Name: Grand Hotel & Casino
Address: Lini Highway, Port Vila, VU
Price range: 183 US$–201 US$ per night
Rating: 8

Hvad siger gæsterne

Ud fra de seneste anmeldelser af Grand Hotel & Casino fremhæver rejsende konsekvent det venlige personale og den centrale beliggenhed ved vandet med udsigt over havnen, mens feedbacken omkring værelsernes stand, madkvaliteten og vedligeholdelsen svinger mellem nyligt istandsatte og komfortable tilældede rum, der trænger til opmærksomhed.

Værelserne spænder fra rummelige, renoverede suiter til forældede indretninger med vedligeholdelsesproblemer såsom svag aircondition, begrænset opbevaringsplads og lejlighedsvis støj fra nærliggende havne eller byggearbejde. Faciliteterne modtager også blandet feedback, med lejlighedsvise lukninger af poolen eller mangel på skygge, cigaretrøg der driver fra kasinoet ind i fællesarealer, og rapporter om lugtende, dårligt oplyste elevatorer samt områder under renovering. Madoplevelserne varierer fra lækre måltider til skuffende, inkonsekvente buffeter og utilgængelige menupunkter, og servicen kan være ujævn i forhold til ledelsen, opmærksomheden eller regningen. Bedst egnet til rejsende, der prioriterer beliggenhed over ensartet polering.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Feedbacken er blandet. Gæster nævner lejlighedsvise lukninger af poolen eller begrænset skygge, cigaretrøg der driver fra kasinoet ind i fællesarealer, og problemer som lugtende, svagt oplyste elevatorer, samt noget renoveringsaktivitet.

Relaterede gæsteanmeldelser

10

Russell

23. jul. 2023

·

Overnattede 4 nætter

Loved the close proximity to town and hospital. Great pool for early morning swims.

10

Greg

5. jun. 2024

·

Overnattede 7 nætter

It was undergoing some upgrading painting outside, but very nice

6

Alan

20. aug. 2024

·

Overnattede 7 nætter

We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.

10

CAROLINE

6. sep. 2024

·

Overnattede 3 nætter

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.

10

Costa

13. jun. 2024

·

Overnattede 1 nat

Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.

8

Veniana

9. sep. 2024

·

Overnattede 3 nætter

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags

6

Steven

5. nov. 2024

·

Overnattede 5 nætter

Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.

4

Stanley

5. jan. 2024

·

Overnattede 10 nætter

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!

8

WARREN

26. aug. 2024

·

Overnattede 4 nætter

lovely helpful staff. Internet so-so. - A few problems with the shower but came right,

4

Francis

25. sep. 2024

·

Overnattede 5 nætter

Hôtel demandant une complète rénovation. Exception faite de la piscine, chambres, réception, restaurant etc tout est à moderniser. Personnel gentil et souriant mais totalement inefficace et peu crédible. Je ne conseille pas cet hôtel.

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Rengøring

Svingende standarder: nogle bemærker rene eller istandsatte værelser, mens andre rapporterer om røg lugt, beskidt fugemasse i offentlige områder og rengøring, der overser basale ting.

Relaterede gæsteanmeldelser

8

Kerry

3. jul. 2023

·

Overnattede 13 nætter

Very clean, the staff very helpful and friendly. Restaurant mediocre. Too many dishes on the menu that weren't available. Take them off the menu. Restaurant not value for money.

6

Linda

3. dec. 2024

·

Overnattede 2 nætter

We found the room got too hot as air conditioner wasn’t working properly

6

Damien

12. nov. 2024

·

Overnattede 3 nætter

The corner suite is a great look! The finishes are extremely dated

8

Adam

11. dec. 2024

·

Overnattede 1 nat

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

8

Veniana

9. sep. 2024

·

Overnattede 3 nætter

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags

6

Pål

16. feb. 2023

·

Overnattede 2 nætter

Sentralt, med fin utsikt og god service, men slitent hotell som trenger renovering

4

Stanley

5. jan. 2024

·

Overnattede 10 nætter

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!

4

Francis

25. sep. 2024

·

Overnattede 5 nætter

Hôtel demandant une complète rénovation. Exception faite de la piscine, chambres, réception, restaurant etc tout est à moderniser. Personnel gentil et souriant mais totalement inefficace et peu crédible. Je ne conseille pas cet hôtel.

6

John

19. jun. 2023

·

Overnattede 3 nætter

The fridge door was broken, bathroom door can’t close, no shower cap! Shampoo and conditioner need to call room service to obtain and buffet was prepaid upon booking but the hotel still charged us until we complained to the management, the next day, they charged us for 2 coffees!

8

joshua

3. okt. 2024

·

Overnattede 1 nat

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Værelserne spænder fra rummelige og komfortable, herunder nogle nyligt renoverede suiter, til forældede indretninger med svag aircondition, begrænset opbevaringsplads og lejlighedsvis støj fra nærliggende havne eller byggepladser.

Relaterede gæsteanmeldelser

6

Alan

20. aug. 2024

·

Overnattede 7 nætter

We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.

6

Linda

3. dec. 2024

·

Overnattede 2 nætter

We found the room got too hot as air conditioner wasn’t working properly

8

Rachael

8. okt. 2023

·

Overnattede 10 nætter

Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.

10

Virginia

29. okt. 2023

·

Lovely hotel with great views

6

Damien

12. nov. 2024

·

Overnattede 3 nætter

The corner suite is a great look! The finishes are extremely dated

8

Adam

11. dec. 2024

·

Overnattede 1 nat

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

10

J Scott

20. jan. 2024

·

Overnattede 2 nætter

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

8

Matthew

9. nov. 2023

·

Overnattede 1 nat

The Grand is a great base when in Port Vila. Staff are friendly and professional We like the suits about 50m2

8

joshua

3. okt. 2024

·

Overnattede 1 nat

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.

8

Tom

4. nov. 2024

·

Overnattede 10 nætter

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Udbredt ros for venligt, hjælpsomt personale og professionel assistance. Nogle gæster oplevede dog dårlig ledelse eller concierge-service, ujævn opmærksomhed i restauranten samt problemer med regninger eller håndtering af ønsker.

Relaterede gæsteanmeldelser

10

Michael

3. mar. 2023

·

Overnattede 5 nætter

Staff and management were excellent

10

Costa

13. jun. 2024

·

Overnattede 1 nat

Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.

8

Veniana

9. sep. 2024

·

Overnattede 3 nætter

Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags

8

Milind

22. nov. 2023

·

Overnattede 5 nætter

Our stay was good. The staff were very friendly and helpful.

10

Masayuki

10. nov. 2023

·

Overnattede 1 nat

Very kind staffs

8

faye

22. aug. 2023

·

Overnattede 4 nætter

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back

10

J Scott

20. jan. 2024

·

Overnattede 2 nætter

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

10

Yamila

31. dec. 2023

·

Overnattede 6 nætter

We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place

8

joshua

3. okt. 2024

·

Overnattede 1 nat

Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.

6

Sherona

6. jan. 2025

·

Overnattede 6 nætter

Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet. Some staff were really amazing but management was poor

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Central beliggenhed ved vandet inden for nem gåafstand til markeder, by og ture. Nogle gæster rapporterer om dag- og natstøj fra de tilstødende havne eller værfter.

Relaterede gæsteanmeldelser

10

John

30. nov. 2023

·

Overnattede 8 nætter

Quiet waterfront property with very friendly staff and great views.

10

juan

17. okt. 2023

·

Overnattede 4 nætter

Great location ,very central to everything ,spacious rooms and lovely staff.

10

Donna-Marie

20. jul. 2023

·

Overnattede 1 nat

Hotel is okay and very good location close to town and also ATM machines are the highlight for me, it’s the first pacific island states I visited and have so many machines which is very convenient for tourist. Excellent. Thanks Port Villa for the beautiful scenery.

10

CAROLINE

6. sep. 2024

·

Overnattede 3 nætter

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.

10

Francois

1. mar. 2024

·

Overnattede 2 nætter

Localisation très commode, en centre ville, à côté d'une promenade bord de mer agréable le soir.

8

Rachael

8. okt. 2023

·

Overnattede 10 nætter

Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.

10

Nicole

27. aug. 2023

·

Overnattede 4 nætter

Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.

8

faye

22. aug. 2023

·

Overnattede 4 nætter

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back

10

J Scott

20. jan. 2024

·

Overnattede 2 nætter

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

8

Tom

4. nov. 2024

·

Overnattede 10 nætter

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Inkonsistent oplevelse: flere anmeldelser nævner middelmådig eller dårlig værdi for pengene ved morgenmaden, begrænset buffetkvalitet og utilgængelige menupunkter, mens andre nød velsmagende måltider.

Relaterede gæsteanmeldelser

8

Kerry

3. jul. 2023

·

Overnattede 13 nætter

Very clean, the staff very helpful and friendly. Restaurant mediocre. Too many dishes on the menu that weren't available. Take them off the menu. Restaurant not value for money.

10

CAROLINE

6. sep. 2024

·

Overnattede 3 nætter

This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.

8

Adam

11. dec. 2024

·

Overnattede 1 nat

We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.

8

faye

22. aug. 2023

·

Overnattede 4 nætter

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back

4

Stanley

5. jan. 2024

·

Overnattede 10 nætter

The first impression from the outside is dreadful, dirty and run down, we sat in the taxi and our jaws dropped.Go inside and the reception area is rather underwhelming, then the cigarette smoke hits you and the poor condition inside. The smoke smell is everywhere, comes out of the casino and goes up the stairs, we were on the second floor and could smell it as soon as we opened our door, the foyer area stunk, and it flowed into the dining area. The No smoking non vaping signs outside the front door ignored and the hotel does nothing about it, people smoke and vape in the pool area and on the outside bar area. This place would be great if you like the stench of old smoke and don't mind smoke drifting into your personal space, the smell goes through at least the first 2 floors, we never went any higher, the lifts also stunk of what I don't know, but they were rather putrid. We had a panorama room, room size was good and fittings pretty good, the view is amazing. The pool area really has no shade so not an area you can spend much time in, even if you don't mind other people's smoke. The breakfast was ok, nothing special but did the job. The Alacarte menu, is rather hit and miss, did not have a decent meal there, except for fish and chips. Staff were very friendly and helpful cannot fault them; it is also a good position. The grout on the floor in the foyer area and dining area is absolutely filthy, needs a thorough refurb downstairs. All rooms have a view, Avoid first floor !!

10

J Scott

20. jan. 2024

·

Overnattede 2 nætter

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.

8

Garry

7. jul. 2023

·

Overnattede 10 nætter

The place is a little dated but staff and food were fantastic

10

Yamila

31. dec. 2023

·

Overnattede 6 nætter

We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place

6

John

19. jun. 2023

·

Overnattede 3 nætter

The fridge door was broken, bathroom door can’t close, no shower cap! Shampoo and conditioner need to call room service to obtain and buffet was prepaid upon booking but the hotel still charged us until we complained to the management, the next day, they charged us for 2 coffees!

6

Sherona

6. jan. 2025

·

Overnattede 6 nætter

Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet. Some staff were really amazing but management was poor

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Måned	Gennemsnitlig pris
marts	194 US$
april	206 US$
maj	222 US$
juni	201 US$
juli	182 US$
august	180 US$
september	175 US$
oktober	131 US$
december	126 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $185	20 $197	21 $185	22 $185	23 $184	24 $186
25 $184	26 $201	27 $185	28 $186	29 $188	30 $186	31 $185

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $186	2 $187	3 $187	4 $187	5 $188	6 $201	7 $188
8 $187	9 $188	10 $184	11 $185	12 $199	13 $184	14 $185
15 $189	16 $184	17 $184	18 $184	19 $200	20 $188	21 $194
22 $184	23 $183	24 $192	25 $184	26 $184	27 $184	28 $184
29 $184	30 $184

Grand Hotel & Casino

Priser på Grand Hotel & Casino

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Room #24809310

Room #24809311

Harbour View Room

Deluxe Harbour View Room

Penthouse Suite

Harbour Suite

Panorama Suite

Gæsteanmeldelser af Grand Hotel & Casino

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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