Best Western Plus Fort Worth Forest Hill Inn & Suites

Clean facility, friendly staff, great amenities. Breakfast was great. Plenty of parking.

Bar isn’t open because of “COVID”. This is the first Best Western Plus that did not have a convenient store to grab and go. The breakfast was…undesirable! Food was dry and stale. Waffles were good! The room had NO VENTILATION! Not even in bathroom! Handicap accessible room was NOT user friendly! If my friend who is wheel chair bound was alone, she could not get into the bed, turn the switch to lights on and off by the bed, nor get into the closet where it is placed. She also could NOT change the ac temp! Couldn’t use bathroom mirror because of placement, and was not able to get to the sink without help. They need to see ADA compliancy measurements. Staff was nice, especially the gentleman who checked us in!!!

Overall property was good,service was good, breakfast was 3 out of 5 stars. carpet and bathroom floor could have been cleaner and better kept. There was no working lighting around pool area or in the pool .

It's a good hotel; it's going through renovations. The room was clean, the breakfast was not the best but it was good.

I was VERY impressed by this location. I don't like to travel far away from home, because of the horror stories of the hotel happenings. But let me just say, upon entering the building, it was very clean. The staff was extremely professional, polite and helpful. My room was very clean. The grounds were kept very nice. Parking was amazing. I am VERY pleased and I will choose this place over and over again. I've already recommended this location to some friends who should be coming to the area next month. Thank you all, for making my stay so pleasant. I appreciate you all. 💜

Just okay, area around the place is run-down. Hotel is showing age, smelled like pot in many areas, elevator smelled like old oil and rubber, very unpleasant. Bathroom in lobby was not clean. Room itself was clean and pleasant, staff was nice. Overall average stay for the money, neighborhood was a little rough. Swimming pool was clean and enjoyable.

Property was fresh and clean. Staff were friendly and helpful.

Deposit is too high Customer service was rude and elevator wasnt working correctly

Location from Interstate and main streets. Very quiet and well lit parking lot

The room was clean and loved the swimming pool.

Room was clean and exceeded expectations. Staff was friendly and welcoming…

Not working bathroom hair in bathtub and towels

I was VERY impressed by this location. I don't like to travel far away from home, because of the horror stories of the hotel happenings. But let me just say, upon entering the building, it was very clean. The staff was extremely professional, polite and helpful. My room was very clean. The grounds were kept very nice. Parking was amazing. I am VERY pleased and I will choose this place over and over again. I've already recommended this location to some friends who should be coming to the area next month. Thank you all, for making my stay so pleasant. I appreciate you all. 💜

Very friendly staff! Our room was super clean as well as the rest of the hotel! Very nice and quiet.

Room was dirty

There was no indication that there would be a deposit and I had to pay $100 deposit when I got there. The man at the front desk was rude and was suggesting I didn’t have the money. That wasn’t the case I just didn’t understand the reason for the deposit. There was tiny black bugs in the bed and the curtain would not close and if I were to undress everyone would see me.

Just okay, area around the place is run-down. Hotel is showing age, smelled like pot in many areas, elevator smelled like old oil and rubber, very unpleasant. Bathroom in lobby was not clean. Room itself was clean and pleasant, staff was nice. Overall average stay for the money, neighborhood was a little rough. Swimming pool was clean and enjoyable.

Bed sheets had a hole and stains, charge too much for deposit and not refund immediately

Stained sheets, dripping A/C wet a lot of the floor.

We stay here from time to time when we come to visit our grandchildren. It’s always been very clean and I feel secure when I stay here.

It was ok. You could hear everything from the next room, we there it was the lady cleaning and playing her music or the family staying and telling most of the night. The room also smelt a little weird but nothing a room spray couldn’t fix. The sheets were torn but it wasn’t a huge deal. Very little lighting in restroom.

Bar isn’t open because of “COVID”. This is the first Best Western Plus that did not have a convenient store to grab and go. The breakfast was…undesirable! Food was dry and stale. Waffles were good! The room had NO VENTILATION! Not even in bathroom! Handicap accessible room was NOT user friendly! If my friend who is wheel chair bound was alone, she could not get into the bed, turn the switch to lights on and off by the bed, nor get into the closet where it is placed. She also could NOT change the ac temp! Couldn’t use bathroom mirror because of placement, and was not able to get to the sink without help. They need to see ADA compliancy measurements. Staff was nice, especially the gentleman who checked us in!!!

Remodeled property but good for inexpensive stay. Worth the price!

There was either someone smoking weed next to us or previously in our room as the smell was very strong in the bathroom. We kept the door closed to the restroom so the odor in the room would not be bad and the vent in the bathroom did not work.

Did not like that there where a lot of kids running around in the hallway at night

There was no indication that there would be a deposit and I had to pay $100 deposit when I got there. The man at the front desk was rude and was suggesting I didn’t have the money. That wasn’t the case I just didn’t understand the reason for the deposit. There was tiny black bugs in the bed and the curtain would not close and if I were to undress everyone would see me.

Mattress was very uncomfortable. AC struggled to cool the room. Key stopped working after the first night. Very low water pressure. TV had very limited variety of programming. Friendliness of staff was hit-or-miss. I understand where in the market this hotel fits. Despite being the pricier hotel in the area, many of its direct competitors provide vastly superior service in these areas. Best Westerns are apparently independently owned and operated. However, I will not be staying with a Best Western again with more consistent options available.

Absolutely DO NOT recommend this property. It was a horrible experience starting when we checked in. The guy working the front desk had my reservation confused with another one. Took forever to check in. I asked for bottom floor a week in advance and they wouldn’t do that. The first room they put us in was hot and the AC wasn’t working. After adjusting the thermostat, we called the front desk and asked for a new room because it wasn’t working. He said he would come up and take a look at. He adjusted JUST LIKE WE DID, and said he would come back in an hour to see if that worked. So for the meantime we had to suffer for that hour. The temp got up to 77 degrees in there during that time. Another guy came up and asked me to go look at a different room. The other room was so much cooler. He then went on to say that the thermostat temps are incorrect. Lie but okay. I said can we have this room please and he said it’s the same as the other room “look feel the air coming out”. It took an act of congress to get him to let us switch to that other room. Then we were having dinner in the lobby and my finance asked if they could turn the tv on in there and they refused. Another night we were all outside and my fiance and the kids were playing with toys and one of the people working the front desk came outside and said they weren’t allowed to play out there. Every single staff member was rude. I will never stay here again.

Stained sheets, dripping A/C wet a lot of the floor.

Location from Interstate and main streets. Very quiet and well lit parking lot

The front desk staff person attitude was rude, not sure if she was having a bad day.

Room was clean and exceeded expectations. Staff was friendly and welcoming…

Friday night check in….8:30pm, waited at front desk for over 10 min for someone to show up, when they finally did it was clear they could care less about their job. Saturday morning “automatic” coffee machine did not work, I’ll just stop there. We will find other options to stay for sure next time we are in the area.

I was VERY impressed by this location. I don't like to travel far away from home, because of the horror stories of the hotel happenings. But let me just say, upon entering the building, it was very clean. The staff was extremely professional, polite and helpful. My room was very clean. The grounds were kept very nice. Parking was amazing. I am VERY pleased and I will choose this place over and over again. I've already recommended this location to some friends who should be coming to the area next month. Thank you all, for making my stay so pleasant. I appreciate you all. 💜

Very friendly staff! Our room was super clean as well as the rest of the hotel! Very nice and quiet.

There was no indication that there would be a deposit and I had to pay $100 deposit when I got there. The man at the front desk was rude and was suggesting I didn’t have the money. That wasn’t the case I just didn’t understand the reason for the deposit. There was tiny black bugs in the bed and the curtain would not close and if I were to undress everyone would see me.

Absolutely DO NOT recommend this property. It was a horrible experience starting when we checked in. The guy working the front desk had my reservation confused with another one. Took forever to check in. I asked for bottom floor a week in advance and they wouldn’t do that. The first room they put us in was hot and the AC wasn’t working. After adjusting the thermostat, we called the front desk and asked for a new room because it wasn’t working. He said he would come up and take a look at. He adjusted JUST LIKE WE DID, and said he would come back in an hour to see if that worked. So for the meantime we had to suffer for that hour. The temp got up to 77 degrees in there during that time. Another guy came up and asked me to go look at a different room. The other room was so much cooler. He then went on to say that the thermostat temps are incorrect. Lie but okay. I said can we have this room please and he said it’s the same as the other room “look feel the air coming out”. It took an act of congress to get him to let us switch to that other room. Then we were having dinner in the lobby and my finance asked if they could turn the tv on in there and they refused. Another night we were all outside and my fiance and the kids were playing with toys and one of the people working the front desk came outside and said they weren’t allowed to play out there. Every single staff member was rude. I will never stay here again.

Price was high but staff was friendly

Property was fresh and clean. Staff were friendly and helpful.

Deposit is too high Customer service was rude and elevator wasnt working correctly

Good location and the staff is very nice. It’s convenient and quiet. We were able to get on the interstate and go where we needed quickly.

Great location and excellent service. Clean hotel and room. Acceptance of our doggie at a reasonable price. Thank you.

I was VERY impressed by this location. I don't like to travel far away from home, because of the horror stories of the hotel happenings. But let me just say, upon entering the building, it was very clean. The staff was extremely professional, polite and helpful. My room was very clean. The grounds were kept very nice. Parking was amazing. I am VERY pleased and I will choose this place over and over again. I've already recommended this location to some friends who should be coming to the area next month. Thank you all, for making my stay so pleasant. I appreciate you all. 💜

I love the areas, clean , & very well kept

Very friendly staff! Our room was super clean as well as the rest of the hotel! Very nice and quiet.

Very clean, safe and friendly helpful staff.

Just okay, area around the place is run-down. Hotel is showing age, smelled like pot in many areas, elevator smelled like old oil and rubber, very unpleasant. Bathroom in lobby was not clean. Room itself was clean and pleasant, staff was nice. Overall average stay for the money, neighborhood was a little rough. Swimming pool was clean and enjoyable.

Great area and nice breakfast.

Location from Interstate and main streets. Very quiet and well lit parking lot

We stay here from time to time when we come to visit our grandchildren. It’s always been very clean and I feel secure when I stay here.

Clean facility, friendly staff, great amenities. Breakfast was great. Plenty of parking.

The staff was rude all but house keeping, Food was gross made my family ill, I won't be staying here again and will not tell friends and family to stay here!!!

Good breakfast

Bar isn’t open because of “COVID”. This is the first Best Western Plus that did not have a convenient store to grab and go. The breakfast was…undesirable! Food was dry and stale. Waffles were good! The room had NO VENTILATION! Not even in bathroom! Handicap accessible room was NOT user friendly! If my friend who is wheel chair bound was alone, she could not get into the bed, turn the switch to lights on and off by the bed, nor get into the closet where it is placed. She also could NOT change the ac temp! Couldn’t use bathroom mirror because of placement, and was not able to get to the sink without help. They need to see ADA compliancy measurements. Staff was nice, especially the gentleman who checked us in!!!

Friday night check in….8:30pm, waited at front desk for over 10 min for someone to show up, when they finally did it was clear they could care less about their job. Saturday morning “automatic” coffee machine did not work, I’ll just stop there. We will find other options to stay for sure next time we are in the area.

Overall property was good,service was good, breakfast was 3 out of 5 stars. carpet and bathroom floor could have been cleaner and better kept. There was no working lighting around pool area or in the pool .

It's a good hotel; it's going through renovations. The room was clean, the breakfast was not the best but it was good.

Great area and nice breakfast.