Hampton Inn & Suites San Bernardino

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Convenient place to stay while in town for a college visit.

Upon arriving front desk staff was not friendly, did not welcoming nor advised me of the amenities of the hotel. I came to find out myself that there was continental breakfast and a laundry room. Following day asked the same girl at the front desk if room could be cleaned, She would advise housekeeping. Of course room was not, had to go down to front desk to get clean towels. Told gentleman at front desk my request and he stated housekeeping only cleans every other day, yet the following day room was not made. So overall there is no cleaning of the rooms. The bed and pillows were horrible. Come to find out when checking out , there is a parking fee, would of been nice at the very beginning to know, of the parking fee.

Charging for parking for 11 dollars a day and the parking lot is small and in terrible condition. The road was rough to drive on.