South Palms Resort and Spa Panglao - MGallery Collection

Superbe hôtel ambiance design. Un plus d'avoir un accès piscine privé. Personnel au top. Expérience à vivre

Pas de chambres luxe dispo nous nous sommes rabattus sur la catégorie inférieure mais avec accès direct et vue sur la plage qui au demeurant est très belle. La chambre est petite /sans rangements mais le lit est lui extra King size ce qui est bien . La Clim difficile à régler . Ce n est pas d un niveau 4 étoiles pour les chambres! C est la plage qui fait la différence…et vu que l on est souvent dehors!!! La nourriture est pas top et le buffet très limite et c est cher pour la région…louez un scooter (10€/jour) et allez manger dehors si possible .. le personnel est serviable et sympa

While the property was absolutely beautiful, the customer service and and hospitality were lacking. I find it confusing to see so many raving reviews, yet our experience was so different. It felt like all the attention went to building a beautiful 5 star resort, but there was no staff training to create the experience you’d expect at a place this nice. We sat at the pool for about 20mins and were handed our menus (There was only 2 other people at the pool this entire time). After about 40+ mins we realized no one was coming back to take our order. We had to walk to 3 separate restos/bar because no one seemed

The staff was very friendly and accommodating. The room was very nice, clean, big, especially the shower. The breakfast team at Uma was excellent! Special callout to Eric and JM for their attentive service and friendliness, and Michi and Kim too! They knew what we needed or wanted even before we’d ask. Able was so nice to help resolve an issue we had. The front lobby staff were also very helpful, members were Bryan, RJ, Ryan, and Mike.

The room was lovely, but the resort is huge and a bit too group orientated. Food was nice but overpriced, compared to other eateries. happy hour at beach bar was reasonable value tho. Beach is nice, but no snorkelling reef and sand entry to see is a bit boggy with a lot of sea grass. Not really a paradise beach. Rained a lot too. Alona is mad, but well worth the 200 peso Tuk Tuk Go exploring, hire a car from Island life, great value and they will bring to hotel.