from the hallway and little street noise (we were on the 9th floor). The staff were friendly and efficient. The breakfast was surprisingly good, though seating was a problem.

The sofa bed was terrible! Really uncomfortable. The matress thin and

It was just okay. Staff was friendly. Beds were not comfortable, pillows were flat. The shower was terrible! No water pressure at all. We told the front desk about it & they said they fixed it, but there was no change. It took twice as long to shower & wash my hair. Not enough electrical outlets. The free breakfast was not very good. If you stick with yogurt, cereal, & muffins or toast, it was okay. But the hot items were terrible. The coffee was mediocre. Overall, it was the worst hotel stay I’ve ever experienced for over $400 a night. Also, there were several homeless people that were usually on the sidewalk right outside the hotel. One of them peed on the sidewalk right in front of us on the afternoon we arrived. New York was so much fun to visit, but if I return, I’ll gladly pay more to stay at a safer, nicer hotel. The location was pretty good & there is a nice rooftop area with a view.

Clean, quiet, room was set up with kitchenette very helpful to be able to bring food into room saving on meal costs.

The shower was cold and had low water pressure. The room temp was cold.

Nice room, good beds, excellent breakfast. Close to subway and Timesquare. Friendly and very capable staff. The small kichen on the room makes it possible to kook or heat up things.

We were in for the NYC Marathon and the location was convenient. The hotel is great as we had a one bedroom suite which was very spacious.

We have stayed at this hotel before, and generally we were pretty happy with our stay this time. We like having free wi-if, and we especially enjoyed the free breakfast. What we did NOT like is being solicited 3 different times in the lobby, in the space of 10 minutes, while waiting for relatives to arrive. The solicitation was for opportunities to earn chances to stay at other Hilton hotels throughout the country. We might seriously reconsider staying at this hotel again because of this. We would probably prefer to stay at the Courtyard by Marriott across the street.

Very spacious and nice place. Front desk person, Donnovan, was absolutely amazing. We spoke multiple times about early check-in, and my daughters birthday. He arranged everything and even had a birthday goody bag in the room. Very friendly staff, clean. Good breakfast included. Great location. Will definitely stay here again.

We enjoyed the breakfast, very nice selection. This is a very cozy hotel with a lot of amenities; however, having Hilton agents in the lobby who were advertising timeshares was not expected, and felt uncomfortable. It felt like the agents were soliciting the guests, which should be advertised at a concierge desk instead of the hotel lobby.

My stay at Homewood Suites was absolutely beautiful and relaxing from start to finish. The atmosphere was calm, clean, and felt just like home — but even better! The staff were friendly, welcoming, and made sure every detail of my stay was taken care of. One of the highlights for me was the complimentary breakfast — it was far beyond what I expected! The variety, freshness, and quality of the food were amazing, and it was the perfect way to start each morning. From hot items to fresh fruit and pastries, everything was delicious and well-prepared. The room itself was spotless, spacious, and thoughtfully designed for comfort. I loved having a cozy living area to unwind in, and the bed was incredibly comfortable — I slept like a baby. Overall, my experience was nothing short of perfect. Homewood Suites truly made me feel at home while still giving me that luxurious, peaceful getaway vibe. I’d definitely recommend this hotel to anyone looking for a place that’s both beautiful and relaxing — and I’ll absolutely be returning!

Hotel was fine as far as a homewood goes, the breakfast having good variety was a plus. My room was not ready well past check in, around 6pm they were calling around trying to find a room for us

The staff here is exceptional, and incredibly customer service-oriented. Hats off to GiGi in particular, who made it easy for us to make unexpected changes to our reservation, and truly made my day with her helpful and friendly approach. The rooms are clean and well-appointed for making your stay comfortable (Wood floors! Extra towel hooks! Mini kitchen with cookware! Large desk!), and the location is near lots of trains and walking distance from Broadway. Perfect for any vacation!

Staff are always amazing here, so friendly and helpful and fast from the front desk to breakfast to house keeping.

Staff was very ( unusually - but in a good way) friendly and super helpful! The most hospitable front desk and lobby staff I’ve ever encountered.

Check in was poor. At 4 PM (an hour after check-in time) we were told it would be five minutes. Half an hour later we were told our room was ready. We were not told housekeeping was on alternate days and ran out of toilet paper. Had more towels delivered too. Housekeeping staff were friendly and responsive. Front desk not so much.

The room was clean and comfortable. The front desk was very friendly. The breakfast was fine, although we were there for a week and the options got a bit repetitive. My children also do not consider chicken fajitas to be breakfast food. The Honey Nut Cheerios were improperly labeled as regular Cheerios, which certainly could cause concerns for those with allergies. My biggest complaint was the complete lack of communication between housekeeping and the front desk. I requested a bed linen change twice in the morning on days that were not my housekeeping days through the text concierge. Both times this was confirmed and I was told it was no problem. Arriving back in my room with tired children and dirty linens TWICE after requesting it 12 hours earlier was not acceptable. The second time it happened and I reported it to the front desk via the text app, they couldn't even be bothered to respond. So...if I have a similarly priced option in the future, I would stay elsewhere based just on this alone.

Location is in the garment district. Quite a few unhoused people on this street but they didnt bother us. Close to Penn Station and walkable to Times Square and Herald's Square. Breakfast was good. Staff was friendly and helpful. Rooftop seating was nice. Would recommend and return.

Good location for easy walkable access to Penn Station, Times Square, Highline etc. Microwave, coffee maker, fridge freezer in the room meant we could have cold drinks and snacks in the room. Decent breakfast each morning. Card access to use the lift for additional safety. No resort fees!

Location! Location! Location! Excellent option for touring New York! In the middle of everything, and not too far from everything else!

The property is fine, staff super friendly and nice, the location was very convenient for us, but the area is not the best, a lot of homeless and sketchy people right outside

The hotel itself was good, breakfast is provided which is handy. We took breakfast to the room as the dining area was crowded and too busy in the morning. Staff were helpful. The location of the hotel is good in terms of accessing the subway, Times Square, Chelsea, Hudson Yard etc. However, the street the hotel is on now has a needle exchange/support service located across from it and therefore we found that there was a lot of homeless people and people with mental health/addiction issues on the street. Not much the hotel can do about this but it’s not ideal when travelling with kids.

Great location very close to the times square and walking distance to all the Broadway shows. Very close to the Pen station. The breakfast was very good . The staff was helpful in most of the times The room include kittened facilities which is very helpful.

Very convenient location that was within walking distance to train station and Times Square.

I’ve stayed at many Hilton properties but this one was the worst. Drug addicts all along the hotel route which was scary at night because you would see them injecting themselves. The mattresses in the room were horrible, extremely lumpy and noisy springs. Most staff we encountered were not very friendly. I would never stay there again.

My husband, 12 year old daughter and I stayed here for the weekend in December. This was the second time and we would be happy to stay again. Close to all the main attractions. Larger room than average for Midtown properties.

Extremely Well placed for sightseeing the whole of New York. If you don’t mind walking you can access everything from Central Park to the south of the island on foot. Close to the Hudson River for the man made beaches, high line walk or the food hall in the piers.

Good location, 13 minute walking distance to Times Square. Two different parking lots on the street-one offers discount rates if staying at hotel (took $10 off our rate) charged us $75 because we had an SUV $65 with discount or else it would have been $45. Free breakfast in the morning was nice but with limited options (pancakes, corned beef and hash, hash browns and eggs, cereal, yogurt) Rooms were pretty spacious considering it’s NYC. Rooftop Terrace is nice with a beautiful view of the city lit up at night. Free coffee and hot cocoa in the lobby. I would stay here again

We have stayed there several times for the US Open Tennis. The bonus is it is very close to everything, such as Times Square, Penn Station, The Highline, and Central Park. It is also nice to have the kitchenette. The rooms are a good size as well. The biggest downfall is there is very limited seating at breakfast, it is very crowded and the menu is not impressive. The staff were not very helpful with refilling coffee, and helping people get seated. The Elevators are always busy.

We didn't like the breakfast at all, poor choice, low quality, always the same. Some products were inedible such as the turkey bacon, or the mini burgers... the sweet part was practically absent, the savory part was not received... the coffee was terrible. Little choice of fruit. We often saw customers going to buy coffee from Starbucks to consume it in the hotel. Few seats for the number of rooms. The hotel is a 15 minute walk from Time Square, 5 minutes from Medison Square Garden and 20 minutes from the Empire. However the street where the hotel is located is very neglected and dirty. We happened to see some stragglers doing heroin by shooting themselves in the legs in broad daylight, in front of the hotel. Overall it doesn't deserve the price we paid.

Great stay, attentive staff, clean rooms, great breakfast. We have stayed at many locations in Manhattan and this is my favorite now. Looking forward to our next visit.

What surprised us most was how quiet the room was. We heard nothing from neighboring rooms, very little from the hallway and little street noise (we were on the 9th floor). The staff were friendly and efficient. The breakfast was surprisingly good, though seating was a problem.

The staff was very friendly and kind. Every Wednesday they had reception in the evening for all the guests with fruits/snacks/soups/refresher drinks, etc. The breakfast was great every morning with a lot of variety every day and also boxes to take along for the day. Would definitely visit on my next trip.

Well situated. Breakfast area was a bit small for the number of guests

It was just okay. Staff was friendly. Beds were not comfortable, pillows were flat. The shower was terrible! No water pressure at all. We told the front desk about it & they said they fixed it, but there was no change. It took twice as long to shower & wash my hair. Not enough electrical outlets. The free breakfast was not very good. If you stick with yogurt, cereal, & muffins or toast, it was okay. But the hot items were terrible. The coffee was mediocre. Overall, it was the worst hotel stay I’ve ever experienced for over $400 a night. Also, there were several homeless people that were usually on the sidewalk right outside the hotel. One of them peed on the sidewalk right in front of us on the afternoon we arrived. New York was so much fun to visit, but if I return, I’ll gladly pay more to stay at a safer, nicer hotel. The location was pretty good & there is a nice rooftop area with a view.

The best place we have ever stayed in NYC. Close to everything but the hotel is wonderful. Everyone goes out of their way to help you and everyone is so friendly. Great breakfast choices and changed choices daily. coffee, hot cocoa and tea available in lobby all of the time. Rooms were clean nice and good size. Will definitely return

The room was clean and comfortable. The front desk was very friendly. The breakfast was fine, although we were there for a week and the options got a bit repetitive. My children also do not consider chicken fajitas to be breakfast food. The Honey Nut Cheerios were improperly labeled as regular Cheerios, which certainly could cause concerns for those with allergies. My biggest complaint was the complete lack of communication between housekeeping and the front desk. I requested a bed linen change twice in the morning on days that were not my housekeeping days through the text concierge. Both times this was confirmed and I was told it was no problem. Arriving back in my room with tired children and dirty linens TWICE after requesting it 12 hours earlier was not acceptable. The second time it happened and I reported it to the front desk via the text app, they couldn't even be bothered to respond. So...if I have a similarly priced option in the future, I would stay elsewhere based just on this alone.