The Bene Hotel

Leider war mein Zimmer um 13.30 Uhr (Check-in 15 Uhr, immer noch sehr schleppend) noch nicht fertig und ich nahm noch einen guten Cappuccino an der Bar. Sowohl beim Check-in als auch Herr Agung an der Bar waren äußerst freundlich und nett. Überhaupt ist das gesamte Personal sehr freundlich und zuvorkommend. Die Zimmer sind ausreichend ausgestattet, sauber und vergleichsweise klein. Das große Bett mit vernünftiger Matratze gewährleistet trotz Hellhörigkeit einen guten Schlaf. Während meines Aufenthaltes war sehr rücksichtslose und laute Gäste im Hotel. Fazit: wenngleich grundsätzlich alles in Ordnung war, wähle ich künftig ein anderes Hotel

I had no expectations for my stay as I chose it solely based on the price, but I was pleasantly surprised by the hotel.

Recommended!

A little disappointed this visit. I have stayed here about 5 times with my family over the years and this stay just didn’t meet our usual standards. The staff were very friendly and helpful. It was the property itself that let us down. This visit was for 17 days. The first 3 days the room wasn’t getting cleaned until we rung reception and asked for the bathroom to be restocked with towels and toilet amenities. One of the bathrooms had a really bad smell. The shower wasn’t draining. Had to ask a few times for someone to come and see if it could be fixed. The back of one of the bathroom doors had a dark brown staining. Like wipe marks that got darker every day. We asked someone to clean it but it was never done. We also asked for Airport transfer back to the airport but was told we needed 2 seperate cars and to pay double the cost. As our family of 5 couldn’t fit in one car. We ended up organising a van transfer ourselves. The manger did come and speak to us the next morning to try and help but we had already arranged something by then. Over all I just felt a little disappointed as we have stayed here so many times but we treated as just another number.

プールと朝食が良かった。 シャワーのお湯がぬるいとか、気になるところはあるけれど、コスパはとても良いと思う。