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Canopy by Hilton Madrid Castellana

368 US$

/natt

Snitt för september

Canopy by Hilton Madrid Castellana - Image 1

Canopy by Hilton Madrid Castellana - Rum

Canopy by Hilton Madrid Castellana - Rum

Canopy by Hilton Madrid Castellana - Reception

Canopy by Hilton Madrid Castellana - Pool

Priser för Canopy by Hilton Madrid Castellana

Välj datum för att se priser och tillgänglighet.

368 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Canopy by Hilton Madrid Castellana är priset per natt i genomsnitt 136 US$ under den billigaste månaden (augusti) och 419 US$ under den dyraste månaden (november), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Canopy by Hilton Madrid Castellana efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	254 US$
februari	247 US$
mars	269 US$
april	332 US$
maj	324 US$
juni	317 US$
juli	203 US$
augusti	136 US$
september	368 US$
oktober	412 US$
november	419 US$
december	225 US$

Dyrast: november (ca 419 US$)

Billigast: augusti (ca 136 US$)

Om detta boende

Här erbjuds många alternativ för fritidsaktiviteter, som bland annat fitnesscenter, säsongsöppen utomhuspool och hyrcyklar. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.

Bekvämligheter

Här erbjuds många alternativ för fritidsaktiviteter, som bland annat fitnesscenter, säsongsöppen utomhuspool och hyrcyklar. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.

Företagsfaciliteter

Gäster har tillgång till bland annat gratis internet, business-service och expressincheckning. Planerar du ett event i Madrid? På detta hotell finns det event- och konferensutrymmen på upp till 79 kvadratmeter, däribland konferensrum och mötesrum.

Måltider

Planta Z är en restaurang som specialiserar sig på spanska köket och serverar lunch, middag och brunch. Föredrar du att ta det lugnt på rummet finns även rumsservice (under begränsade tider). Avsluta dagen med en drink på boendets bar eller bar vid poolen. Frukostbuffé serveras på vardagar mellan 07.00 och 10.30 och på helger mellan 07.30 och 11.00 mot en avgift.

Rum

Känn dig som hemma i ett av de 313 rummen med minibar och platt-tv. Med gratis fast internetanslutning och wi-fi håller du dig uppkopplad, medan satellitkanaler står för underhållningen. Privat badrum med dusch, bidéer och hårtorkar. På rummet finns telefon, värdeförvaringsskåp och skrivbord.

Läge

Canopy by Hilton Madrid Castellana ligger centralt i Madrid, en kort promenad från Paseo de la Castellana och 7 min promenad från Bernabéustadion. Detta hotell ligger 4,3 km från Parque del Retiro och 4,7 km från Gran Via.

Vad finns i närheten

Paseo de la Castellana(0.1 miles)
Azca finanscentrum(0.1 miles)
Bernabéustadion(0.4 miles)
Plaza de Cuzco(0.7 miles)
Glorieta de Cuatro Caminos(0.9 miles)
Plaza de Castilla(1.1 miles)
Puerta de Europa(1.2 miles)
Calle de Serrani(1.4 miles)
USA:s ambassad(1.6 miles)
ABC Serrano(1.7 miles)
Cuatro Torres Business Area(1.9 miles)
El Corte Inglés(2.1 miles)
Ciudad Universitaria de Madrid(2.1 miles)
Plaza de Colón(2.1 miles)
Nederländernas ambassad(2.2 miles)
Den största flygplatsen i närheten är Adolfo Suárez Madrid-Barajas Airport (MAD), Madrid, Spanien(10.2 miles)

Tvättservice
Hiss
Business center
Flerspråkig personal
Värdeförvaring
Golfbana (i närheten)

Läge

Plaza Carlos Trias Beltran 4, Cuatro Caminos, Madrid, Spanien

Paseo de la Castellana (0.1 miles)

Azca finanscentrum (0.1 miles)

Bernabéustadion (0.4 miles)

Plaza de Cuzco (0.7 miles)

Glorieta de Cuatro Caminos (0.9 miles)

Plaza de Castilla (1.1 miles)

Mer platsinformation

Rumsalternativ

6

Svit - 1 sovrum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

5

Juniorsvit - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Familjerum - 1 kingsize-säng - anslutande rum - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

9

Rum - flera sängar - utsikt mot staden

Information om rummet

2 Enkelsängar

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

6

Rum - 1 kingsize-säng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

6

Suite Junior Premium, 1 King Bed

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

6

Rum - 1 kingsize-säng - hörn

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

5

Rum - 1 kingsize-säng - utsikt mot staden

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Familjerum - 1 kingsize-säng - anslutande rum

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

7

Suite, 1 Bedroom, City View

Information om rummet

1 Extra Stor Dubbelsäng

och

2 Enkelsängar

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

5

Rum - 1 queensize-säng - tillgänglighetsanpassat

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

9

Rum - flera sängar

Information om rummet

2 Enkelsängar

Sovplats 2

Luftkonditionering

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Canopy by Hilton Madrid Castellana

8.8

Fantastiskt

Baserat på 593 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Canopy by Hilton Madrid Castellana berömmer resenärer den stilfulla moderna designen, mycket rena rummen och det bekväma tillgången till Bernabéu och tunnelbanan, samtidigt som de noterar att läget är något avlägset från många centrala sevärdheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Canopy by Hilton Madrid Castellana berömmer resenärer den stilfulla moderna designen, mycket rena rummen och det bekväma tillgången till Bernabéu och tunnelbanan, samtidigt som de noterar att läget är något avlägset från många centrala sevärdheter.

Bekvämligheter som takpoolen, baren och gymmet är populära, även om poolen är liten, sittplatser och skugga är begränsade, hissar kan vara långsamma och poolen kan vara stängd ibland. Rummen är generellt bekväma och välutformade, men vissa gäster tyckte att de var små eller bullriga, rapporterade svag luftkonditionering eller elektriska problem, och ett fåtal nämnde mörka fönster eller problem med Wi-Fi. Frukosten får ofta beröm för kvalitet och variation, medan servicen mestadels är vänlig och hjälpsam med enstaka brister som långsam respons, fel vid incheckning eller ojämn städning. Förvänta dig en modern, bekväm bas nära stadion med livliga allmänna utrymmen och några driftsmässiga egenheter.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Moderna faciliteter med en populär takpool och bar och ett välutrustat gym. Nackdelar inkluderar en liten pool med begränsade sittplatser och skugga, tillfälliga stängningar, långsamma hissar och utmanande parkering och validering.

Relaterade gästrecensioner

10

Taha

22 juli 2024

·

Stannade 5 nätter

Relax chill pool and gym was good to relax and enjoy. The things you can order at the pool is limited.

Relax chill pool and gym was good to relax and enjoy. The things you can order at the pool is limited.

8

Amr

18 nov. 2024

·

Stannade 2 nätter

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

8

Kham olivia

26 aug. 2025

·

Stannade 9 nätter

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

10

philip

15 aug. 2023

·

Stannade 1 natt

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

8

Jan

21 okt. 2022

·

Stannade 2 nätter

Goed hotel, helaas was het zwembad dicht ( 28 graden ) daar speciaal op geboekt. |Winkels zijn vlakbij, taxi standplaats voor de deur. Zeer vriendelijk personeel, kamer is niet groot maar alles is aanwezig

Goed hotel, helaas was het zwembad dicht ( 28 graden ) daar speciaal op geboekt. |Winkels zijn vlakbij, taxi standplaats voor de deur. Zeer vriendelijk personeel, kamer is niet groot maar alles is aanwezig

8

Silvia

2 juni 2025

·

Stannade 3 nätter

Schöner Rooftop mit kleinem Pool.

Schöner Rooftop mit kleinem Pool.

10

Michael

8 maj 2023

·

Stannade 2 nätter

This was a great hotel all around. The hotel was very clean and the workout room, rooftop pool, and rooftop lounge area were all well-maintained and top of the line. The location was very close to Real Madrids stadium for a match and short taxi/long walk away from all the major sites. Would highly recommend this hotel for your next stay

This was a great hotel all around. The hotel was very clean and the workout room, rooftop pool, and rooftop lounge area were all well-maintained and top of the line. The location was very close to Real Madrids stadium for a match and short taxi/long walk away from all the major sites. Would highly recommend this hotel for your next stay

10

Felismina

22 aug. 2025

·

Stannade 2 nätter

Extremely friendly service, great location, and excellent shopping!! Perfect location. The rooftop pool is such a vibe.

Extremely friendly service, great location, and excellent shopping!! Perfect location. The rooftop pool is such a vibe.

4

Alberto

22 aug. 2024

·

Stannade 1 natt

me dijeron en recepción que la piscina abría hasta 22:00 y cuando subí a las 19:00 no me dejaban pasar porque había un evento publicitario. No pude utilizar la piscina en plena ola de calor y era una de la razones por las que elegí el hotel.

me dijeron en recepción que la piscina abría hasta 22:00 y cuando subí a las 19:00 no me dejaban pasar porque había un evento publicitario. No pude utilizar la piscina en plena ola de calor y era una de la razones por las que elegí el hotel.

6

Jack

7 aug. 2023

·

Stannade 1 natt

This hotel is really nice and modern, breakfast was decent, not the best I have had but good, I would just advise you to stay well clear of this hotel if you are travelling with a car, parking is one of the most complicated things I have ever done in my entire life, the staff tried to be helpful but only gave half the instructions needed in order to make it more seamless, and finding the machine to validate your parking after paying reception was another task in itself, and please note the hotel charge 3x more than what you would pay if you download the parking company app.

This hotel is really nice and modern, breakfast was decent, not the best I have had but good, I would just advise you to stay well clear of this hotel if you are travelling with a car, parking is one of the most complicated things I have ever done in my entire life, the staff tried to be helpful but only gave half the instructions needed in order to make it more seamless, and finding the machine to validate your parking after paying reception was another task in itself, and please note the hotel charge 3x more than what you would pay if you download the parking company app.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Recensioner nämner konsekvent mycket rena rum och allmänna utrymmen. Ett fåtal gäster rapporterade brister i städningen eller underhåll och renlighetsproblem som en smutsig pool och, sällan, läckor.

Relaterade gästrecensioner

10

Gisela R

6 apr. 2025

·

Stannade 2 nätter

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro

10

Mirian

8 dec. 2025

·

Stannade 2 nätter

Habitación impecable, muy limpio y super amables

Habitación impecable, muy limpio y super amables

8

Kham olivia

26 aug. 2025

·

Stannade 9 nätter

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas

10

Amadeu

9 dec. 2024

·

Stannade 1 natt

Hôtel bien situé dans Madrid près du stade Santiago Bernabeu. Propre, accueillant et accessible. Chambre spacieuse et propre.

Hôtel bien situé dans Madrid près du stade Santiago Bernabeu. Propre, accueillant et accessible. Chambre spacieuse et propre.

8

Marcos

5 nov. 2025

·

Stannade 2 nätter

Clean rooms

Clean rooms

8

jose

22 juli 2025

·

Stannade 4 nätter

Buena ubicación pero el Servicio de limpieza de cuarto un desastre. Muy mal mantenidos los cuartos.

Buena ubicación pero el Servicio de limpieza de cuarto un desastre. Muy mal mantenidos los cuartos.

10

Derek

3 feb. 2023

·

Stannade 3 nätter

Great hotel in an excellent location. Rooms are modern and very clean. Unlimited filtered drinking water on each floor was fantastic. Excellent gym. Can´t fault it. Will definitely stay again.

Great hotel in an excellent location. Rooms are modern and very clean. Unlimited filtered drinking water on each floor was fantastic. Excellent gym. Can´t fault it. Will definitely stay again.

2

Leonard

22 juli 2025

·

Stannade 6 nätter

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

10

Claudia

8 juli 2024

·

Stannade 1 natt

El hotel cuenta con una excelente ubicación, a unos pasos del estadio Santiago Bernabéu. Está rodeado de tiendas para hacer compras de todo tipo y restaurantes variados que ofrecen una amplia gama de opciones culinarias. Las instalaciones del hotel son maravillosas y siempre están limpias. El personal es muy atento y brinda un servicio excepcional. Las habitaciones son cómodas y están bien equipadas para garantizar una estancia placentera.

El hotel cuenta con una excelente ubicación, a unos pasos del estadio Santiago Bernabéu. Está rodeado de tiendas para hacer compras de todo tipo y restaurantes variados que ofrecen una amplia gama de opciones culinarias. Las instalaciones del hotel son maravillosas y siempre están limpias. El personal es muy atento y brinda un servicio excepcional. Las habitaciones son cómodas y están bien equipadas para garantizar una estancia placentera.

10

Mary

23 apr. 2024

·

Stannade 3 nätter

Great location for us since we were there to see the soccer game, everything with close proximity. The hotel was very clean and smelled good all the time. Spacious rooms!

Great location for us since we were there to see the soccer game, everything with close proximity. The hotel was very clean and smelled good all the time. Spacious rooms!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är moderna och bekväma, med vissa rymliga layouter, men flera gäster tyckte att de var små för familjer, varma på grund av svag luftkonditionering eller påverkades av gatubuller eller barbuller; ett fåtal noterade mörka fönster, felaktig el eller problem med Wi-Fi.

Relaterade gästrecensioner

10

Xiomara

23 sep. 2025

·

Stannade 7 nätter

great hotel, small rooms but good location

great hotel, small rooms but good location

8

Antonio

17 maj 2025

·

Stannade 3 nätter

Only complain was the WiFi wasn’t working

Only complain was the WiFi wasn’t working

10

Griselda Yeraldi

19 mars 2025

·

Stannade 2 nätter

Exelente service chambre très confortable. Le seul bémol le bruit extérieur pour les chambres que se trouvent dans les 3 premiers étages. Mais ça n’empêche pas de bien dormir dans le lit douillet et super confortable!

Exelente service chambre très confortable. Le seul bémol le bruit extérieur pour les chambres que se trouvent dans les 3 premiers étages. Mais ça n’empêche pas de bien dormir dans le lit douillet et super confortable!

6

Nammalvar

6 juni 2025

·

Stannade 2 nätter

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

6

Juliette

6 apr. 2024

·

Stannade 1 natt

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

10

Maria

9 jan. 2026

·

Stannade 8 nätter

Room was spacious and clean. Staff was friendly.

Room was spacious and clean. Staff was friendly.

6

john p.

18 aug. 2025

·

Stannade 2 nätter

The hotel was nice and really liked the family room - very convenient. We only spent 2 nights at the hotel and there was a heat wave at the same time. The A/C was poor and it was still hot in the room.

The hotel was nice and really liked the family room - very convenient. We only spent 2 nights at the hotel and there was a heat wave at the same time. The A/C was poor and it was still hot in the room.

8

Elizabeth

7 juni 2024

·

Stannade 2 nätter

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

8

Tom

21 mars 2023

·

Stannade 3 nätter

Overall an excellent hotel, with good service and excellent facilities. Unfortunately we had issues with the electrics in our room - phone charging points not working and light switches wired incorrectly. We reported the issue but it was not fixed and no gesture of goodwill offered. Would stay again but a tad disappointed.

Overall an excellent hotel, with good service and excellent facilities. Unfortunately we had issues with the electrics in our room - phone charging points not working and light switches wired incorrectly. We reported the issue but it was not fixed and no gesture of goodwill offered. Would stay again but a tad disappointed.

10

Kent

6 juni 2025

·

Stannade 2 nätter

A very nice room which was to be expected, a little cosy for 3 x people but perfectly fine for our short visit. A great location with easy access to public transport, shopping and restaurants. We had a really efficient check in despite being 3 x hours early thanks to reception staff. The free filtered water machine in the corridor was a great idea.

A very nice room which was to be expected, a little cosy for 3 x people but perfectly fine for our short visit. A great location with easy access to public transport, shopping and restaurants. We had a really efficient check in despite being 3 x hours early thanks to reception staff. The free filtered water machine in the corridor was a great idea.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

De flesta gäster beskriver personalen som vänlig, professionell och välkomnande. Men återkommande problem inkluderar fel vid bokning och incheckning, långsam eller okänslig service (telefoner, rumsförfrågningar, restaurang och bar) och enstaka oartiga interaktioner.

Relaterade gästrecensioner

2

Freek

5 nov. 2025

·

Stannade 2 nätter

The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened

The staff did not find my booking in the system and took them 35 minutes to sort it out. Quite annoying as if I had booked directly this would not have happened

6

Nammalvar

6 juni 2025

·

Stannade 2 nätter

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

what I like is the Bed, shower and room. What I did not like is the first staff who assigned the rooms for us. Basically we are 8 adults and 1King+2 twin attached rooms. I dont know what he did, He just assigned 1 King & 2 twin room during checkin. I had to return the rental car and comeback, when I came back I saw 7 off them cramped in 2 rooms. There were Two reservations but he had done only 1 reservation fullfilled. I had to explain and show the details, then another front end associate understood the mistake and gave another 2 rooms. We had to move the luggages from 7th floor to 2nd floor. Vola! the staffs need to be educated. The front room has lots of noise due to the restaurants in the front

10

Ørjan

5 feb. 2026

·

Stannade 3 nätter

Very professional and great service in every way!

Very professional and great service in every way!

10

Humberto

8 jan. 2025

·

Stannade 1 natt

Very nice staff...professional service...

Very nice staff...professional service...

10

Juan

5 okt. 2025

·

Stannade 1 natt

Staff was great and breakfast buffet was really good.

Staff was great and breakfast buffet was really good.

8

jack

30 juni 2025

·

Stannade 4 nätter

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

6

Juan

31 maj 2024

·

Stannade 2 nätter

It was a very nice hotel staff was great but at first they could not find our 2 room reservation. They frequently mentioned that we booked through expedia i don't know why

It was a very nice hotel staff was great but at first they could not find our 2 room reservation. They frequently mentioned that we booked through expedia i don't know why

6

Nicolas

3 juni 2025

·

Stannade 2 nätter

My overall experience with the hotel was negatively impacted by the waiting time to get a bath soap dispenser refilled. In our 1st night we noted the dispenser was empty only at time we took the shower. We called right away, and never came to our room even called several times.

My overall experience with the hotel was negatively impacted by the waiting time to get a bath soap dispenser refilled. In our 1st night we noted the dispenser was empty only at time we took the shower. We called right away, and never came to our room even called several times.

2

Leonard

22 juli 2025

·

Stannade 6 nätter

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

For the price this hotel is not worth it. The service is almost hostile. And the the reception don't know what the booking departments are doing. We added nights. And it sais it was paid. But wasn't paid anyway. Then we got asked to go in and check in again. Went across town to do this. And when we arrive we didn't neet to. They shrugged their shoulders and not even an apology. After we paid the additional days I waited at the desk for 15-20 minutes while they fixed an issue that someone did. The room AC was barely working, we had it on 19 degrees and it never went below 25.. was hot throughout the stay. I complained twice but nothing. The "filtered' water taste like pool water. The pool is dirty and cloudy. We can up and there was a bunch of napkins floating around. In the reception the roof was leaking in. The only nice things was the pool area and the gym and the cleaning personal. The receptionist Sylvia shouldn't work in service. She is downright condescending and rude and take not responsibility. During check out. No thank you for staying or asking about the stay. Just: Done - you good to leave. For a 4star for this price this is the worst hotel I've spent money on.. and a lot of it could be better with some small changes in the staff and probably management

10

Chris

16 juni 2023

·

Stannade 3 nätter

I have to say the staff where absolutely amazing. The front desk was super friendly. I'd like to also say that Sergio by the pool was super helpful. Jeronimo and Mishel on the mezzanine and Danny and Carlos on the main bar made me feel right at home while in Madrid all the way from Canada. It was so good to feel at "home" during my stay. Our rooms and the hotel where also top notch!! Thanks again, Chris from Canada 🇨🇦

I have to say the staff where absolutely amazing. The front desk was super friendly. I'd like to also say that Sergio by the pool was super helpful. Jeronimo and Mishel on the mezzanine and Danny and Carlos on the main bar made me feel right at home while in Madrid all the way from Canada. It was so good to feel at "home" during my stay. Our rooms and the hotel where also top notch!! Thanks again, Chris from Canada 🇨🇦

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Utmärkt för evenemang på Santiago Bernabéu och nära tunnelbanan; bekvämt för att utforska med snabba transportförbindelser. Vissa noterade att det inte är särskilt centralt och nämnde ruffiga omgivningar, nattbuller eller hemlösa nära ingången.

Relaterade gästrecensioner

10

Maria

28 sep. 2025

·

Stannade 2 nätter

GREAT LOCATION FOR A BUSINESS TRIP

GREAT LOCATION FOR A BUSINESS TRIP

10

Sharon

8 juli 2024

·

Stannade 1 natt

The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.

The hotel was in close proximity to the stadium. The staff were extremely helpful. We loved the decor of the accommodations. Great roof top pool area as well. We ate lunch in the restaurant and that was excellent as well. Thank you Canapy for a wonderful stay.

10

Rachel

14 feb. 2024

·

Stannade 4 nätter

Hotel was conveniently situated short walk from Metro station and Bernabeu but the area around it was scruffy with homeless sleeping just down from the hotel entrance and broken paving slabs outside the hotel. Beggar came into hotel bar whilst we were eating and drinking one night asking for money.

Hotel was conveniently situated short walk from Metro station and Bernabeu but the area around it was scruffy with homeless sleeping just down from the hotel entrance and broken paving slabs outside the hotel. Beggar came into hotel bar whilst we were eating and drinking one night asking for money.

10

Andres

10 juni 2024

·

Stannade 2 nätter

Great location, hard to beat, hotel is very nice.

Great location, hard to beat, hotel is very nice.

10

Maria

6 nov. 2023

·

Stannade 3 nätter

Perfekt beliggenhed til en fodboldtur til Real Madrid. Også tæt på Metro så let at komme til centrum.

Perfekt beliggenhed til en fodboldtur til Real Madrid. Også tæt på Metro så let at komme til centrum.

10

Sheri

28 dec. 2024

·

Stannade 3 nätter

Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.

Great customer care and welcome staff. Very nice hotel. Just wish it was closer to the city. Overall a great experience. Thank you.

8

Paul

22 apr. 2025

·

Stannade 1 natt

Nice hotel excellent location for visiting the Bernabéu

Nice hotel excellent location for visiting the Bernabéu

10

Houda

7 mars 2024

·

Stannade 2 nätter

Walkable to the stadium! If you are planning to attend a soccer game, it is a good location.

Walkable to the stadium! If you are planning to attend a soccer game, it is a good location.

8

Elizabeth

7 juni 2024

·

Stannade 2 nätter

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

8

Edward

5 juni 2024

·

Stannade 3 nätter

We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.

We stayed at this hotel to attend the Taylor Swift concert at the Santiago Bernabéu stadium. The location was perfect for this event because it’s such an easy walk to get there. The room was spacious and clean. The water machines located by the elevator was really convenient for filling our water bottles. The outdoor sitting area and rooftop pool were also lovely and great options for downtime. The bar off the lobby had really nice small meals and was open late (at least for the post- concert rush). My only disappointment with this location was the homeless camped out and sleeping right in front of the hotel. We chose to walk around the other side and not take that side of the hotel for entry because it didn’t feel clean or safe. It appears everyone is just fine with that situation but for the price per night, it’s definitely disappointing.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten lovordas ofta för kvalitet och variation, och många gillade restaurangen och barerna. Kritiken inkluderar långsam service i bar eller restaurang, en begränsad poolmeny, ett källarfrukostrum utan dagsljus och undermålig rumsservice eller mat vid poolen.

Relaterade gästrecensioner

10

Sharon

14 aug. 2025

·

Stannade 2 nätter

Love the restaurant/bar; room was comfortable; nice rooftop terrace

Love the restaurant/bar; room was comfortable; nice rooftop terrace

6

Juliette

6 apr. 2024

·

Stannade 1 natt

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

Rooftop/pool was closed but this was not mentionned when I booked. Check in was awfully slow. Breakfast was really good but on minus 2 floor with no day light. Room was very clean and comfortable but very small window so dark and I could hear the neighbors.

8

Amr

18 nov. 2024

·

Stannade 2 nätter

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

Very well located fancy modern hotel, super comfortable room with very convenient amenities and huge bathroom / shower area. The hotel gym was efficiently equipped with new quality stuff and enough space. Breakfast choice was basic for the price but very good quality. Slightly overpriced, Overall excellent except the elevator is impractically slow

10

philip

15 aug. 2023

·

Stannade 1 natt

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

Fantastic service by the staff here. Loved the roof top pool and bar. Breakfast was good with a good range, but food from food truck and pool not great .

10

Lenka

19 aug. 2024

·

Stannade 4 nätter

The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.

The pool was a little bit small, but clean. Breakfast was delicious and the staff very kindly.

8

Elizabeth

7 juni 2024

·

Stannade 2 nätter

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

Cute little hotel very close to the stadium with good options between. It is a night life area so it can get loud but it didn’t bother us too much as we were pretty jet lagged. Air in room is not like US air, it’s going to be warm in the summer. Be prepared. Otherwise a great spot with a free breakfast that was amazing and a lovely rooftop pool with a bar service. Recommend for any stay involving a concert or football game.

10

Juan

5 okt. 2025

·

Stannade 1 natt

Staff was great and breakfast buffet was really good.

Staff was great and breakfast buffet was really good.

8

jack

30 juni 2025

·

Stannade 4 nätter

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

Overall it was nice hotel with friendly staff…. However negatives were the lifts are slow and the room service the food was a let down… ordered a burger and the presentation was poor with maybe 10/12 fries on the plate and no ketchup etc etc so that could be better given the price plus no one picked up the phone several times over different days when we called reception

10

Irina

16 aug. 2025

·

Stannade 4 nätter

El desayuno excelente: zumo de naranja natural, embutidos y quesos de la mejor calidad, fruta recién cortada, y mucha variedad de panes y pastas y el personal excepcional (en especial Sara de los desayunos). Nos ha encantado y ya estamos pensando en volver

El desayuno excelente: zumo de naranja natural, embutidos y quesos de la mejor calidad, fruta recién cortada, y mucha variedad de panes y pastas y el personal excepcional (en especial Sara de los desayunos). Nos ha encantado y ya estamos pensando en volver

10

Carlos Henrique

3 jan. 2026

·

Stannade 4 nätter

Amamos hotel e toda estrutura ! Restaurante ótimo ! E um café da manhã incrível. Região com todas opções de compras e restaurantes.

Amamos hotel e toda estrutura ! Restaurante ótimo ! E um café da manhã incrível. Região com todas opções de compras e restaurantes.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Markus

23 juli 2026

·

Stannade 5 nätter

Tyvärr av någon konstig anledning är poolen öppen till bara 19:00 då man typ ”orkar” ligga i solen och press.

Tyvärr av någon konstig anledning är poolen öppen till bara 19:00 då man typ ”orkar” ligga i solen och press.

8

Morgan

3 maj 2026

·

Stannade 3 nätter

Bra läge med närhet till tunnelbanan 10 min till centrum.

Bra läge med närhet till tunnelbanan 10 min till centrum.

8

Per Anders

5 mars 2026

·

Stannade 3 nätter

Bra boende.

Bra boende.

8

Peter

11 maj 2023

·

Stannade 2 nätter

Grymt läge till Arenan, helt ok… bra frukost

Grymt läge till Arenan, helt ok… bra frukost

10

Kadem

för 2 veckor sedan

·

Stannade 2 nätter

Çok güzel otel iyi gelmek isterim

Çok güzel otel iyi gelmek isterim

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 23:59

Innan 12:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $339	22 $454	23	24 $588	25 $418	26 $280
27 $221	28 $283	29 $649	30 $526

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Boendet accepterar kreditkort, mobilbetalning och kontanter.
Alternativ för mobilbetalning inkluderar: Apple Pay
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
Boendet bekräftar att man följer de riktlinjer för rengöring och desinficering som utfärdats av CleanStay (Hilton).

Kontanttransaktioner på boendet kan inte överstiga EUR 1000, på grund av statliga bestämmelser. Du kan få mer information genom att kontakta boendet med kontaktinformationen i bokningsbekräftelsen.
Poolen är öppen mellan april och september.
Poolen är tillgänglig mellan 09.00 och 19.00.
Endast registrerade gäster är tillåtna på boendets rum.
Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).

Avgift för frukostbuffé: EUR 25 för vuxna och EUR 12.5 för barn
Avgift för närliggande parkering: EUR 38 per per dag (5 meter bort)
Avgift för husdjur: EUR 40 per husdjur per vistelse
Inga avgifter tas ut för assistanshundar

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.