The room itself was nice, get a studio with the balcony, helpful if you're there for a minute and want to air dry laundry outside. Plus just nice to have the balcony. Staff was helpful when asked for things. Coffee available downstairs in the lobby in the morning. 2 bottles of water in the room each day. Laundry available on the 2nd floor, 2 washers, 1 dryer. Buy some laundry soap at the 7-11 downstairs (can be had for as little as about 5baht per packet of soap). Dryer finished part way through as it's on an auto setting and can't be changed, clothes were still very wet. Skip the dryer and just air dry. Location is ok. 2.5km from the airport, so we actually just walked. Close to the airport mall, which has tons of food options on the ground floor, along with a Tops grocery store. 7-11 is basically attached to the hotel. Across the street is a night market with food stalls. Old city is about a 30min walk. My big gripe was around the pool terrace on the 5th floor. We had booked a room ahead of time, mostly because of the pool. When we arrived, there was a sign up stating the pool was closed. Asked the front desk guy and he says it's closed for several weeks. Had notice been given, plans would have changed, so that was a big bummer. Especially with as warm as it was, we were really wanting to use the pool. The entire roof terrace was closed along with the pool, so couldn't even make use of that.
The room itself was nice, get a studio with the balcony, helpful if you're there for a minute and want to air dry laundry outside. Plus just nice to have the balcony. Staff was helpful when asked for things. Coffee available downstairs in the lobby in the morning. 2 bottles of water in the room each day. Laundry available on the 2nd floor, 2 washers, 1 dryer. Buy some laundry soap at the 7-11 downstairs (can be had for as little as about 5baht per packet of soap). Dryer finished part way through as it's on an auto setting and can't be changed, clothes were still very wet. Skip the dryer and just air dry. Location is ok. 2.5km from the airport, so we actually just walked. Close to the airport mall, which has tons of food options on the ground floor, along with a Tops grocery store. 7-11 is basically attached to the hotel. Across the street is a night market with food stalls. Old city is about a 30min walk. My big gripe was around the pool terrace on the 5th floor. We had booked a room ahead of time, mostly because of the pool. When we arrived, there was a sign up stating the pool was closed. Asked the front desk guy and he says it's closed for several weeks. Had notice been given, plans would have changed, so that was a big bummer. Especially with as warm as it was, we were really wanting to use the pool. The entire roof terrace was closed along with the pool, so couldn't even make use of that.
