Hillcrest Motel

The Hillcrest Hotel needs a lot of work. The condition of the bathroom in our unit was appalling dirt crusted almost everywhere mold on tile just really bad. Carpet stained and in need of replacing. The property offered no ice and no coffee in the morning. I feel like I was partly misled by the good reviews – who doesn't like a value. Do yourself a favor keep driving there was nothing wrong with the Help, but some serious money needs to be invested in this property.

The room was clean. Good parking

Motel room and staff were nice. Very disappointed no POOL

We were given two queen beds (we thought we were getting one) that was a pleasant surprise. The bedding looked good and smelled very fresh. This was more important to me than the other things that were lacking.The only ice machine did not work. There was no phone to call the front desk. Our outside front door was missing the lower glass section. The outside door did not shut completely. We got what we paid for. So overall for the price, I can not complain. There was a residential area behind the motel and it allowed us to go for a nice walk after driving all day.

I have stayed at this motel once prior on a cross country trip. It was a good value that time - dated but clean. And because its a motel I can park right outside the door, which helps with getting the dogs into the room with my bags. My room this time (room #29) was absolutely disgusting. It was dirty, had horribly stained carpet and walls, and missing paint. Beds didnt have blankets - only sheets and bedspread. It was midnight and i had only four hours to sleep, so i stayed. But wow, what a dump. I cannot believe management would rent this room out.

Comfortable bed, ground floor, close parking.

I think we were there in off-season. There was nobody at the desk. There was a phone to call for service. When we called they came and could only offer us one room key. There was no ice and there was no screen or covering on our outside storm door. We skeedaddled out the first thing the next morning.

This is a park at your room door motel which is great especially for a one night stay. Quiet room. The room lacked bedside lighting and convenient electrical plugs but I carry extension cords and an extra small lamp. Frig with freezer section.

This motel is in need of a serious updating. If you just need a place to sleep over night at a fairly low cost you might use their facility.

We only stayed one night. It was comfortable and clean. A mini fridge and microwave, very convenient!

The Hillcrest Hotel needs a lot of work. The condition of the bathroom in our unit was appalling dirt crusted almost everywhere mold on tile just really bad. Carpet stained and in need of replacing. The property offered no ice and no coffee in the morning. I feel like I was partly misled by the good reviews – who doesn't like a value. Do yourself a favor keep driving there was nothing wrong with the Help, but some serious money needs to be invested in this property.

Room wasn't ready,rundown rm but clean except the floor, noisy until 11pm but did manage to get 6hrs good sleep, inexpensive, you get what you pay for, it's questionable if I would stay there again

This place is a clean, quiet, comfortable hotel and I was surprised at the price very affordable. We checked in the front desk attendant was nice and friendly made check in quick which was much appreciated. And it has a very big TV up on the wall compared to most hotels that have a small one on a table. I will definitely be making this one of my stops again on my next trip.

I have stayed at this motel once prior on a cross country trip. It was a good value that time - dated but clean. And because its a motel I can park right outside the door, which helps with getting the dogs into the room with my bags. My room this time (room #29) was absolutely disgusting. It was dirty, had horribly stained carpet and walls, and missing paint. Beds didnt have blankets - only sheets and bedspread. It was midnight and i had only four hours to sleep, so i stayed. But wow, what a dump. I cannot believe management would rent this room out.

Convenient to the highway and close to the lake where we spent our time. The front desk person was very accommodating to what we needed. The place is clean and quiet during the night it was a nice place to get a good night sleep. Thank you! We had a great time all together.

Dirty spots all over carpet.

Clean and affordable

A one-night stay at the Hill Crest. It is an older facility--small rooms, but clean and well-managed. The staff was friendly and helpful. THey earned my future business.

Was just staying one night. Room was clean. Desk clerk was very nice and friendly

Using window unit to heat the room was noisy. the fan turned on and off all night. Vehicles engine noise outside could easily be heard in the morning. Malfunction in the sink drain.

We only stayed one night. It was comfortable and clean. A mini fridge and microwave, very convenient!

Its a great little hotel. Bur in the winter the fan heater blows loud and hard. Kept me awake.

A one-night stay at the Hill Crest. It is an older facility--small rooms, but clean and well-managed. The staff was friendly and helpful. THey earned my future business.

This is a park at your room door motel which is great especially for a one night stay. Quiet room. The room lacked bedside lighting and convenient electrical plugs but I carry extension cords and an extra small lamp. Frig with freezer section.

The room clean. Small and cozy and a large closet. Bathroom was clean and bed was comfy. We slept very well.

This is an old school motel. The room was older decor but so very clean and comfy. The front desk person was very kind and helpful. I would recommend this hotel if you aren't a princess.

This is an older motel that is being renovated. The location is safe and convenient. The AC kept the room cool, and the room had a refrigerator with a top freezer. Also there was a microwave and large screen TV / internet.

Hotel is next to a freeway. Somewhat noisy. No restaurants nearby. Served my purpose - but far from anything. (I wanted a hotel on the south side of the city so that I can avoid the traffic to Houston the day before 4th July.)

Friendly. Close to everything. Strong shower that drained well. Comfortable bed. Towel racks would be a nice addition.

Very good experience. Just needed a place to sleep and shower and get back on the road. Finally a place that is priced correctly. Great staff. Easy to book and prepay thanks to Hotels.com.

Booked ahead. They had paperwork ready so easy check in person at desk (not good at remembering names) was polite helpfull.

This was my second stay at Hillcrest. Property has been improved since my last stay August 2024. Owner is very personable and cares for his guests. He responded quickly to request for assistance and resolved the problem. Still improving on the property and I intend to stay there again.

When I arrived there was only dim lighting where you check in. I went in & rang the buzzer as I did. Waited, went back and rang the buzzer again. Waited, rang the buzzer 3 times. Waited, rang it 4 times. There were 2 doors marked private at the office. I could hear a tv blaring from the side one. I did an online search for the place and called the number. It was just a reservation line. Then at the side of the desk, I noticed a sign with a number to call for assistance. It was not placed so people coming in would see it, but sideways with stuff sitting around it. I called and a lady answered. She said she would be out in a minute. Took her several minutes. She could not find my reservation and just sat there staring at the screen. I decided to run down the street to a gas station to grab something to eat and use the restroom. When I got back, she had found my reservation and turned the lights on. She was friendly, and met me at my room to show me how to use their key. The room! There are room cards, receipts, and a lug nut in the nightstand. On top of the microwave was a newspaper a month old. The refrigerator/freezer was disgusting! There was no remote or trash can. There were holes in the towels, I could put my fingers through and think I was checking for dilation. The bed was uncomfortable. I had to figure out how to lay so I did not feel like I was falling off. I stay in cheap motels all the time and the towels & bed could be accepted for the price, but not the rest.

Quiet place. Great service. Great price. Owners were nice and very hospitable. Older motel but owners are doing a great job updating the property. Will definately stay at this motel next time i'm in Norton.

Pros - amazing new ownership and management. They are working on community building and updating the motel. Room was very clean and they were very accommodating. Comfortable bed. Cons - motel is dated for sure.

Convenient to the highway and close to the lake where we spent our time. The front desk person was very accommodating to what we needed. The place is clean and quiet during the night it was a nice place to get a good night sleep. Thank you! We had a great time all together.

Owner Chris welcomed us at 11pm. Very gracious. Clean and comfortable classic motel. Would definitely stay again.

I think we were there in off-season. There was nobody at the desk. There was a phone to call for service. When we called they came and could only offer us one room key. There was no ice and there was no screen or covering on our outside storm door. We skeedaddled out the first thing the next morning.

Owner is very helpful and friendly!

We were given two queen beds (we thought we were getting one) that was a pleasant surprise. The bedding looked good and smelled very fresh. This was more important to me than the other things that were lacking.The only ice machine did not work. There was no phone to call the front desk. Our outside front door was missing the lower glass section. The outside door did not shut completely. We got what we paid for. So overall for the price, I can not complain. There was a residential area behind the motel and it allowed us to go for a nice walk after driving all day.

Convenient to the highway and close to the lake where we spent our time. The front desk person was very accommodating to what we needed. The place is clean and quiet during the night it was a nice place to get a good night sleep. Thank you! We had a great time all together.

Typical small Town motel. We were passing through from east to west and it's convenience of location served us well.

The Great rate attracted me to the property. I absolutely loved the Hillcrest! Chris and family Took over the property in February and has been putting in upgrades. It’s not finished yet and furious to the Marriott is probably not gonna be your gig, but I absolutely loved it. Nostalgic type of and the rooms were comfortable and cool. A huge TV and a good size mini fridge or just perfect. But the best thing was I was able to walk my dogs all around and for parents there’s a park right next-door.

This is an older motel that is being renovated. The location is safe and convenient. The AC kept the room cool, and the room had a refrigerator with a top freezer. Also there was a microwave and large screen TV / internet.

Hotel is next to a freeway. Somewhat noisy. No restaurants nearby. Served my purpose - but far from anything. (I wanted a hotel on the south side of the city so that I can avoid the traffic to Houston the day before 4th July.)

Friendly. Close to everything. Strong shower that drained well. Comfortable bed. Towel racks would be a nice addition.

The Hillcrest Hotel needs a lot of work. The condition of the bathroom in our unit was appalling dirt crusted almost everywhere mold on tile just really bad. Carpet stained and in need of replacing. The property offered no ice and no coffee in the morning. I feel like I was partly misled by the good reviews – who doesn't like a value. Do yourself a favor keep driving there was nothing wrong with the Help, but some serious money needs to be invested in this property.

Hotel is next to a freeway. Somewhat noisy. No restaurants nearby. Served my purpose - but far from anything. (I wanted a hotel on the south side of the city so that I can avoid the traffic to Houston the day before 4th July.)

Feed us a Thanksgiving feast